Polycom VVX 411 User Manual page 4

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Polycom VVX 411 Phone User Guide
Ending Calls ............................................................................................................. 21
End an Active Audio Call .......................................................................................... 21
End a Held Call ......................................................................................................... 22
Transferring Calls ..................................................................................................... 22
Choose a Default Transfer Type ............................................................................... 22
Transfer a Call .......................................................................................................... 22
Cancel a Transfer ..................................................................................................... 23
Managing Calls ......................................................................................................... 23
Display Calls from the Lines Screen ..................................................................... 23
Display Calls from the Calls Screen .......................................................................... 23
Manage a Call from the Calls Screen ....................................................................... 23
Ignoring or Rejecting Incoming Calls ........................................................................ 24
Ignore or Silence an Incoming Call ........................................................................... 24
Reject Incoming Calls ............................................................................................... 24
Reject Calls from a Contact ...................................................................................... 24
Rejecting Calls with Do Not Disturb .......................................................................... 25
Enable Do Not Disturb .............................................................................................. 25
Reject Calls with Do Not Disturb on Multiple Lines ................................................... 25
Reject Calls with Do Not Disturb on One Line ........................................................... 25
Disable Do Not Disturb ............................................................................................. 26
Redirecting Incoming Calls ....................................................................................... 26
Forwarding Incoming Calls to a Contact ................................................................... 26
Forward an Incoming Call to a Contact ..................................................................... 26
Forward All Incoming Calls to a Contact ................................................................... 26
Disable Call Forwarding ............................................................................................ 27
Divert Calls to a Contact ........................................................................................... 27
Conference Calls ............................................................................................... 27
Tips for Conference Calls ......................................................................................... 27
Audio Conference Calls ............................................................................................ 28
Initiate a Conference Call ......................................................................................... 28
Join Calls to Create a Conference Call ..................................................................... 28
End a Conference Call .............................................................................................. 29
Hold a Conference Call .......................................................................................... 29
Resume a Conference Call ....................................................................................... 29
Split a Conference Call ............................................................................................. 29
Manage Conference Call Participants ....................................................................... 29
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Do you have a question about the VVX 411 and is the answer not in the manual?

Questions and answers

Doug Maw Jr.
March 4, 2025

What is the default code for the voice mail? We have a new person in an office and we cannot find the old pin number from the previous employee.

2 comments:
Mr. Anderson
March 4, 2025

The default voicemail code for the Polycom VVX 411 is 1234.

This answer is automatically generated

Doug Maw Jr.
March 5, 2025

@Mr. Anderson Thank You

Craig Alan Schiller
March 13, 2025

How do I set-up Voice Mail?

1 comments:
Mr. Anderson
March 13, 2025

To set up voicemail on the Polycom VVX 411 phone:

1. Press the Mail button (highlighted in red) or dial star (*) plus your phone extension.
2. Enter the temporary password: 1234.
3. Record your unavailable message, then press # to end the recording.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
4. Record your busy message, then press # to end.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
5. Create a new four-digit password (cannot start with 0).

Your voicemail is now set up.

This answer is automatically generated

Laura Teadt
April 3, 2025

How do I change the general phone greeting, not individual phone greetings on the Polycom VVX 411 phone system

1 comments:
Mr. Anderson
April 3, 2025

To change the general phone greeting on the Polycom VVX 411:

1. Press the mailbox button.
2. Enter your voicemail password when prompted.
3. Press 0 for mailbox options.
4. Press 1 to record your unavailable greeting.
5. Follow the prompts to record and save the new greeting.

This answer is automatically generated

DEBORAH
May 1, 2025

HOW CAN YOU CHANGE THE NAME ALLOCATED TO AN EXTENSION NUMBER

Marilyn Hughes
May 1, 2025

WHAT KIND OF HEADSET IS COMPATRABLE

1 comments:
Marilyn Hughes
May 1, 2025

@Marilyn Hughes

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