End A Held Call; Transferring Calls; Choose A Default Transfer Type; Transfer A Call - Polycom VVX 411 User Manual
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- Quick start manual (33 pages) ,
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3. Press End Call.
4. In the Calls screen, highlight the call and press End Call.
End a Held Call
You cannot end calls that are on hold. You must resume held calls before ending them.
1.
From the Calls screen, select the held call and press Resume > End Call.
Transferring Calls
You can transfer active or held calls to another person using the following transfer types:
•
Blind transfer—Transfers the call directly to another line without speaking with the other
party first.
•
Consultative transfer—Enables you to speak with the other party before completing the
transfer.
Choose a Default Transfer Type
You can choose a default transfer type to use for all calls.
When you choose a default transfer type, the phone uses the selected transfer type for
all calls. Consultative is the default transfer type.
1. Navigate to Settings > Basic > Preferences.
2. Select Default Transfer Type and choose a
transfer type. The selected transfer type is used
for all calls.
Transfer a Call
You can transfer a call to another contact and choose the transfer type you want to use for the
call.
1. During a call, do one of the following
•
Press Transfer to use the default transfer type.
•
Press and hold Transfer to use the non-default transfer type.
For example, if Blind is the default, press and hold Transfer to perform a
Consultative transfer.
•
Press Transfer > More, and select Blind or Consultative.
Depending on the default transfer type, either the Blind or Consultative option
displays. For example, if the default transfer type is Blind, then you can select
Consultative.
2. Dial a number or choose a contact from the Recent Calls or a
directory. If the transfer type is set to Blind, the call is
transferred immediately.
3. If the transfer type is set to Consultative, select Transfer after speaking with your contact.
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Polycom VVX 411 Phone User Guide
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Do you have a question about the VVX 411 and is the answer not in the manual?
Questions and answers
What is the default code for the voice mail? We have a new person in an office and we cannot find the old pin number from the previous employee.
The default voicemail code for the Polycom VVX 411 is 1234.
This answer is automatically generated
@Mr. Anderson Thank You
How do I set-up Voice Mail?
To set up voicemail on the Polycom VVX 411 phone:
1. Press the Mail button (highlighted in red) or dial star (*) plus your phone extension.
2. Enter the temporary password: 1234.
3. Record your unavailable message, then press # to end the recording.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
4. Record your busy message, then press # to end.
- Press 1 to accept.
- Press 2 to listen.
- Press 3 to re-record.
5. Create a new four-digit password (cannot start with 0).
Your voicemail is now set up.
This answer is automatically generated
How do I change the general phone greeting, not individual phone greetings on the Polycom VVX 411 phone system
To change the general phone greeting on the Polycom VVX 411:
1. Press the mailbox button.
2. Enter your voicemail password when prompted.
3. Press 0 for mailbox options.
4. Press 1 to record your unavailable greeting.
5. Follow the prompts to record and save the new greeting.
This answer is automatically generated
HOW CAN YOU CHANGE THE NAME ALLOCATED TO AN EXTENSION NUMBER
WHAT KIND OF HEADSET IS COMPATRABLE
@Marilyn Hughes