Sort Recent Call Entries
You can customize the Recent Calls list to view calls by call type, time, and call name.
When you sort calls by the time of the call, you can order them in ascending (oldest call first) or
descending (most recent call first) order. When you sort calls by name, you can order them in
ascending (alphabetical) or descending (reverse-alphabetical) order
1. Select Sort
2. Under Sort, choose Time or Name.
3. Under Order, choose Ascending or Descending.
Sort Entries by Call Type
When you filter calls, you can choose to display only missed, received, or placed calls. You
can also choose to display all call types (the default).
Note:
You cannot save your filtered call list results. If you filter your Recent Calls list so that only a
certain call type displays, the next time you display the list, all call types display in the default
filter.
1. Select Type
2. Choose Missed Calls, Received Calls, or Placed Calls.
Edit a Recent Call Entry
You can edit a contact's phone number stored in your Recent Calls list before returning the
contact's call.
1. Select Info
2. Select Edit
3. Edit the number and select Dial
Delete a Recent Call Entry
You can delete any recent call entry from the Recent Calls list.
1. Select Info
2. Select Delete
Save a Recent Call Entry
You can save a recent call entry to the Contact Directory.
1. Select Info
2. From the Call Details screen, select Save.
If the person is already in your Contact Directory but is not a favorite
Favorites is displayed.
31
Polycom VVX 411 Phone User Guide
, Add to
Need help?
Do you have a question about the VVX 411 and is the answer not in the manual?
Questions and answers
What is the default code for the voice mail? We have a new person in an office and we cannot find the old pin number from the previous employee.
The default voicemail code for the Polycom VVX 411 is 1234.
This answer is automatically generated
@Mr. Anderson Thank You
How do I set-up Voice Mail?
To set up voicemail on the Polycom VVX 411 phone:
1. Press the Mail button (highlighted in red) or dial star (*) plus your phone extension.
2. Enter the temporary password: 1234.
3. Record your unavailable message, then press # to end the recording.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
4. Record your busy message, then press # to end.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
5. Create a new four-digit password (cannot start with 0).
Your voicemail is now set up.
This answer is automatically generated
How do I change the general phone greeting, not individual phone greetings on the Polycom VVX 411 phone system
To change the general phone greeting on the Polycom VVX 411:
1. Press the mailbox button.
2. Enter your voicemail password when prompted.
3. Press 0 for mailbox options.
4. Press 1 to record your unavailable greeting.
5. Follow the prompts to record and save the new greeting.
This answer is automatically generated
HOW CAN YOU CHANGE THE NAME ALLOCATED TO AN EXTENSION NUMBER
WHAT KIND OF HEADSET IS COMPATRABLE
@Marilyn Hughes