For shared lines, you can only choose Always as your forwarding type; the other forwarding
options are not available for shared lines.
1. Select Forward or navigate to Settings > Features >
Forward.
2. If your phone has multiple lines, select a line.
3. On the Forwarding Type Select screen, select a forwarding type.
4. Enter a contact's number or IP address, if enabled, and select Enable.
5. If you selected the No Answer option, enter the number of rings before the call is
forwarded.
The forwarding number or name of the contact you chose scrolls in the status bar.
When you select Always as your forwarding
displayed on the line.
Disable Call Forwarding
You can disable call forwarding when you no longer want to forward your calls
1. Select Forward.
2. If your phone has multiple lines, select a line.
3. From the Forwarding Type Select screen, select your forwarding type, and select Disable.
Divert Calls to a Contact
You can divert all incoming calls from a particular contact to another contact.
1. Select Directories > Contact Directory.
2. From the Contact Directory, select a contact.
3. From the Contact Information screen, select Edit
4. From the Edit Contact screen, select Divert Contact, and enter a contact's number.
5. Select Auto Divert > Enabled.
6. Select Save.
Conference Calls
You can initiate audio conference calls with various contacts on your VVX 411phone. When
you initiate a conference call, you can hear audio for two or more contacts, manage conference
participants, and join calls into a conference or split a conference into individual calls.
Tips for Conference Calls
When you are in a conference call, follow these tips:
•
Use the handset or a headset if you're in an open environment.
•
Mute your microphone when you are not speaking, especially in noisy environments.
•
Avoid tapping or rustling papers near the microphone.
27
Polycom VVX 411 Phone User Guide
option, the Forwarding icon is