Setup Problems - Labcyte Echo 520 User Manual

7.2

Setup problems

If the Echo software cannot connect with the Echo liquid handler, the
following message will appear:
Figure 7.1 Connection failure message
This message is commonly seen and is not a cause for alarm. Possible
causes for the connection failure include:
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Check for the cause, attempt to resolve the problem, and try to launch the
software again. If the message persists, call Labcyte Service and Support.
7-2 Echo Liquid Handler User Manual
The Echo liquid handler has not been turned on.
The Echo liquid handler has been turned on, but it has not completed
its initialization.
Check the gripper stage homing sequences, particularly the theta
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rotation of the destination gripper stage.
Check the door opening sequence.
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The Ethernet cable is not connected between the computer and the
Echo liquid handler.
The Echo software is not configured (IP address or hostname) to
connect to the instrument.
The Echo liquid handler is failing to communicate.