Cancel a Transfer
If a contact does not answer the transfer or you want to remain speaking with the contact on
your line, you can cancel the transfer before it is complete.
1.
Select Cancel.
The call is not transferred and becomes active.
Managing Calls
On VVX 411 phones, you can see the number of calls on the line from the Lines screen, as
shown next. A green light on the line key indicates a line with an active call, and a red light
indicates a line with one or more held calls.
Multiple Calls on phone lines on the Lines screen
Display Calls from the Lines Screen
You can display the calls for each line from the Lines screen.
When you select a phone line that has a held call, the first held call on that line is automatically
resumed, even if you already have an active call on a different line.
1. Do the following:
•
Press and hold the line key.
Display Calls from the Calls Screen
You can view multiple calls on your line from the Calls screen.
1. Do the following:
•
From the Lines or Home screen, press
The Calls screen is displayed with the list of active and held calls for each line on the
phone.
Manage a Call from the Calls Screen
From the Calls screen, you can manage a call by holding, resuming, or transferring the call.
1. Select a call.
23
Polycom VVX 411 Phone User Guide
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Need help?
Do you have a question about the VVX 411 and is the answer not in the manual?
Questions and answers
What is the default code for the voice mail? We have a new person in an office and we cannot find the old pin number from the previous employee.
The default voicemail code for the Polycom VVX 411 is 1234.
This answer is automatically generated
@Mr. Anderson Thank You
How do I set-up Voice Mail?
To set up voicemail on the Polycom VVX 411 phone:
1. Press the Mail button (highlighted in red) or dial star (*) plus your phone extension.
2. Enter the temporary password: 1234.
3. Record your unavailable message, then press # to end the recording.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
4. Record your busy message, then press # to end.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
5. Create a new four-digit password (cannot start with 0).
Your voicemail is now set up.
This answer is automatically generated
How do I change the general phone greeting, not individual phone greetings on the Polycom VVX 411 phone system
To change the general phone greeting on the Polycom VVX 411:
1. Press the mailbox button.
2. Enter your voicemail password when prompted.
3. Press 0 for mailbox options.
4. Press 1 to record your unavailable greeting.
5. Follow the prompts to record and save the new greeting.
This answer is automatically generated
HOW CAN YOU CHANGE THE NAME ALLOCATED TO AN EXTENSION NUMBER
WHAT KIND OF HEADSET IS COMPATRABLE
@Marilyn Hughes