Active Call screen on VVX 411 phone
1. Do one of the following:
•
Place a call.
•
Press the Home key
Switch Among Phone Screens
You can see any phone screen by pressing the Home key
left on the touchscreen. Although you can access any phone screen from whatever screen you
are on, certain screens are only accessible if your phone is idle or has one or more calls in
progress.
You can access these screens in the following scenarios:
•
If your phone is not in use, you can access the Home and Lines screens.
•
If your phone has an active call, you can access all screens.
•
If your phone has one active call only, you can access the Home, Lines, and Active Call
screens.
•
If your phone has multiple calls, or one held call, you can access the Home, Lines,
and Calls screens.
•
If your phone is off-hook but not in a call, you can access Home and Lines screens.
Procedure
1. Do one of the following:
•
From the Home screen, press
screen.
The Calls and Active Call screen display only when an active or held call is in
progress on your phone.
•
Press the Home key
Active Call screen.
•
Press the Lines soft key to access the Lines screen from the Calls or New Call
screen.
•
Press the Calls soft key to access the Calls screen from the Lines screen.
•
When off-hook, press the New Call soft key to access the Lines screen.
Icons and Status Indicators
VVX 411 phones have various icons and status indicators that display the status of the phone
whether you are in a call or the phone is idle and not in use.
The following table displays the phone icons and status indicators that display on VVX 411
phones.
15
Polycom VVX 411 Phone User Guide
during an active call.
to display either the Lines, Calls, or Active Call
to display the Home screen from the Lines, Calls, or
or swiping your finger from right to
Need help?
Do you have a question about the VVX 411 and is the answer not in the manual?
Questions and answers
What is the default code for the voice mail? We have a new person in an office and we cannot find the old pin number from the previous employee.
The default voicemail code for the Polycom VVX 411 is 1234.
This answer is automatically generated
@Mr. Anderson Thank You
How do I set-up Voice Mail?
To set up voicemail on the Polycom VVX 411 phone:
1. Press the Mail button (highlighted in red) or dial star (*) plus your phone extension.
2. Enter the temporary password: 1234.
3. Record your unavailable message, then press # to end the recording.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
4. Record your busy message, then press # to end.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
5. Create a new four-digit password (cannot start with 0).
Your voicemail is now set up.
This answer is automatically generated
How do I change the general phone greeting, not individual phone greetings on the Polycom VVX 411 phone system
To change the general phone greeting on the Polycom VVX 411:
1. Press the mailbox button.
2. Enter your voicemail password when prompted.
3. Press 0 for mailbox options.
4. Press 1 to record your unavailable greeting.
5. Follow the prompts to record and save the new greeting.
This answer is automatically generated
HOW CAN YOU CHANGE THE NAME ALLOCATED TO AN EXTENSION NUMBER
WHAT KIND OF HEADSET IS COMPATRABLE
@Marilyn Hughes