HIKVISION DS-9600NI-I8B Series User Manual
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HIKVISION DS-9600NI-I8B Series User Manual

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Network Video Recorder
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Summary of Contents for HIKVISION DS-9600NI-I8B Series

  • Page 1 Network Video Recorder User Manual...
  • Page 2 INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
  • Page 3 Network Video Recorder User Manual PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
  • Page 4 Network Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 5 Network Video Recorder User Manual 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg).
  • Page 6 Network Video Recorder User Manual Applicable Model This manual is applicable to the following models. Table 1-1 Applicable Model Series Model DS-9608NI-I8(B) DS-9616NI-I8(B) DS-9600NI-I8(B) DS-9632NI-I8(B) DS-9664NI-I8(B) DS-9616NI-I16(B) DS-9600NI-I16(B) DS-9632NI-I16(B) DS-9664NI-I16(B) DS-9608NI-I8 DS-9616NI-I8 DS-9600NI-I8 DS-9632NI-I8 DS-9664NI-I8 DS-9616NI-I16 DS-9600NI-I16 DS-9632NI-I16 DS-9664NI-I16 DS-8608NI-I8 DS-8616NI-I8 DS-8600NI-I8 DS-8632NI-I8...
  • Page 7 Network Video Recorder User Manual Series Model DS-7708NI-I4 DS-7700NI-I4 DS-7716NI-I4 DS-7732NI-I4 DS-7716NI-I4(B) DS-7700NI-I4(B) DS-7732NI-I4(B) DS-7708NI-I4/8P DS-7700NI-I4/P DS-7716NI-I4/16P DS-7732NI-I4/16P DS-7716NI-I4/16P(B) DS-7700NI-I4/P(B) DS-7732NI-I4/16P(B) DS-7808NI-I2 DS-7800NI-I2 DS-7816NI-I2 DS-7832NI-I2 DS-7808NI-I2/8P DS-7800NI-I2/P DS-7816NI-I2/16P DS-7832NI-I2/16P DS-7916NI-I4 DS-7900NI-I4 DS-7932NI-I4 DS-7916NI-I4/16P DS-7900NI-I4/P DS-7932NI-I4/16P DS-7932NI-I4/24P...
  • Page 8 Network Video Recorder User Manual Safety Instruction ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
  • Page 9 Network Video Recorder User Manual Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: ● The device is designed for indoor use only. Install it in a well-ventilated, dust-free environment without liquids. ●...
  • Page 10 Network Video Recorder User Manual Content Convention In order to simplify description, please read the following conventions. ● Recorder or device mainly refers to video recorder. ● IP device mainly refers to network camera (IP camera), IP dome (speed dome), DVS (Digital Video Server), or NVS (Network Video Server).
  • Page 11 Network Video Recorder User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could Danger result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, Caution could result in equipment damage, data loss, performance...

  • Page 12: Table Of Contents

    Network Video Recorder User Manual Contents Chapter 1 Basic Operation ......................1 1.1 Activate Your Device ......................1 1.1.1 Default User and IP Address ..................1 1.1.2 Activate via Local Menu ..................... 1 1.1.3 Activate via SADP ....................... 2 1.1.4 Activate via Client Software..................3 1.1.5 Activate via Web Browser ..................
  • Page 13 Network Video Recorder User Manual 3.1.2 Configure Live View Layout..................26 3.1.3 Switch Main/Auxiliary Port ..................27 3.2 Digital Zoom......................... 27 3.3 Fisheye View ........................28 3.4 3D Positioning ........................29 3.5 Configure Channel-Zero Encoding ..................29 3.6 PTZ Control .......................... 30 3.6.1 Configure PTZ Parameters ..................
  • Page 14 Network Video Recorder User Manual 4.2.7 Play External Files ..................... 48 4.3 Playback Operations ......................48 4.3.1 Edit Video Clips ......................48 4.3.2 Thumbnails View ...................... 48 Chapter 5 Picture Capture ......................49 5.1 Configure Parameters ......................49 5.2 Configure Capture Schedule ....................49 5.3 Configure Holiday Capture Schedule ..................
  • Page 15 Network Video Recorder User Manual 6.2.15 Unattended Baggage Detection................69 6.2.16 Object Removal Detection ..................70 6.2.17 Audio Exception Detection ..................71 6.2.18 Defocus Detection ....................72 6.2.19 Sudden Scene Change Detection ................73 6.2.20 PIR Alarm ........................ 74 6.2.21 Thermal Camera Detection ..................75 6.2.22 Queue Management ....................
  • Page 16 Network Video Recorder User Manual 8.2 Heat Map ..........................92 Chapter 9 File Management ..................... 94 9.1 Search Files .......................... 94 9.2 Export Files .......................... 94 9.3 Quick Backup ........................95 9.4 Smart Search ........................95 9.4.1 Face Picture Search ....................95 9.4.2 Human Search ......................
  • Page 17 Network Video Recorder User Manual Chapter 13 POS Configuration ....................123 13.1 Configure POS Connection ....................123 13.2 Configure POS Text Overlay .................... 126 13.3 Configure POS Alarm ....................... 127 Chapter 14 User Management and Security ................129 14.1 Manage User Accounts ....................129 14.1.1 Add a User ......................
  • Page 18 Network Video Recorder User Manual 15.5.1 Network Traffic Monitoring ................. 145 15.5.2 Test Network Delay and Packet Loss ..............145 15.5.3 Export Network Packet ..................146 15.5.4 Network Resource Statistics ................146 15.6 Storage Device Maintenance ..................147 15.6.1 Bad Sector Detection.................... 147 15.6.2 S.M.A.R.T.
  • Page 19 Network Video Recorder User Manual 15.11.9 Serial Port Authentication Service ..............161 Chapter 16 Appendix ......................163 16.1 Glossary ........................... 163 16.2 Communication Matrix ....................164 16.3 Device Command......................165 16.4 Frequently Asked Questions ................... 165 16.4.1 Why is there a part of channels displaying “No Resource” or turning black screen in multi-screen live view? ................

  • Page 20: Chapter 1 Basic Operation

    Network Video Recorder User Manual Chapter 1 Basic Operation 1.1 Activate Your Device 1.1.1 Default User and IP Address ● Default administrator account: admin. ● Default IPv4 address: 192.168.1.64. 1.1.2 Activate via Local Menu For the first-time access, you have to set an admin password to activate your device. No operation is allowed before activation.

  • Page 21: Activate Via Sadp

    Network Video Recorder User Manual Warning We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

  • Page 22: Activate Via Client Software

    Network Video Recorder User Manual Figure 1-2 Activate via SADP 4. Create and input the new password in the password field, and confirm the password. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 23 Network Video Recorder User Manual Figure 1-3 Control Panel 2. Click Device Management to enter the Device Management interface, as shown below.
  • Page 24 Network Video Recorder User Manual Figure 1-4 Device Management Interface 3. Check the recorder status from the device list, and select an inactive recorder. 4. Click Activate to pop up the Activation interface. 5. Create a password and input the password in the password field, and confirm the password. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower...

  • Page 25: Activate Via Web Browser

    Network Video Recorder User Manual Figure 1-5 Activation 6. Click OK to start activation. 7. Click Modify Netinfo to pop up the Network Parameter Modification interface, as shown below. Figure 1-6 Modify Network Parameters 8. Change the recorder IP address to the same subnet with your computer. Modify the IP address manually.Check Enable DHCP.

  • Page 26: Configure Tcp/Ip

    Network Video Recorder User Manual supported resolutions include 1024 × 768 and above. Steps 1. Enter the IP address in web browser, and then press Enter. The default IP address is 192.168.1.64. Figure 1-7 Web Browser Activation 2. Set the password for the admin user account. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower...
  • Page 27 Network Video Recorder User Manual Figure 1-8 TCP/IP Settings 2. Select Working Mode as Net-Fault Tolerance or Multi-Address Mode. Net-Fault Tolerance The two NIC cards use the same IP address, and you can select the main NIC to LAN1 or LAN2. In this way, in case of one NIC card failure, the device will automatically enable another standby NIC card so as to ensure the normal running of the system.

  • Page 28: Configure Hdd

    Network Video Recorder User Manual 1.3 Configure HDD Ensure the video recorder storage media is well. You can install at least one HDD and initialize it, or create a RAID and initialize it. 1.4 Add Network Camera Before you can get live video or record the video files, you must add the network cameras to the connection list of the device.

  • Page 29: Add Automatically Searched Online Network Camera

    Network Video Recorder User Manual 1.4.1 Add Automatically Searched Online Network Camera Steps 1. Click on the main menu. 2. Click Number of Unadded Online Device at the bottom. 3. Select the automatically searched online network cameras. 4. Click Add to add the camera which has the same login password with the video recorder. Figure 1-10 Add Automatically Searched Online Network Camera Note If the network camera to add has not been activated, you can activate it in the network camera...

  • Page 30: Add Network Camera Through Poe

    For details, refer to Import Network Camera Certificate. Note The enhanced SDK service is only available when you use HIKVISION protocol. 8. Optional: Click Search to search other network cameras. 9. Optional: Click Continue to Add to add other network cameras.
  • Page 31 Network Video Recorder User Manual the PoE interface supports the Plug-and-Play function. Add PoE Camera Steps 1. Go to Camera → Camera → PoE Settings. 2. Enable or disable long network cable mode by selecting Long Distance or Short Distance. Long Distance Long-distance (100 to 300 meters) network transmissions via PoE interface.
  • Page 32 Network Video Recorder User Manual Figure 1-12 Add PoE Camera 3. Click Apply. 4. Connect PoE cameras to device PoE ports with network cables. 5. Go to Camera → Camera → IP Camera to view camera image and information. Add Non-PoE Network Camera You can disable the PoE interface by selecting the manual while the current channel can be used as a normal channel and the parameters can also be edited.

  • Page 33: Add Network Camera Via Customized Protocol

    Network Video Recorder User Manual Figure 1-13 Edit Network Camera 3. Select Adding Method as Manual. Plug-and-Play The camera is physically connected to the PoE interface. Its parameters cannot be edited. You can go to System → Network → TCP/IP to change IP address of PoE port. Manual Add IP camera without physical connection via network.

  • Page 34: Connect To Platform

    Network Video Recorder User Manual Note 3. Set protocol parameters. Type The network camera adopting custom protocol must support getting stream through standard RTSP. Path Contact the manufacturer of network camera for the URL (Uniform Resource Locator) of getting main stream and sub-stream. Note The protocol type and the transfer protocol must be supported by the network camera to add.
  • Page 35 Network Video Recorder User Manual Figure 1-14 ISUP Settings 2. Select Access Type as ISUP. 3. Check Enable. Note Enabling ISUP will disable other platform access. 4. Set the related parameters. Server Address The platform server IP address. Server Port The platform server port, ranges from 1024 to 65535.

  • Page 36: Configure Hik-Connect

    4. Bind your device with a Hik-Connect account. 1) Use a smart phone to scan the QR code, and download Hik-Connect app. You can also download it from https://appstore.hikvision.com, or the QR code below. Refer to Hik- Connect Mobile Client User Manual for details.
  • Page 37 Network Video Recorder User Manual Note If the device is already bound with an account, you can click Unbind to unbind with the current account. 5. Click Apply. What to do next You can access your video recorder via Hik-Connect.

  • Page 38: Chapter 2 Camera Settings

    Network Video Recorder User Manual Chapter 2 Camera Settings 2.1 Configure Image Parameters You can customize image parameters, including day/night switch, backlight, contrast, and saturation in Camera → Display. Image Settings Customize the image parameters including brightness, contrast, and saturation. Exposure Set the camera exposure time (1/10000 to 1 sec).

  • Page 39: Configure Privacy Mask

    Network Video Recorder User Manual Figure 2-1 OSD Settings 6. Drag the text frame on the preview window to adjust the OSD position. 7. Click Apply. 2.3 Configure Privacy Mask The privacy mask protects personal privacy by concealing parts of the image from kive view or recording with a masked area.

  • Page 40: Ip Camera Time Sync

    Network Video Recorder User Manual Figure 2-2 Privacy Mask Settings Note ● Up to 4 privacy masks zones can be configured and the size of each area can be adjusted. ● You can clear the configured privacy mask zones on the window by clicking the corresponding clear zone 1 to 4 icons on the right of the window, or click Clear All to clear all zones.

  • Page 41: Import Network Camera Certificate

    Network Video Recorder User Manual 2. Position the cursor on the window of the IP camera and click 3. Check Enable IP Camera Time Sync. 4. Click OK. 5. Optional: All IPC channels can be enabled/disabled with shortcuts. 1) Go to Maintenance → System Service → More Settings. 2) Click Time Sync Configuration, select Enable IPC Time Sync or Disable IPC Time Sync to enable/disable scheduled time sync for all IPC/IoT channels.

  • Page 42: Import/Export Ip Camera Configuration Files

    Network Video Recorder User Manual 2.6 Import/Export IP Camera Configuration Files The IP camera information, including the IP address, manage port, password of admin, etc., can be saved in Microsoft Excel format and backed up to the local device. The exported file can be edited on a PC, including adding or deleting the content, and copying the setting to other devices by importing the Excel file to it.

  • Page 43: Chapter 3 Live View

    Network Video Recorder User Manual Chapter 3 Live View Live view displays the video image getting from each camera in real time. 3.1 Start Live View Click on the main menu bar. ● Select a window and double click a camera from the channel list to play the live image of the camera.

  • Page 44: Configure Live View Settings

    Network Video Recorder User Manual Note If exception occurs, error information will be displayed on the screen. Click to edit the parameters of different channel(s). 3.1.1 Configure Live View Settings Live View settings can be customized. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc.

  • Page 45: Configure Live View Layout

    Network Video Recorder User Manual Set the time in seconds to show alarm event screen. 3. Click OK. 3.1.2 Configure Live View Layout Live view displays the video image getting from each camera in real time. Configure Custom Live View Layout Steps 1.

  • Page 46: Switch Main/Auxiliary Port

    Network Video Recorder User Manual Configure Live View Mode Steps 1. Go to System → Live View → View. 2. Select the video output interface. 3. Select a layout or custom layout from the toolbar. 4. Select a division window, and double-click on a camera in the list to link the camera to the window.

  • Page 47: Fisheye View

    Network Video Recorder User Manual Figure 3-4 Digital Zoom 3.3 Fisheye View The device supports the fisheye camera expansion in Live View or playback mode. Before You Start ● The fisheye expansion view feature is supported only by certain models. ●...

  • Page 48: Positioning

    Network Video Recorder User Manual Icon Description Icon Description electronic PTZ Fisheye View because function, also called it approximates the e-PTZ. vision of a fish’s convex eye. The lens produces curvilinear images of a large area, while distorting the perspective and angles of objects in the image.

  • Page 49: Ptz Control

    Network Video Recorder User Manual Figure 3-5 Channel-Zero Encoding 3. Configure Frame Rate, Max. Bitrate Mode, and Max. Bitrate. Note The higher frame rate and bitrate require the higher bandwidth. 4. Click Apply. You can view all the channels on one screen via CMS or web browser. 3.6 PTZ Control 3.6.1 Configure PTZ Parameters Follow these procedures to set the PTZ parameters.

  • Page 50: Set A Preset

    Network Video Recorder User Manual Figure 3-6 PTZ Parameters Settings 3. Edit the PTZ parameters. Note All the parameters should be exactly match the PTZ camera parameters. 4. Click OK to save the settings. 3.6.2 Set a Preset Presets record the PTZ position and the status of zoom, focus, iris, etc. You can call a preset to quickly move the camera to the predefined position.

  • Page 51: Call A Preset

    Network Video Recorder User Manual 9. Optional: Click in the lower right corner of Live View to view the configured presets. Figure 3-8 View the Configured Presets 3.6.3 Call a Preset A preset enables the camera to point to a specified position such as a window when an event takes place.
  • Page 52 Network Video Recorder User Manual Figure 3-11 Patrol Configuration 3. Select the patrol No. 4. Click Set. Figure 3-12 Patrol Settings 5. Click to add a key point to the patrol.

  • Page 53: Call A Patrol

    Network Video Recorder User Manual Figure 3-13 Key Point Configuration 1) Configure key point parameters. Preset Determines the order the PTZ will follow while cycling through the patrol. Speed Defines the speed the PTZ will move from one key point to the next. Duration Refers to the duration to stay at the corresponding key point.

  • Page 54: Set A Pattern

    Network Video Recorder User Manual Figure 3-14 Patrol Configuration 3. Select a patrol. 4. Click Call to start the patrol. 5. Optional: Click Stop to stop the patrol. 3.6.6 Set a Pattern Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ move according to the predefined path.

  • Page 55: Call A Pattern

    Network Video Recorder User Manual 3.6.7 Call a Pattern Follow the procedure to move the PTZ camera according to the predefined patterns. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view. 2. Click Pattern to configure pattern. Figure 3-16 Pattern Configuration 3.

  • Page 56: One-Touch Park

    (park time). Before You Start Before operating this function, make sure the connected camera supports linear scan and is in HIKVISION protocol. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view.

  • Page 57: Chapter 4 Recording And Playback

    Network Video Recorder User Manual Chapter 4 Recording and Playback 4.1 Recording 4.1.1 Configure Recording Parameters Configure Video Parameters Go to Camera → Video Parameters. Main Stream Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size.
  • Page 58 Network Video Recorder User Manual Sub-Stream Sub-stream is a second code that runs alongside the main stream. It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is often exclusively used by apps to view live video. Users with limited internet speeds may benefit most from this setting.

  • Page 59: Enable H.265 Stream Access

    Network Video Recorder User Manual Expired Time The expired time is period for a recorded file to be kept in the HDD. When the deadline is reached, the file will be deleted. If you set the expired time to 0, the file will not be deleted. The actual keeping time for the file should be determined by the capacity of the HDD.
  • Page 60 Network Video Recorder User Manual triggered recording and capture, you must configure the motion detection settings, alarm input settings and other events as well. Refer to VCA Event Alarm for details. Steps 1. Go to Storage → Schedule → Record. 2.

  • Page 61: Configure Holiday Recording

    Network Video Recorder User Manual Figure 4-2 Record Schedule Note ● You can repeat the above steps to set schedule recording or capture for each day in the week. ● Continuous recording is applied to each day by default. 6. Optional: Copy the recording schedule to other camera(s). 1) Click Copy to.

  • Page 62: Playback

    Network Video Recorder User Manual 4. Check Enable. Figure 4-3 Edit Holiday Settings 5. Set Holiday Name, Mode, Start Date, and End Date. 6. Click OK. 7. Set the schedule for holiday recording. Refer to Configure Recording Schedule for details. 4.2 Playback 4.2.1 Instant Playback Instant playback enables the device to play the recorded video files recorded in the last five...

  • Page 63: Play Normal Video

    Network Video Recorder User Manual Figure 4-4 Playback 4.2.2 Play Normal Video Go to Playback, select date and camera(s). is the window division shortcut for grouping cameras and playing videos. You can also select camera(s) from the list to achieve simultaneous playback of multiple camera(s). Position the cursor on playback window, and use the toolbar at the bottom to perform playback operations.

  • Page 64: Play Smart Searched Video

    Network Video Recorder User Manual Figure 4-5 Play Normal Video 4.2.3 Play Smart Searched Video In smart playback mode, the device can analyze videos that containing motion, line, or intrusion detection information, and mark them in red. Go to Playback, click Smart, and then click motion detection ( ), line crossing detection ( ), or intrusion detection ( ) in the toolbar at the bottom to play the video as your desire.

  • Page 65: Play Custom Searched Files

    Network Video Recorder User Manual 4.2.4 Play Custom Searched Files You can play video by customized search conditions. Steps 1. Go to Playback. 2. Select camera(s) from the list. 3. Click Custom Search at the lower-left corner. 4. Select a search method. For example, Search by Appearance. 5.

  • Page 66: Play By Sub-Periods

    Network Video Recorder User Manual Play Tag Files Steps 1. Go to Playback. 2. Click Custom Search at the lower-left corner. 3. Click Search by Tag. 4. Set search conditions, including time and tag keyword. 5. Click Start Search. The search result list displays 1 channel. 6.

  • Page 67: Play External Files

    Network Video Recorder User Manual 4.2.7 Play External Files You can play files from external storage devices. Before You Start Connect the storage device with the video files to your device. Steps 1. Go to Playback. 2. Click at the lower-left corner. 3.

  • Page 68: Chapter 5 Picture Capture

    Network Video Recorder User Manual Chapter 5 Picture Capture Note This chapter is only available for certain models. 5.1 Configure Parameters The picture refers to the live picture captured in continuous or event recording. You can edit picture parameters in Storage → Schedule → Capture → Advanced. Resolution Set the picture resolution.
  • Page 69 Network Video Recorder User Manual plan as its capture priority during holidays. Before You Start Ensure you have installed HDDs, or added network disks for storage. Steps 1. Go to System → Holiday. 2. Select a holiday item from the list and click 3.

  • Page 70: Chapter 6 Event

    Network Video Recorder User Manual Chapter 6 Event 6.1 Normal Event Alarm 6.1.1 Configure Motion Detection Alarms Motion detection enables the device to detect the moving objects in the monitored area and trigger alarms. Steps 1. Go to System → Event → Normal Event → Motion Detection. 2.

  • Page 71: Configure Video Tampering Alarms

    Network Video Recorder User Manual 5. Set linkage actions. Refer to Configure Linkage Actions. 6.1.3 Configure Video Tampering Alarms Video tampering detection triggered an alarm when the camera lens is covered and takes alarm response action(s). Steps 1. Go to System → Event → Normal Event → Video Tampering. 2.

  • Page 72: Configure Combined Alarm

    Network Video Recorder User Manual Figure 6-1 Event Hint Settings 3. Select an exception type. Figure 6-2 Exceptions Handling 4. Set the linkage actions. Refer to Configure Linkage Actions. 6.1.6 Configure Combined Alarm Combined alarm combines events with alarm input. The combined alarm will be triggered when it receives alarms from both alarm input and events.

  • Page 73: Vca Event Alarm

    Network Video Recorder User Manual 4. Click Combined Alarm. 5. Select a channel as your desire. 6. Select Combined Alarm Event. 7. Click Apply. Note The combined alarm arming schedule and linkage action are the same as the selected event(s). Figure 6-3 Combined Alarm 6.2 VCA Event Alarm The device supports receiving VCA detections sent by connected IP cameras.

  • Page 74: Temperature Screening

    Network Video Recorder User Manual Note ● VCA detections must be supported by the connected IP camera. ● Refer to the network camera user manual for detailed VCA detection instructions. 6.2.1 Temperature Screening After specified thermography cameras are connected, the device can display temperature measurement results, and notify you with audio alert when normal or abnormal temperature is detected.

  • Page 75: Hard Hat Detection

    Network Video Recorder User Manual Steps 1. Go to Configuration → Event → More Events → Transparent Transmission Configuration. The available events are listed in Event Description List. 2. Click Template List to export the template list file. Note The template list is for reference only. It cannot be deleted or edited. 3.

  • Page 76: Line Crossing Detection

    Network Video Recorder User Manual Figure 6-4 Face Capture 3. Select a camera to configure. 4. Check Enable Face Capture. 5. Optional: Check Save VCA Picture to save the captured pictures of face detection. 6. Set the detection sensitivity. Note Sensitivity range: [1-5].
  • Page 77 Network Video Recorder User Manual Figure 6-5 Line Crossing Detection 4. Check Enable Line Crossing Detection. 5. Optional: Check Save VCA Picture to save the captured pictures of line crossing detection. 6. Set the line crossing detection rules and detection areas. 1) Select an arming area.

  • Page 78: Intrusion Detection

    Network Video Recorder User Manual 2) Draw an area in preview window. 3) Click Stop Drawing. 8. Optional: Select Detection Target as Human or Vehicle to discard alarms which are not triggered by human body or vehicle. 9. Set the arming schedule. Refer to Configure Arming Schedule. 10.

  • Page 79: Region Entrance Detection

    Network Video Recorder User Manual Sensitivity Sensitivity is the object size which is able to trigger an alarm. The higher the sensitivity is, the more easily the detection alarm will be triggered. 3) Click Draw Area. 4) Draw a quadrilateral in the preview window. 7.
  • Page 80 Network Video Recorder User Manual Figure 6-7 Region Entrance Detection 4. Check Enable Region Entrance Detection. 5. Optional: Check Save VCA Picture to save the captured pictures of region entrance detection pictures. 6. Set detection rules and detection areas. 1) Select Arming Region. Note Up to 4 regions are selectable.

  • Page 81: Region Exiting Detection

    Network Video Recorder User Manual 6.2.8 Region Exiting Detection Region exiting detection detects objects that exit from a predefined virtual region. Steps 1. Go to Smart Analysis → Smart Event Settings → Perimeter Protection. 2. Select a camera. 3. Click Region Exiting. Figure 6-8 Region Exiting Detection 4.

  • Page 82: Vehicle Detection

    Network Video Recorder User Manual 6.2.9 Vehicle Detection Vehicle detection, available in the road traffic monitoring, is tend to detect the passed vehicle on the road, and capture its license plate at the same time. Steps 1. Go to Smart Analysis → Smart Event Settings → Vehicle Detection. 2.

  • Page 83: Loitering Detection

    Network Video Recorder User Manual 6.2.11 Loitering Detection Loitering detection is used to detect whether a target stays within a specified area longer than the set time and trigger alarm for linked actions. Steps 1. Go to Smart Analysis → Smart Event Settings → Other Events. 2.

  • Page 84: People Gathering Detection

    Network Video Recorder User Manual Sensitivity Similarity of the background image to the object. The higher the value is, more easily the detection alarm will be triggered. 7. Set the arming schedule. Refer to Configure Arming Schedule. 8. Set the linkage actions. Refer to Configure Linkage Actions. 9.

  • Page 85: Fast Moving Detection

    Network Video Recorder User Manual Note Up to 4 areas are selectable. 2) Click Draw Area to draw a quadrilateral in the preview window by specifying four vertices of the area. 3) Set Percentage. Percentage The density of human bodies within the area. If it exceeds the threshold value, the device will trigger alarm.

  • Page 86: Parking Detection

    Network Video Recorder User Manual Figure 6-11 Fast Moving Detection 4. Check Enable Fast Moving. 5. Optional: Check Save VCA Picture to save the captured fast moving detection pictures. 6. Set fast moving detection parameters. 1) Select Arming Region. Up to 4 regions are selectable. 2) Click Draw Area to draw a quadrilateral in the preview window by specifying four vertices of the area.
  • Page 87 Network Video Recorder User Manual Figure 6-12 Parking Detection 4. Check Enable Parking Detection. 5. Optional: Check Save VCA Picture to save the captured parking detection pictures. 6. Set parking detection parameters. 1) Select Arming Area. Note Up to 4 areas are selectable. 2) Set Time Threshold.

  • Page 88: Unattended Baggage Detection

    Network Video Recorder User Manual 6.2.15 Unattended Baggage Detection Unattended baggage detection detects the objects left over in a predefined region such as the baggage, purses, dangerous materials, etc., and a series of actions can be taken when the alarm is triggered.

  • Page 89: Object Removal Detection

    Network Video Recorder User Manual Similarity of the background image to the object. The higher the value is, more easily the detection alarm will be triggered. 3) Click Draw Region and draw a quadrilateral in the preview window. 7. Set the arming schedule. Refer to Configure Arming Schedule. 8.

  • Page 90: Audio Exception Detection

    Network Video Recorder User Manual 2) Drag the sliders to set Time Threshold and Sensitivity. Time Threshold The time of the objects removed from the region. If the value is 10, alarm will be triggered after the object disappears from the region for 10 s. Range [5-20]. Sensitivity The similarity degree of the background image.

  • Page 91: Defocus Detection

    Network Video Recorder User Manual 2) Check Audio Loss Exception, Sudden Increase of Sound Intensity Detection, and/or Sudden Decrease of Sound Intensity Detection. Audio Loss Exception Detects a steep sound rise in the surveillance scene. Set Sensitivity and Sound Intensity Threshold for the steep sound rise.

  • Page 92: Sudden Scene Change Detection

    Network Video Recorder User Manual Figure 6-16 Defocus Detection 4. Check Enable. 5. Optional: Check Save VCA Picture to save the captured defocus detection pictures. 6. Set the detection sensitivity. Sensitivity Sensitivity range: [1-100]. The higher the value is, the more easily the defocus image will be detected.

  • Page 93: Pir Alarm

    Network Video Recorder User Manual Figure 6-17 Sudden Scene Change 4. Check Enable. 5. Optional: Check Save VCA Picture to save the captured sudden scene change detection pictures. 6. Set the detection sensitivity. Sensitivity Ranges from 1 to 100, the higher the value, the more easily the change of scene can trigger the alarm.

  • Page 94: Thermal Camera Detection

    Network Video Recorder User Manual Figure 6-18 PIR Alarm 4. Check PIR Alarm. 5. Optional: Check Save VCA Picture to save the captured of PIR alarm pictures. 6. Set the arming schedule. Refer to Configure Arming Schedule. 7. Set the linkage actions. Refer to Configure Linkage Actions. 8.

  • Page 95: Queue Management

    Network Video Recorder User Manual 6.2.22 Queue Management After connecting with queue management camera, you can set the arming schedule and linkage action of queue management. Before You Start Ensure the recorder have connected with queue management camera. Steps 1. Go to Smart Analysis → Smart Event Settings → Other Events. 2.

  • Page 96: Configure Arming Schedule

    Network Video Recorder User Manual Note The smart analysis results of the detection are displayed in the list. Click a result in the list to play the related video. 6.4 Configure Arming Schedule Steps 1. Click Arming Schedule. 2. Click Edit. 3.

  • Page 97: Configure Linkage Actions

    Network Video Recorder User Manual Figure 6-19 Set Arming Schedule 4. You can click Copy to copy the current day arming schedule settings to other day(s). 5. Click Apply to save the settings. 6.5 Configure Linkage Actions Alarm linkage actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output, and Send Email.

  • Page 98: Configure Buzzer

    Network Video Recorder User Manual simultaneously in several channels, you must configure the auto-switch dwell time. Note Auto-switch will terminate once the alarm stops and back to the live view interface. Steps 1. Go to System → Live View → General. 2.

  • Page 99: Configure Email Linkage

    Network Video Recorder User Manual 4. Select Notify Surveillance Center. 6.5.4 Configure Email Linkage The system can send an email with alarm information to a user or users when an alarm is detected. Steps 1. Go to System → Network → Advanced → Email. 2.

  • Page 100: Configure Audio And Light Alarm Linkage

    Network Video Recorder User Manual 4. Select an alarm output item from the list. Note If the device has 8 alarm outputs, the Ctrl 12V power is controled by alarm output 9. Connect positive pole to A of Ctrl 12V, and connect negative pole to B of Ctrl 12V. The power will be turned on when the alarm output is triggered.

  • Page 101: Chapter 7 Iot

    Maximum number of IoT channel is the half of maximum network camera number of your video recorder. 7.1.1 Add an Access Control Device Add Hikvision alarm host and video intercom devices to receive alarms. You can configure linkage actions like triggering recording and full screen monitoring, when an alarm occurs. Before You Start Install access control devices.

  • Page 102: Add An Alarm Device

    Network Video Recorder User Manual Note All IoT channels can be enabled/disabled with shortcuts. 1. Go to Maintenance → System Service → More Settings. Click Time Sync Configuration, select Enable IoT Time Sync or Disable IoT Time Sync to enable/disable scheduled time sync for all IoT channels. Figure 7-2 IoT Time Sync This function is only available for the admin user.
  • Page 103 Network Video Recorder User Manual Figure 7-3 Alarm Device 3. Enter access control device information. The information must be the same with the alarm device to add. 4. Optional: Check Enable IoT Time Sync as your desire. Note All IoT channels can be enabled/disabled with shortcuts. 1.

  • Page 104: Configure The Linkage Action And Arming Schedule

    Network Video Recorder User Manual 7.2 Configure the Linkage Action and Arming Schedule Configure the linkage actions and arming schedule for access control or alarm devices. Linkage actions will be triggered when the designate alarm occurs. Steps 1. Click of an added IoT device. Figure 7-5 Configure IoT 2.

  • Page 105: Search The Iot Record

    Network Video Recorder User Manual 4. Click OSD Display Configuration. Figure 7-6 OSD Configuration 5. Select items, including Device Name, Card No., Event Name, Name, and ID No., to display on live view image. The items are only for access control devices. 6.
  • Page 106 Network Video Recorder User Manual Figure 7-7 Search Event Record (Access Control) Figure 7-8 Search Event Record (Alarm Device) 2. Specify search conditions. Note Name/Card No.: When card swiping event occurs, the access control device will upload card name and card No. to video record. You can search event by card name or card No. 3.

  • Page 107: Iot Video/Picture

    Network Video Recorder User Manual Figure 7-9 Search Result (Access Control) Figure 7-10 Search Result (Alarm Device) 7.5 IoT Video/Picture Configure the event recording or capturing schedule for the selected trigger channel, the channel will automatically record videos or capture pictures when IoT alarm occurs. 7.5.1 Configure the Event Recording/Capturing The video recorder can record videos or capture pictures when an IoT alarm occurs.
  • Page 108 Network Video Recorder User Manual Figure 7-11 Trigger Channel 5. Click Apply. 6. Configure the event recording or capturing schedule. Here we take the example of configuring event recording to describe the steps. 1) Go to Storage → Schedule → Record. 2) Select Camera No.

  • Page 109: Search Iot Video

    Network Video Recorder User Manual Figure 7-12 Event Recording Result When an alarm occurs, the selected trigger channel will start event recording. 7.5.2 Search IoT Video Search IoT event triggered videos. Steps 1. Go to File Management → Video → Search by Event.
  • Page 110 Network Video Recorder User Manual Figure 7-13 Search Event Video 2. Set search conditions. Camera Select it as the selected trigger channels in IoT linkage action configuration. Event Type Select the desired IoT event. 3. Click Start Search.

  • Page 111: Chapter 8 Smart Report

    Network Video Recorder User Manual Chapter 8 Smart Report 8.1 People Counting People counting calculates the number of people entering or leaving a certain configured area and creates daily/weekly/monthly/annual reports for analysis. Steps 1. Go to Smart Analysis → Smart Report → Counting. 2.
  • Page 112 Network Video Recorder User Manual Figure 8-2 Heat Map 5. Click Counting. Note As shown in the figure above, red color block (255, 0, 0) indicates the most trafficked area, and blue color block (0, 0, 255) indicates the less-popular area. The results will be displayed in graphics marked in different colors.

  • Page 113: Chapter 9 File Management

    Network Video Recorder User Manual Chapter 9 File Management 9.1 Search Files Specify detailed conditions to search videos and pictures. Steps 1. Go to File Management → Video, or File Management → Picture. 2. Select a search method. For example, Search by Appearance, or Search by Event. 3.

  • Page 114: Quick Backup

    Network Video Recorder User Manual 9.3 Quick Backup All the videos can be backed up with a shortcut. Steps 1. Go to File Management → Video. 2. Search video(s) by setting different conditions (appearance, event or tag). 3. Click Quick Backup. Figure 9-1 Quick Backup 9.4 Smart Search 9.4.1 Face Picture Search...

  • Page 115: Human Search

    Network Video Recorder User Manual 6. Click Channel to select a channel as your desire. It will display search results for the selected channel. What to do next Refer to View Searching Result. Search by Appearance Search face picture by appearance. Steps 1.

  • Page 116: Vehicle Search

    Network Video Recorder User Manual Note ● You can click to view export progress. ● You can click to return to search interface. 9.4.3 Vehicle Search You can search and view the matched vehicle pictures. Steps 1. Go to File Management → Smart Search → Vehicle. 2.

  • Page 117: Chapter 10 Storage

    Network Video Recorder User Manual Chapter 10 Storage 10.1 Storage Device Management 10.1.1 Manage Local HDD Configure HDD Group Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. Steps 1.
  • Page 118 Network Video Recorder User Manual Figure 10-2 Local HDD Settings 7. Select a group number for the HDD. 8. Click OK. Note Regroup the cameras for HDD if the HDD group number is changed. 9. Go to Storage → Storage Mode. 10.

  • Page 119: Add A Network Disk

    Network Video Recorder User Manual Steps 1. Go to Storage → Storage Device. 2. Click of desired HDD. 3. Select HDD Property. HDD supports both read and write. Read-only Files in read-only HDD will not be overwritten. Redundant Save the videos and pictures not only in the R/W HDD but also in the redundant HDD. It effectively enhances the data safety and reliability.

  • Page 120: Configure Cloud Storage

    Network Video Recorder User Manual Figure 10-3 Add NetHDD 3. Select NetHDD type. 4. Enter NetHDD IP address and click Search to search the available NetHDD. 5. Select the desired NetHDD. 6. Click OK. 7. The added NetHDD will be displayed in the HDD list. Select the newly added NetHDD and click Init.

  • Page 121: Manage Esata

    Network Video Recorder User Manual Steps 1. Go to Configuration → Storage → Storage Management → Cloud Storage. Figure 10-4 Cloud Storage 2. Check Enable Cloud Storage. 3. Set cloud storage server parameters. Note There are multiple pools in a cloud storage server. A pool is like an HDD, it is used for store files. Each pool has an ID, hence you have to get the pool ID from storage server.
  • Page 122 Network Video Recorder User Manual 2. Select eSATA Usage as Export or Record/Capture. Export Use the eSATA for backup. Record/Capture Use the eSATA for record/capture. Refer to the following steps for operating instructions. Figure 10-5 eSATA Mode What to do next If eSATA usage is set as Record/Capture, enter the storage device interface to edit its property or initialize it.

  • Page 123: Dynamically Adjust Recording Writing Buffer

    Network Video Recorder User Manual Figure 10-6 Configure eSATA for Auto Backup 10.1.5 Dynamically Adjust Recording Writing Buffer Dynamically adjust recording writing buffer allows the device to adjust buffer memory dynamically when bit rate exceeds limit. Steps 1. Go to Storage → Advanced. 2.

  • Page 124: Disk Array

    Network Video Recorder User Manual Figure 10-7 Dynamically Adjust Recording Writing Buffer Note This function will result in higher memory use. Restart the device after you enable/disable the function. 10.2 Disk Array A disk array is a data storage virtualization technology that combines multiple physical disk drives into a single logical unit.
  • Page 125 Network Video Recorder User Manual touch configuration and manual configuration. One-Touch Creation One-touch configuration creates the disk array. By default, the array type created by one-touch configuration is RAID 5. Before You Start Install at least 3 HDDs. If more than 10 HDDs are installed, 2 arrays will be created. To maintain reliability and stability running of the HDDs, it is recommended to use of enterprise-level HDDs of the same model and capacity.
  • Page 126 Network Video Recorder User Manual Figure 10-8 Create Array 6. Enter Array Name. 7. Select RAID Level as required. 8. Select the physical disks to constitute the array. Table 10-1 The Required Number of HDDs RAID Level The Required Number of HDDs RAID 0 At least 2 HDDs.

  • Page 127: Rebuild An Array

    Network Video Recorder User Manual 10.2.2 Rebuild an Array The array status includes Functional, Degraded, and Offline. To ensure the high security and reliability of the data stored in an array, take immediate and proper maintenance of the arrays according its status. Functional No disk loss in the array.
  • Page 128 Network Video Recorder User Manual Figure 10-11 Array List Manually Rebuild an Array If no hot spare disks are configured, rebuild a degraded array manually. Before You Start At least one available physical disk must exist to rebuild an array. Steps 1.
  • Page 129 Network Video Recorder User Manual Figure 10-12 Rebuild Array 3. Select the available physical disk. 4. Click OK. 5. Click OK on the pop up message box "Do not unplug the physical disk when it is under rebuilding."...

  • Page 130: Chapter 11 Hot Spare Device Backup

    Network Video Recorder User Manual Chapter 11 Hot Spare Device Backup Video recorders can form an N+M hot spare system. The system consists of several working video recorders and at least one hot spare video recorder. When a working video recorder fails, the hot spare video recorder would switch into operation, which increases the reliability of the system.

  • Page 131: Set Hot Spare Device

    Network Video Recorder User Manual Note Repeat the above steps to set other working devices. 11.2 Set Hot Spare Device Hot spare device will take over working device tasks when working device fails. Steps 1. Go to System → Hot Spare. 2.
  • Page 132 Network Video Recorder User Manual Figure 11-4 Add Working Device 2. Click Add in Working Device Settings to add working devices to the hot spare system. After refreshing the interface, you can view the working status of working devices from the hot spare device interface.
  • Page 133 Network Video Recorder User Manual Working Status Description device. The work device is recovered. 3. Click Add in Hot Spare Device Settings to add hot spare devices to the hot spare system. 4. Optional: Click Delete to delete working devices or hot spare devices as your desire.

  • Page 134: Chapter 12 Network Settings

    Network Video Recorder User Manual Chapter 12 Network Settings 12.1 Configure DDNS You can set Dynamic DNS service for network access. Different DDNS modes are available: DynDNS, PeanutHull, and NO-IP. Before You Start You must register the DynDNS, PeanutHull, or NO-IP services with your ISP before configuring DDNS settings.

  • Page 135: Configure Snmp

    Network Video Recorder User Manual Contact your Internet service provider for details about PPPoE service. 12.3 Configure SNMP You can configure SNMP (SNMP v2 and SNMP v3) settings to get device status and parameter information via web browser. SNMP v3 adds cryptographic security to SNMP v2, and provides security with authentication and privacy.
  • Page 136 Network Video Recorder User Manual Figure 12-2 SNMP Settings 2. Enable SNMP v2 or SNMP v3 as your desire. 3. Set related parameters. 4. Set SNMP Port. 5. Click Save.

  • Page 137: Configure Email

    Network Video Recorder User Manual 12.4 Configure Email The system can be configured to send an e-mail notification to all designated users when a specified event occurs such as when an alarm or motion event is detected, or the administrator password is changed, etc.

  • Page 138: Configure Port Mapping (Nat)

    Network Video Recorder User Manual 3. Optional: Enable the alternate SMTP, and configure the required parameters for alternate SMTP. When the preferred SMTP is invalid, the device will use alternate SMTP to send emails. 4. Optional: Click Test to send a test email. 5.

  • Page 139: Configure Port

    Network Video Recorder User Manual Note ● You can use the default port No., or change it according to actual requirements. ● External Port indicates the port No. for port mapping in the router. ● The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the other ports should be between 1 and 65535 and the value must be different from each other.
  • Page 140 Network Video Recorder User Manual Figure 12-5 Port Settings 2. Configure port settings as needed. Alarm Host IP/Port With a remote alarm host configured, the device will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the client management system (CMS) software installed.

  • Page 141: Configure Onvif

    Network Video Recorder User Manual For IPv4, it covers Class-D IP ranging from 224.0.0.0 to 239.255.255.255 and it is recommended to use an IP address ranging from 239.252.0.0 to 239.255.255.255. When adding a device to the CMS software, the multicast address must be the same as that of the device.

  • Page 142: Chapter 13 Pos Configuration

    Network Video Recorder User Manual Chapter 13 POS Configuration The device can be connected to a POS machine/server, and receive a transaction message to overlay on the image during Live View or playback, as well as trigger a POS event alarm. 13.1 Configure POS Connection Steps 1.
  • Page 143 Network Video Recorder User Manual Figure 13-2 Universal Protocol Settings EPSON The fixed start and end line tag are used for EPSON protocol. The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port connection types are supported.
  • Page 144 Network Video Recorder User Manual machine must be unique. Set the Allowed Remote IP Address of the device sending the POS message. USB-to-RS-232 Connection Configure the USB-to-RS-232 convertor port parameters, including the port serial number, baud rate, data bit, stop bit, parity, and flow ctrl. Figure 13-3 USB-to-RS-232 Settings RS-232 Connection Connect the device and the POS machine via RS-232.

  • Page 145: Configure Pos Text Overlay

    Network Video Recorder User Manual Figure 13-4 Sniff Settings 13.2 Configure POS Text Overlay Steps 1. Go to System → POS. 2. Click Channel Linkage and Display.

  • Page 146: Configure Pos Alarm

    Network Video Recorder User Manual Figure 13-5 Overlay Character Settings 3. Select linked channel to overlay the POS characters. 4. Set the characters overlay for the enabled POS. ● Character encoding format: currently the Latin-1 format is available ● Overlay mode of the characters to display in scrolling or page mod ●...
  • Page 147 Network Video Recorder User Manual 4. Click Event Linkage on the POS adding or editing interface. Figure 13-6 Set Trigger Cameras of POS 5. Select the normal linkage actions. 6. Select one or more alarm output(s) to trigger. 7. Select one or more channels to record or become full-screen monitoring when a POS alarm is triggered.

  • Page 148: Chapter 14 User Management And Security

    Network Video Recorder User Manual Chapter 14 User Management and Security 14.1 Manage User Accounts The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete users and configure user parameters.

  • Page 149: Edit The Admin User

    Network Video Recorder User Manual 5. Click OK. In the User Management interface, the added new user is displayed on the list. 14.1.2 Edit the Admin User For the admin user account, you can modify your password and unlock pattern. Steps 1.

  • Page 150: Edit An Operator/Guest User

    Network Video Recorder User Manual 6. Check Export of GUID File to export the GUID file for the admin user account. Note When the admin password is changed, export the new GUID to the connected USB flash drive in the Import/Export interface for the future password resetting. 7.

  • Page 151: Manage User Permissions

    Network Video Recorder User Manual 14.2 Manage User Permissions 14.2.1 Set User Permissions For an added user, you can assign the different permissions, including local and remote operation of the device. Steps 1. Go to System → User. 2. Select a user from the list, and then click to enter the permission settings interface.
  • Page 152 Network Video Recorder User Manual Searching and viewing logs and system information of device. Local Parameters Settings Configuring parameters, restoring factory default parameters, and importing/exporting configuration files. Local Camera Management Adding, deleting, and editing of IP cameras. Local Advanced Operation Operating HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output.

  • Page 153: Set Live View Permission On Lock Screen

    Network Video Recorder User Manual Remotely viewing live video of the selected camera(s). Local Manual Operation Locally starting/stopping manual recording and alarm output of the selected camera(s). Remote Manual Operation Remotely starting/stopping manual recording and alarm output of the selected camera(s). Local Playback Locally playing back recorded files of the selected camera(s).

  • Page 154: Set Double Verification Permission For Non-Admin Users

    Network Video Recorder User Manual Figure 14-4 Set Live View Permissions on Lock Screen 4. Set the permissions. Select the camera (s) to allow live view when the current user account is in logout status. 5. Click OK. 14.2.3 Set Double Verification Permission for Non-admin Users After double verification is enabled in the channel, a non-admin user must be verified by an authorized user to get the permission.

  • Page 155: Configure Password Security

    Network Video Recorder User Manual Figure 14-5 Set Double Verification User 2. Check Enable Double Verification. 3. Set double verification user. The double verification is different from the system user. You can add up to 8 double verification users. 1) Click Add to add a double verification user. 2) Enter the admin password.

  • Page 156: Configure Security Questions

    Network Video Recorder User Manual Figure 14-6 Export GUID File 5. Click Export in Export GUID File. 6. Enter the admin password. 7. Save the GUID file to a directory as your desire. 14.3.2 Configure Security Questions The security questions can help you to reset password when you forget your password, or encounter security issues.

  • Page 157: Configure Reserved Email

    Network Video Recorder User Manual Figure 14-7 Configure Security Questions 3. Click OK. 14.3.3 Configure Reserved Email The reserved email will help you to reset password when you forget your password. Steps 1. Check Reserved E-mail when you are activating the device, or click Modify when you are editing the admin user account.

  • Page 158: Reset Password

    Network Video Recorder User Manual Figure 14-8 Configure Reserved Email 3. Click OK. 14.4 Reset Password When you forget the admin password, you can reset the password by importing the GUID file, answering security questions, or entering verification code from your reserved email. 14.4.1 Reset Password by GUID You can reset password by GUID via web browser.

  • Page 159: Reset Password By Security Questions

    1. Insert a USB flash drive to your device. 2. Click Export to export the QR code to USB flash drive. 3. Email the QR code to pw_recovery@hikvision.com as attachment. 6. Check your reserved email, and you will receive a verification code within 5 minutes.

  • Page 160: Reset Password By Hik-Connect

    Network Video Recorder User Manual 7. Enter the verification code. 8. Click OK to set the new password. 14.4.4 Reset Password by Hik-Connect Before You Start Ensure your device has enabled Hik-Connect, and bound with a registered Hik-Connect account. Steps 1.

  • Page 161: Chapter 15 System Management

    Network Video Recorder User Manual Chapter 15 System Management 15.1 Configure Device Steps 1. Go to System → General. 2. Configure the following settings. Language The default language used is English. Output Standard Set the output standard to NTSC or PAL, which must be the same as the video input standard. Resolution Configure video output resolution.

  • Page 162: Manual Time Synchronization

    Network Video Recorder User Manual 15.2.1 Manual Time Synchronization Steps 1. Go to System → General. 2. Configure the date and time. 3. Click Apply to save the settings. 15.2.2 NTP Synchronization Connection to a network time protocol (NTP) server can be configured on your device to ensure the system’s date and time accuracy.

  • Page 163: Audio Management

    Network Video Recorder User Manual 4. Set the DST Bias. Set the time (30/60/90/120 minutes) offset from the standard time. 5. Click Apply to save the settings. 15.3 Audio Management The audio files are used for alarm linkage. You can import and manage audio files in System → Audio Management. Note Before importing audio files, prepare a backup device with the audio files in it.

  • Page 164: Network Detection

    Network Video Recorder User Manual 15.5 Network Detection 15.5.1 Network Traffic Monitoring Network traffic monitoring is the process of reviewing, analyzing and managing network traffic for any abnormality or process that can affect network performance, availability and/or security. Steps 1. Go to Maintenance → Network → Traffic. 2.

  • Page 165: Export Network Packet

    Network Video Recorder User Manual 4. Click Test. Figure 15-3 Test Network Delay and Packet Loss 15.5.3 Export Network Packet After the recorder accessing network, you can use USB flash drive to export network packet. Before You Start Prepare a USB flash drive to export network packet. Steps 1.

  • Page 166: Storage Device Maintenance

    Network Video Recorder User Manual Figure 15-5 Network Resource Statistics 2. View the bandwidth statistics, including IP Camera, Remote Live View, Remote Play, Net Total Idle, etc. 3. Optional: Click Refresh to obtain the latest data. 15.6 Storage Device Maintenance 15.6.1 Bad Sector Detection Steps 1.

  • Page 167: Detection

    Network Video Recorder User Manual Note ● You can pause/resume or cancel the detection. ● After testing has been completed, you can click Error information to see the detailed damage information. 15.6.2 S.M.A.R.T. Detection HDD detection functions such as the adopting of the S.M.A.R.T. and the Bad Sector Detection techniques.

  • Page 168: Hdd Health Detection

    Network Video Recorder User Manual The related information of the S.M.A.R.T. is shown, and you can check the HDD status. 15.6.3 HDD Health Detection You can view the health status of a 4 TB to 8 TB Seagate HDD that generated after October 1, 2017.

  • Page 169: Repair Database

    Network Video Recorder User Manual Figure 15-9 HDD Clone 2. Check the HDD to clone. The capacity of the selected HDD must match the capacity of the clone destination. 3. Click Clone. 4. Click Yes on the pop up message box to create the clone. 15.6.5 Repair Database Repairing database will rebuild all databases.

  • Page 170: Upgrade Device

    Network Video Recorder User Manual Figure 15-10 Repair Database 15.7 Upgrade Device Your device firmware can be upgraded with a local backup device or remote FTP server. 15.7.1 Upgrade by Local Backup Device Before You Start Connect your device to a local storage device that contains the firmware update file. Steps 1.

  • Page 171: Upgrade By Hik-Connect

    Network Video Recorder User Manual 2. Click FTP to enter the local upgrade interface. Figure 15-12 FTP Upgrade 3. Enter FTP Server Address. 4. Click Upgrade to start upgrading. 5. After the upgrading is complete, reboot the device to activate the new firmware. 15.7.3 Upgrade by Hik-Connect After logging the device into Hik-Connect, the device would periodically check for the latest firmware from Hik-Connect.

  • Page 172: Log Management

    Network Video Recorder User Manual parameters. Before You Start Connect a storage device to your device. To import the configuration file, the storage device must contain the file. Steps 1. Go to Maintenance → Import/Export. Figure 15-13 Import/Export Configuration File 2.

  • Page 173: Search & Export Log Files

    Network Video Recorder User Manual Figure 15-14 Log Storage 2. Set Log Storage Mode. System Default Each disk will allocate a certain space to store logs in 6 months. After 6 months, old logs will be overwritten. Custom You can set Log Storage Period and allocate Log Disk for log storage. When the log disk is full, logs that exceed the period will be overwritten.

  • Page 174: Upload Logs To The Server

    Network Video Recorder User Manual Figure 15-16 Log Search Results Note Up to 2,000 log files can be displayed each time. 5. Related Operation: Click or double-click it to view detailed information. Click it to view the related video file. Export/Export ALL Click it to export all the system logs to the storage device.

  • Page 175: One-Way Authentication

    Network Video Recorder User Manual 3. Set Upload Time, Server IP Address, and Port. 4. Optional: Click Test to test if parameters are valid. 5. Click Apply. 15.9.4 One-Way Authentication You can install a CA certificate (from the server) to your device to authorize the server via web browser.

  • Page 176: Restore Default Settings

    Network Video Recorder User Manual communication security. Two-way authentication can be configured via web browser. Before You Start ● Download the CA certificate from the server. ● Ensure log server parameters are valid. Steps 1. Go to Configuration → Network → Advanced Settings → Log Server Configuration. Figure 15-19 Two-Way Authentication 2.

  • Page 177: Security Management

    Network Video Recorder User Manual Figure 15-20 Restore Default Settings 2. Select the restore type from the following three options. Restore Defaults Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.

  • Page 178: Ip/Mac Address Filter

    Network Video Recorder User Manual 4. Enter User Name, and Password Caution We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.

  • Page 179: Rtsp Authentication

    Network Video Recorder User Manual 15.11.3 RTSP Authentication You can specifically secure the stream data of live view by setting the RTSP authentication. Steps 1. Go to System → System Service → System Service. Figure 15-22 RTSP Authentication 2. Select RTSP Authentication Type. Note Two authentication types are selectable, if you select digest, only the request with digest authentication can access the video stream by the RTSP protocol via the IP address.

  • Page 180: Http/Web Digest Algorithm

    Network Video Recorder User Manual security. Steps 1. Go to Maintenance → System Service → System Service. Figure 15-23 HTTP Authentication 2. Check Enable HTTP. 3. Select HTTP Authentication Type. Note Two authentication types are selectable, for security reasons, it is recommended to select digest as the authentication type.
  • Page 181 Network Video Recorder User Manual after 30 days, serial port authentication service will be enable.

  • Page 182: Chapter 16 Appendix

    Network Video Recorder User Manual Chapter 16 Appendix 16.1 Glossary Dual-Stream Dual-stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 1080P and the sub-stream having a maximum resolution of CIF.

  • Page 183: Communication Matrix

    Network Video Recorder User Manual Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of computers over a network. NTSC Acronym for National Television System Committee. NTSC is an analog television standard used in such countries as the United States and Japan. Each frame of an NTSC signal contains 525 scan lines at 60Hz.

  • Page 184: Device Command

    Network Video Recorder User Manual 16.3 Device Command Please scan the QR code below to view the device command document. Figure 16-2 Device Command 16.4 Frequently Asked Questions 16.4.1 Why is there a part of channels displaying “No Resource” or turning black screen in multi-screen live view? Reason 1.

  • Page 185: Why Is The Video Recorder Notifying Risky Password After A Network Camera Is Added

    Network Video Recorder User Manual supported? Reason The camera encoding format mismatches with the video recorder. Solution If the camera is using H.265/MJPEG for encoding, but video recorder does not support H.265/MJPEG, change the camera encoding format to the same as video recorder. 16.4.3 Why is the video recorder notifying risky password after a network camera is added? Reason...

  • Page 186: Why Is The Timeline At Playback Not Constant

    Network Video Recorder User Manual 16.4.6 Why is the timeline at playback not constant? Reason 1. When the video recorder is using event recording, it only records video when event occurs. Hence the video may not be continuous. 2. Exception occurs, such as the device offline, HDD error, record exception, network camera offline, etc.

  • Page 187: Why Is The Video Recorder Notifying Ip Conflict

    Network Video Recorder User Manual 16.4.9 Why is the video recorder notifying IP conflict? Reason The video recorder uses the same IP address as other devices. Solution Change the IP address of video recorder. Ensure it is not the same as other devices. 16.4.10 Why is image getting stuck when playing back by single or multi- channel cameras? Reason...

  • Page 188: Why Is The Video Sound Quality Not Good

    Network Video Recorder User Manual 2. The motion detection event setting is incorrect. 3. HDD exception. Solution 1. The recording schedule is setup correctly by following the steps listed in Configuring Record/Capture Schedule. 2. The motion detection area is configured correctly. The channels are being triggered for motion detection (See Configuring Motion Detection).
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