Polycom VVX 411 Full User Manual
By horizon
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Also See for VVX 411:
- User manual (44 pages) ,
- Quick start manual (33 pages) ,
- Manual (24 pages)
Table of Contents
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Table of Contents
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Summary of Contents for Polycom VVX 411
- Page 1 Polycom VVX 411 Full User Guide...
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Page 2: Table Of Contents
Contents Polycom VVX411 Guide ....................3 How to set up the Polycom VVX411 ................3 Phone Keys and Hardware ................... 3 Using your phone ......................4 Home view ............................4 Lines View ............................4 Calls View ............................5 Understanding Phone Icons and Status Indicators ............ 5 Navigating Your Phone Interface ................. -
Page 3: Polycom Vvx411 Guide
Horizon service will not work - for further details on these please refer to the Horizon user guide. Phone Keys and Hardware The figure below shows the main phone keys and features. Polycom VVX 411 – full user guide v1.1... -
Page 4: Using Your Phone
If your phone has calls, the phone line indicates the number of calls you have, and if they’re active or held. If the phone line has an active call, the call colour is dark green, as shown next. If the phone line has one or more held Polycom VVX 411 – full user guide v1.1... -
Page 5: Calls View
Use the up and down arrow keys to highlight a call. The soft keys apply to the highlighted call. Understanding Phone Icons and Status Indicators The following icons and indicators indicate phone, call, or buddy/contact status, or to indicate that a feature is enabled. Polycom VVX 411 – full user guide v1.1... -
Page 6: Navigating Your Phone Interface
Navigating Your Phone Interface The following table shows you how to navigate your phone’s screens, as well as select and highlight options. Polycom VVX 411 – full user guide v1.1... -
Page 7: Answering Calls
To answer the call, press Answer. The call you were in is held. If you don’t answer the call within 10 seconds, the Incoming Call window disappears, and Calls view displays. Polycom VVX 411 – full user guide v1.1... -
Page 8: Answering Calls Automatically
Lines view shows you each line on your phone, and how many calls each line has, as shown next. In the example below, line 2340 has one active call, and line 2333 has one held call. Polycom VVX 411 – full user guide v1.1... -
Page 9: Placing Calls
. This method only works if you don’t have an active call. • • In Lines view, press a line key that doesn’t have any calls. When you access the Dialler, an active call is held. Polycom VVX 411 – full user guide v1.1... -
Page 10: Placing Calls From Favourites, Recent Calls, And Directories
From the contact’s information screen — press Info, use the up and down arrow key to select the contact, and press Dial. Use the up and down arrow key to select the contact, and press Dial Polycom VVX 411 – full user guide v1.1... -
Page 11: Redialling Numbers
Using the Dialler, call the second person When the second person answers, press More and then Confrnc to join everyone in a conference. The Active: Conference screen displays, as shown next Polycom VVX 411 – full user guide v1.1... -
Page 12: Holding And Resuming Three Way Calls
Enter the forwarding number, and select Enable. If you selected the No Answer option, you can enter the number of rings before your phone forwards the call. A value of 2 is recommended. Polycom VVX 411 – full user guide v1.1... -
Page 13: Rejecting Calls From A Contact
Select Directories from Home view, and select Contact Directory. From your directory, use the up and down arrow keys to select the contact whose calls you want to send to another person. Polycom VVX 411 – full user guide v1.1... -
Page 14: Transferring A Call
, displays next to your phone line in Lines view, as shown next. If you have new messages or forwarding enabled, the messages or forwarding icon will display instead. The DND icon in Home view, , changes to as shown next. Polycom VVX 411 – full user guide v1.1... -
Page 15: Listening To Voicemail
Select a call record to view call details and manage the call. Use the up and down arrow keys to highlight an entry and press • Dial to automatically call the person. Icons display next to a call to indicate the call type: Polycom VVX 411 – full user guide v1.1... -
Page 16: Controlling What Is Heard
When you sort calls by call name, you can order calls in ascending (alphabetical) or descending (reverse- alphabetical) order. Controlling what is heard You can change what you hear by doing the following: • Updating the incoming call ringtone. Polycom VVX 411 – full user guide v1.1... -
Page 17: Updating The Incoming Call Ringtone
Mute the microphone so other parties can’t hear you. Microphone Mute applies to all modes (handset, headset, and speakerphone). You can still hear all other parties when you mute the microphone. To mute the microphone: • During a call (including a conference call), press Polycom VVX 411 – full user guide v1.1... -
Page 18: Choosing Where You Hear Sound Effects
To hear sound effects only from the device you’re currently using to hear call audio, select Active. The default destination is Speaker. USB Port - VVX 411 only The VVX 411 has a single USB port (2.0 compliant). Polycom VVX 411 – full user guide v1.1...