VKI Technologies Eccellenza Café Operating Manual

Vki technologies eccellenza café coffee machine operating manual
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Operating Manual
Contact:
Customer Service – Service à la clientèle
800.567.2951
Technical Support – Soutiens technique
888.854.0207
VKI Publication # 100256-001
March 3, 2014

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Summary of Contents for VKI Technologies Eccellenza Café

  • Page 1 Operating Manual Contact: Customer Service – Service à la clientèle 800.567.2951 Technical Support – Soutiens technique 888.854.0207 VKI Publication # 100256-001 March 3, 2014...
  • Page 2 Eccellenza Café – Operating Manual March 3, 2014...
  • Page 3: Table Of Contents

    Eccellenza Café – Operating Manual Table of Contents Safety Information ................5 Specifications ..................7 Equipment Overview (Exterior) ............8 Equipment Overview - Standard Model (Interior) ....... 9 Equipment Overview - Zavida Model (Interior) ......... 10 Unpacking ..................11 Plumbing the Machine ............... 12 Water Filter ..................
  • Page 4 Eccellenza Café – Operating Manual Table of Contents Set Interface Menu ................47 Language Setting ............... 47 Interface Settings ..............48 Enable/Disable Buttons ............... 48 Moving Cup Size Button Position ..........51 Set Default Cup Size & Strength ........... 53 Setting the Clock ................
  • Page 5: Safety Information

    Eccellenza Café – Operating Manual Safety Information Your safety is very important to us. It is imperative that you read and understand this safety information before proceeding with the installation and operation of this coffee maker. This equipment must be used specifically for the purpose for which it is designed.
  • Page 6 Eccellenza Café – Operating Manual Safety Information Never attempt to override the safety features incorporated into the  equipment. They are there for your protection and should never be bypassed under any circumstances. Always switch the power off and disconnect the service cord when ...
  • Page 7: Specifications

    Eccellenza Café – Operating Manual Specifications Voltage Rating 120 Volts AC @ 60hz (120 Volt Model) 240 Volts AC @ 50hz (240 Volt Model) Heater Wattage 1100 Watts Weight 120 lbs (54.5 kg) Coffee Bean Hopper 4.5 liters – approximately 3.0 lbs (1.36 kg) Capacity (2 - outer) Coffee Bean Hopper 3.2 liters –...
  • Page 8: Equipment Overview (Exterior)

    Eccellenza Café – Operating Manual Equipment Overview (Exterior) Coffee Bean Hoppers Bean Hopper Lock Selection Buttons LCD Display Screen <START> Button Cup Stand / Drip Tray March 3, 2014...
  • Page 9: Equipment Overview - Standard Model (Interior)

    Eccellenza Café – Operating Manual Equipment Overview - Standard Model (Interior) Coffee Bean Hoppers Bean Grinder Powder Hoppers Flavor Bottles Brewer Whipper Waste Bin Interior Buttons Drip Tray Overflow Probes NOTE: Any references made in this manual to coffee blends, powder products and flavorings are for example purposes only.
  • Page 10: Equipment Overview - Zavida Model (Interior)

    Eccellenza Café – Operating Manual Equipment Overview - Zavida Model (Interior) Coffee Bean Hoppers Bean Grinder Powder Hoppers Flavor Bottles Brewer Whipper Waste Bin Interior Buttons Drip Tray Overflow Probes NOTE: Any references made in this manual to coffee blends, powder products and flavorings are for example purposes only.
  • Page 11: Unpacking

    Indicate any damage on the delivery slip and have the driver sign acknowledging it. Damages during shipping must be claimed with the carrier, and not with VKI Technologies. 1. Cut the two straps on the outside of the box.
  • Page 12: Plumbing The Machine

    Installation of this equipment must comply with all local, state/provincial and federal plumbing codes. It is the responsibility of the installer (and not VKI Technologies) to research and to comply with all of these codes. NOTE: When installing the Eccellenza Café onto a cabinet or countertop, ensure that the machine is level.
  • Page 13 Eccellenza Café – Operating Manual NOTE: For multi-unit locations whereby the main water conduit is supplying water to more than one unit (including water coolers), a separate in-line shut off valve must be installed onto each individual equipment unit. 4. Water Fittings & Valves - Material Requirements (Conforms to NSF-51 & NSF-61): Fittings &...
  • Page 14: Water Filter

    Eccellenza Café – Operating Manual Water Filter We recommend the use of a high quality water filter (such as Everpure™ Filters) which will eliminate most odors present in water, and reduce the amount of particles entering the water tank. The following are basic instructions for installing a cartridge type filter using a head bracket (Everpure™...
  • Page 15: Filling The Coffee Bean Hoppers

    Eccellenza Café – Operating Manual Filling the Coffee Bean Hoppers 1. Unlock the coffee bean hopper cover. 2. Lift the cover straight up to remove it, and set it aside. 2 - Lift Up 1 - Unlock 3. Remove the individual hopper lids and set them aside. 4.
  • Page 16 Eccellenza Café – Operating Manual 5. Replace the individual hopper lids. 6. Replace the coffee bean hopper cover and lock it in place. 7. Open the front door and press the “C ” button. The brewer will YCLE REWER cycle and stop, and the screen now displays the following: a) Press the “Clear Coffee 1”...
  • Page 17: Filling The Powder Hoppers

    Eccellenza Café – Operating Manual Filling the Powder Hoppers 1. Open the front door and turn both powder product hopper spouts upwards. Powder 1 = Milk* Powder 2 = Hot Chocolate* For reference purposes only. 2. Lift the front of the milk hopper and pull to remove it. 3.
  • Page 18: Replacing The Flavoring Bottles - Standard Model (If Applicable)

    Eccellenza Café – Operating Manual Replacing the Flavoring Bottles - Standard Model (if applicable) 1. Unlock and open the front door. 2. Remove the Flavor 1 bottle (bottom bottle) from its support on the inside of the front door. a) Flavor 1 = Hazelnut b) Flavor 2 = French Vanilla c) Flavor 3 = Irish Cream 3.
  • Page 19: Replacing The Flavoring Bottles - Zavida Model (If Applicable)

    Eccellenza Café – Operating Manual 4. Remove the cap and foil from the new bottle. This cap is not required. 5. Install the silicone cap and tube removed from the old bottle onto the new bottle. 6. Re-install the new flavor bottle onto the support. 7.
  • Page 20: Priming The Flavor System

    Eccellenza Café – Operating Manual 3. Remove the cap from the new bottle and install the bottle on its respective support. NOTE: Place a paper towel below the tube as residual flavoring may drip from the tubing. 4. Carefully push the flavor tube completely onto the small fitting on top of the flavor bottle.
  • Page 21: Checking The Water Temperature

    Eccellenza Café – Operating Manual Checking the Water Temperature The temperature of the water in the water tank can be checked at any time while the machine is in standby mode. To check the water temperature, press the “Language” button and keep it pressed for five seconds. The temperature is then displayed in the lower center of the screen.
  • Page 22: Initial Coffee Water Level Adjustment

    Eccellenza Café – Operating Manual Initial Coffee Water Level Adjustment When the Eccellenza Café is initially installed, you may be required to adjust the coffee water level in the cup. Instead of going into the set-up and changing multiple water settings, you can simply adjust the restrictor on the coffee valve to compensate.
  • Page 23: Emptying The Waste Bin

    Eccellenza Café – Operating Manual Emptying the Waste Bin 1. Unlock and open the front door. 2. Remove and empty the waste bin (the large one on the right hand side of the brewer) and pan tray (the small one on the left hand side). Pan Tray Waste Bin 3.
  • Page 24: Viewing And Resetting The Counters

    Eccellenza Café – Operating Manual Viewing and Resetting the Counters Press “Set-Up” button on the interior panel. ► The Set-Up menu displays on the LCD Screen. As a safety precaution, this is the only menu that is visible when initially entering the Set-Up menu.
  • Page 25: Error Counter

    Eccellenza Café – Operating Manual Error Counter This menu tracks the last ten errors that were detected by the equipment. This is a useful feature as you can check to see if any error keeps repeating (such as a “Check Water Source” error, for example), and then it can be corrected to prevent a reoccurrence.
  • Page 26: Vend Counter

    Eccellenza Café – Operating Manual Vend Counter This menu tracks the number of beverages dispensed by the unit since the counters were last cleared. For example, if “House Blend” is selected, the display shows the total number of cups (all sizes, all strengths) of House Blend that were dispensed.
  • Page 27 Eccellenza Café – Operating Manual 4. To view how many medium cups were dispensed, scroll to the “Medium Size” option until it is highlighted. In this case, of the 16 beverages dispensed, 15 were a medium size. 5. To view how many large cups were dispensed, scroll to the “Large Size”...
  • Page 28: Total Counter

    Eccellenza Café – Operating Manual Total Counter 1. After accessing the counter menu, scroll to the “T ” option OTAL OUNTER and press the “Enter” button. 2. The menu now displays the “Total Public” counter. This counter displays the total number of beverages distributed by the machine since it was put into service.
  • Page 29: Clearing Message Counters

    Eccellenza Café – Operating Manual Clearing Message Counters 1. Open the front door and press the “C ” button. The brewer YCLE REWER will cycle and stop, and the screen now displays the following: a) Press the “Clr Hopper 1” button to reset the “Refill” reminder message for Colombian.
  • Page 30: Programming

    Eccellenza Café – Operating Manual Programming This section of the manual guides you through the process of making changes to settings, and activating features/functions of the Eccellenza Café. As the procedure is similar for adjusting all of the settings in the equipment Set-Up mode (and there are dozens of possible settings), only a few examples will be detailed step-by-step.
  • Page 31 Eccellenza Café – Operating Manual 2. Enter the Access Code (password) using the selection panel buttons. a) The LCD will change to display numbers corresponding to the selection panel buttons. b) Enter the password using the corresponding selection buttons. c) A small box becomes visible as the password is being entered. Contact VKI Password* d) Once the password is entered, press the <...
  • Page 32 Eccellenza Café – Operating Manual e) The screen then automatically changes after one second and the full set up menu appears. The Set-Up Main Menu contains the following options: SET PRODUCT Adjust product and water timings. Also used for adjusting grinding time, if this option is available.
  • Page 33: Set-Up Menu Structure

    Eccellenza Café – Operating Manual Set-Up Menu Structure The following series of flowcharts outline the menu structure when accessing the Eccellenza Café set-up. Each arrow points to the next level in the set-up. Consequently, pressing the “Previous” button while navigating the menu returns you to the previous level.
  • Page 34: Set Coffee Menu

    Eccellenza Café – Operating Manual Set Coffee Menu Settings Accessed in this Menu Set Coffee Product Set Coffee Water Set Grinder Time While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press “Enter” to select and advance one level, or press “Previous” to go back one level. NOTE: To get the recommended gram throws for the coffee blend or powder type being used in the Eccellenza Café, you’ll need to contact your supplier.
  • Page 35: Beverage Product And Water Settings

    Eccellenza Café – Operating Manual Beverage Product and Water Settings 1. To access the S menu, press the button. Please note RODUCT ENTER that product timing and water timing can be adjusted while in this menu. 2. The display will change to show a list of products. The factory default S Menu contains the following options: RODUCT...
  • Page 36 Eccellenza Café – Operating Manual 3. Scroll to the selection that requires adjusting by pressing the buttons at the left of the LCD screen. DOWN 4. When the selection you require is highlighted on the screen, press the button to access the settings for that selection. ENTER 5.
  • Page 37 Eccellenza Café – Operating Manual 7. The screen will now display the following. Select whether to set the product or water timing – in this case, the product timing will be adjusted. 8. To set the product timing, press the button.
  • Page 38 Eccellenza Café – Operating Manual 10. To set the timing for the small cup size, press the Enter button (should another option be required, scroll to that option using the DOWN buttons). The screen will display the following: 11. Increase or decrease the product timing by using the buttons.
  • Page 39: Set Powder Menu

    Eccellenza Café – Operating Manual Set Powder Menu Settings Accessed in this Menu Set Powder Product Set Powder Water Set Powder Pulses While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press “Enter” to select and advance one level, or press “Previous” to go back one level. Note that the all product settings increase or decrease by 1 gram increments.
  • Page 40: Secondary Settings

    Eccellenza Café – Operating Manual Secondary Settings Throughout the programming section of this manual, you may notice certain secondary functions or settings in the equipment Set-Up that are not described in detail in this manual. A table with a quick description of these functions and settings is included to provide you with an idea as to what they control.
  • Page 41: Set Flavor And Set Hot Water Menus

    Eccellenza Café – Operating Manual Set Flavor and Set Hot Water Menus Settings Accessed in this Menu Set Flavor Times Set Hot Water Times Set Press & Hold Hot Water While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press “Enter”...
  • Page 42: Secondary Settings

    Eccellenza Café – Operating Manual Secondary Settings Throughout the programming section of this manual, you may notice certain secondary functions or settings in the equipment Set-Up that are not described in detail in this manual. A table with a quick description of these functions and settings is included to provide you with an idea as to what they control.
  • Page 43: Brewer Settings

    Eccellenza Café – Operating Manual Brewer Settings 1. While in the Set-Up mode, scroll to the S option and press REWER to access this menu. ENTER 2. The screen will display the following: The S menu contains the following options: REWER Top Pause Time –...
  • Page 44 Eccellenza Café – Operating Manual 4. The display will change to show a list of products. The factory default S Menu contains the following options: RODUCT Cof Colombian - coffee Cof House Blend - coffee Cof Fren. Roast - coffee Cof Decaf - coffee Cappu Regular –...
  • Page 45 Eccellenza Café – Operating Manual 7. The screen changes to display the cup size options. Select the applicable option and press to access. ENTER 8. At this point, select the strength required and press enter. 9. The pause timing is now displayed. Increase or decrease the pause timing by using the buttons.
  • Page 46: Double Cup Setting

    Eccellenza Café – Operating Manual Double Cup Setting Any one of the three cup sizes can be programmed to dispense a double-cup (two consecutive cups) using this feature. For example, to brew a 24-oz. beverage, you can set the 12-oz. large cup to brew a double-cup. 1.
  • Page 47: Set Interface Menu

    Eccellenza Café – Operating Manual Set Interface Menu Settings Accessed in this Menu Enable/Disable Buttons Language Setting Move Cup Size Button Position Set Default Cup Size & Strength Set Clock Page 55 While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press “Enter”...
  • Page 48: Interface Settings

    Eccellenza Café – Operating Manual Interface Settings 1. While in the Set-Up mode, scroll to the S option and press NTERFACE to access this menu. ENTER 2. The screen will display the following: This menu contains the following options: Buttons Enable – enable/disable buttons and features Language –...
  • Page 49 Eccellenza Café – Operating Manual 2. The following screen will be displayed. This menu contains the following options (factory default): Coffee French Roast Cappuccino Decaf Coffee Mochaccino Espresso Style Caffe Latte Esp. Style Decaf Café Mocha Regular Beans Steamer Decaf Beans Hot Cocoa Unflavored Hot Milk Choco...
  • Page 50 Eccellenza Café – Operating Manual 4. The screen will display the following: button, scroll until B 5. Using the is highlighted, DOWN UTTON ISABLE press the “E ” button to lock in the setting. NTER 6. The screen will automatically change to the list of beverages, in case another beverage needs to be disabled.
  • Page 51: Moving Cup Size Button Position

    Eccellenza Café – Operating Manual Moving Cup Size Button Position With the factory default settings, the Small Cup is in position 1, Medium Cup is in position 2 and Large Cup is in position 3 (these positions are the order in which the cups appear on the screen when selecting a beverage).
  • Page 52 Eccellenza Café – Operating Manual 5. Select the “B ” option. With the factory default settings, UTTON OSITION the Medium Cup size is set at position 2. 6. Press the button to change it to position 1. Conversely, you can DOWN press the button to change it to position 3.
  • Page 53: Set Default Cup Size & Strength

    Eccellenza Café – Operating Manual Set Default Cup Size & Strength This feature allows you to set a default cup size and coffee strength for the machine. By setting these defaults, if you disable all of the cup sizes and/or strengths, the cup size and/or strength selection screens will be bypassed and will not appear during the user’s beverage selection process.
  • Page 54: Setting The Clock

    Eccellenza Café – Operating Manual 4. Scroll to and select the strength that you want to set as your default. In this example, the Medium Strength setting will be used. 5. Select the Set Default option and press “Enter” to set this strength as the default strength.
  • Page 55: Set Message Menu

    Eccellenza Café – Operating Manual Set Message Menu Settings Accessed in this Menu Enable/Disable Messages Setting Message Timers While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press “Enter” to select and advance one level, or press “Previous” to go back one level. Message Settings 1.
  • Page 56 Eccellenza Café – Operating Manual 2. Scroll down to the “S ” menu and press the “E ” button. ESSAGE NTER 3. The LCD will display the “M ON/OFF” option. Press the “E ” ESSAGE NTER button to access this menu. 4.
  • Page 57: Setting The Message Counters

    Eccellenza Café – Operating Manual Setting the Message Counters The message counters tell the machine when to display a message reminding the user that certain maintenance is required (for example, refilling product dispensers, emptying the waste container, etc.). This menu allows you to charge the frequency (timing) at which these reminder messages are displayed.
  • Page 58 Eccellenza Café – Operating Manual 4. Select the message that needs to be adjusted (in this case, the “W ASTE ” message) and press the “E ” button. ONTAINER NTER 5. Increase or decrease the timing using the “ ” or “ ”...
  • Page 59: Waste Container Message Settings If Using A Waste Chute

    Eccellenza Café – Operating Manual Waste Container Message Settings if Using a Waste Chute The equipment comes factory set for use with the supplied waste container. Should a waste chute system (optional) be used with a different sized waste container, the timing for the waste container message counter must be set accordingly in the “...
  • Page 60: Counters Menu

    Eccellenza Café – Operating Manual Counters Menu Settings Accessed in this Menu Error Counters Beverage Counters Cash Counters Resetting Counters While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press “Enter” to select and advance one level, or press “Previous” to go back one level. March 3, 2014...
  • Page 61: Set Vending Menu

    Eccellenza Café – Operating Manual Set Vending Menu Settings Accessed in this Menu Set Beverage Prices Force Vending Money System Type Bill Denomination Setting NOTE: This menu is only visible when the Eccellenza Café is set to “Coin” mode. It does not appear in “Free” mode. While in Set-Up, use the “Up”...
  • Page 62: Secondary Settings

    Eccellenza Café – Operating Manual Secondary Settings Throughout the programming section of this manual, you may notice certain secondary functions or settings in the equipment Set-Up that are not described in detail in this manual. A table with a quick description of these functions and settings is included to provide you with an idea as to what they control.
  • Page 63: Set Gram Throws Menu

    Eccellenza Café – Operating Manual Set Gram Throws Menu This menu allows you to set and test how many grams of a product (coffee or powder) are dispensed per second. Once the product ‘Grams per Second’ is set, the setting is applied globally for all beverages requiring this product (for all cup sizes and all strengths).
  • Page 64 Eccellenza Café – Operating Manual 2. Select the product for which the gram throw is to be adjusted. In this example, C 1 is used. OFFEE 3. In this example, the ‘Grams per Second’ setting is at 4.90. This setting may not necessarily apply for the current blend used for C OFFEE 4.
  • Page 65 Eccellenza Café – Operating Manual 8. Using the button, increase the gram throw setting for C 1 to 5.80. OFFEE Based on the ‘Grams per Second’ setting that you just entered, all of the beverages using C 1 will automatically be adjusted accordingly. OFFEE 10.
  • Page 66: Set Powersaving Mode

    Eccellenza Café – Operating Manual Set Powersaving Mode This menu allows you to set the machine to deactivate the heating element for a predetermined time every day to reduce energy consumption. To use the Powersaving feature, the machine’s internal clock must first NOTE: be set (see page 54) To set this feature;...
  • Page 67: Water Tank Temperature Setting

    Eccellenza Café – Operating Manual Water Tank Temperature Setting 1. While in the Set-Up mode, scroll to the S option and ATER press to access this menu. ENTER 2. The screen will display the following: The S menu contains the following options: ATER Set Water Temp –...
  • Page 68: Empty Water Tank (To Valve Level)

    Eccellenza Café – Operating Manual 5. Press the button to access the S menu. Once in this ENTER OINT menu, increase or decrease the temperature by using the DOWN buttons. NOTE: Avoid setting the temperature higher than 90°C (194°F) as this may cause the dehydrated milk to coagulate in the whipper system and milk tubes.
  • Page 69 Eccellenza Café – Operating Manual 4. Scroll the “Empty Water Tank” option using the button, and DOWN press enter to access it. 5. The display will now prompt you to press “Start” to empty. 6. Press and hold the “Start” button to begin draining the tank. The hot water valve will open until the water has drained to the valve level.
  • Page 70: Rinse Cycles

    Eccellenza Café – Operating Manual Rinse Cycles Brewer Rinse Cycle WARNING: Make sure the waste container is under the brewer spout to catch the water coming from the brewer (throughout the complete rinse cycle). 1. Add VKI approved brewer cleaner to the brew chamber. 2.
  • Page 71: Quick Brewer Rinse Cycle

    Eccellenza Café – Operating Manual Quick Brewer Rinse Cycle 1. Press the "R " button on the control panel inside the front door. INSE YCLE 2. Select the type of rinse cycle required. For a quick brewer rinse, press the "Quick Cof.
  • Page 72: Powder (Whipper) Rinse Cycle

    Eccellenza Café – Operating Manual Powder (Whipper) Rinse Cycle 1. Press the "R " button on the control panel inside the front door. INSE YCLE 2. Select the type of rinse cycle required. For a whipper rinse, press the "Powder Rinse" button on the front selection panel to begin the cycle. a) The machine will now dispense hot water through the whipper motor and tubing to rinse residual powder product that may have accumulated in the system.
  • Page 73: Maintenance

    Eccellenza Café – Operating Manual Maintenance To keep the Eccellenza Café running efficiently and at peak performance, the following maintenance procedures must be performed at their specified intervals. It is recommended that equipment maintenance be scheduled at a time that would be the least disruptive to your customers.
  • Page 74: Monthly

    Eccellenza Café – Operating Manual Monthly ► Perform a Brewer Rinse Cycle – the full Brewer Rinse cycle requires the use of brewer cleaner to remove oils and stains from the brewer. ► Clean the Brewer Filter Screen – to minimize servicing time, replace the filter screen with one that has already been cleaned, then clean the stained filter screen at the shop and use it the next time a filter screen replacement is required.
  • Page 75: Sanitization - Milk System

    Eccellenza Café – Operating Manual Sanitization – Milk System Should the Eccellenza Café’s milk system require sanitization, all of the following components must be removed and soaked in a sanitizing solution for 30 minutes. Drip tray & grill • Brewer spout •...
  • Page 76: Sanitization - Flavor Pumps And Tubes

    Eccellenza Café – Operating Manual Sanitization – Flavor Pumps and Tubes (if applicable) Should the flavoring system ever require sanitization, the following procedure must be performed. Please note that safety goggles and latex gloves must be worn at all times throughout this procedure. NOTE: When ready for use, the end-use concentration of all quaternary chemicals in the solution is not to exceed 200ppm of active quaternary compound.
  • Page 77 Eccellenza Café – Operating Manual d. After this stage is finished, the display will show “Press Start When Ready”. Prior to pressing Start, remove the bottles, leaving the flavor tubes disconnected. e. Press “Start” and three cleaning cycles will commence - the flavor pumps will cycle for three seconds, and then pause for 15 seconds, purging the water from the tubes.
  • Page 78: Removing The Brewer

    Eccellenza Café – Operating Manual Removing the Brewer 1. Open the front door of the machine, and remove the waste bin. 2. Disconnect the hose from the brewer, and disconnect the powder and hot water hoses from the spout support. 3.
  • Page 79 Eccellenza Café – Operating Manual 5. Press down on the brewer release latch and pull the top of the brewer forward to release it. 6. Remove the brewer. March 3, 2014...
  • Page 80: Installing The Brewer

    Eccellenza Café – Operating Manual Installing the Brewer 1. Make certain that the brewer pin is properly aligned with the brewer motor coupling. If it’s not aligned, use the optional brewer crank tool to adjust the brewer pin. 2. Sit the brewer onto the two lower latches. 3.
  • Page 81 Eccellenza Café – Operating Manual 4. Insert the bottom of the spout support bracket into the slit on the front of the base. 5. While lifting the brewer, tilt the spout bracket upwards and to the back until it clears the brewer spout.
  • Page 82: Draining The Water Tank

    Eccellenza Café – Operating Manual Draining the Water Tank 1. Remove the right side panel. 2. Remove the locking clip at the top of the drain fitting (located underneath the water tank), and push the fitting upwards to open it. 3.
  • Page 83: Error Messages

    Eccellenza Café – Operating Manual Error Messages MESSAGE DISPLAYED CAUSE POSSIBLE REMEDIES • Verify the brewer motor wiring. • The brewer may be jammed. Repair An error has been Brewer Error or replace the brewer. detected with the brewer. • The brewer motor may be jammed.
  • Page 84 Eccellenza Café – Operating Manual MESSAGE DISPLAYED CAUSE POSSIBLE REMEDIES The version of Factory • Load the proper version of Factory Factory Settings Settings is not compatible Settings. Version Error with the machine model. • Normal operating message and does Filling Water Tank Water tank is filling not indicate an error.
  • Page 85 Eccellenza Café – Operating Manual MESSAGE DISPLAYED CAUSE POSSIBLE REMEDIES • Press the " " button to cycle the START brewer to the home position. • Press Start to Find The brewer is not in the If the brewer cannot detect the home Brewer Home home (starting) position.
  • Page 86 Eccellenza Café – Operating Manual MESSAGE DISPLAYED CAUSE POSSIBLE REMEDIES • At this point, the water tank is not full and this message has to be reset. To reset it, switch the power off and on. • If the problem persists, check all components on the water line (water Indicates a problem with filter, tubing, fittings, etc.).
  • Page 87 Eccellenza Café – Operating Manual March 3, 2014...
  • Page 88 Eccellenza Café – Operating Manual March 3, 2014...

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