17
Screen
18
Message
Waiting
Indicator
19
USB Port
Navigating VVX Business Media Phones
The phone has icons, status indicators, and user screens to help you navigate and understand
important information on the state of your phone.
Accessing Screens on VVX 411Phone
You can access the following screens on the phone:
•
Home Screen—Displays your messages, settings, and information.
•
Calls Screen—Displays all active and held calls on your line.
•
Lines Screen—Displays your phone lines, favorites, and conditional soft keys.
•
Active Call Screen—Displays the active call currently in progress.
Access the Home Screen
On the VVX 411 phone, the phone lines and icons you can select to access phone features,
settings, and information display on the Home screen.
The following figure shows the Home screen on VVX 411 phones
Home screen on VVX 411 phone
1. Press
.
Access the Calls Screen
You can access the Calls screen when you have one held call or an active and held call in
progress on your phone.
The Calls screen is automatically displayed when you have an active call and one or more held
calls on your phone. The total number of calls is displayed on your line. If
on your phone, the calls display
13
Polycom VVX 411 Phone User Guide
Shows a 3.5-inch (8.89 cm) diagonal screen with a backlight that
enables you to view menus and data.
Flashes red to indicate when you have new messages.
Enables you to attach a USB flash drive or USB headset (VVX 411
only).
the associated line, as shown next.
under
you have multiple lines
Need help?
Do you have a question about the VVX 411 and is the answer not in the manual?
Questions and answers
What is the default code for the voice mail? We have a new person in an office and we cannot find the old pin number from the previous employee.
The default voicemail code for the Polycom VVX 411 is 1234.
This answer is automatically generated
@Mr. Anderson Thank You
How do I set-up Voice Mail?
To set up voicemail on the Polycom VVX 411 phone:
1. Press the Mail button (highlighted in red) or dial star (*) plus your phone extension.
2. Enter the temporary password: 1234.
3. Record your unavailable message, then press # to end the recording.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
4. Record your busy message, then press # to end.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
5. Create a new four-digit password (cannot start with 0).
Your voicemail is now set up.
This answer is automatically generated
How do I change the general phone greeting, not individual phone greetings on the Polycom VVX 411 phone system
To change the general phone greeting on the Polycom VVX 411:
1. Press the mailbox button.
2. Enter your voicemail password when prompted.
3. Press 0 for mailbox options.
4. Press 1 to record your unavailable greeting.
5. Follow the prompts to record and save the new greeting.
This answer is automatically generated
HOW CAN YOU CHANGE THE NAME ALLOCATED TO AN EXTENSION NUMBER
WHAT KIND OF HEADSET IS COMPATRABLE
@Marilyn Hughes