Polycom VVX 411 User Manual page 43

Important

Access to Emergency Services is provided but calls including emergency calls to 999 or 112, made via WHC
may not work in the event of power or broadband connection failure. These failures may be caused by reasons
outside our control. Location information, provided to the emergency services, is limited to the location details
entered into the system by your Service Provider; this may not be where the call was originated.
Safety information

Do not open the handset or the base. This could expose you to high voltages or other risks. Contact your
Service Provider for all repairs.
Cleaning

Clean the handset and base with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as
this will damage the product. Never use a dry cloth as this may cause a static shock.
Environmental

Do not expose to direct sunlight

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing
the free flow of air over its surfaces

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as
bathrooms

Do not expose your product to fire, explosive or other hazardous conditions

There is a slight chance your phone could be damaged by an electrical storm.
Product disposal instructions

The symbol shown here and on the product means that the product is classed as Electrical or Electronic
Equipment and should not be disposed with other household or commercial waste at the end of its working life.

The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in place to
recycle products using best available recovery and recycling techniques to minimize the impact on the
environment, treat any hazardous substances and avoid the increasing landfill.

Business users should contact their suppliers and check the terms and conditions of the purchase contract and
ensure that this product is not mixed with other commercial waste for disposal.
Guarantee

Your IP Phone is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below, the guarantee will provide for the repair of, or at the Service Provider or its
agent's discretion, the option to replace the Phone or any component thereof, (other than batteries), which
is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28
days old from the date of purchase may be replaced with a refurbished or repaired product.
The conditions of this guarantee are:

The guarantee shall only apply to defects that occur within the 12-month guarantee period

Proof of purchase is provided

The equipment is returned to your Service Provider or its agent as instructed

This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect,
tampering with the equipment, or any attempt at adjustment or repair other than through approved agents

This guarantee does not affect your statutory rights.
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Polycom VVX 411 Phone User Guide