Using A Headset With Your Phone; Connecting A Headset; Use Your Headset For All Calls; Reactivate Headset Memory Mode - Polycom VVX 411 User Manual
Daisy
Hide thumbs
Also See for VVX 411:
- Quick start manual (33 pages) ,
- Manual (24 pages) ,
- Full user manual (18 pages)
Table of Contents
Advertisement
Using a Headset with Your Phone
You can connect a headset to your VVX phone and use the headset to place and answer calls,
handle all calls using a headset, and use electronic hookswitch (EHS).
You can connect an analog headset to all VVX 411 phones or a USB headset.
Note: For information on your headset's features, as well as how to sync your headset with your phone,
see your headset's documentation.
Connecting a Headset
Your phone does the following when connected to analog and USB headsets:
•
When an analog headset is connected and in use, the headset key glows green.
•
When an USB headset is connected and in use, the headset key glows blue.
•
When both an analog and USB headset are connected, the USB headset is used
automatically for all calls.
•
When two USB headsets are connected, the headset you connected first is used
automatically for all calls.
After you connect a headset to your phone, you can set up your phone to use the headset
automatically when answering and placing calls.
Note:
If your phone does not detect the USB headset when you attach it to your phone, the USB port on
your phone may be disabled. Contact your system administrator.
Use Your Headset for All Calls
You can set up your phone so that all incoming and outgoing calls automatically use your
headset. To use this feature, you must enable and activate Headset Memory Mode
1. Navigate to Settings > Basic > Preferences > Headset > Headset Memory.
2. From the Headset Memory Mode screen, select Enabled.
3. Press the headset key twice.
The headset key flashes to indicate that Headset Memory Mode is now activated. All
calls placed or answered on your phone use your headset automatically.
Note: If you or your contacts experience audio or echo issues during calls, such as feedback of
your voice or of their own voice, you need to enable echo cancellation on your phone.
Reactivate Headset Memory Mode
Switching to the speakerphone or the handset deactivates Headset Memory Mode
37
Polycom VVX 411 Phone User Guide
Hide quick links:
Advertisement
Table of Contents
Need help?
Do you have a question about the VVX 411 and is the answer not in the manual?
Questions and answers
What is the default code for the voice mail? We have a new person in an office and we cannot find the old pin number from the previous employee.
The default voicemail code for the Polycom VVX 411 is 1234.
This answer is automatically generated
@Mr. Anderson Thank You
How do I set-up Voice Mail?
To set up voicemail on the Polycom VVX 411 phone:
1. Press the Mail button (highlighted in red) or dial star (*) plus your phone extension.
2. Enter the temporary password: 1234.
3. Record your unavailable message, then press # to end the recording.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
4. Record your busy message, then press # to end.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
5. Create a new four-digit password (cannot start with 0).
Your voicemail is now set up.
This answer is automatically generated
How do I change the general phone greeting, not individual phone greetings on the Polycom VVX 411 phone system
To change the general phone greeting on the Polycom VVX 411:
1. Press the mailbox button.
2. Enter your voicemail password when prompted.
3. Press 0 for mailbox options.
4. Press 1 to record your unavailable greeting.
5. Follow the prompts to record and save the new greeting.
This answer is automatically generated
HOW CAN YOU CHANGE THE NAME ALLOCATED TO AN EXTENSION NUMBER
WHAT KIND OF HEADSET IS COMPATRABLE
@Marilyn Hughes