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VKI Technologies Eccellenza cafe Service Manual

Eccellenza cafe
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Service Manual
Contact:
Customer Service – Service à la clientèle
800.567.2951
Technical Support – Soutiens technique
888.854.0207
VKI Publication # 100257-001
August 5, 2013

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Summary of Contents for VKI Technologies Eccellenza cafe

  • Page 1 Service Manual Contact: Customer Service – Service à la clientèle 800.567.2951 Technical Support – Soutiens technique 888.854.0207 VKI Publication # 100257-001 August 5, 2013...
  • Page 2 Eccellenza Café – Service Manual August 5, 2013...

  • Page 3: Table Of Contents

    Eccellenza Café – Service Manual Table of Contents Safety Information ................5 Equipment Overview ................7 Rinse Cycles ..................8 Brewer Rinse Cycle ................8 Quick Brewer Rinse Cycle ..............9 Powder (Whipper) Rinse Cycle ............10 Sanitize FL Pumps ................10 Maintenance ..................
  • Page 4 Eccellenza Café – Service Manual Table of Contents Replacing Main Power Components ........... 82 Circuit Breakers (5 Amp) ..............83 Fuse Holder (15 Amp) ..............83 Main Power Switch ................83 Service Cord Power Plug ..............83 Installing the Coin Changer System ..........84 Install the changer housing skirt and levelers ........

  • Page 5: Safety Information

    Eccellenza Café – Service Manual Safety Information Your safety is very important to us. It is imperative that you read and understand this safety information before proceeding with the installation, operation or servicing of this coffee maker. This equipment must be used specifically for the purpose for which it is designed.
  • Page 6 Eccellenza Café – Service Manual Safety Information If the service cord is damaged, it must be replaced with a new service  cord that is available from your distributor or the manufacturer of this equipment. This equipment uses low voltage DC powered valves and motors. Do not ...

  • Page 7: Equipment Overview

    Eccellenza Café – Service Manual Equipment Overview Coffee Bean Hoppers Selection Bean Hopper Buttons Lock LCD Display Cup Stand / Screen Drip Tray <START> Button Coffee Bean Hoppers Powder Hoppers Bean Grinder Flavor Bottles Infrared Receiver Whipper Interior Brewer Buttons Waste Bin Drip Tray Overflow Probes...

  • Page 8: Rinse Cycles

    Eccellenza Café – Service Manual Rinse Cycles Brewer Rinse Cycle WARNING: Make sure the waste container is under the brewer spout to catch the water coming from the brewer (throughout the complete rinse cycle). 1. Add VKI approved brewer cleaner to the brew chamber. 2.

  • Page 9: Quick Brewer Rinse Cycle

    Eccellenza Café – Service Manual Quick Brewer Rinse Cycle 1. Press the "R " button on the control panel inside the front door. INSE YCLE 2. Select the type of rinse cycle required. For a quick brewer rinse, press the "Quick Cof.

  • Page 10: Powder (Whipper) Rinse Cycle

    Eccellenza Café – Service Manual Powder (Whipper) Rinse Cycle 1. Press the "R " button on the control panel inside the front door. INSE YCLE 2. Select the type of rinse cycle required. For a whipper rinse, press the "Powder Rinse" button on the front selection panel to begin the cycle. a) The machine will now dispense hot water through the whipper motor and tubing to rinse residual powder product that may have accumulated in the system.

  • Page 11: Maintenance

    Eccellenza Café – Service Manual Maintenance To keep the Eccellenza Café running efficiently and at peak performance, the following maintenance procedures must be performed at their specified intervals. It is recommended that equipment maintenance be scheduled at a time that would be the least disruptive to your customers.

  • Page 12: Monthly

    Eccellenza Café – Service Manual Monthly ► Perform a Brewer Rinse Cycle – the full Brewer Rinse cycle requires the use of brewer cleaner to remove oils and stains from the brewer. ► Clean the Brewer Filter Screen – to minimize servicing time, replace the filter screen with one that has already been cleaned, then clean the stained filter screen at the shop and use it the next time a filter screen replacement is required.

  • Page 13: Sanitization - Milk System

    Eccellenza Café – Service Manual Sanitization – Milk System Should the Eccellenza Café’s milk system require sanitization, all of the following components must be removed and soaked in a sanitizing solution for 30 minutes. Drip tray & grill • Brewer spout •...

  • Page 14: Sanitization - Flavor Pumps And Tubes

    Eccellenza Café – Service Manual Sanitization – Flavor Pumps and Tubes Should the flavoring system ever require sanitization, the following procedure must be performed. Please note that safety goggles and latex gloves should be worn at all times throughout this procedure. NOTE: When ready for use, the end-use concentration of all quaternary chemicals in the solution is not to exceed 200ppm of active quaternary compound.
  • Page 15 Eccellenza Café – Service Manual 13. Once the cycle is completed, exit the rinse cycle mode by pressing on the “Rinse Cycle” button inside the door, and remove the three empty bottles from their supports. 14. Remove the silicone caps from their bath in the sanitizing solution and thoroughly rinse them with potable water.

  • Page 16: Cleaning The Vacuum Duct (Powder System)

    Eccellenza Café – Service Manual Cleaning the Vacuum Duct (Powder System) 1. Remove the powder dispensers by turning both powder product spouts upwards, and lifting the front of the dispensers to pull them out. 2. Lift the front of the upper vacuum duct plate in the center of the dispenser base, and pull it towards you to remove it.
  • Page 17 Eccellenza Café – Service Manual 3. Lift the front of the lower vacuum duct plate and pull it towards you to remove it. 4. Rinse and thoroughly dry both the upper and lower vacuum duct plates. To re-install the vacuum duct plates and powder dispensers, follow these same instructions in the reverse order.

  • Page 18: Removing And Installing The Spout Support Bracket

    Eccellenza Café – Service Manual Removing and Installing the Spout Support Bracket 1. Remove the flavor tubes (convoluted tubing) from the clip on the brewer. 2. While lifting the brewer slightly, press down on the top of the spout support plate and pull it towards the front until it clears the brewer spout and can be removed.
  • Page 19 Eccellenza Café – Service Manual 4. While lifting the brewer, tilt the spout bracket upwards and to the back until it clears the brewer spout. If done properly, the brewer spout will enter the hole on the spout support plate and secure it in place. 5.

  • Page 20: Removing The Side Panels

    Eccellenza Café – Service Manual Removing the Side Panels 1. Remove the four screws securing the machine’s top cover in place. There are two screws on each side of the cover. 2. Lift the top cover up and over the coffee dispensers to remove it. August 5, 2013...
  • Page 21 Eccellenza Café – Service Manual 3. Three screws secure each panel at the front of the machine. When removing either panel, remove the screw at the center and loosen the upper and lower screws. 4. Pull the front of the panel outwards, and then towards the back to unlock it at the rear of the machine.

  • Page 22: Draining The Water Tank

    Eccellenza Café – Service Manual Draining the Water Tank 1. Remove the top cover and then the right side panel. 2. Remove the locking clip at the top of the drain fitting (located underneath the water tank), and push the fitting upwards to open it. 3.

  • Page 23: Replacing The Brewer

    Eccellenza Café – Service Manual Replacing the Brewer Removing the Brewer 1. Open the front door of the machine, and remove the waste bin. 2. Disconnect the hose from the brewer and the powder and water hose from the spout support.
  • Page 24 Eccellenza Café – Service Manual 5. Press down on the brewer release latch and pull the top of the brewer forward to release it. 6. Remove the brewer. August 5, 2013...

  • Page 25: Installing The Brewer

    Eccellenza Café – Service Manual Installing the Brewer 1. Make certain that the brewer pin is properly aligned with the brewer motor coupling. If it’s not aligned, use the optional brewer crank tool to adjust the brewer pin. 2. Sit the brewer onto the two lower latches. 3.
  • Page 26 Eccellenza Café – Service Manual 4. Insert the bottom of the spout support place into the slit on the front of the base. 5. While lifting the brewer, tilt the spout bracket upwards and to the back until it clears the brewer spout.

  • Page 27: Replacing The Brewer Motor

    Eccellenza Café – Service Manual Replacing the Brewer Motor 1. Remove the brewer from the machine. 2. Loosen the two lower screws, and remove the two upper screws securing the brewer bracket assembly to the machine. 3. Pull the top of the brewer bracket assembly towards you, and lift the assembly to clear the two lower screws.
  • Page 28 Eccellenza Café – Service Manual 5. Remove the four screws securing the brewer motor assembly to the brewer bracket, and set the brewer bracket aside. 6. Remove the four screws securing the brewer motor to its mounting plate. 7. Remove the brewer switch plate assembly from the brewer motor by removing the three mounting screws.
  • Page 29 Eccellenza Café – Service Manual 8. Install the brewer switch plate onto the replacement motor (three screws), making certain to re-install the ground tab and lock washers. 9. Install the mounting plate onto the new motor (four screws). 10. Install the brewer motor assembly onto the brewer bracket (four screws). 11.

  • Page 30: Replacing The Coffee Bean Dispenser

    Eccellenza Café – Service Manual Replacing the Coffee Bean Dispenser The following instructions will guide you through the process of removing any of the coffee bean dispenser motors in the Eccellenza Café. 1. Unlock the coffee bean hopper cover. 2. Lift the cover straight up to remove it, and set it aside. 2 - Lift Up 1 - Unlock 3.
  • Page 31 Eccellenza Café – Service Manual 5. Lift the top cover up and over the coffee dispensers to remove it. 6. Remove the dispenser chute and cover plate. a. Remove the two screws securing the chute and cover plate to the top of the machine.
  • Page 32 Eccellenza Café – Service Manual 7. Remove the three coffee bean dispensers. a. Remove dispenser #1 (left) by lifting the front of the dispenser and pulling it towards you. b. Remove dispenser #3 (right) by lifting the front of the dispenser and pulling it towards you.

  • Page 33: Replacing The Coffee Bean Dispenser Motor

    Eccellenza Café – Service Manual Replacing the Coffee Bean Dispenser Motor The following instructions will guide you through the process of removing any of the coffee bean dispenser motors in the Eccellenza Café. 1. Remove the bean dispensers (see page 30).
  • Page 34 Eccellenza Café – Service Manual c. Disconnect inline the power wire connection to the dispenser motor. d. The motor can now be completely removed. To install the replacement coffee bean dispenser motor, follow these same instructions in the reverse order. August 5, 2013...

  • Page 35: Replacing The Powder Dispensers

    Eccellenza Café – Service Manual Replacing the Powder Dispensers 1. Turn both powder product hopper spouts upwards. 2. Lift the front of the powder dispenser and pull to remove it. 3. Insert the new dispenser (already filled) onto the dispenser base making certain the coupling on the dispenser engages with the coupling on the dispenser motor.
  • Page 36 Eccellenza Café – Service Manual 4. Lower the front of the dispenser and lock it in place – a pin at the bottom of the dispenser must enter a hole in the dispenser base, locking it in place. 5. Turn the spouts downwards (to their original position) and brew several cups from the dispenser that was replaced to prime the dispenser, and to test its operation.

  • Page 37: Replacing The Powder Dispenser Motors

    Eccellenza Café – Service Manual Replacing the Powder Dispenser Motors 1. Open the front door and remove the milk and chocolate powder dispensers. The milk dispenser is on the left and the chocolate on the right. 2. Remove the top cover, and then the left side panel of the machine. 3.

  • Page 38: Replacing The Power Supply

    Eccellenza Café – Service Manual Replacing the Power Supply 1. Switch the machine power off and disconnect the service cord. 2. Remove the top cover. 3. Remove the left side panel. 4. Remove the milk and chocolate powder dispensers. 5. Remove the wall behind the powder dispenser area. a.
  • Page 39 Eccellenza Café – Service Manual 7. Remove the wiring at the top of the power supply by loosening the screws on the terminal block enough to pull the wiring terminals off of the screws. Depending on the model of Eccellenza Café, there may be either two or four wires to remove.
  • Page 40 Eccellenza Café – Service Manual 12. Reconnect the inline wiring connector at the bottom of the power supply. 13. With the four screws loosened on the terminal block at the top of the power supply, insert the wiring terminal under the screws and tighten the screws to secure the terminals in place.

  • Page 41: Replacing The Control/Options Boards

    Eccellenza Café – Service Manual Replacing the Control/Options Boards 1. Switch the machine power off and disconnect the service cord. 2. Remove the top cover. 3. Remove the left side panel. 4. Remove the milk and chocolate powder dispensers. 5. Remove the wall behind the powder dispenser area. a.
  • Page 42 Eccellenza Café – Service Manual 7. Lift the control board / options board assembly upward until it clears the board support bracket, and remove the board assembly. 8. Align the tabs on the new control board / options board assembly with the tabs on the board support bracket, and push down on the board assembly to lock it in place.
  • Page 43 Eccellenza Café – Service Manual 9. Reconnect all of the wiring harness connectors to the control board / options board assembly, including the ground wires to the tab on the control board heat sink. NOTE: The wiring connectors are matched with their respective connectors on the board assembly, reducing the likelihood of making connection errors.

  • Page 44: Replacing The Lcd Display, Expansion Board, Selection Buttons

    Eccellenza Café – Service Manual Replacing the LCD Display, Expansion Board, Selection Buttons The following procedure will guide you through the process of replacing the LCD screen and the selection buttons (located on either side of the LCD screen). 1. Open the front door of the machine. 2.
  • Page 45 Eccellenza Café – Service Manual 3. Remove the flavor pump cover. a. Remove the flavor bottles from their supports on the pump cover. b. Loosen the two screws at the top of the cover. c. Loosen the one screw at the bottom of the cover. d.
  • Page 46 Eccellenza Café – Service Manual 4. Remove the expansion board. a. Disconnect all of the wiring connectors from the expansion board. b. Disconnect the three translucent flat cables going to the selection button panels and the “ ” button. START c.
  • Page 47 Eccellenza Café – Service Manual 5. Remove the center flavor pump. a. Loosen the two screws that secure the pump to the door. b. Lift the pump until it clears the two screws, and remove it. This will give you access to the LCD screen.
  • Page 48 Eccellenza Café – Service Manual 7. Remove the rubber selection button panel from the side of the LCD screen. The panel is secured to the LCD screen support by an adhesive backing. a. Lift a corner of the rubber selection panel until the adhesive peels from the screen support.
  • Page 49 Eccellenza Café – Service Manual d. Pass the selection button panel’s flat cable through the slot on the LCD screen support so that the connector is on the inside of the support. 9. Reinstall the LCD screen onto the front door. a.
  • Page 50 Eccellenza Café – Service Manual d. Reconnect the three flat cables going to the “Start” button and selection button panels. 10. Reinstall the expansion board onto the door. a. Depending on the version of machine you have, the expansion board is either secured with screws or small clips.
  • Page 51 Eccellenza Café – Service Manual 11. Reinstall the center flavor pump. a. Align the keyhole slots on the pump support bracket with the two screws on the inside of the front door. b. Slide the pump over the screws and then slide it down before tightening the two screws to secure it to the door.
  • Page 52 Eccellenza Café – Service Manual c. Carefully align the pump cover’s keyhole slots over its three mounting screws in the door (two at the top and one at the bottom). i. Make certain all of the wiring and the flavor tubing are inside the pump cover and are not getting pinched between the cover and the door.

  • Page 53: Replacing The Water Tank

    Eccellenza Café – Service Manual Replacing the Water Tank 1. Switch off the power to the machine and drain the water tank. 2. Remove the bean dispenser cover. 3. Remove the bean chute cover (two screws). 4. Remove the #3 coffee bean dispenser (right side). 5.
  • Page 54 Eccellenza Café – Service Manual 7. Remove the outlet valve support plate (two screws). 8. Remove the outlet valves. 9. Remove the plastic clamp and disconnect the drain hose from the fitting at the bottom of the water tank. August 5, 2013...
  • Page 55 Eccellenza Café – Service Manual 10. Remove the Oetiker clamp and disconnect the inlet hose from the inlet fitting at the bottom of the water tank. 11. Disconnect the wiring from the components at the top of the water tank (on the tank lid).

  • Page 56: Replacing The Outlet Valves

    Eccellenza Café – Service Manual Replacing the Outlet Valves 1. Switch the machine power off and unplug the service cord. 2. Drain the water tank. 3. Remove the water tank valve cover. a) Loosen the two screws securing the top of the valve cover. b) Pull the top of the cover towards you and lift it to free it at the bottom.
  • Page 57 Eccellenza Café – Service Manual 5. Disconnect the wiring from the valve(s) to be replaced. 6. Pull the valve(s) from the silicone seal support in which it is mounted. Use caution as there may still be a bit water remaining behind the valve when you remove it –...

  • Page 58: Disassembling The Dual Valve Manifold

    Eccellenza Café – Service Manual Disassembling the Dual Valve Manifold 1. Remove the two black clips (top and bottom center clips) securing the two valves together, and gently pull the two valves apart. 2. Remove the two clips securing the valve end cap to the valve body and gently remove the end cap.

  • Page 59: Disassembling An Outlet Valve

    Eccellenza Café – Service Manual Disassembling an Outlet Valve Overview of Outlet Valve Components Breather Tube O-Ring Diaphragm Plunger Housing Hex Nut & Washer Coil Plunger Valve Body - Outlet Spacer Valve Body - Main Plunger Spring 1. Remove the breather tube from the valve. 2.
  • Page 60 Eccellenza Café – Service Manual 4. On the main valve body, twist the ground tab clockwise to free the plunger housing, and pull it away from the main valve body. This exposes the plunger and assembly. Be careful not to lose the small spring inserted into the end of the plunger. 5.

  • Page 61: Replacing The Inlet Valve

    Eccellenza Café – Service Manual Replacing the Inlet Valve NOTE: The inlet valve consists of an assembly of hoses, fittings and a backflow prevention valve secured together by Oetiker (circle) clamps. To replace any component on this assembly, existing clamps will need to be removed and discarded. New clamps must be installed when re-assembling the inlet valve components.
  • Page 62 Eccellenza Café – Service Manual 4. Disconnect the two power wires from the inlet valve. 5. At the rear of the machine, remove the two screws securing the inlet valve to the rear wall of the machine. 6. Remove the Oetiker clamp securing the tubing assembly to the inlet valve. The valve can now be completely removed.

  • Page 63: Replacing The Bean Grinder

    Eccellenza Café – Service Manual Replacing the Bean Grinder CAUTION: The bean grinder may be hot if handled immediately after being used. If this is the case, switch the machine power OFF and keep the door open for several minutes to allow the grinder to cool. CAUTION: The bean grinder assembly is very heavy - use extra caution when removing or installing the grinder.
  • Page 64 Eccellenza Café – Service Manual 8. Disconnect the wiring from the capacitor and the relay, and disconnect the inline connector to the grinder unit. 9. Remove the four screws securing the grinder support bracket. Firmly hold on to the grinder assembly while doing this as it is very heavy and may fall if it’s not properly secured.
  • Page 65 Eccellenza Café – Service Manual 10. Carefully pull the grinder assembly out towards you. 11. Remove the grinder assembly and place it on a counter or work bench. 12. Remove the large hex nut from the top of both of the front grinder supports (one support on each side).
  • Page 66 Eccellenza Café – Service Manual 17. Align the grinder assembly into position in the machine, and secure it in place with four screws. 18. Reconnect the wiring to the capacitor and the relay, and reconnect the inline connector to the grinder unit. NOTE: The two capacitor wire connections are interchangeable, as are the two smaller relay wire connections and the two larger relay wire connections.

  • Page 67: Adjusting The Bean Grinder

    Eccellenza Café – Service Manual 19. Re-install the powder wall and the powder dispensers. 20. Re-install the machine’s left side panel and its top panel. 21. Re-install the brewer. 22. Re-route the hot water hose under the front of the grinder and to the door spout. 23.

  • Page 68: Replacing The Bean Grinder Capacitor

    Eccellenza Café – Service Manual Replacing the Bean Grinder Capacitor 1. With the power to the machine switched off, remove the machine top cover and then the left side panel. 2. Remove the brewer assembly. 3. Remove the milk and hot chocolate powder dispensers. 4.

  • Page 69: Replacing A Flavor Pump

    Eccellenza Café – Service Manual Replacing a Flavor Pump The following procedure guides you through the process of replacing a flavor pump. 1. Open the front door of the machine. 2. Remove the expansion board cover (see page 44). 3. Remove the flavor pump cover (see page 45).
  • Page 70 Eccellenza Café – Service Manual 6. Remove the pump inlet tube from the flavoring bottle and disconnect the pump outlet tube by pulling it off from its spout on the spout support plate. NOTE: When removing the flavoring tubes, have a paper towel ready as flavoring will drip out of the ends of the tubing.
  • Page 71 Eccellenza Café – Service Manual 9. Install the new pump onto the two screws, making certain it is in the same direction as the pump that was removed. Note that the replacement flavor pump comes pre-assembled with the tubing already installed; however, there is no colored tape on the tubing to help identify which flavor pump it is, so you may want to add colored tape.
  • Page 72 Eccellenza Café – Service Manual 12. Use tape or wire ties to neatly bundle all three flavor tubes together. If using wire ties, do not over tighten as this may crush the tubes. 13. Cover the bundle flavor tubes with the convoluted tubing removed earlier. 14.
  • Page 73 Eccellenza Café – Service Manual e. Slide the pump cover slightly to the right and tighten the three screws to secure it in place. 15. Reinstall the expansion board cover. a. Insert the two tabs on the left side of the board cover into the two vertical slots in the front door.

  • Page 74: Replacing The Whipper Motor

    Eccellenza Café – Service Manual Replacing the Whipper Motor NOTE: When re-assembling the whipper components, always add some Lubrifilm lubricant to the base of the shaft in the area where the whipper base gasket is located. 1. With the power to the machine switched off, remove the machine’s top cover and then the left side panel.
  • Page 75 Eccellenza Café – Service Manual 4. Remove the steam trap (vacuum cap) from the whipper chamber, and disconnect the outlet hose. 5. Turn the small handle on the locking ring (on the whipper base) to the right until it stops. This unlocks the whipper chamber from the whipper base, allowing it to be pulled off.
  • Page 76 Eccellenza Café – Service Manual 7. While pressing down on the locking clip at the front of the base, press down on the clip at the rear of the base, and push it out through the front of the wall. 8.
  • Page 77 Eccellenza Café – Service Manual 11. Connect the inline wiring connector that supplies power to the whipper motor. 12. Turn the handle on the locking ring completely to the right and secure the base to the wall with a screw. 13.

  • Page 78: Replacing The Whipper Vacuum Fan

    Eccellenza Café – Service Manual Replacing the Whipper Vacuum Fan 1. With the power to the machine switched off, remove the machine’s top cover and then the left side panel. 2. Remove the screw that secures the fan to the rear of the machine. It is located at the back (outside) of the machine.

  • Page 79: Replacing The Exhaust Fan

    Eccellenza Café – Service Manual Replacing the Exhaust Fan 1. With the power to the machine switched off, remove the machine’s top cover and then the left side panel. 2. At the rear of the machine, remove the fan cover (and screen) from the exhaust fan. The cover is clipped onto the outside of the exhaust fan and can be easily pried off by hand.
  • Page 80 Eccellenza Café – Service Manual 4. Disconnect the inline connector in the wiring to the fan. 5. Connect the inline connector to the wiring of the new fan. 6. Secure the fan to the rear wall of the machine using four screws and hex nuts. Make sure to install the lock washers between the hex nuts and the fan body.

  • Page 81: Replacing Relays

    Eccellenza Café – Service Manual Replacing Relays There are several power switching relays found throughout the Eccellenza Café. Should one of these relays ever need to be replaced, it can be removed by rocking the relay side-to- side until the plastic snaps are loosened. In some cases, a flat screwdriver may be required to then pry off the relay.

  • Page 82: Replacing Main Power Components

    Eccellenza Café – Service Manual Replacing Main Power Components The service cord must be disconnected from the wall outlet when servicing these components. They remain live even when the main power is switched off at the rear of the machine. The main power components are all secured to a plate at the rear of the machine.

  • Page 83: Circuit Breakers (5 Amp)

    Eccellenza Café – Service Manual Circuit Breakers (5 Amp) a. Disconnect the wiring from the circuit breaker. b. Loosen the plastic hex nut that secures the breaker to the main power plate. c. Remove the breaker and replace it with the new one. d.

  • Page 84: Installing The Coin Changer System

    Eccellenza Café – Service Manual Installing the Coin Changer System The Eccellenza Café uses the “MDB–Level 3” protocol to communicate with a compatible coin changer. Although several coin changers are available with this protocol from different manufacturers, VKI has thoroughly tested and validated ONLY the following coin changer units for proper operation with the Eccellenza Café: Coinco Guardian 6000...

  • Page 85: Install The Changer Housing

    Eccellenza Café – Service Manual Install the changer housing 1. With the machine power switched off, unlock and remove the bean dispenser cover. 2. Remove the machine top cover. 3. Remove the side panel. The original right side panel is no longer required as the coin changer housing replaces it.
  • Page 86 Eccellenza Café – Service Manual 5. Connect the white connector at the end of the wiring harness to the connector on the harness coming from the coin changer housing. 6. Re-install the right side panel (which is now the complete coin changer housing) and re-install the top cover.

  • Page 87: Install The Coin Changer Assembly

    Eccellenza Café – Service Manual Install the coin changer assembly 1. Unlock the coin changer housing and pull the door open. 2. Loosen the three mounting screws on the inner wall of the housing. 3. Slide the coin changer over the three screws (there are three keyhole slots at the rear of the changer) and push down on it, making sure all three screws are inserted into the slot.

  • Page 88: Test The Machine And The Coin Changer System

    Eccellenza Café – Service Manual 5. Connect the coin changer wiring to the small board-mounted connector in the changer housing. 6. Close and lock the door of the coin changer housing. NOTE: The coin changers used in the Eccellenza Café (Coinco Guardian 6000 ®...

  • Page 89: Installing The Bill Acceptor System

    Eccellenza Café – Service Manual Installing the Bill Acceptor System The Eccellenza Café uses the “MDB–Level 3” protocol to communicate with a compatible coin changer and bill acceptor. Although several coin changers and bill acceptors are available with this protocol from different manufacturers, VKI has thoroughly tested and validated ONLY the following coin changer units and bill acceptors for proper operation with the Eccellenza Café: Coin Changers...

  • Page 90: Install The Bill Acceptor & Changer Housing

    Eccellenza Café – Service Manual Install the bill acceptor & changer housing. 1. With the machine power switched off, unlock and remove the bean dispenser cover. 2. Remove the machine top cover. 3. Remove the side panel. The original right side panel is no longer required as the bill acceptor &...
  • Page 91 Eccellenza Café – Service Manual 5. Connect the white connector at the end of the wiring harness to the connector on the harness coming from the bill acceptor & changer housing. 6. Re-install the right side panel (which is now the complete coin changer housing) and re-install the top cover.

  • Page 92: Install The Coin Changer Assembly

    Eccellenza Café – Service Manual Install the coin changer assembly 1. Unlock the bill acceptor housing and pull the door open. 2. Loosen the three mounting screws on the inner wall of the housing. 3. Slide the coin changer over the three screws (there are three keyhole slots at the rear of the changer) and push down on it, making sure all three screws are inserted into the slot.

  • Page 93: Install The Bill Acceptor Assembly

    Eccellenza Café – Service Manual Install the bill acceptor assembly 1. Install the two lower hex nuts, but only about half way onto the threaded posts. 2. Slide the bottom of the bill acceptor onto the two threaded posts and tilt the top of the bill acceptor forward.
  • Page 94 Eccellenza Café – Service Manual 3. Align the top of the bill acceptor onto the two upper threaded posts and secure it in place with two hex nuts. Once done, tighten the two lower hex nuts installed earlier. August 5, 2013...

  • Page 95: Connect The Wiring

    Eccellenza Café – Service Manual Connect the wiring 1. Connect the bill acceptor wiring to the small board-mounted connector in the changer housing. 2. Connect the coin changer wiring to the second connector on the bill acceptor wiring harness. August 5, 2013...

  • Page 96: Test The Machine And The Bill Acceptor/Coin Changer System

    Eccellenza Café – Service Manual 3. Close and lock the door of the bill acceptor housing. NOTE: The coin changers used in the Eccellenza Café (Coinco Guardian 6000 ® ™ Coinco Quantum 700 Series) are available in several configurations and ®...

  • Page 97: Installing The Printer System

    Eccellenza Café – Service Manual Installing the Printer System Installing the Printer and Housing   With the machine power switched OFF, Connect the printer to the interface cable located remove the dispenser cover, top cover and beneath the water tank. the right side panel.

  • Page 98: Printer Buttons

    Eccellenza Café – Service Manual   Enable the Printer: Set the Clock: ⇒ Enter the “Set-Up” Mode ⇒ Switch the machine power on and ⇒ Select the “Set Interface” menu make sure it is in Vending (Coin) ⇒ Select “Set Clock” mode.

  • Page 99: Installing The Printer Paper Roll

    Eccellenza Café – Service Manual Installing the Printer Paper Roll Thermal printer paper is required – available at office supply retailers (not available from VKI)  For correct paper loading (automatic or manual), cut the paper at the beginning of the roll according to the following recommendations.

  • Page 100: Automatic Paper Loading

    Eccellenza Café – Service Manual Automatic Paper Loading   Paper roll not shown to clarify illustration With the machine power on and the printer power To properly align the paper with the printer guides, >> press the “Paper Feed” ( ) button to feed a few online (II), insert the paper into the printer and centimeters of paper through the printer - this is done...

  • Page 101: Printer Status Led

    Eccellenza Café – Service Manual   Lower the head-up lever to lower the print head To properly align the paper with the printer guides, >> press the “Paper Feed” ( ) button to feed a few onto the paper. Press the ON/OFF line (II) button centimeters of paper through the printer - this is done to switch on the printer.

  • Page 102: Replacing The Printer Module

    Eccellenza Café – Service Manual Replacing the Printer Module 1. Open the printer housing door and remove the printer paper roll from the printer unit. 2. Remove the printer housing back panel to expose the wiring harness. To create slack in the wiring, the harness must be unsecured from the housing wall by lifting it up and out of the notch in the metal.
  • Page 103 Eccellenza Café – Service Manual 3. Remove the printer lock plate by removing the plastic wing nut that secures it and sliding the plate towards the top of the printer door. 4. Lift the printer off the door and rotate it slightly. Disconnect the two wiring connections at the rear of the printer.
  • Page 104 Eccellenza Café – Service Manual 5. Connect the two wiring connections to the rear of the new printer, and properly position the printer onto the door. 6. Place the printer lock plate onto the printer door and slide it down over the edges of the printer, making sure it locks into the metal at the bottom of the door to secure the printer in position.

  • Page 105: Error Messages

    Eccellenza Café – Service Manual Error Messages MESSAGE DISPLAYED CAUSE POSSIBLE REMEDIES • Verify the brewer motor wiring. • The brewer may be jammed. Repair or An error has been detected Brewer Error replace the brewer. with the brewer. • The brewer motor may be jammed. Repair or replace the brewer motor.
  • Page 106 Eccellenza Café – Service Manual MESSAGE DISPLAYED CAUSE POSSIBLE REMEDIES • The Factory settings file you are The version of Factory attempting to load is not the correct version Factory Settings Version Settings is not compatible for the firmware in the machine. Load the Error with the machine model.
  • Page 107 Eccellenza Café – Service Manual MESSAGE DISPLAYED CAUSE POSSIBLE REMEDIES The printer wiring is not • Connect the wiring to the printer module. Printer Error connected. • Press the ON/OFF line button (power) The printer is connected but Printer Offline on the printer.

  • Page 108: Updating Firmware And Support Files

    Eccellenza Café – Service Manual Updating Firmware and Support Files Detailed instructions for updating the Eccellenza Café firmware and support files (Factory Settings, Text and Image) can be found in VKI Publication #201455-001. August 5, 2013...

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