Visual notifications
Visual ringing
Electronic hookswitch
Accessibility Feature
Headset Memory Mode
Hearing Aid Compatible (HAC) handsets
TTY support
Features for Mobility-Impaired Users
Polycom phones include features that enable users with mobility impairments to perform various
functions on the phone.
The following table lists the accessibility features for mobility-impaired users.
Accessibility Features for Mobility-Impaired Users
Accessibility Feature
Auto-answer feature
Headset Memory Mode
40
Polycom VVX 411 Phone User Guide
Status and icon indicators let you know when calls
are incoming, outgoing, active, or held. Indicators
can also indicate the device's status and if
features are enabled.
Certain VVX models have visual ringing that enables
the screen to flash bright orange for incoming calls
(contact your system administrator to enable this
feature).
If you use a headset that supports electronic
hookswitch (EHS), you can use the controls on your
headset to answer and end calls. Additionally, you
may be able to mute calls and control volume from
your headset.
Description
If you use a headset, you can set up your phone to
use your headset for all calls.
All phones are Hearing Aid Compatible (HAC) and
have telecoils that magnetically couple to most forms
of wearable hearing aids per FCC section 508
(compliant to ADA Section 508 Recommendations:
Subpart B 1194.23).
The phones supports commercial TTY devices such as
Ultratec Superprint. Additionally, the phones provide
acoustic coupled TTY support.
Description
You can enable the phone to auto-answer calls so you don't
have to choose an option to answer a call.
If you use a headset, you can set up your phone to use your
headset for all calls.
Need help?
Do you have a question about the VVX 411 and is the answer not in the manual?
Questions and answers
What is the default code for the voice mail? We have a new person in an office and we cannot find the old pin number from the previous employee.
The default voicemail code for the Polycom VVX 411 is 1234.
This answer is automatically generated
@Mr. Anderson Thank You
How do I set-up Voice Mail?
To set up voicemail on the Polycom VVX 411 phone:
1. Press the Mail button (highlighted in red) or dial star (*) plus your phone extension.
2. Enter the temporary password: 1234.
3. Record your unavailable message, then press # to end the recording.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
4. Record your busy message, then press # to end.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
5. Create a new four-digit password (cannot start with 0).
Your voicemail is now set up.
This answer is automatically generated
How do I change the general phone greeting, not individual phone greetings on the Polycom VVX 411 phone system
To change the general phone greeting on the Polycom VVX 411:
1. Press the mailbox button.
2. Enter your voicemail password when prompted.
3. Press 0 for mailbox options.
4. Press 1 to record your unavailable greeting.
5. Follow the prompts to record and save the new greeting.
This answer is automatically generated
HOW CAN YOU CHANGE THE NAME ALLOCATED TO AN EXTENSION NUMBER
WHAT KIND OF HEADSET IS COMPATRABLE
@Marilyn Hughes