HIKVISION DS-9608NI-I8 User Manual page 190

Network Video Recorder User Manual
− Poor network between the device and IP camera, and there is packet loss during the
transmission.
− The frame rate has not reached the real-time frame rate.
Step 1 Verify that the network between the device and the IP camera is connected.
1) When the image is stuck, connect the RS-232 ports on a PC and the rear panel of the
2) Open the Super Terminal, and execute the command "ping
Simultaneously press Ctrl and C to exit the ping command.
Step 2 Verify the frame rate is real-time frame rate.
1) Go to Menu > Camera > Encoding Parameters, and set the Frame rate to Full Frame.
Step 3 Check if the fault is solved by the above steps.
1) If it is solved, finish the process.
2) If not, contact a Hikvision engineer for further process.
Live view is stuck when video is output remotely via Internet Explorer or platform software.
Possible Reasons:
− Poor network between device and IP camera, and there exists packet loss during the
transmission.
− Poor network between device and PC, and there exists packet loss during the transmission.
− The hardware used is not good enough, including CPU, memory, etc.
Step 1 Verify the network between the device and the IP camera is connected.
1) When the image is stuck, connect the RS-232 ports on a PC and the rear panel of the
2) Open the Super Terminal, and execute the command "ping
Simultaneously press Ctrl and C to exit the ping command.
UM NVR v4.xx 111717NA
device with the RS-232 cable.
(the IP address may change according to the real condition), and check if there
exists packet loss.
device with the RS-232 cable.
(the IP address may change according to the real condition), and check if there
exists packet loss.
192.168.0.0
–l 1472 –f"
192.168.0.0
–l 1472 –f"
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