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Network Video Recorder
User Manual

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Do you have a question about the DS-9600NI-I16 DS-9616NI-I16 and is the answer not in the manual?

Questions and answers

ANGELA MARIE BRINDLEY
May 31, 2025

I need to get screen where I can play back and record

1 comments:
Mr. Anderson
May 31, 2025

To access playback and recording features on the HIKVISION DS-9600NI-I16 or DS-9616NI-I16:

1. Playback:
- Go to the "Playback" menu.
- For local playback, select the desired camera(s) and play recorded files on the device.
- For remote playback, access recorded files from the selected camera(s) remotely.

2. Recording Configuration:
- Go to Storage → Schedule → Record.
- Check Enable Schedule to turn on scheduled recording.
- Click Advanced to configure:
- Record Audio: Enable or disable audio.
- Pre-record: Set time to start recording before the event.
- Post-record: Set time to continue recording after the event.

These steps allow managing both playback and recording settings on the device.

This answer is automatically generated

Summary of Contents for HIKVISION DS-9600NI-I16 DS-9616NI-I16

  • Page 1 Network Video Recorder User Manual...
  • Page 2 INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
  • Page 3 Network Video Recorder User Manual PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
  • Page 4 Network Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 5 Network Video Recorder User Manual 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg).
  • Page 6 Network Video Recorder User Manual Applicable Model This manual is applicable to the following models. Table 1-1 Applicable Model Series Model DS-9608NI-I8(B) DS-9616NI-I8(B) DS-9600NI-I8(B) DS-9632NI-I8(B) DS-9664NI-I8(B) DS-9616NI-I16(B) DS-9600NI-I16(B) DS-9632NI-I16(B) DS-9664NI-I16(B) DS-9608NI-I8 DS-9616NI-I8 DS-9600NI-I8 DS-9632NI-I8 DS-9664NI-I8 DS-9616NI-I16 DS-9600NI-I16 DS-9632NI-I16 DS-9664NI-I16 DS-8608NI-I8 DS-8616NI-I8 DS-8600NI-I8 DS-8632NI-I8...
  • Page 7 Network Video Recorder User Manual Series Model DS-7708NI-I4 DS-7700NI-I4 DS-7716NI-I4 DS-7732NI-I4 DS-7716NI-I4(B) DS-7700NI-I4(B) DS-7732NI-I4(B) DS-7708NI-I4/8P DS-7716NI-I4/16P DS-7700NI-I4/P DS-7732NI-I4/16P DS-7732NI-I4/24P DS-7716NI-I4/16P(B) DS-7700NI-I4/P(B) DS-7732NI-I4/16P(B) DS-7808NI-I2 DS-7800NI-I2 DS-7816NI-I2 DS-7832NI-I2 DS-7808NI-I2/8P DS-7800NI-I2/P DS-7816NI-I2/16P DS-7832NI-I2/16P DS-7916NI-I4 DS-7900NI-I4 DS-7932NI-I4 DS-7916NI-I4/16P DS-7900NI-I4/P DS-7932NI-I4/16P DS-7932NI-I4/24P DS-7608NI-M2 DS-7608NI-M2 DS-7616NI-M2 DS-7632NI-M2 DS-7608NI-M2/8P DS-7600NI-M2/P...
  • Page 8 Network Video Recorder User Manual Series Model DS-7764NI-M4 DS-7708NI-M4/8P DS-7716NI-M4/16P DS-7700NI-M4/P DS-7732NI-M4/16P DS-7732NI-M4/24P DS-9616NI-M8 DS-9632NI-M8 DS-9600NI-M8 DS-9664NI-M8 DS-96128NI-M8 DS-9616NI-M8/R DS-9632NI-M8/R DS-9600NI-M8/R DS-9664NI-M8/R DS-96128NI-M8/R DS-9616NI-M16 DS-9632NI-M16 DS-9600NI-M16 DS-9664NI-M16 DS-96128NI-M16 DS-9616NI-M16/R DS-9632NI-M16/R DS-9600NI-M16/R DS-9664NI-M16/R DS-96128NI-M16/R...
  • Page 9 Network Video Recorder User Manual Safety Instruction ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
  • Page 10 Network Video Recorder User Manual Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: ● The device is designed for indoor use only. Install it in a well-ventilated, dust-free environment without liquids. ●...
  • Page 11 Network Video Recorder User Manual Content Convention In order to simplify description, please read the following conventions. ● Recorder or device mainly refers to video recorder. ● IP device mainly refers to network camera (IP camera), IP dome (speed dome), DVS (Digital Video Server), or NVS (Network Video Server).
  • Page 12 Network Video Recorder User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could Danger result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, Caution could result in equipment damage, data loss, performance...
  • Page 13: Table Of Contents

    Network Video Recorder User Manual Contents Chapter 1 Basic Operation ......................1 1.1 Activate Your Device ......................1 1.1.1 Default User and IP Address ................... 1 1.1.2 Activate via Local Menu ..................1 1.1.3 Activate via SADP ....................2 1.1.4 Activate via Client Software ................... 3 1.1.5 Activate via Web Browser ..................
  • Page 14 Network Video Recorder User Manual 2.10 Upgrade IP Cameras ...................... 26 Chapter 3 Live View ........................28 3.1 Start Live View ........................ 28 3.1.1 Configure Live View Settings ................29 3.1.2 Configure Live View Layout .................. 30 3.1.3 Switch Main/Auxiliary Port .................. 32 3.2 Digital Zoom ........................
  • Page 15 Network Video Recorder User Manual 4.2.2 Play Normal Video....................49 4.2.3 Play Smart Searched Video .................. 50 4.2.4 Play Custom Searched Files .................. 51 4.2.5 Play Tag Files ......................51 4.2.6 Play by Sub-periods ....................52 4.2.7 Play External Files ....................53 4.3 Playback Operations .......................
  • Page 16 Network Video Recorder User Manual 6.2.7 Region Entrance Detection ................... 68 6.2.8 Region Exiting Detection ..................70 6.2.9 Vehicle Detection ....................71 6.2.10 Multi-Target-Type Detection ................71 6.2.11 Object Thrown from Building ................72 6.2.12 Loitering Detection ..................... 73 6.2.13 People Gathering Detection ................75 6.2.14 Fast Moving Detection ..................
  • Page 17 Network Video Recorder User Manual 7.1.2 Add an Alarm Device .................... 92 7.1.3 Add Network Audio Device .................. 93 7.2 Configure the Linkage Action and Arming Schedule ............94 7.3 Configure OSD ......................... 95 7.4 Configure Audio Parameters ................... 96 7.5 Search the IoT Record .....................
  • Page 18 Network Video Recorder User Manual 11.2.1 Create a Disk Array ................... 117 11.2.2 Rebuild an Array ....................120 Chapter 12 Hot Spare Device Backup ..................123 12.1 Set Working Device ..................... 123 12.2 Set Hot Spare Device ....................124 12.3 Manage Hot Spare System ..................124 Chapter 13 Network Settings .....................
  • Page 19 Network Video Recorder User Manual 15.4 Reset Password ......................151 15.4.1 Reset Password by GUID .................. 151 15.4.2 Reset Password by Security Questions ............. 152 15.4.3 Reset Password by Reserved Email ..............152 15.4.4 Reset Password by Hik-Connect ............... 153 Chapter 16 System Management ....................
  • Page 20 Network Video Recorder User Manual 16.9.2 Search & Export Log Files ................. 166 16.9.3 Upload Logs to the Server ................167 16.9.4 One-Way Authentication ................. 168 16.9.5 Two-Way Authentication ................. 168 16.10 Restore Default Settings ................... 169 16.11 Schedule Reboot ....................... 170 16.12 Security Management ....................
  • Page 21 Network Video Recorder User Manual cameras? ......................179 17.2.11 Why does my video recorder make a beeping sound after booting? ..... 179 17.2.12 Why is there no recorded video after the motion detection is set? ....179 17.2.13 Why is the video sound quality not good? ............. 180...
  • Page 22: Chapter 1 Basic Operation

    Network Video Recorder User Manual Chapter 1 Basic Operation 1.1 Activate Your Device 1.1.1 Default User and IP Address ● Default administrator account: admin. ● Default IPv4 address: 192.168.1.64. 1.1.2 Activate via Local Menu For the first-time access, you have to set an admin password to activate your device. No operation is allowed before activation.
  • Page 23: Activate Via Sadp

    Network Video Recorder User Manual Warning We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.
  • Page 24: Activate Via Client Software

    Network Video Recorder User Manual Figure 1-2 Activate via SADP 4. Create and input the new password in the password field, and confirm the password. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 25 Network Video Recorder User Manual Figure 1-3 Control Panel 2. Click Device Management to enter the Device Management interface, as shown below.
  • Page 26 Network Video Recorder User Manual Figure 1-4 Device Management Interface 3. Check the recorder status from the device list, and select an inactive recorder. 4. Click Activate to pop up the Activation interface. 5. Create a password and input the password in the password field, and confirm the password. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower...
  • Page 27: Activate Via Web Browser

    Network Video Recorder User Manual Figure 1-5 Activation 6. Click OK to start activation. 7. Click Modify Netinfo to pop up the Network Parameter Modification interface, as shown below. Figure 1-6 Modify Network Parameters 8. Change the recorder IP address to the same subnet with your computer. Modify the IP address manually.Check Enable DHCP.
  • Page 28: Configure Tcp/Ip

    Network Video Recorder User Manual supported resolutions include 1024 × 768 and above. Steps 1. Enter the IP address in web browser, and then press Enter. The default IP address is 192.168.1.64. Figure 1-7 Web Browser Activation 2. Set the password for the admin user account. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower...
  • Page 29 Network Video Recorder User Manual Figure 1-8 TCP/IP Settings 2. Select Working Mode as Net-Fault Tolerance or Multi-Address Mode. Net-Fault Tolerance The two NIC cards use the same IP address, and you can select the main NIC to LAN1 or LAN2. In this way, in case of one NIC card failure, the device will automatically enable another standby NIC card so as to ensure the normal running of the system.
  • Page 30: Configure Hdd

    Network Video Recorder User Manual 1.3 Configure HDD Ensure the video recorder storage media is well. You can install at least one HDD and initialize it, or create a RAID and initialize it. 1.4 Add Network Camera Before you can get live video or record the video files, you must add the network cameras to the connection list of the device.
  • Page 31: Add Automatically Searched Online Network Camera

    Network Video Recorder User Manual 1.4.1 Add Automatically Searched Online Network Camera Steps 1. Click on the main menu. 2. Click Number of Unadded Online Device at the bottom. 3. Select the automatically searched online network cameras. 4. Click Add to add the camera which has the same login password with the video recorder. Figure 1-10 Add Automatically Searched Online Network Camera Note If the network camera to add has not been activated, you can activate it in the network camera...
  • Page 32: Add Network Camera Through Poe

    For details, refer to Import Network Camera Certificate. Note The enhanced SDK service is only available when you use HIKVISION protocol. 8. Optional: Click Search to search other network cameras. 9. Optional: Click Continue to Add to add other network cameras.
  • Page 33 Network Video Recorder User Manual the PoE interface supports the Plug-and-Play function. Add PoE Camera Steps 1. Go to Camera → Camera → PoE Settings. 2. Enable or disable long network cable mode by selecting Long Distance or Short Distance. Long Distance Long-distance (100 to 300 meters) network transmissions via PoE interface.
  • Page 34 Network Video Recorder User Manual Figure 1-12 Add PoE Camera 3. Click Apply. 4. Connect PoE cameras to device PoE ports with network cables. 5. Go to Camera → Camera → IP Camera to view camera image and information. Add Non-PoE Network Camera You can disable the PoE interface by selecting the manual while the current channel can be used as a normal channel and the parameters can also be edited.
  • Page 35: Add Solar-Powered Camera Through Otap Protocol

    Network Video Recorder User Manual Figure 1-13 Edit Network Camera 3. Select Adding Method as Manual. Plug-and-Play The camera is physically connected to the PoE interface. Its parameters cannot be edited. You can go to System → Network → TCP/IP to change IP address of PoE port. Manual Add IP camera without physical connection via network.
  • Page 36: Add Network Camera Via Customized Protocol

    Network Video Recorder User Manual Figure 1-14 Set OTAP Parameters 3. Optional: Enable Auto Add IP Camera. Auto Add IP Camera After the device OTAP parameters are configured, the newly signed network cameras (through OTAP protocol) can be automatically added to your device. 4.
  • Page 37: Connect To Platform

    Network Video Recorder User Manual protocols to add them. The system provides 8 customized protocols. Steps 1. Click on the main menu. 2. Go to More Settings → Protocol. Note 3. Set protocol parameters. Type The network camera adopting custom protocol must support getting stream through standard RTSP.
  • Page 38 Network Video Recorder User Manual third-party platform can realize functions like live view, playback, two-way audio, PTZ control, etc. Steps 1. Go to System → Network → Advanced → Platform Access. Figure 1-15 ISUP Settings 2. Select Access Type as ISUP. 3.
  • Page 39: Configure Hik-Connect

    4. Bind your device with a Hik-Connect account. 1) Use a smart phone to scan the QR code, and download Hik-Connect app. You can also download it from https://appstore.hikvision.com, or the QR code below. Refer to Hik- Connect Mobile Client User Manual for details.
  • Page 40: Configure Otap

    1.5.3 Configure OTAP OTAP (Open Thing Access Protocol) is an unified integrated standard and push-pull mode of HikVision protocol in the public network and private network. After OTAP is enabled, other applications may be able to remotely view videos through this protocol.
  • Page 41 Network Video Recorder User Manual Figure 1-17 OTAP 3. Check Enable. 4. Set the parameters. 5. Click Apply.
  • Page 42: Chapter 2 Camera Settings

    Network Video Recorder User Manual Chapter 2 Camera Settings 2.1 Configure OSD You can configure the OSD (On-screen Display) for the camera, including date/time, camera name, etc. Steps 1. Go to Camera → Display. 2. Select a camera as your desire. 3.
  • Page 43: Configure Image Parameters

    Network Video Recorder User Manual 2.2 Configure Image Parameters You can customize image parameters, including day/night switch, backlight, contrast, and saturation in Camera → Display. Image Settings Customize the image parameters including brightness, contrast, and saturation. Exposure Set the camera exposure time (1/10000 to 1 sec). A larger exposure value results in a brighter image.
  • Page 44: Configure Ip Camera Time Sync

    Network Video Recorder User Manual Figure 2-2 Privacy Mask Settings Note ● Up to 4 privacy masks zones can be configured and the size of each area can be adjusted. ● You can clear the configured privacy mask zones on the window by clicking the corresponding clear zone 1 to 4 icons on the right of the window, or click Clear All to clear all zones.
  • Page 45: Configure Camera Microphone Settings

    Network Video Recorder User Manual 2. Position the cursor on the window of the IP camera and click 3. Check Enable IP Camera Time Sync. 4. Click OK. 5. Optional: All IPC channels can be enabled/disabled with shortcuts. 1) Go to Maintenance → System Service → More Settings. 2) Click Time Sync Configuration, select Enable IPC Time Sync or Disable IPC Time Sync to enable/disable scheduled time sync for all IPC/IoT channels.
  • Page 46: Configure Solar-Powered Camera Parameters

    Network Video Recorder User Manual 2.6 Configure Solar-Powered Camera Parameters After a solar-powered camera is added to your device, you can configure its parameters through web browser. Before You Start Ensure a solar-powered camera is added to your device. Steps 1.
  • Page 47: Save Camera Vca Data

    Network Video Recorder User Manual – To import a configuration file, select the file from the selected backup device and click Import. Note After the importing process is completed, you must reboot the device to activate the settings. 2.9 Save Camera VCA Data After saving camera VCA data to your device, you will be able to search the camera VCA data.
  • Page 48 Network Video Recorder User Manual Local Upgrade Inserted a USB flash drive that contains the firmware to your device. Click Local Upgrade, and select the camera and firmware file for upgrade. The IP camera will automatically restart after it is upgraded. 3.
  • Page 49: Chapter 3 Live View

    Network Video Recorder User Manual Chapter 3 Live View Live view displays the video image getting from each camera in real time. 3.1 Start Live View Click on the main menu bar. ● Select a window and double click a camera from the channel list to play the live image of the camera.
  • Page 50: Configure Live View Settings

    Network Video Recorder User Manual Figure 3-1 Shortcut Menu Note If exception occurs, error information will be displayed on the screen. Click to edit the parameters of different channel(s). 3.1.1 Configure Live View Settings Live View settings can be customized. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc.
  • Page 51: Configure Live View Layout

    Network Video Recorder User Manual Dwell Time The time in seconds to wait between switching of cameras when using auto-switch in Live View. Enable Audio Output Enable/disable audio output for the selected video output. Volume Adjust the Live View volume, playback and two-way audio for the selected output interface. Event Output Select the output to show event video.
  • Page 52 Network Video Recorder User Manual Figure 3-3 Configure Live View Layout 6. Select multiple windows and click to joint the windows. The selected windows must be in rectangle area. 7. Click Save. The successfully configured layout is displayed in the list. 8.
  • Page 53: Switch Main/Auxiliary Port

    Network Video Recorder User Manual 6. Optional: Click to start live view for all channels, or click to stop all live view channels. 3.1.3 Switch Main/Auxiliary Port Only the image displaying at the main port can enter main menu and achieve device operation. You can click in Live View mode, or go to System →...
  • Page 54: Fisheye View

    Network Video Recorder User Manual 3.3 Fisheye View The device supports the fisheye camera expansion in Live View or playback mode. Before You Start ● The fisheye expansion view feature is supported only by certain models. ● The connected camera must support the fisheye view. Steps 1.
  • Page 55: Configure Channel-Zero Encoding

    Network Video Recorder User Manual 2. Zoom in/out the image. – Zoom in: Click on the desired position in the video image and drag a rectangle area in the lower right direction to zoom in. – Zoom out: Drag a rectangle area in the upper left direction to move the position to the center and enable the rectangle area to zoom out.
  • Page 56 Network Video Recorder User Manual bandwidth requirement and improve image fluency. Steps Note This function is only available for certain models. 1. Go to Smart Analysis → Smart Encoding → Virtual Stream → Transcoded Live View. Figure 3-6 Transcoded Live View 2.
  • Page 57: Ptz Control

    Network Video Recorder User Manual 3.7 PTZ Control 3.7.1 Configure PTZ Parameters Follow these procedures to set the PTZ parameters. The PTZ parameters configuration must be done before you can control the PTZ camera. Steps 1. Click on the quick settings toolbar of the PTZ camera. 2.
  • Page 58: Call A Preset

    Network Video Recorder User Manual 2. Click directional buttons to wheel the camera to a location. 3. Adjust the zoom, focus and iris status. 4. Click in the lower right corner of Live View to set the preset. Figure 3-8 Set Preset 5.
  • Page 59 Network Video Recorder User Manual moving on to the next key point. The key points are correspond to the presets. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view. 2. Click Patrol to configure patrol. Figure 3-12 Patrol Configuration 3.
  • Page 60: Call A Patrol

    Network Video Recorder User Manual Figure 3-14 Key Point Configuration 1) Configure key point parameters. Preset Determines the order the PTZ will follow while cycling through the patrol. Speed Defines the speed the PTZ will move from one key point to the next. Duration Refers to the duration to stay at the corresponding key point.
  • Page 61: Set A Pattern

    Network Video Recorder User Manual Figure 3-15 Patrol Configuration 3. Select a patrol. 4. Click Call to start the patrol. 5. Optional: Click Stop to stop the patrol. 3.7.6 Set a Pattern Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ move according to the predefined path.
  • Page 62: Call A Pattern

    Network Video Recorder User Manual 3.7.7 Call a Pattern Follow the procedure to move the PTZ camera according to the predefined patterns. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view. 2. Click Pattern to configure pattern. Figure 3-17 Pattern Configuration 3.
  • Page 63: One-Touch Park

    (park time). Before You Start Before operating this function, make sure the connected camera supports linear scan and is in HIKVISION protocol. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view.
  • Page 64: Chapter 4 Recording And Playback

    Network Video Recorder User Manual Chapter 4 Recording and Playback 4.1 Recording 4.1.1 Configure Recording Parameters Configure Video Parameters Go to Camera → Video Parameters. Main Stream Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size.
  • Page 65 Network Video Recorder User Manual Sub-Stream Sub-stream is a second code that runs alongside the main stream. It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is often exclusively used by apps to view live video. Users with limited internet speeds may benefit most from this setting.
  • Page 66: Enable H.265 Stream Access

    Network Video Recorder User Manual Expired Time The expired time is period for a recorded file to be kept in the HDD. When the deadline is reached, the file will be deleted. If you set the expired time to 0, the file will not be deleted. The actual keeping time for the file should be determined by the capacity of the HDD.
  • Page 67 Network Video Recorder User Manual schedule. Before You Start ● Ensure you have installed the HDDs to the device or added the network disks before storing the video files, pictures and log files. ● Before enabling Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm), and Event triggered recording and capture, you must configure the motion detection settings, alarm input settings and other events as well.
  • Page 68: Configure Holiday Recording

    Network Video Recorder User Manual Figure 4-2 Record Schedule Note ● You can repeat the above steps to set schedule recording or capture for each day in the week. ● Continuous recording is applied to each day by default. 6. Optional: Copy the recording schedule to other camera(s). 1) Click Copy to.
  • Page 69: Playback

    Network Video Recorder User Manual 4. Check Enable. Figure 4-3 Edit Holiday Settings 5. Set Holiday Name, Mode, Start Date, and End Date. 6. Click OK. 7. Set the schedule for holiday recording. Refer to Configure Recording Schedule for details. 4.2 Playback 4.2.1 Instant Playback Instant playback enables the device to play the recorded video files recorded in the last five...
  • Page 70: Play Normal Video

    Network Video Recorder User Manual Figure 4-4 Playback 4.2.2 Play Normal Video Go to Playback, select date and camera(s). is the window division shortcut for grouping cameras and playing videos. You can also select camera(s) from the list to achieve simultaneous playback of multiple camera(s). Position the cursor on playback window, and use the toolbar at the bottom to perform playback operations.
  • Page 71: Play Smart Searched Video

    Network Video Recorder User Manual Figure 4-5 Play Normal Video 4.2.3 Play Smart Searched Video In smart playback mode, the device can analyze videos that containing motion, line, or intrusion detection information, and mark them in red. Go to Playback, click Smart, and then click motion detection ( ), line crossing detection ( ), or intrusion detection ( ) in the toolbar at the bottom to play the video as your desire.
  • Page 72: Play Custom Searched Files

    Network Video Recorder User Manual 4.2.4 Play Custom Searched Files You can play video by customized search conditions. Steps 1. Go to Playback. 2. Select camera(s) from the list. 3. Click Custom Search at the lower-left corner. 4. Select a search method. For example, Search by Appearance. 5.
  • Page 73: Play By Sub-Periods

    Network Video Recorder User Manual Play Tag Files Steps 1. Go to Playback. 2. Click Custom Search at the lower-left corner. 3. Click Search by Tag. 4. Set search conditions, including time and tag keyword. 5. Click Start Search. The search result list displays 1 channel. 6.
  • Page 74: Play External Files

    Network Video Recorder User Manual 4.2.7 Play External Files You can play files from external storage devices. Before You Start Connect the storage device with the video files to your device. Steps 1. Go to Playback. 2. Click at the lower-left corner. 3.
  • Page 75: Thumbnails View

    Network Video Recorder User Manual Figure 4-7 Transcoded Playback 2. Select a channel. 3. Turn on Enable Playback Compression. 4. Click Basic Settings to set the basic parameters, including resolution, bitrate, frame rate, etc. Note The transcoded stream resolution should not be higher than the original stream resolution. 5.
  • Page 76 Network Video Recorder User Manual Figure 4-8 Thumbnails View You can click a thumbnail to enter the full-screen playback.
  • Page 77: Chapter 5 Picture Capture

    Network Video Recorder User Manual Chapter 5 Picture Capture Note This chapter is only available for certain models. 5.1 Configure Parameters The picture refers to the live picture captured in continuous or event recording. You can edit picture parameters in Storage → Schedule → Capture → Advanced. Resolution Set the picture resolution.
  • Page 78 Network Video Recorder User Manual plan as its capture priority during holidays. Before You Start Ensure you have installed HDDs, or added network disks for storage. Steps 1. Go to System → Holiday. 2. Select a holiday item from the list and click 3.
  • Page 79: Chapter 6 Event

    Network Video Recorder User Manual Chapter 6 Event 6.1 Normal Event Alarm 6.1.1 Configure Motion Detection Alarms Motion detection enables the device to detect the moving objects in the monitored area and trigger alarms. Steps 1. Go to System → Event → Normal Event → Motion Detection. 2.
  • Page 80: Configure Video Tampering Alarms

    Network Video Recorder User Manual 5. Set linkage actions. Refer to Configure Linkage Actions. 6.1.3 Configure Video Tampering Alarms Video tampering detection triggered an alarm when the camera lens is covered and takes alarm response action(s). Steps 1. Go to System → Event → Normal Event → Video Tampering. 2.
  • Page 81: Flashing Light Alarm Output

    Network Video Recorder User Manual 2. Optional: Enable the event hint to display it in the live view window. 1) Check Enable Event Hint. 2) Click to select the exception type(s) to take the event hint. Figure 6-1 Event Hint Settings 3.
  • Page 82: Audio Alarm Output

    Network Video Recorder User Manual 3. Set Flashing Duration and Flashing Frequency. Flashing Duration The time period the flashing lasts when one alarm happens. Flashing Frequency The flashing speed of the light. 4. Set arming schedule. 5. Click Save. 6.1.7 Audio Alarm Output After configuring audio alarm output, the camera speaker can be activated when an event is triggered.
  • Page 83: Vca Event Alarm

    Network Video Recorder User Manual Note The combined alarm arming schedule and linkage action are the same as the selected event(s). Figure 6-3 Combined Alarm 6.2 VCA Event Alarm The device supports receiving VCA detections sent by connected IP cameras. Enable and configure VCA detection on the IP camera settings interface first.
  • Page 84: Temperature Screening

    Network Video Recorder User Manual 6.2.1 Temperature Screening After specified thermography cameras are connected, the device can display temperature measurement results, and notify you with audio alert when normal or abnormal temperature is detected. Before You Start Ensure your thermography camera supports this function, and it is properly configured. Steps 1.
  • Page 85: Hard Hat Detection

    Network Video Recorder User Manual Note The template list is for reference only. It cannot be deleted or edited. 3. Edit Event Description according to your camera and the template list. Event Type The event type shall be the same as your camera event. Event Description The event description can be customized.
  • Page 86: Line Crossing Detection

    Network Video Recorder User Manual Figure 6-4 Face Capture 3. Select a camera to configure. 4. Check Enable Face Capture. 5. Optional: Check Save VCA Picture to save the captured pictures of face detection. 6. Set the detection sensitivity. Note Sensitivity range: [1-5].
  • Page 87 Network Video Recorder User Manual Figure 6-5 Line Crossing Detection 4. Check Enable Line Crossing Detection. 5. Optional: Check Save VCA Picture to save the captured pictures of line crossing detection. 6. Set the line crossing detection rules and detection areas. 1) Select an arming area.
  • Page 88: Intrusion Detection

    Network Video Recorder User Manual 2) Draw an area in preview window. 3) Click Stop Drawing. 8. Optional: Select Detection Target as Human or Vehicle to discard alarms which are not triggered by human body or vehicle. 9. Set the arming schedule. Refer to Configure Arming Schedule. 10.
  • Page 89: Region Entrance Detection

    Network Video Recorder User Manual Sensitivity Sensitivity is the object size which is able to trigger an alarm. The higher the sensitivity is, the more easily the detection alarm will be triggered. 3) Click Draw Area. 4) Draw a quadrilateral in the preview window. 7.
  • Page 90 Network Video Recorder User Manual Figure 6-7 Region Entrance Detection 4. Check Enable Region Entrance Detection. 5. Optional: Check Save VCA Picture to save the captured pictures of region entrance detection pictures. 6. Set detection rules and detection areas. 1) Select Arming Region. Note Up to 4 regions are selectable.
  • Page 91: Region Exiting Detection

    Network Video Recorder User Manual 6.2.8 Region Exiting Detection Region exiting detection detects objects that exit from a predefined virtual region. Steps 1. Go to Smart Analysis → Smart Event Settings → Perimeter Protection. 2. Select a camera. 3. Click Region Exiting. Figure 6-8 Region Exiting Detection 4.
  • Page 92: Vehicle Detection

    Network Video Recorder User Manual 6.2.9 Vehicle Detection Vehicle detection, available in the road traffic monitoring, is tend to detect the passed vehicle on the road, and capture its license plate at the same time. Steps 1. Go to Smart Analysis → Smart Event Settings → Vehicle Detection. 2.
  • Page 93: Object Thrown From Building

    Network Video Recorder User Manual 6.2.11 Object Thrown from Building This function can identify the event of throwing objects from building and identify the real target. Before You Start Ensure your camera supports this function. Steps 1. Go to Configuration → VCA → Object Thrown from Building via web browser. 2.
  • Page 94: Loitering Detection

    Network Video Recorder User Manual 9. Click Linkage Method. Refer to Configure Linkage Actions. 10. Configure Shield Region. 1) Click Shield Region. 2) Draw the region. Note 1. If there are parts of the screen (either within or outside the detection area) that do not need to be detected (such as an area where the light jumps from time to time or leaves often drift by and trigger false alarms, etc.), you can draw it as a shield region.
  • Page 95 Network Video Recorder User Manual Figure 6-9 Loitering Detection 4. Check Enable Loitering Detection. 5. Optional: Check Save VCA Picture to save the captured loitering detection pictures. 6. Set loitering detection parameters. 1) Select Arming Area. Note Up to 4 areas are selectable. 2) Set Time Threshold.
  • Page 96: People Gathering Detection

    Network Video Recorder User Manual 6.2.13 People Gathering Detection People gathering detection is used to detect whether the density of human bodies within a specified area exceeds the set value and trigger alarm for linked actions. Steps 1. Go to Smart Analysis → Smart Event Settings → Other Events. 2.
  • Page 97: Fast Moving Detection

    Network Video Recorder User Manual 7. Set the arming schedule. Refer to Configure Arming Schedule. 8. Set the linkage actions. Refer to Configure Linkage Actions. 9. Click Apply. 6.2.14 Fast Moving Detection Fast moving detection is used to detect suspicious running and chasing, over-speed, and fast moving.
  • Page 98: Parking Detection

    Network Video Recorder User Manual detection alarm will be triggered. 7. Set the arming schedule. Refer to Configure Arming Schedule. 8. Set the linkage actions. Refer to Configure Linkage Actions. 9. Click Apply. 6.2.15 Parking Detection Parking detection is used to detect parking violation in the area, applicable in expressway and one- way street.
  • Page 99: Unattended Baggage Detection

    Network Video Recorder User Manual Time Threshold The time of a vehicle staying in the region. If the value is 10, an alarm will be triggered after the vehicle has stayed in the region for 10 s. Range: [5-20]. 3) Set Sensitivity. Sensitivity Similarity of the background image to the object.
  • Page 100: Object Removal Detection

    Network Video Recorder User Manual 6. Set the detection rules and detection areas. 1) Select Arming Area. Note Up to 4 areas are selectable. 2) Drag the sliders to set Time Threshold and Sensitivity. Time Threshold The time of the objects left in the region. If the value is 10, an alarm will be triggered after the object is left and stayed in the region for 10 s.
  • Page 101 Network Video Recorder User Manual Figure 6-14 Object Removal Detection 4. Check Enable Object Removable Detection. 5. Optional: Check Save VCA Picture to save the captured object removable detection pictures. 6. Follow these steps to set the detection rules and detection areas. 1) Select Arming Area.
  • Page 102: Audio Exception Detection

    Network Video Recorder User Manual 6.2.18 Audio Exception Detection Audio exception detection detects abnormal sounds in the scene, such as a sudden increase/decrease in sound intensity. Steps 1. Go to Smart Analysis → Smart Event Settings → Other Events. 2. Select a camera. 3.
  • Page 103: Defocus Detection

    Network Video Recorder User Manual Detects a steep sound drop in the scene. Detection sensitivity [1-100]. 6. Set the arming schedule. Refer to Configure Arming Schedule. 7. Set the linkage actions. Refer to Configure Linkage Actions. 8. Click Apply. 6.2.19 Defocus Detection Image blur caused by lens defocus can be detected.
  • Page 104: Sudden Scene Change Detection

    Network Video Recorder User Manual 6.2.20 Sudden Scene Change Detection Scene change detection detects the change of the video security environment affected by external factors, such as the intentional rotation of the camera. Steps 1. Go to Smart Analysis → Smart Event Settings → Other Events. 2.
  • Page 105: Thermal Camera Detection

    Network Video Recorder User Manual The heat energy dissipated by a person or any other warm blooded creature such as dogs, cats, etc., can be detected. Steps 1. Go to Smart Analysis → Smart Event Settings → Other Events. 2. Select a camera. 3.
  • Page 106: Queue Management

    Network Video Recorder User Manual 2. Select a thermal camera. 3. Optional: Check Save VCA Picture to save the captured pictures of detection. 4. Select an event detection (Temperature Measurement Alarm, etc.). 5. Set the arming schedule. Refer to Configure Arming Schedule. 6.
  • Page 107: Configure Arming Schedule

    Network Video Recorder User Manual 3. Click to set alarm configuration. 1) Select IP Camera(s) and IoT channel(s), and complete access control event display settings. Display Pop-Up Enable this function, the pop-up including person type information, body temperature and mask-wearing status (optional) will be displayed once the alarm is triggered. Mask Not Wearing Event Temperature units including Celsius degree and Fahrenheit degree of the detected target are available.
  • Page 108: Configure Linkage Actions

    Network Video Recorder User Manual Figure 6-19 Set Arming Schedule 4. You can click Copy to copy the current day arming schedule settings to other day(s). 5. Click Apply to save the settings. 6.5 Configure Linkage Actions Alarm linkage actions will be activated when an alarm or exception occurs. 6.5.1 Configure Auto-Switch Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring.
  • Page 109: Configure Buzzer

    Network Video Recorder User Manual Steps 1. Go to System → Live View → General. 2. Set the event output and dwell time. Event Output Select the output to show the event video. Full Screen Monitoring Dwell Time Set the time in seconds to show the alarm event screen. If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time).
  • Page 110: Configure Audio Alert

    Network Video Recorder User Manual detected. Steps 1. Go to System → Network → Advanced → Email. 2. Set the email parameters. 3. Click Apply. 4. Go to the Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.).
  • Page 111: Configure Audio And Light Alarm Linkage

    Network Video Recorder User Manual Note If the device has 8 alarm outputs, the Ctrl 12V power is controled by alarm output 9. Connect positive pole to A of Ctrl 12V, and connect negative pole to B of Ctrl 12V. The power will be turned on when the alarm output is triggered.
  • Page 112: Chapter 7 Iot

    Maximum number of IoT channel is the half of maximum network camera number of your video recorder. 7.1.1 Add an Access Control Device Add Hikvision alarm host and video intercom devices to receive alarms. You can configure linkage actions like triggering recording and full screen monitoring, when an alarm occurs. Before You Start Install access control devices.
  • Page 113: Add An Alarm Device

    Network Video Recorder User Manual Note All IoT channels can be enabled/disabled with shortcuts. 1. Go to Maintenance → System Service → More Settings. Click Time Sync Configuration, select Enable IoT Time Sync or Disable IoT Time Sync to enable/disable scheduled time sync for all IoT channels. Figure 7-2 IoT Time Sync This function is only available for the admin user.
  • Page 114: Add Network Audio Device

    Network Video Recorder User Manual Figure 7-3 Alarm Device 3. Set alarm host device parameters. 4. Optional: Check Enable IoT Time Sync as your desire. 1) Go to Maintenance → System Service → More Settings. 2) Click Time Sync Configuration, select Enable or Disable to enable/disable scheduled time sync for all IoT channels.
  • Page 115: Configure The Linkage Action And Arming Schedule

    Network Video Recorder User Manual Note If the network audio device has linked a network camera, after the audio device is deleted, the recorder will store audio of the linked network camera itself. 7.2 Configure the Linkage Action and Arming Schedule Configure the linkage actions and arming schedule for access control or alarm devices.
  • Page 116: Configure Osd

    Network Video Recorder User Manual 7.3 Configure OSD You can display alarm information received from IoT devices on live view image. Steps 1. Click of an added IoT device. 2. Check OSD Display on Event Configuration interface. 3. Select Trigger Channel. 4.
  • Page 117: Configure Audio Parameters

    Network Video Recorder User Manual 7.4 Configure Audio Parameters After an network audio device is added, you can configure its parameters, including output volume, sampling rate, DNR (digital noise reduction) level, etc. Before You Start Ensure you an audio device is added to your recorder, and the network connection is valid. Steps 1.
  • Page 118 Network Video Recorder User Manual – Alarm device: Go to Business Application → IoT → Alarm → Search Data. Figure 7-7 Search Event Record (Access Control) Figure 7-8 Search Event Record (Alarm Device) 2. Specify search conditions. Note Name/Card No.: When card swiping event occurs, the access control device will upload card name and card No.
  • Page 119: Iot Video/Picture

    Network Video Recorder User Manual Figure 7-9 Search Result (Access Control) Figure 7-10 Search Result (Alarm Device) 7.6 IoT Video/Picture Configure the event recording or capturing schedule for the selected trigger channel, the channel will automatically record videos or capture pictures when IoT alarm occurs. 7.6.1 Configure the Event Recording/Capturing The video recorder can record videos or capture pictures when an IoT alarm occurs.
  • Page 120 Network Video Recorder User Manual Figure 7-11 Trigger Channel 5. Click Apply. 6. Configure the event recording or capturing schedule. Here we take the example of configuring event recording to describe the steps. 1) Go to Storage → Schedule → Record. 2) Select Camera No.
  • Page 121: Search Iot Video

    Network Video Recorder User Manual Figure 7-12 Event Recording Result When an alarm occurs, the selected trigger channel will start event recording. 7.6.2 Search IoT Video Search IoT event triggered videos. Steps 1. Go to File Management → Video → Search by Event.
  • Page 122 Network Video Recorder User Manual Figure 7-13 Search Event Video 2. Set search conditions. Camera Select it as the selected trigger channels in IoT linkage action configuration. Event Type Select the desired IoT event. 3. Click Start Search.
  • Page 123: Chapter 8 Smart Report

    Network Video Recorder User Manual Chapter 8 Smart Report 8.1 People Counting People counting calculates the number of people entering or leaving a certain configured area and creates daily/weekly/monthly/annual reports for analysis. Steps 1. Go to Smart Analysis → Smart Report → Counting. 2.
  • Page 124 Network Video Recorder User Manual Figure 8-2 Heat Map 5. Click Counting. Note As shown in the figure above, red color block (255, 0, 0) indicates the most trafficked area, and blue color block (0, 0, 255) indicates the less-popular area. The results will be displayed in graphics marked in different colors.
  • Page 125: Chapter 9 Self-Learning

    Network Video Recorder User Manual Chapter 9 Self-Learning After your camera has enabled self-learning, the camera will learn the false alarm examples in the self-learning library. When the amount of false alarm examples in the self-learning library is large enough, the false alarms would be significantly reduced. Note ●...
  • Page 126: Delete False Alarm Pictures In Self-Learning Library

    Network Video Recorder User Manual 4. Optional: Go to Smart Analysis → AI Training → Self-Learning Library to view or delete false alarm examples. 9.2 Delete False Alarm Pictures in Self-Learning Library You can view or delete false alarm pictures in the self-learning library. Steps 1.
  • Page 127: Chapter 10 File Management

    Network Video Recorder User Manual Chapter 10 File Management 10.1 Search Files Specify detailed conditions to search videos and pictures. Steps 1. Go to File Management → Video, or File Management → Picture. 2. Select a search method. For example, Search by Appearance, or Search by Event. 3.
  • Page 128: Quick Backup

    Network Video Recorder User Manual 10.3 Quick Backup All the videos can be backed up with a shortcut. Steps 1. Go to File Management → Video. 2. Search video(s) by setting different conditions (appearance, event or tag). 3. Click Quick Backup. Figure 10-1 Quick Backup 10.4 Smart Search 10.4.1 Face Picture Search...
  • Page 129: Human Search

    Network Video Recorder User Manual 6. Click Channel to select a channel as your desire. It will display search results for the selected channel. What to do next Refer to View Searching Result. Search by Appearance Search face picture by appearance. Steps 1.
  • Page 130: Vehicle Search

    Network Video Recorder User Manual Note ● You can click to view export progress. ● You can click to return to search interface. 10.4.3 Vehicle Search You can search and view the matched vehicle pictures. Steps 1. Go to File Management → Smart Search → Vehicle. 2.
  • Page 131: Chapter 11 Storage

    Network Video Recorder User Manual Chapter 11 Storage 11.1 Storage Device Management 11.1.1 Manage Local HDD Configure HDD Group Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. Steps 1.
  • Page 132 Network Video Recorder User Manual Figure 11-2 Local HDD Settings 7. Select a group number for the HDD. 8. Click OK. Note Regroup the cameras for HDD if the HDD group number is changed. 9. Go to Storage → Storage Mode. 10.
  • Page 133: Add A Network Disk

    Network Video Recorder User Manual Steps 1. Go to Storage → Storage Device. 2. Click of desired HDD. 3. Select HDD Property. HDD supports both read and write. Read-only Files in read-only HDD will not be overwritten. Redundant Save the videos and pictures not only in the R/W HDD but also in the redundant HDD. It effectively enhances the data safety and reliability.
  • Page 134: Configure Cloud Storage

    Network Video Recorder User Manual Figure 11-3 Add NetHDD 3. Select NetHDD type. 4. Enter NetHDD IP address and click Search to search the available NetHDD. 5. Select the desired NetHDD. 6. Click OK. 7. The added NetHDD will be displayed in the HDD list. Select the newly added NetHDD and click Init.
  • Page 135: Manage Esata

    Network Video Recorder User Manual Steps 1. Go to Configuration → Storage → Storage Management → Cloud Storage. Figure 11-4 Cloud Storage 2. Check Enable Cloud Storage. 3. Set cloud storage server parameters. Note There are multiple pools in a cloud storage server. A pool is like an HDD, it is used for store files. Each pool has an ID, hence you have to get the pool ID from storage server.
  • Page 136 Network Video Recorder User Manual 2. Select eSATA Usage as Export or Record/Capture. Export Use the eSATA for backup. Record/Capture Use the eSATA for record/capture. Refer to the following steps for operating instructions. Figure 11-5 eSATA Mode What to do next If eSATA usage is set as Record/Capture, enter the storage device interface to edit its property or initialize it.
  • Page 137: Dynamically Adjust Recording Writing Buffer

    Network Video Recorder User Manual Figure 11-6 Configure eSATA for Auto Backup 11.1.5 Dynamically Adjust Recording Writing Buffer Dynamically adjust recording writing buffer allows the device to adjust buffer memory dynamically when bit rate exceeds limit. Steps 1. Go to Storage → Advanced. 2.
  • Page 138: Disk Array

    Network Video Recorder User Manual Figure 11-7 Dynamically Adjust Recording Writing Buffer Note This function will result in higher memory use. Restart the device after you enable/disable the function. 11.2 Disk Array A disk array is a data storage virtualization technology that combines multiple physical disk drives into a single logical unit.
  • Page 139 Network Video Recorder User Manual touch configuration and manual configuration. One-Touch Creation One-touch configuration creates the disk array. By default, the array type created by one-touch configuration is RAID 5. Before You Start Install at least 3 HDDs. If more than 10 HDDs are installed, 2 arrays will be created. To maintain reliability and stability running of the HDDs, it is recommended to use of enterprise-level HDDs of the same model and capacity.
  • Page 140 Network Video Recorder User Manual Figure 11-8 Create Array 6. Enter Array Name. 7. Select RAID Level as required. 8. Select the physical disks to constitute the array. Table 11-1 The Required Number of HDDs RAID Level The Required Number of HDDs RAID 0 At least 2 HDDs.
  • Page 141: Rebuild An Array

    Network Video Recorder User Manual 11.2.2 Rebuild an Array The array status includes Functional, Degraded, and Offline. To ensure the high security and reliability of the data stored in an array, take immediate and proper maintenance of the arrays according its status. Functional No disk loss in the array.
  • Page 142 Network Video Recorder User Manual Figure 11-11 Array List Manually Rebuild an Array If no hot spare disks are configured, rebuild a degraded array manually. Before You Start At least one available physical disk must exist to rebuild an array. Steps 1.
  • Page 143 Network Video Recorder User Manual Figure 11-12 Rebuild Array 3. Select the available physical disk. 4. Click OK. 5. Click OK on the pop up message box "Do not unplug the physical disk when it is under rebuilding."...
  • Page 144: Chapter 12 Hot Spare Device Backup

    Network Video Recorder User Manual Chapter 12 Hot Spare Device Backup Video recorders can form an N+M hot spare system. The system consists of several working video recorders and at least one hot spare video recorder. When a working video recorder fails, the hot spare video recorder would switch into operation, which increases the reliability of the system.
  • Page 145: Set Hot Spare Device

    Network Video Recorder User Manual Note Repeat the above steps to set other working devices. 12.2 Set Hot Spare Device Hot spare device will take over working device tasks when working device fails. Steps 1. Go to System → Hot Spare. 2.
  • Page 146 Network Video Recorder User Manual Figure 12-4 Add Working Device 2. Click Add in Working Device Settings to add working devices to the hot spare system. After refreshing the interface, you can view the working status of working devices from the hot spare device interface.
  • Page 147 Network Video Recorder User Manual Working Status Description device. The work device is recovered. 3. Click Add in Hot Spare Device Settings to add hot spare devices to the hot spare system. 4. Optional: Click Delete to delete working devices or hot spare devices as your desire.
  • Page 148: Chapter 13 Network Settings

    Network Video Recorder User Manual Chapter 13 Network Settings 13.1 Configure DDNS You can set Dynamic DNS service for network access. Different DDNS modes are available: DynDNS, PeanutHull, and NO-IP. Before You Start You must register the DynDNS, PeanutHull, or NO-IP services with your ISP before configuring DDNS settings.
  • Page 149: Configure Snmp

    Network Video Recorder User Manual Contact your Internet service provider for details about PPPoE service. 13.3 Configure SNMP You can configure SNMP (SNMP v2 and SNMP v3) settings to get device status and parameter information via web browser. SNMP v3 adds cryptographic security to SNMP v2, and provides security with authentication and privacy.
  • Page 150 Network Video Recorder User Manual Figure 13-2 SNMP Settings 2. Enable SNMP v2 or SNMP v3 as your desire. 3. Set related parameters. 4. Set SNMP Port. 5. Click Save.
  • Page 151: Configure Email

    Network Video Recorder User Manual 13.4 Configure Email The system can be configured to send an e-mail notification to all designated users when a specified event occurs such as when an alarm or motion event is detected, or the administrator password is changed, etc.
  • Page 152: Configure Port Mapping (Nat)

    Network Video Recorder User Manual 3. Optional: Enable the alternate SMTP, and configure the required parameters for alternate SMTP. When the preferred SMTP is invalid, the device will use alternate SMTP to send emails. 4. Optional: Click Test to send a test email. 5.
  • Page 153: Configure Port

    Network Video Recorder User Manual Note ● You can use the default port No., or change it according to actual requirements. ● External Port indicates the port No. for port mapping in the router. ● The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the other ports should be between 1 and 65535 and the value must be different from each other.
  • Page 154 Network Video Recorder User Manual Figure 13-5 Port Settings 2. Configure port settings as needed. Alarm Host IP/Port With a remote alarm host configured, the device will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the client management system (CMS) software installed.
  • Page 155: Configure Onvif

    Network Video Recorder User Manual For IPv4, it covers Class-D IP ranging from 224.0.0.0 to 239.255.255.255 and it is recommended to use an IP address ranging from 239.252.0.0 to 239.255.255.255. When adding a device to the CMS software, the multicast address must be the same as that of the device.
  • Page 156: Chapter 14 Pos Configuration

    Network Video Recorder User Manual Chapter 14 POS Configuration The device can be connected to a POS machine/server, and receive a transaction message to overlay on the image during Live View or playback, as well as trigger a POS event alarm. 14.1 Configure POS Connection Steps 1.
  • Page 157 Network Video Recorder User Manual Figure 14-2 Universal Protocol Settings EPSON The fixed start and end line tag are used for EPSON protocol. The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port connection types are supported.
  • Page 158 Network Video Recorder User Manual machine must be unique. Set the Allowed Remote IP Address of the device sending the POS message. USB-to-RS-232 Connection Configure the USB-to-RS-232 convertor port parameters, including the port serial number, baud rate, data bit, stop bit, parity, and flow ctrl. Figure 14-3 USB-to-RS-232 Settings RS-232 Connection Connect the device and the POS machine via RS-232.
  • Page 159: Configure Pos Text Overlay

    Network Video Recorder User Manual Figure 14-4 Sniff Settings 14.2 Configure POS Text Overlay Steps 1. Go to System → POS. 2. Click Channel Linkage and Display.
  • Page 160: Configure Pos Alarm

    Network Video Recorder User Manual Figure 14-5 Overlay Character Settings 3. Select linked channel to overlay the POS characters. 4. Set the characters overlay for the enabled POS. ● Character encoding format: currently the Latin-1 format is available ● Overlay mode of the characters to display in scrolling or page mod ●...
  • Page 161 Network Video Recorder User Manual Figure 14-6 Set Trigger Cameras of POS 5. Select the normal linkage actions. 6. Select one or more alarm output(s) to trigger. 7. Select one or more channels to record or become full-screen monitoring when a POS alarm is triggered.
  • Page 162: Chapter 15 User Management And Security

    Network Video Recorder User Manual Chapter 15 User Management and Security 15.1 Manage User Accounts The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete users and configure user parameters.
  • Page 163: Edit The Admin User

    Network Video Recorder User Manual 5. Click OK. In the User Management interface, the added new user is displayed on the list. 15.1.2 Edit the Admin User For the admin user account, you can modify your password and unlock pattern. Steps 1.
  • Page 164: Edit An Operator/Guest User

    Network Video Recorder User Manual 6. Check Export of GUID File to export the GUID file for the admin user account. Note When the admin password is changed, export the new GUID to the connected USB flash drive in the Import/Export interface for the future password resetting. 7.
  • Page 165: Manage User Permissions

    Network Video Recorder User Manual 15.2 Manage User Permissions 15.2.1 Set User Permissions For an added user, you can assign the different permissions, including local and remote operation of the device. Steps 1. Go to System → User. 2. Select a user from the list, and then click to enter the permission settings interface.
  • Page 166 Network Video Recorder User Manual Searching and viewing logs and system information of device. Local Parameters Settings Configuring parameters, restoring factory default parameters, and importing/exporting configuration files. Local Camera Management Adding, deleting, and editing of IP cameras. Local Advanced Operation Operating HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output.
  • Page 167: Set Live View Permission On Lock Screen

    Network Video Recorder User Manual Remotely viewing live video of the selected camera(s). Local Manual Operation Locally starting/stopping manual recording and alarm output of the selected camera(s). Remote Manual Operation Remotely starting/stopping manual recording and alarm output of the selected camera(s). Local Playback Locally playing back recorded files of the selected camera(s).
  • Page 168: Set Double Verification Permission For Non-Admin Users

    Network Video Recorder User Manual Figure 15-4 Set Live View Permissions on Lock Screen 4. Set the permissions. Select the camera (s) to allow live view when the current user account is in logout status. 5. Click OK. 15.2.3 Set Double Verification Permission for Non-admin Users After double verification is enabled in the channel, a non-admin user must be verified by an authorized user to get the permission.
  • Page 169: Configure Password Security

    Network Video Recorder User Manual Figure 15-5 Set Double Verification User 2. Check Enable Double Verification. 3. Set double verification user. The double verification is different from the system user. You can add up to 8 double verification users. 1) Click Add to add a double verification user. 2) Enter the admin password.
  • Page 170: Configure Security Questions

    Network Video Recorder User Manual Figure 15-6 Export GUID File 5. Click Export in Export GUID File. 6. Enter the admin password. 7. Save the GUID file to a directory as your desire. 15.3.2 Configure Security Questions The security questions can help you to reset password when you forget your password, or encounter security issues.
  • Page 171: Configure Reserved Email

    Network Video Recorder User Manual Figure 15-7 Configure Security Questions 3. Click OK. 15.3.3 Configure Reserved Email The reserved email will help you to reset password when you forget your password. Steps 1. Check Reserved E-mail when you are activating the device, or click Modify when you are editing the admin user account.
  • Page 172: Reset Password

    Network Video Recorder User Manual Figure 15-8 Configure Reserved Email 3. Click OK. 15.4 Reset Password When you forget the admin password, you can reset the password by importing the GUID file, answering security questions, or entering verification code from your reserved email. 15.4.1 Reset Password by GUID You can reset password by GUID via web browser.
  • Page 173: Reset Password By Security Questions

    1. Insert a USB flash drive to your device. 2. Click Export to export the QR code to USB flash drive. 3. Email the QR code to pw_recovery@hikvision.com as attachment. 6. Check your reserved email, and you will receive a verification code within 5 minutes.
  • Page 174: Reset Password By Hik-Connect

    Network Video Recorder User Manual 7. Enter the verification code. 8. Click OK to set the new password. 15.4.4 Reset Password by Hik-Connect Before You Start Ensure your device has enabled Hik-Connect, and bound with a registered Hik-Connect account. Steps 1.
  • Page 175: Chapter 16 System Management

    Network Video Recorder User Manual Chapter 16 System Management 16.1 Configure Device Steps 1. Go to System → General. 2. Configure the following settings. Language The default language used is English. Output Standard Set the output standard to NTSC or PAL, which must be the same as the video input standard. Resolution Configure video output resolution.
  • Page 176: Manual Time Synchronization

    Network Video Recorder User Manual 16.2.1 Manual Time Synchronization Steps 1. Go to System → General. 2. Configure the date and time. 3. Click Apply to save the settings. 16.2.2 NTP Synchronization Connection to a network time protocol (NTP) server can be configured on your device to ensure the system’s date and time accuracy.
  • Page 177: Audio Management

    Network Video Recorder User Manual 4. Set the DST Bias. Set the time (30/60/90/120 minutes) offset from the standard time. 5. Click Apply to save the settings. 16.3 Audio Management The audio files are used for alarm linkage. You can import and manage audio files in System → Audio Management. Note Before importing audio files, prepare a backup device with the audio files in it.
  • Page 178: Network Detection

    Network Video Recorder User Manual 16.5 Network Detection 16.5.1 Network Traffic Monitoring Network traffic monitoring is the process of reviewing, analyzing and managing network traffic for any abnormality or process that can affect network performance, availability and/or security. Steps 1. Go to Maintenance → Network → Traffic. 2.
  • Page 179: Export Network Packet

    Network Video Recorder User Manual 4. Click Test. Figure 16-3 Test Network Delay and Packet Loss 16.5.3 Export Network Packet After the recorder accessing network, you can use USB flash drive to export network packet. Before You Start Prepare a USB flash drive to export network packet. Steps 1.
  • Page 180: Storage Device Maintenance

    Network Video Recorder User Manual Figure 16-5 Network Resource Statistics 2. View the bandwidth statistics, including IP Camera, Remote Live View, Remote Play, Net Total Idle, etc. 3. Optional: Click Refresh to obtain the latest data. 16.6 Storage Device Maintenance 16.6.1 Bad Sector Detection Steps 1.
  • Page 181: Detection

    Network Video Recorder User Manual Note ● You can pause/resume or cancel the detection. ● After testing has been completed, you can click Error information to see the detailed damage information. 16.6.2 S.M.A.R.T. Detection HDD detection functions such as the adopting of the S.M.A.R.T. and the Bad Sector Detection techniques.
  • Page 182: Hdd Health Detection

    Network Video Recorder User Manual The related information of the S.M.A.R.T. is shown, and you can check the HDD status. 16.6.3 HDD Health Detection You can view the health status of a 4 TB to 8 TB Seagate HDD that generated after October 1, 2017.
  • Page 183: Repair Database

    Network Video Recorder User Manual Figure 16-9 HDD Clone 2. Check the HDD to clone. The capacity of the selected HDD must match the capacity of the clone destination. 3. Click Clone. 4. Click Yes on the pop up message box to create the clone. 16.6.5 Repair Database Repairing database will rebuild all databases.
  • Page 184: Upgrade Device

    Network Video Recorder User Manual Figure 16-10 Repair Database 16.7 Upgrade Device Your device firmware can be upgraded with a local backup device or remote FTP server. 16.7.1 Upgrade by Local Backup Device Before You Start Connect your device to a local storage device that contains the firmware update file. Steps 1.
  • Page 185: Upgrade By Hik-Connect

    Network Video Recorder User Manual Figure 16-12 FTP Upgrade 3. Enter FTP Server Address. 4. Click Upgrade to start upgrading. 5. After the upgrading is complete, reboot the device to activate the new firmware. 16.7.3 Upgrade by Hik-Connect After logging the device into Hik-Connect, the device would periodically check for the latest firmware from Hik-Connect.
  • Page 186: Log Management

    Network Video Recorder User Manual contain the file. Steps 1. Go to Maintenance → Import/Export. Figure 16-13 Import/Export Configuration File 2. Export or import the device configuration files. – Click Export to export configuration files to the selected local backup device. –...
  • Page 187: Search & Export Log Files

    Network Video Recorder User Manual Figure 16-14 Log Storage 2. Set Log Storage Mode. System Default Each disk will allocate a certain space to store logs. Old logs will be overwritten when the space is full. Custom You can set Log Storage Period or allocate Log Disk for log storage. When logs exceed the period, the historical logs cannot be searched.
  • Page 188: Upload Logs To The Server

    Network Video Recorder User Manual Figure 16-16 Log Search Results Note Up to 2,000 log files can be displayed each time. 5. Related Operation: Click or double-click it to view detailed information. Click it to view the related video file. Export/Export ALL Click it to export all the system logs to the storage device.
  • Page 189: One-Way Authentication

    Network Video Recorder User Manual 3. Set Upload Time, Server IP Address, and Port. 4. Optional: Click Test to test if parameters are valid. 5. Click Apply. 16.9.4 One-Way Authentication You can install a CA certificate (from the server) to your device to authorize the server via web browser.
  • Page 190: Restore Default Settings

    Network Video Recorder User Manual communication security. Two-way authentication can be configured via web browser. Before You Start ● Download the CA certificate from the server. ● Ensure log server parameters are valid. Steps 1. Go to Configuration → Network → Advanced Settings → Log Server Configuration. Figure 16-19 Two-Way Authentication 2.
  • Page 191: Schedule Reboot

    Network Video Recorder User Manual Figure 16-20 Restore Default Settings 2. Select the restore type from the following three options. Restore Defaults Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.
  • Page 192: Ip/Mac Address Filter

    Network Video Recorder User Manual permission to connect other devices via ONVIF protocol. Steps 1. Go to Maintenance → System Service → ONVIF. 2. Check Enable ONVIF to enable the ONVIF access management. Note ONVIF protocol is disabled by default. 3.
  • Page 193: Rtsp Authentication

    Network Video Recorder User Manual Figure 16-21 Address Filter 2. Check Enable. 3. Select Restriction Mode. Choose to filter by IP address or MAC Address. 4. Select Restriction Type. The device mechanism will allow or forbid specific IP/MAC address to get access to your device.
  • Page 194: Rtsp Digest Algorithm

    Network Video Recorder User Manual 16.12.4 RTSP Digest Algorithm RTSP digest algorithm is based on RTSP protocol, it is an algorithm for digest authentication of the user authentication. You can configure RTSP digest algorithm via web browser. Go to Configuration → System → Security → Authentication via web browser to select the required RTSP digest algorithm type.
  • Page 195: Picture Url Digest Authentication

    Network Video Recorder User Manual of the user authentication. You can configure HTTP/web digest algorithm via web browser. Go to Configuration → System → Security → Authentication via web browser to select the required digest algorithm type. 16.12.8 Picture URL Digest Authentication When using HTTP protocol to download the pictures which are uploaded by SDK, picture URL digest authentication controls whether the picture download process requires digest authentication or not.
  • Page 196: Chapter 17 Appendix

    Network Video Recorder User Manual Chapter 17 Appendix 17.1 Glossary Dual-Stream Dual-stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 1080P and the sub-stream having a maximum resolution of CIF.
  • Page 197: Frequently Asked Questions

    Network Video Recorder User Manual Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of computers over a network. NTSC Acronym for National Television System Committee. NTSC is an analog television standard used in such countries as the United States and Japan. Each frame of an NTSC signal contains 525 scan lines at 60Hz.
  • Page 198: Why Is The Video Recorder Notifying The Stream Type Is Not Supported

    Network Video Recorder User Manual max. bitrate shall be less than 2048 Kbps), then delete the channel and add it back again. 17.2.2 Why is the video recorder notifying the stream type is not supported? Reason The camera encoding format mismatches with the video recorder. Solution If the camera is using H.265/MJPEG for encoding, but video recorder does not support H.265/MJPEG, change the camera encoding format to the same as video recorder.
  • Page 199: Why Is The Timeline At Playback Not Constant

    Network Video Recorder User Manual video? Solution Check if the encoding type at live view toolbar is H.265. 17.2.6 Why is the timeline at playback not constant? Reason 1. When the video recorder is using event recording, it only records video when event occurs. Hence the video may not be continuous.
  • Page 200: Why Is The Video Recorder Notifying Ip Conflict

    Network Video Recorder User Manual Solution When adding camera, click Custom Add to add camera. 17.2.9 Why is the video recorder notifying IP conflict? Reason The video recorder uses the same IP address as other devices. Solution Change the IP address of video recorder. Ensure it is not the same as other devices. 17.2.10 Why is image getting stuck when playing back by single or multi- channel cameras? Reason...
  • Page 201 Network Video Recorder User Manual set? Reason 1. The recording schedule is incorrect. 2. The motion detection event setting is incorrect. 3. HDD exception. Solution 1. The recording schedule is setup correctly by following the steps listed in Configuring Record/Capture Schedule. 2.
  • Page 202 UD33768B...

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