Resume A Call On A Vvx Expansion Module; End An Active Audio Call; End A Held Call; Transferring Calls - Polycom VVX 201 User Manual

Resume a Call on a VVX Expansion Module

You can resume calls placed on hold by other contacts from your VVX Expansion Module. A flashing red LED
light on a line key on the expansion module indicates a call is on hold on the contact's line.
» Press the line key corresponding to the line with the held call.

End an Active Audio Call

You can end an active call on your phone at any time.
» Do one of the following:
 Place the handset on the cradle.
 Press End Call.
 In the Calls screen, highlight the call and press End Call.

End a Held Call

You cannot end calls that are on hold. You must resume held calls before ending them.
» From the Calls screen, select the held call and press Resume > End Call.

Transferring Calls

You can transfer active or held calls to another person using the following transfer types:
Blind transfer
● Transfer calls directly to another line without speaking with the other party first.
Consultative transfer
●

Choose a Default Transfer Type

You can choose a default transfer type to use for all calls or choose a transfer type during a call. When you
choose a default transfer type, you can press the Transfer soft key, and your phone uses the set transfer type
for all calls. Consultative is set as the transfer type by default.
T
ASK
1 Navigate to Settings > Basic > Preferences > Default Transfer Type.
2 On the Default Transfer Type screen, choose a transfer type. The selected transfer type is used for all
calls.
Speak with the other party before completing the transfer.
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