Your system administrator can set up your phone so that you can access a Corporate
Directory, which lists contacts and groups within your company.
However, you cannot update the Corporate Directory, and your system administrator
determines which contacts you can see. Check with your system administrator to find out if
this feature is available.
Note: You may need to enter your user credentials to access the directory for the first time, if set by
your system administrator.
Searching the Corporate Directory
In the Corporate Directory, you can perform a quick or advanced contact search.
Perform a Quick Search of the Corporate Directory
A quick search enables you to search for contacts using either their first name or last name.
1. Navigate to Directories > Corporate Directory.
2. In the search field, enter your search criteria and select Submit.
3. Select a contact and select View to view the contact's information.
Perform an Advanced Search of the Corporate Directory
An advanced search enables you to choose to search for contacts by first name, last name,
or phone number.
1. Navigate to Directories > Corporate Directory.
2. In the Corporate Directory, select AdvFind.
3. In the search field, enter your search criteria and select Submit.
4. Select a contact and select View to view the contact's information.
Save Corporate Directory Search Results
Save your last search results if you would like to see them displayed in the Corporate Directory
the next time you view it.
1. Navigate to Settings > Basic > Preferences > Corporate Directory > View Persistency.
2. From the View Persistency screen, select Enabled.
Each time you view the Corporate Directory, your last search results automatically display.
Clear Corporate Directory Search Results
34
Polycom VVX 411 Phone User Guide
Need help?
Do you have a question about the VVX 411 and is the answer not in the manual?
Questions and answers
What is the default code for the voice mail? We have a new person in an office and we cannot find the old pin number from the previous employee.
The default voicemail code for the Polycom VVX 411 is 1234.
This answer is automatically generated
@Mr. Anderson Thank You
How do I set-up Voice Mail?
To set up voicemail on the Polycom VVX 411 phone:
1. Press the Mail button (highlighted in red) or dial star (*) plus your phone extension.
2. Enter the temporary password: 1234.
3. Record your unavailable message, then press # to end the recording.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
4. Record your busy message, then press # to end.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
5. Create a new four-digit password (cannot start with 0).
Your voicemail is now set up.
This answer is automatically generated
How do I change the general phone greeting, not individual phone greetings on the Polycom VVX 411 phone system
To change the general phone greeting on the Polycom VVX 411:
1. Press the mailbox button.
2. Enter your voicemail password when prompted.
3. Press 0 for mailbox options.
4. Press 1 to record your unavailable greeting.
5. Follow the prompts to record and save the new greeting.
This answer is automatically generated
HOW CAN YOU CHANGE THE NAME ALLOCATED TO AN EXTENSION NUMBER
WHAT KIND OF HEADSET IS COMPATRABLE
@Marilyn Hughes