View Call Details
In the Recent Calls list, you can view call details, edit call details before calling a contact, save
a contact to your directory, and delete call entries.
1. Select Info
Contact Directory
You can store a large number of contacts in your phone's Contact Directory, as well as add
additional contacts, view and update a contact's information, and delete contacts from the
directory.
Contact your system administrator for the exact number of contacts you can store in the Contact
Directory for your phone model.
Note: If you cannot add or edit contacts in the Contact Directory, your system administrator has set the
directory as read-only. Contact your system administrator for assistance making any changes to
the contacts stored in the directory.
Search for a Contact in the Contact Directory
You can search for your desired contact in the Contact Directory.
1. Navigate to Directories > Contact Directory.
2. In the Contact Directory, select Search.
3. In the search field, enter your search criteria and select Submit.
Add a Contact to the Contact Directory
When you add a contact to your Contact directory, you can choose how much information
you want to enter for your contact. You are required to only enter a contact number for each
new contact.
The following is a list of information you can enter for each contact:
•
First and Last Name—The name of your contact
•
Contact—Your contact's phone number
•
Job Title—Your contact's position
•
Email—Your contact's personal or work email address
•
Favorite Index—An index number that displays in your Favorites list
•
Label—A label or title for your contact
Note: If your phone does not display all of these contact fields, contact your system administrator. The
only required field in the Contact Directory is the Contact field, which includes the contact's phone
number.
1. Navigate to Directories > Contact Directory.
32
Polycom VVX 411 Phone User Guide
Need help?
Do you have a question about the VVX 411 and is the answer not in the manual?
Questions and answers
What is the default code for the voice mail? We have a new person in an office and we cannot find the old pin number from the previous employee.
The default voicemail code for the Polycom VVX 411 is 1234.
This answer is automatically generated
@Mr. Anderson Thank You
How do I set-up Voice Mail?
To set up voicemail on the Polycom VVX 411 phone:
1. Press the Mail button (highlighted in red) or dial star (*) plus your phone extension.
2. Enter the temporary password: 1234.
3. Record your unavailable message, then press # to end the recording.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
4. Record your busy message, then press # to end.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
5. Create a new four-digit password (cannot start with 0).
Your voicemail is now set up.
This answer is automatically generated
How do I change the general phone greeting, not individual phone greetings on the Polycom VVX 411 phone system
To change the general phone greeting on the Polycom VVX 411:
1. Press the mailbox button.
2. Enter your voicemail password when prompted.
3. Press 0 for mailbox options.
4. Press 1 to record your unavailable greeting.
5. Follow the prompts to record and save the new greeting.
This answer is automatically generated
HOW CAN YOU CHANGE THE NAME ALLOCATED TO AN EXTENSION NUMBER
WHAT KIND OF HEADSET IS COMPATRABLE
@Marilyn Hughes