Installing the Coin Changer ... 24 Installing the Pricing ... 25 !Note: hardware and software differences between the Vista NT models and the Suprema 2001 model, please consult page 3 of this manual. July 6, 2001 ...30 ... 30 ... 31 ...
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SUPREMA 2001 - OPERATION & SERVICE MANUAL DIFFERENCES BETWEEN THE VISTA 3 AND THE SUPREMA Although the Vista NT models and the Suprema 2001 are fairly similar models, there are some major differences that should be noted. These differences are outlined below.
SUPREMA 2001 - OPERATION & SERVICE MANUAL OVERVIEW OF SUPREMA COMPONENTS SELECTION PANELS & INTERIOR DOOR PANELS Hidden buttons for scrolling from menu to menu. Suprema Selection Panel Page 4 of 60 Suprema Interior Door Panel OPEN BREWER / to simplify identification for the caretaker. It opens the brewer to perform maintenance.
SUPREMA 2001 - OPERATION & SERVICE MANUAL UNPACKING & SETTING UP THE EQUIPMENT UNPACKING THE EQUIPMENT Check the shipping carton for shipping damage, prior to signing for the delivery. If any damage is evident, indicate the damage on the delivery slip before signing. Make !Note: certain that the driver signs in recognition of the damage.
SUPREMA 2001 - OPERATION & SERVICE MANUAL REMOVING SHIPPING MATERIALS 2. Lift and place the coffee maker onto your workbench. WARNING: Never lift the machine by placing your hand underneath the front door. It is not designed to support the weight of the machine, and serious personal injury and/or damage to the unit may occur.
SUPREMA 2001 - OPERATION & SERVICE MANUAL APPLYING THE FASCIA 7. Apply the fascia to the Suprema front door. a) Peel the backing paper from the rear of the fascia (Figure 3). b) Align the fascia inside the plastic trim around the selection panel, making c) Once aligned, press the fascia firmly in place (Figure 4).
SUPREMA 2001 - OPERATION & SERVICE MANUAL INSTALLING THE CARAFE TRAY, CUP STAND AND GRAPHICS BEZEL 10. Install the carafe tray, cup stand and graphics bezel. a) Install the carafe tray as illustrated below. Once done, install the cup stand...
WATER FILTER We recommend the use of a high quality water filter (such as Everpure Filters). Filters will eliminate most odors present in water, and will reduce the amount of particles entering the water tank.
SUPREMA 2001 - OPERATION & SERVICE MANUAL CONNECTING TO A WATER SUPPLY WARNING: Be certain of the type of water supply line you tap into. DO NOT connect the coffee maker to a fire sprinkler water supply as this is a very high pressure line.
SUPREMA 2001 - OPERATION & SERVICE MANUAL RUNNING COPPER TUBING If the position of the coffee maker is near the water source, by far the simplest route for the tubing is along the baseboard or straight down the wall. In both cases, the tubing should be secured to the wall with self-adhesive or nail-on tubing clips.
SUPREMA 2001 - OPERATION & SERVICE MANUAL FINISHING TOUCHES 1. Position the carafe tray/grill and the cup tray/grill on the coffee maker. 2. Follow this checklist before leaving the account. " " " " " " " If the coffee maker is equipped with the hot chocolate option, remember to leave an extra hot chocolate container with the caretaker, who will regularly have to replace and clean these containers.
SUPREMA 2001 - OPERATION & SERVICE MANUAL PROGRAMMING THE EQUIPMENT The first section of the " reset while in this mode. The following table lists all the counters in the order in which they appear at the beginning of the "...
SUPREMA 2001 - OPERATION & SERVICE MANUAL COIN DISPENSE The " COIN DISPENSE " " mode. If the coffee maker is in " COIN disabled and the message will not appear on the display. 1. To dispense coins, scroll in the "...
SUPREMA 2001 - OPERATION & SERVICE MANUAL TOTAL COUNTER RESET This software contains a special access code that enables the service person to reset all the counters to zero, including the " performed before a unit is re-installed in the field.
SUPREMA 2001 - OPERATION & SERVICE MANUAL SET-UP MODE & ACCESS CODE After scrolling past all of the counters, an access code is required to get into the " " section of the software. This section allows changes to be made to the computer programming.
SUPREMA 2001 - OPERATION & SERVICE MANUAL Reminder: The “ ” (+) and “ INCREASE button, and the “ MENU SCROLL UP left of the “ ” button. See page 4 for illustration. START PRODUCT ON/OFF This feature allows you to run a complete coffee or hot chocolate cycle (including the two pauses) without any product being dispensed (no coffee or chocolate).
SUPREMA 2001 - OPERATION & SERVICE MANUAL SETTING WATER 1. To adjust water settings, press the " Note: buttons and scroll until the following message appears, The minimum allowable setting for water is 0.5 seconds, and the maximum is 8.0 seconds for coffee water and 20.0...
SUPREMA 2001 - OPERATION & SERVICE MANUAL ENABLING SWITCHES 1. To enable the switches and functions that are required, press the " button on the hidden menu scroll buttons and scroll until the following message appears, Note: Selections with illuminated LED’s...
SUPREMA 2001 - OPERATION & SERVICE MANUAL SETTING THE DEFAULT 1. To program the default settings, press the " menu scroll buttons and scroll until the following message appears, SETTING TOP PAUSE The “ TOP PAUSE regular pause. When the piston reaches top dead center in the cylinder, the brewer will pause for the amount of time set in this menu, to allow the coffee and water to steep (mix together).
SUPREMA 2001 - OPERATION & SERVICE MANUAL SETTING BOTTOM PAUSE The bottom pause stops the piston before the pour spout area, creating a vacuum and allowing time for the liquid coffee to be pulled through the coffee grounds and the filter.
SUPREMA 2001 - OPERATION & SERVICE MANUAL SETTING THE FREQUENCY OF MESSAGES 1. To program the frequency of messages, press the " hidden menu scroll buttons and scroll until the following message appears, SERVICE COUNTER This is a counter that, when reset, starts at 6000 and decrements by one every time a product is dispensed.
SUPREMA 2001 - OPERATION & SERVICE MANUAL SETTING BOTTOM PAUSE DELAY This feature allows a delay in the position of the bottom pause to obtain maximum vacuum and capacity in the brewer. For example, if this setting is at 0.5 seconds, the bottom pause will occur 0.5 seconds after the switch reads the pause position on the...
SUPREMA 2001 - OPERATION & SERVICE MANUAL FREE VEND KEY SWITCH SET-UP The free vend key switch allows the operator to perform one of two functions. MOMENTARY - this allows you to brew one free cup of coffee or chocolate when the unit is in coin mode by turning the switch.
SUPREMA 2001 - OPERATION & SERVICE MANUAL SETTING NUMBER OF CHOCOLATE PUMP CYCLES This feature will allow you to program the number of chocolate pump cycles for any cup size. The unit is preset to the following from the factory: 1.
SUPREMA 2001 - OPERATION & SERVICE MANUAL SETTING THE TEMPERATURE 1. To set the temperature of the water in the tank, scroll the menu that reads, Note: This feature only functions on equipment using an electronic temperature probe. Tip: To toggle between...
SUPREMA 2001 - OPERATION & SERVICE MANUAL SETTING LANGUAGE The messages that appear on the LCD can be displayed in either English or French. Please note that the coffee maker will be shipped from the factory with the messages set to English.
SUPREMA 2001 - OPERATION & SERVICE MANUAL SETTING THE POST-MIX The post-mix feature allows the unit to brew a larger cup size than the capacity of the brewer permits. If a 12-oz cup is required, for example, the brewer can easily dispense 9 oz, but this will not be enough to fill this larger cup.
SUPREMA 2001 - OPERATION & SERVICE MANUAL LOCKING THE COUNTERS This feature will allow you to lock the counters, preventing the caretaker from resetting them. With this lock enabled, it will not be possible to reset any of the counters when in the "...
SUPREMA 2001 - OPERATION & SERVICE MANUAL OPERATION INFORMATION RESETTING HOPPER AND CHOCOLATE REFILL MESSAGES 1. To reset the " If the counters have been properly reset when the hoppers and chocolate container were filled, it will be possible to get a fairly accurate reading on their level status. To check their levels, simply press the “...
SUPREMA 2001 - OPERATION & SERVICE MANUAL PRIMING THE CHOCOLATE PUMP When a hot chocolate equipped Suprema coffee maker is being initially set-up, or when the chocolate container in the unit gets replaced, air pockets will get trapped inside the pump.
SUPREMA 2001 - OPERATION & SERVICE MANUAL GENERAL INFORMATION There are several features with this version of software that you should be aware of, and these features are outlined below. Note: Updates to this information will be issued as soon as...
SUPREMA 2001 - OPERATION & SERVICE MANUAL RINSE CYCLES This version of software is equipped with a rinse cycle for both the brewer and the chocolate components. This automated feature allows for simple periodic cleaning of these components. To access the rinse cycles, press the "...
SUPREMA 2001 - OPERATION & SERVICE MANUAL BREWER RINSE CYCLE 1. Add VKI approved brewer cleaner to the brew chamber and activate the brewer rinse cycle by pressing the " panel inside the front door. WARNING: Make sure the waste container is under the brewer spout to catch the water coming from the brewer (throughout the complete rinse cycle).
SUPREMA 2001 - OPERATION & SERVICE MANUAL DOWNLOADING SOFTWARE AND TRANFERRING SETTINGS DOWNLOADING SOFTWARE UPDATES USING THE VKI DATA LINK For downloading software updates into the Suprema unit, it is necessary to purchase a VKI Data Link downloader. This device allows you to download software updates, as well as transfer settings quickly and easily from one coffee maker to another.
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SUPREMA 2001 - OPERATION & SERVICE MANUAL DOWNLOADING SOFTWARE UPDATES USING THE VKI DATA LINK (continued) 4. Select the function required on the Data Link. 5. Press the “ procedure. 6. The program will now download automatically. The downloading procedure will take approximately three minutes.
SUPREMA 2001 - OPERATION & SERVICE MANUAL TRANSFERRING SETTINGS FROM ONE SUPREMA TO ANOTHER Using the VKI Data Link downloader, it is possible to for you to transfer all the Note: settings from one Suprema coffee maker, to one or several other Suprema coffee Although the makers.
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SUPREMA 2001 - OPERATION & SERVICE MANUAL STEP 2 - TRANSFERRING SETTINGS FROM THE DATA LINK 1. Connect the Data Link phone jack harness to the free connector on the back of the front board. 2. Press the " 3. Press the “...
SUPREMA 2001 - OPERATION & SERVICE MANUAL INDICATOR MESSAGES MESSAGE POSSIBLE CAUSE The brewer is not in the home or BREWER HOME ERR starting position. PRESS <START> The cashbox has accumulated $220 or CALL KEY more and needs to be emptied.
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SUPREMA 2001 - OPERATION & SERVICE MANUAL MESSAGE POSSIBLE CAUSE The rear board is set for a mechanical ENTER SET-UP thermostat, but the machine is SET TEMPERATURE equipped with an electronic temperature probe. The software version (EPROM) in the INCOMPATIBLE...
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SUPREMA 2001 - OPERATION & SERVICE MANUAL MESSAGE POSSIBLE CAUSE Coffee maker is in SELECT – THEN PRESS <START> Indicates that the water tank has not yet TANK IS FILLING been filled with water. PLEASE WAIT The rear overflow catch may be full of TANK OVERFLOW! water.
SUPREMA 2001 - OPERATION & SERVICE MANUAL REPLACING MAJOR COMPONENTS REMOVING THE BREWER 1. Press the red " a) The brewer motor will cycle and stop with the chamber in the open 2. Release the brewer lock pin. a) Lower the lock pin by pulling it down all the way.
SUPREMA 2001 - OPERATION & SERVICE MANUAL REMOVING THE BREWER MOTOR 1. Remove the brewer. 2. Remove the brewer bracket. a) Loosen, but do not remove, the two top screws from the left side of the b) Remove the center screw from the left side of the brewer bracket (this c) Lift the bracket clear of the mounting "joggle"...
SUPREMA 2001 - OPERATION & SERVICE MANUAL REMOVING THE INLET VALVE 1. Switch the coffee maker "OFF". 2. Shut off the water supply. 3. Drain the water tank completely. 4. Remove the fitting from the inlet valve at the back of the machine.
SUPREMA 2001 - OPERATION & SERVICE MANUAL REMOVING THE OUTLET VALVES 1. Turn off the water supply to the machine. 2. Switch off the power to the machine. 3. Drain the water tank to a level below the valves. a) Remove the top clip from the drain plug, then push it up to open.
SUPREMA 2001 - OPERATION & SERVICE MANUAL REMOVING THE WATER TANK ASSEMBLY 1. Switch the coffee maker "OFF". 2. Drain the water tank. a) Place a heat-resistant and leak-proof container beneath the water tank. b) Remove the top clip on the drain plug and push the drain plug upwards.
SUPREMA 2001 - OPERATION & SERVICE MANUAL INSTALLING THE WATER TANK 1. Align the tank assembly on its mounting rail, and slide it into the cabinet. 2. Connect the water tank harness to the rear board. 3. Connect the temperature probe harness to the rear board.
SUPREMA 2001 - OPERATION & SERVICE MANUAL REMOVING THE HEATER ELEMENT 1. Remove the water tank. a) Refer to the 2. Remove the lid assembly. a) Refer to the WARNING: To avoid severe burns, make absolutely certain that the heater element is not hot before proceeding! 3.
SUPREMA 2001 - OPERATION & SERVICE MANUAL REMOVING THE DRAIN VALVE To remove the drain valve on a plastic water tank, it will be necessary to drain and completely remove the tank from the coffee maker. The drain plug can only be removed from the interior of the water tank.
SUPREMA 2001 - OPERATION & SERVICE MANUAL REMOVING THE INGREDIENT DISPENSER 1. Switch off the power to the machine. 2. Remove the brewer. 3. Slide the water tank outward. The water tank wrap supports the right side of the ingredient dispenser base 4.
SUPREMA 2001 - OPERATION & SERVICE MANUAL REMOVING AN INGREDIENT DISPENSER MOTOR 1. Remove the ingredient dispenser. a) Refer to the 2. Remove the brewer bracket. 3. Disconnect the wires to the ingredient motors. 4. Remove the ingredient dispenser bracket.
SUPREMA 2001 - OPERATION & SERVICE MANUAL REMOVING THE REAR CIRCUIT BOARD 1. Switch the coffee maker "OFF". 2. Open the outer door. 3. Remove the waste container. 4. Remove the brewer. 5. Remove the brewer bracket. a) Loosen, but do not remove, the two screws on the left side of the brewer b) Remove the center screw (on the left side in the middle) from the brewer c) Lift the brewer bracket until it clears the mounting "joggle"...
SUPREMA 2001 - OPERATION & SERVICE MANUAL REMOVING THE FUSE BOX ASSEMBLY 1. Switch off the machine power and disconnect the service cord from the wall outlet. 2. Remove the brewer. 3. Remove the brewer bracket assembly. 4. Disconnect the wires identified in the table below.
SUPREMA 2001 - OPERATION & SERVICE MANUAL COIN CHANGER INSTALLATION INSTALLING THE COIN CHANGER To operate this equipment in “ must be installed. This changer can be purchased from your local Coinco retailer. 1. Switch the coffee maker "OFF" and open the inner door.
SUPREMA 2001 - OPERATION & SERVICE MANUAL INSTALLING THE PRICING DECALS Although the Suprema has an LCD display that indicates the price when a beverage is selected, you may also want to install pricing decals onto the graphics sheet found on the bezel on the outside of the front door.
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SUPREMA 2001 - OPERATION & SERVICE MANUAL Page 60 of 60 July 6, 2001 Suprema 2001 - Operation & Service...