Polycom VVX 411 Configuration Manual

Polycom VVX 411 Configuration Manual

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Summary of Contents for Polycom VVX 411

  • Page 1: Table Of Contents

    Home PBXware SERVERware TELCOware SIPmon SIPProt Desktop & Mobile UADs Appliances From Bicom Systems Wiki Contents 1 Introduction 2 Video Tutorial 3 Requirements 3.1 Identifying phone model 3.2 Phone firmware 3.3 DHCP server 3.4 PBXware version 4 Installation 4.1 Power adapter 4.2 Power over Ethernet (PoE) 4.3 Reset to factory settings 5 Registering phone...
  • Page 2: Video Tutorial

    To start and successfully complete registration of your Polycom phone you need to know which phone model you will setup. From the back of each Polycom phone there are exact model information that you should check. Although different phone models can have exactly the same requirements and installation...
  • Page 3: Dhcp Server

    firmware installation page. DHCP server Fully configured and operational DHCP server. PBXware version In order to find out the PBXware version, please login to PBXware and navigate to Settings: About. On the top of About page is a code similar to this one "PBXware Edition: Business, Release: 5.3.4 (041373f), Running: 1.4.24-gc-75ee203", where "Release"...
  • Page 4: Registering Phone

    Confirm your action by pressing the Yes button. Registering phone This chapter describes how to identify Polycom phone model, requirements that must be met and how to register the phone using manual configuration or auto provisioning. The following topics are covered:...
  • Page 5 UAD settings Navigate to Settings:UAD. Make sure Polycom UAD is enabled. To check the UAD status click on the edit icon corresponding to your Polycom phone. Make sure Status is set to Active, Auto provisioning is set to No, and DHCP is set to Yes.
  • Page 6 DNS SRV Registering your device A) Line configuration from devices web interface. To access the web interface of your Polycom phone, first you must know it's IP address on your network. To find the IP address of your device please: Press the Home button.
  • Page 7 B) Line configuration on device Press the Home button on your phone. Go to Settings and press the Select button. Go to Advanced and press the Select button. Enter password and press the Enter button. Please note, factory default password is 456. Press the Select button to enter Administration Settings.
  • Page 8 DNS SRV This chapter describes how to use a DNS SRV record which specifies the location of the NOTE: PBXware. Your DNS Server needs to be configured correctly for this to work. Bicom Systems can provide service to set up this for you. Check if the DNS SRV is enabled in your PBXware Contact your PBXware administrator to find out if the DNS SRV is enabled in your PBXware, or if you have access to the PBXware you can check this yourself.
  • Page 9: Auto Provisioning

    UAD settings Navigate to Settings:UAD. Make sure Polycom UAD is enabled. To check the UAD status click on the edit icon corresponding to your Polycom phone. Make sure Status is set to Active, Auto provisioning is set to Yes, and DHCP is set to Yes.
  • Page 10 Enter Polycom phone MAC address. Example: 0004F2123456. MAC address can be found at the back of the phone. Click on the Save button. Registering phone This chapter describes how to register Polycom phone using DHCP, TFTP, HTTP & HTTPS. The following topics are covered: DHCP TFTP or HTTP & HTTPS...
  • Page 11 TFTP or HTTP & HTTPS Network Configuration If there is no DHCP in your network, you can still auto provision your Polycom phone. Please refer to your Polycom phone model User Guide for instruction about setting static IP address. After you configure your Polycom phone to use a static IP address, continue with the following steps.
  • Page 12 Example for IP Address using HTTP: 192.168.1.10/prov Example for IP Address USING HTTPS: 192.168.1.10/prov Into Server User field enter your HTTP username. Into Server Password field enter your HTTP password. If the Server Type is TFTP enter Hostname or IP Address. Example for Hostname: abc.bicomsystems.com.
  • Page 13 Disclaimers - About Bicom Systems Wiki...

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