If you're in the Calls screen, highlight the conference first.
3. Select the participant you want to manage.
4. Do one of the following:
•
Select Far Mute to mute the participant. The muted participant can hear
everyone, but no one can hear the muted participant.
•
Select Hold to hold the participant. The held participant cannot hear anyone,
and no one can hear the held participant.
•
Select Remove to remove the participant from the conference, end the conference
call, and create an active call between you and the participant still in the call.
•
Select Information to view information about the participant's call status. When you
select
Information, a screen is displayed listing the person's information, as shown next.
5. Select Back to exit the conference management function.
Call Lists and Directories
Recent Calls
The Recent Calls list on VVX 411 phones includes missed, received, and placed calls. Each list
holds up to 100 entries.
You can perform the following tasks from the Recent Calls list:
•
Sort, order, and filter calls. By default, the list displays all call types with the most
recent call displaying first.
•
Remove calls from the list.
•
Select a call record to view call details.
•
Select a call record to automatically call a contact.
View Recent Calls
In the Recent Calls list, you can view a list of up to 100 missed, received, and placed call entries
1. Do one of the following:
•
Navigate to Directories > Recent Calls.
30
Polycom VVX 411 Phone User Guide
.
Need help?
Do you have a question about the VVX 411 and is the answer not in the manual?
Questions and answers
What is the default code for the voice mail? We have a new person in an office and we cannot find the old pin number from the previous employee.
The default voicemail code for the Polycom VVX 411 is 1234.
This answer is automatically generated
@Mr. Anderson Thank You
How do I set-up Voice Mail?
To set up voicemail on the Polycom VVX 411 phone:
1. Press the Mail button (highlighted in red) or dial star (*) plus your phone extension.
2. Enter the temporary password: 1234.
3. Record your unavailable message, then press # to end the recording.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
4. Record your busy message, then press # to end.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
5. Create a new four-digit password (cannot start with 0).
Your voicemail is now set up.
This answer is automatically generated
How do I change the general phone greeting, not individual phone greetings on the Polycom VVX 411 phone system
To change the general phone greeting on the Polycom VVX 411:
1. Press the mailbox button.
2. Enter your voicemail password when prompted.
3. Press 0 for mailbox options.
4. Press 1 to record your unavailable greeting.
5. Follow the prompts to record and save the new greeting.
This answer is automatically generated
HOW CAN YOU CHANGE THE NAME ALLOCATED TO AN EXTENSION NUMBER
WHAT KIND OF HEADSET IS COMPATRABLE
@Marilyn Hughes