Error Messages Related To The Authentication Function Using Ricoh Streamline Nx - Ricoh Interactive Whiteboard Controller Type 2 Operating Instructions Manual

Message
Failed to connect.
You have been signed out
as another user signed in
with same Contact ID.
The machine has been
disconnected from the
network.
An error occurred. This
application will be closed.
Error Messages Related to the Authentication Function Using RICOH
Streamline NX
Message
Only file sizes up to 20MB
can be uploaded.
Select a file under 20MB.
Cannot login whiteboard
Causes
• There is an error in the
network settings.
• Cannot access the
server.
• Cannot access the
network.
The contact ID being used
for the machine has been
used to log in to another
device supporting the
RICOH UCS function.
The network connection was
disconnected while the
machine was starting up.
A system error occurred.
Causes
The file that you attempted to
upload exceeds 20 MB.
There is no user (card)
information at the
authentication destination.
If a Message is Displayed during Operation
Solutions
• Check the network settings and
reconfigure them correctly.
• Contact your network
administrator to check that there is
no problem with the network
environment.
• Wait for a while after switching to
whiteboard mode, and then
switch back to RICOH UCS
mode.
Switch to whiteboard mode, and then
switch back to RICOH UCS mode.
Check the network environment that
you want to use and reconnect to the
network.
Switch to whiteboard mode, and then
switch back to RICOH UCS mode.
Solutions
• Select and upload an image file
with a size of 20 MB or less.
• Edit the selected image file to
reduce its size to a maximum of
20 MB.
Register the user (card) information at
the authentication destination.
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