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VKI Technologies CAFFÈ MIO Operation & Service Manual

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February 2012
Operation & Service Manual
VKI Publication #N016487

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Summary of Contents for VKI Technologies CAFFÈ MIO

  • Page 1 February 2012 Operation & Service Manual VKI Publication #N016487...
  • Page 2 CAFFÈ MIO – OPERATION AND SERVICE Page 2 of 110...

  • Page 3: Table Of Contents

    T A B L E O F C O N T E N T S SECTION 1 - INTRODUCTION ..................3 Equipment Overview ....................4 Equipment Specifications ................... 6 Using Coffee Packets ....................7 General Information ....................7 SECTION 2 - INSTALLATION ..................7 Unpacking ........................

  • Page 4: Equipment Overview

    S E C T I O N I N T R O D U C T I O N E q u i p m e n t O v e r v i e w Hot Water Tank Powder Water Tank Dispenser Overflow Cup...
  • Page 5 S E C T I O N I N T R O D U C T I O N E q u i p m e n t O v e r v i e w Place your cup Choose a beverage HIDDEN BUTTONS ‘...

  • Page 6: Equipment Specifications

    E q u i p m e n t S p e c i f i c a t i o n s WARNING: This equipment is designed for INDOOR USE ONLY. Placing the unit outdoors is extremely dangerous. VKI Technologies is not responsible for any damage or injury resulting from outdoor placements of these coffee makers.

  • Page 7: Using Coffee Packets

    S E C T I O N I N T R O D U C T I O N U s i n g C o f f e e P a c k e t s To brew a cup of coffee using a packet, follow these simple instructions. 1.

  • Page 8: Unpacking

    NOTE: Prior to signing for the delivery, check the shipping carton for damage. Indicate any damage on the delivery slip and have the driver sign acknowledging it. Damages during shipping must be claimed with the carrier, and not with VKI Technologies. 1. Remove the coffee maker from its shipping carton.

  • Page 9: Plumbing The Unit

    S E C T I O N I N S T A L L A T I O N P l u m b i n g t h e U n i t NOTE: The shut-off valve must be easily accessible by the customer, who must be informed of its location during the installation.

  • Page 10: Installing A Flo-Jet Pump

    S E C T I O N I N S T A L L A T I O N I n s t a l l i n g a F l o - J e t P u m p In certain locations, it may not be possible to connect the equipment to a direct water source.
  • Page 11 S E C T I O N I N S T A L L A T I O N I n s t a l l i n g t h e S c a l e h a m m e r 3.

  • Page 12: Cup Holder Installation

    S E C T I O N I N S T A L L A T I O N C u p H o l d e r I n s t a l l a t i o n 1.

  • Page 13: Adding Products

    S E C T I O N I N S T A L L A T I O N A d d i n g P r o d u c t s 1. Open the front door. 2. Raise the machine lid open. 3.

  • Page 14: Testing Equipment Operation

    S E C T I O N I N S T A L L A T I O N T e s t i n g E q u i p m e n t O p e r a t i o n 1.

  • Page 15: Publicity Graphics Installation

    S E C T I O N I N S T A L L A T I O N P u b l i c i t y G r a p h i c s I n s t a l l a t i o n The front door of the Caffè...

  • Page 16: Software Menus

    S E C T I O N I N S T A L L A T I O N S o f t w a r e M e n u s PRESS SET-UP There is only one button on the inner board panel. It BUTTON is used to access the mode, and to return to...
  • Page 17 S E C T I O N I N S T A L L A T I O N MAIN MENU LCD MESSAGE PROCEDURE ENTER CODE An access code must be entered to get into mode. The access code is: CODE: COFFEE PACKET...

  • Page 18: Section 3 - Maintenance

    S E C T I O N I N S T A L L A T I O N MAIN MENU LCD MESSAGE PROCEDURE Press the button to enter this menu. 'SET-UP' COFFEE CLEAR COUNTERS An access code must be entered to reset counters. The access code is: COFFEE PACKET CHOCOLATE...

  • Page 19: Daily Customer Maintenance

    S E C T I O N M A I N T E N A N C E D a i l y C u s t o m e r M a i n t e n a n c e Print or make copies of this section to use as a checklist for daily customer maintenance.

  • Page 20: Preventative Maintenance

    S E C T I O N M A I N T E N A N C E P r e v e n t a t i v e M a i n t e n a n c e Print or make copies of this section to use as a checklist during a preventative maintenance visit.
  • Page 21 S E C T I O N M A I N T E N A N C E P r e v e n t a t i v e M a i n t e n a n c e Clean Brew Chamber 1.
  • Page 22 S E C T I O N M A I N T E N A N C E P r e v e n t a t i v e M a i n t e n a n c e Clean Chocolate Whipper 1.
  • Page 23 S E C T I O N M A I N T E N A N C E P r e v e n t a t i v e M a i n t e n a n c e Clean Drip Tray 1.
  • Page 24 S E C T I O N M A I N T E N A N C E P r e v e n t a t i v e M a i n t e n a n c e Temperature Adjustments (if required) 1.

  • Page 25: Brewer Adjustments

    S E C T I O N M A I N T E N A N C E B r e w e r A d j u s t m e n t s Brew Chamber Tension Adjustment When adjusting the tension on the brewer, add full shims (K011950) or half shims •...

  • Page 26: Brew Chamber Installation

    S E C T I O N M A I N T E N A N C E B r e w e r A d j u s t m e n t s Brew Chamber Installation The correct removal and installation procedure for the brew chamber is crucial. Although the •...

  • Page 27: Zuma Brewer - Brew Chamber Tension Adjustment

    S E C T I O N M A I N T E N A N C E B r e w e r A d j u s t m e n t s Zuma Brewer – Brew Chamber Tension Adjustment Figure 1 Figure 2 Too Loose –...
  • Page 28 S E C T I O N M A I N T E N A N C E B r e w e r A d j u s t m e n t s Zuma Brewer – Brew Chamber Tension Adjustment BREWER TENSION IS TOO LOOSE Figure 1 As the wiper moves across the top of the cylinder, it does not make contact with the filter...

  • Page 29: Downloading Software Updates

    S E C T I O N M A I N T E N A N C E D o w n l o a d i n g S o f t w a r e U p d a t e s For updating the software in the Caffè...
  • Page 30 S E C T I O N M A I N T E N A N C E D o w n l o a d i n g S o f t w a r e U p d a t e s 2.

  • Page 31: Section 4 - Troubleshooting

    S E C T I O N M A I N T E N A N C E D o w n l o a d i n g S o f t w a r e U p d a t e s e) Connect the phone jack cable to the Data Link.

  • Page 32: Indicator Messages

    S E C T I O N T R O U B L E S H O O T I N G I n d i c a t o r M e s s a g e s MESSAGE POSSIBLE CAUSE CORRECTIVE ACTION ...
  • Page 33 S E C T I O N T R O U B L E S H O O T I N G I n d i c a t o r M e s s a g e s MESSAGE POSSIBLE CAUSE CORRECTIVE ACTION ...
  • Page 34 S E C T I O N T R O U B L E S H O O T I N G I n d i c a t o r M e s s a g e s MESSAGE POSSIBLE CAUSE CORRECTIVE ACTION ...

  • Page 35: Troubleshooting

    S E C T I O N T R O U B L E S H O O T I N G T r o u b l e s h o o t i n g Coffee Bitter / Too Strong ►...

  • Page 36: Coffee Water

    S E C T I O N T R O U B L E S H O O T I N G T r o u b l e s h o o t i n g Coffee Water Short Cup Dispensed ►...

  • Page 37: Fuses

    S E C T I O N T R O U B L E S H O O T I N G T r o u b l e s h o o t i n g Fuses 5 Amp Fuse Blowing ►...

  • Page 38: Water Tank

    S E C T I O N T R O U B L E S H O O T I N G T r o u b l e s h o o t i n g Brewer Overflow ► Water setting may be too high – reduce the water setting. ►...

  • Page 39: Zuma Brewer

    S E C T I O N T R O U B L E S H O O T I N G T r o u b l e s h o o t i n g Zuma Brewer Grounds Not Being Wiped ►...

  • Page 40: Replacing Major Components

    S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s Outlet Valve(s) 1.
  • Page 41 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s c) Place the clamped end of the brown drain hose into a heat-resistant and leak-proof container.
  • Page 42 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 5.
  • Page 43 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 7.
  • Page 44 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 10.

  • Page 45: Brewer Screen

    S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s Brewer Screen 1.
  • Page 46 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 7.

  • Page 47: Brewer

    S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s Brewer 1.
  • Page 48 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 5.
  • Page 49 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 7.

  • Page 50: Brewer Bracket / Brewer Motor

    S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s Brewer Bracket / Brewer Motor 1.
  • Page 51 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 3.
  • Page 52 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 8.
  • Page 53 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 11.

  • Page 54: Water Tank

    S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s Water Tank 1.
  • Page 55 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 4.
  • Page 56 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 7.
  • Page 57 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 10.
  • Page 58 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 14.
  • Page 59 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 16.
  • Page 60 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 19.
  • Page 61 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 22.

  • Page 62: Water Tank Lid

    S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s Water Tank Lid WARNING: To avoid severe burns, make absolutely certain that the heater element is not hot before proceeding!
  • Page 63 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 2.
  • Page 64 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 5.
  • Page 65 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s c) Lower the front of the access panel closed and secure it closed with a screw.

  • Page 66: Heater Element

    S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s Heater Element WARNING: To avoid severe burns, make absolutely certain that the heater element is not hot before proceeding!
  • Page 67 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 5.

  • Page 68: Temperature Probe

    S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s Temperature Probe 1.
  • Page 69 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 6.
  • Page 70 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 9.

  • Page 71: Ingredient Dispenser

    S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s Ingredient Dispenser 1.
  • Page 72 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 8.
  • Page 73 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 10.

  • Page 74: Ingredient Dispenser Motor

    S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s Ingredient Dispenser Motor 1.
  • Page 75 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 7.
  • Page 76 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 11.
  • Page 77 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 14.
  • Page 78 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 16.
  • Page 79 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 18.

  • Page 80: Front Circuit Board

    S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s Front Circuit Board 1.
  • Page 81 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s c) Disconnect the phone type cable from the bottom of the front board, and disconnect the ground wire from the inside wall of the door.
  • Page 82 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s e) Disconnect the wiring from the two overflow detection probes and from the 3-position connector from the drip tray detection switch.
  • Page 83 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 4.
  • Page 84 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 5.
  • Page 85 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s d) Connect the phone-type cable to the connector on the bottom of the front circuit board and connect the green ground wire to the ground tab on the inside wall of the door.
  • Page 86 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s g) Install the drip tray detection and overflow bracket onto the slots at the inside bottom of the front door, and tighten the screws to secure the bracket in place.

  • Page 87: Rear Circuit Board

    S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s Rear Circuit Board 1.
  • Page 88 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 13.

  • Page 89: Whipper Motor

    S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s Whipper Motor 1.
  • Page 90 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 4.
  • Page 91 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 6.
  • Page 92 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 9.
  • Page 93 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 11.
  • Page 94 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 13.
  • Page 95 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 17.
  • Page 96 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 19.

  • Page 97: Inlet Valve

    S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s Inlet Valve 1.
  • Page 98 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 8.

  • Page 99: Fuse Box Assembly

    S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s Fuse Box Assembly WARNING: To prevent electrical shock, always disconnect the service cord from the wall outlet when working on the fuse box.
  • Page 100 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 6.
  • Page 101 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 9.

  • Page 102: Overflow Cup Assembly

    S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s Overflow Cup Assembly 1.

  • Page 103: Heater Relay

    S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s Heater Relay 1.

  • Page 104: Thermal Cut-Off Switch

    S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s Thermal Cut-Off Switch WARNING: To avoid severe burns, make absolutely certain that the heater element is not hot before proceeding!
  • Page 105 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 2.
  • Page 106 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 4.
  • Page 107 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 5.
  • Page 108 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 6.
  • Page 109 S E C T I O N – R E P L A C I N G C O M P O N E N T S R e p l a c i n g M a j o r C o m p o n e n t s 8.
  • Page 110 S E C T I O N – R E P L A C I N G C O M P O N E N T S CAFFÈ MIO – OPERATION AND SERVICE Page 110 of 110...

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