YASKAWA MOTOMAN-EPX1750 Instructions Manual page 10

Customer Support Information
Customer Support Information
If you need assistance with any aspect of your EPX1750 & EPX2050 system, please contact Motoman
Customer Support at the following 24-hour telephone number:
For routine technical inquiries, you can also contact Motoman Customer Support at the following
e-mail address:
When using e-mail to contact Motoman Customer Support, please provide a detailed description of
your issue, along with complete contact information. Please allow approximately 24 to 36 hours for a
response to your inquiry.
Please use e-mail for routine inquiries only. If you have an urgent or emergency need for
NOTE
service, replacement parts, or information, you must contact Motoman Customer Support
at the telephone number shown above.
Please have the following information ready before you call Customer Support:
• System
• Robots
• Primary Application
• Controller
• Software Version
• Robot Serial Number
• Robot Sales Order Number
(937) 847-3200
techsupport@motoman.com
EPX1750 & EPX2050
___________________________
Painting
NX100
Access this information on the Programming Pendant's LCD
display screen by selecting {MAIN MENU} - {SYSTEM INFO} -
{VERSION}
Located on the robot data plate
Located on the NX100 controller data plate
x
154771-1CD
HW0485080
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