•
On VVX 411 phones, navigate to Directories > Recent Calls.
2. From the Calls List screen, select a contact and select Dial.
Calling Favorites
You can call your favorites from the Favorites list or by selecting a favorite on your Home or
Lines screen.
Call Favorites from the Favorites List
When you add a contact as a favorite, the contact is added to your Favorites list. You can call
contacts directly from the Favourites list
1. Select New Call.
2. From the Dialer, select Favorites.
3. Select a favorite, and select Dial.
Call Favorites from the Home or Lines Screen
You can quickly call favorites from the Home or Lines screen
1. Do one of the following:
•
On VVX 411 phones, press a line key associated with a favorite on the Lines
screen.
Calling Contacts from the Directory
You can search for and call contacts in your Contact Directory, the Corporate Directory,
and the BroadSoft Directory
Call a Contact from a Directory
You can place a call to a contact directly from your directory or you can select contacts in your
directory to call from the New Call screen.
1. Do one of the following:
•
Select Directories.
•
Navigate to New Call > Directory.
2. Choose a directory.
3. From your directory, select or search for a contact.
4. Select the contact's phone number.
5. Select Dial.
Call a Contact from the Directory Search Screen
You can search for and call contacts from the Search screen in your directory.
18
Polycom VVX 411 Phone User Guide
.
Need help?
Do you have a question about the VVX 411 and is the answer not in the manual?
Questions and answers
What is the default code for the voice mail? We have a new person in an office and we cannot find the old pin number from the previous employee.
The default voicemail code for the Polycom VVX 411 is 1234.
This answer is automatically generated
@Mr. Anderson Thank You
How do I set-up Voice Mail?
To set up voicemail on the Polycom VVX 411 phone:
1. Press the Mail button (highlighted in red) or dial star (*) plus your phone extension.
2. Enter the temporary password: 1234.
3. Record your unavailable message, then press # to end the recording.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
4. Record your busy message, then press # to end.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
5. Create a new four-digit password (cannot start with 0).
Your voicemail is now set up.
This answer is automatically generated
How do I change the general phone greeting, not individual phone greetings on the Polycom VVX 411 phone system
To change the general phone greeting on the Polycom VVX 411:
1. Press the mailbox button.
2. Enter your voicemail password when prompted.
3. Press 0 for mailbox options.
4. Press 1 to record your unavailable greeting.
5. Follow the prompts to record and save the new greeting.
This answer is automatically generated
HOW CAN YOU CHANGE THE NAME ALLOCATED TO AN EXTENSION NUMBER
WHAT KIND OF HEADSET IS COMPATRABLE
@Marilyn Hughes