Setup Problems - Labcyte Echo 525 User Manual

Setup Problems

Setup Problems
If the Echo Liquid Handler software cannot connect with the Echo Liquid Handler, the following message will appear:
Figure 111: Connection failure message
This message is commonly seen and is not a cause for alarm. Possible causes for the connection failure include:
The Echo Liquid Handler has not been turned on.
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The Echo Liquid Handler has been turned on, but it has not completed its initialization.
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Check the gripper stage homing sequences, particularly the theta rotation of the destination gripper stage.
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Check the door opening sequence.
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The Ethernet cable is not connected between the computer and the Echo Liquid Handler.
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The Echo Liquid Handler software is not configured (IP address or hostname) to connect to the instrument.
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The Echo Liquid Handler is failing to communicate.
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Check for the cause, attempt to resolve the problem, and try to launch the software again. If the message persists, call Labcyte
Service and Support.
CHAPTER 6 | Maintenance and Service
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