Note:
Your system administrator can enable the screen to flash bright orange when you have an
incoming call. The screen continues to flash until the incoming call is displayed in the Home or
Calls screen. For more information about this feature, contact your system administrator.
1. Do one of the following:
•
Pick up the handset.
•
Press
or select Answer.
•
Press
.
After you answer the incoming call, the call becomes active.
Answer a Call from the Calls Screen
When you don't answer an incoming call within 10 seconds, the Incoming Call screen disappears
and the Calls screen is displayed.
1.
Select the incoming call, and select Answer.
If your phone is locked, you must enter a user password or PIN before answering the call.
Answer a Call When in a Call
When you are in an active call and an incoming call arrives on the same or a different line, a
call waiting tone beeps, and the Incoming Call screen is displayed.
If you don't answer the call within 10 seconds, the Incoming Call screen disappears, and the
Calls screen is displayed.
1.
Select Answer.
The active call is placed on hold, and the incoming call becomes active.
Switch Among the Handset, Headset, and Speakerphone
You can place and answer calls on your phone using the handset, headset, or speakerphone,
and you can alternate among the three modes during calls, if available.
When using the speakerphone, the Speakerphone key
headset, the Headset key
headset is connected.
1.
During a call, pick up the handset, press the Headset key
key
.
For example, if you're using the handset, press the Headset key
headset, or press the Speakerphone key
20
Polycom VVX 411 Phone User Guide
glows green if an analog headset is connected or blue if a USB
glows green. When using the
or press the Speakerphone
to switch to the
to switch to the speakerphone.
Need help?
Do you have a question about the VVX 411 and is the answer not in the manual?
Questions and answers
What is the default code for the voice mail? We have a new person in an office and we cannot find the old pin number from the previous employee.
The default voicemail code for the Polycom VVX 411 is 1234.
This answer is automatically generated
@Mr. Anderson Thank You
How do I set-up Voice Mail?
To set up voicemail on the Polycom VVX 411 phone:
1. Press the Mail button (highlighted in red) or dial star (*) plus your phone extension.
2. Enter the temporary password: 1234.
3. Record your unavailable message, then press # to end the recording.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
4. Record your busy message, then press # to end.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
5. Create a new four-digit password (cannot start with 0).
Your voicemail is now set up.
This answer is automatically generated
How do I change the general phone greeting, not individual phone greetings on the Polycom VVX 411 phone system
To change the general phone greeting on the Polycom VVX 411:
1. Press the mailbox button.
2. Enter your voicemail password when prompted.
3. Press 0 for mailbox options.
4. Press 1 to record your unavailable greeting.
5. Follow the prompts to record and save the new greeting.
This answer is automatically generated
HOW CAN YOU CHANGE THE NAME ALLOCATED TO AN EXTENSION NUMBER
WHAT KIND OF HEADSET IS COMPATRABLE
@Marilyn Hughes