Troubleshooting - Huawei FusionServer Pro XH321 V5 V100R005 Maintenance And Service Manual

FusionServer Pro XH321 V5 Server Node
Maintenance and Service Guide
For details about troubleshooting, see
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Issue 07 (2019-12-20)
Troubleshooting process
Troubleshooting is a process of using appropriate methods to find the cause
of a fault and rectify the fault. The troubleshooting process is to narrow down
the scope of possible causes for a fault to reduce troubleshooting complexity,
identify the root cause, and rectify the fault.
Fault information collection
If a fault occurs on a server, collect logs for fault diagnosis.
Fault diagnosis
Fault diagnosis rules and tools help Huawei technical support engineers and
maintenance engineers to analyze and rectify faults according to alarms and
hardware fault symptoms.
Software and firmware upgrade
Software and firmware upgrade packages can be downloaded by server
model and installed as needed.
Preventive maintenance
Preventive maintenance promptly detects, diagnoses, and rectifies server
faults.
Copyright © Huawei Technologies Co., Ltd.
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