HIKVISION DS-9608NI-I8 User Manual
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HIKVISION DS-9608NI-I8 User Manual

Ds-9600ni-i8 series; ds-9600ni-i16 series; ds-7600ni-i2 series; ds-7600ni-i2/p series; ds-7700ni-i4 series; ds-7700ni-i4/p series
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Network Video Recorder v4.x
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Summary of Contents for HIKVISION DS-9608NI-I8

  • Page 1 Network Video Recorder v4.x User Manual...
  • Page 2 USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;...
  • Page 3 Network Video Recorder User Manual '7 %QPHQTOKV[ 5VCVGOGPV This product and, if applicable, the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE Directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union.
  • Page 4 Network Video Recorder User Manual #RRNKECDNG /QFGNU This manual applies to the models listed in the following table: Series Model DS-9608NI-I8 DS-9616NI-I8 DS-9600NI-I8 DS-9632NI-I8 DS-9664NI-I8 DS-9616NI-I16 DS-9600NI-I16 DS-9632NI-I16 DS-9664NI-I16 DS-7608NI-I2 DS-7600NI-I2 DS-7616NI-I2 DS-7608NI-I2/8P DS-7600NI-I2/P DS-7616NI-I2/16P DS-7708NI-I4 DS-7700NI-I4 DS-7716NI-I4 DS-7732NI-I4 DS-7708NI-I4/8P...
  • Page 5 Network Video Recorder User Manual Safety Instructions Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
  • Page 6 Network Video Recorder User Manual Local Monitoring HDMI/VGA1 and HDMI2/VGA2 outputs provided HDMI video output at up to 4K resolution Multiple screen display in Live View is supported, and the display sequence of channels is adjustable Live view screen can be switched in groups. Manual switch and auto-switch are provided and the auto-switch interval is configurable.
  • Page 7 Network Video Recorder User Manual Searching record files and captured pictures by events (alarm input/motion detection) Tag adding for record files, searching and playing back by tags Locking and unlocking record files Local redundant recording and capture Normal/important/custom video playback mode Searching and playing back record files by channel number, recording type, start time, end time, etc.
  • Page 8 Network Video Recorder User Manual Other Local Functions Operable by front panel, mouse, remote control, or control keyboard Three-level user management; admin user is allowed to create many operating accounts and define their operating permission, which includes the limit to access any channel Admin password resetting by exporting/importing a GUID file Operation, alarm, exceptions, and log recording and searching Manually triggering and clearing alarms...
  • Page 9 Network Video Recorder User Manual Development Scalability SDK for Windows system Source code of application software for demo Development support and training for application system UM NVR v4.xx 111717NA...

  • Page 10: Table Of Contents

    Network Video Recorder User Manual TABLE OF CONTENTS Chapter 1 Introduction 1.1 Front Panel 1.1.1 DS-9600NI Series 1.1.2 DS-7700NI Series 1.1.3 DS-7600NI Series 1.2 IR Remote Control Operations 1.3 USB Mouse Operation 1.4 Rear Panel 1.4.1 DS-9600NI Series 1.4.2 DS-7600NI Series 1.4.3 DS-7700NI Series Chapter 2 Menu Tree Chapter 3 Getting Started...
  • Page 11 Network Video Recorder User Manual 5.3 Configuring Video Parameters 5.4 Configuring the Day/Night Switch 5.5 Configuring Other Camera Parameters Chapter 6 Live View 6.1 Starting Live View 6.1.1 Digital Zoom 6.1.2 Fisheye View 6.1.3 3D Positioning 6.1.4 Live View Strategy 6.2 Target Detection 6.3 Configuring Live View Settings 6.4 Configuring Live View Layout...
  • Page 12 Network Video Recorder User Manual 8.3.3 Picture 8.3.4 ANR 8.3.5 Configuring Advanced Recording Settings 8.4 Configuring Recording Schedules 8.5 Configuring Continuous Recording 8.6 Configuring Motion Detection Triggered Recordings 8.7 Configuring Event Triggered Recordings 8.8 Configuring Alarm Triggered Recordings 8.9 Configuring POS Event Triggered Recordings 8.10 Configuring Picture Capture 8.11 Configuring Holiday Recording and Capture 8.12 Configuring Redundant Recording and Capture...
  • Page 13 Network Video Recorder User Manual 11.1.2 Playing Video 11.1.3 Playing Tag Files 11.1.4 Playing by Smart Search 11.1.5 Playing Event Files 11.1.6 Playing by Sub-Periods 11.1.7 Playing Log Files 11.1.8 Playing External Files 11.2 Playback Operations 11.2.1 Normal/Important/Custom Video 11.2.2 Setting Play Strategy in Important/Custom Mode 11.2.3 Editing Video Clips 11.2.4 Switching Between Main Stream and Sub-Stream 11.2.5 Thumbnails View...
  • Page 14 Network Video Recorder User Manual 13.3 Line Crossing Detection 13.4 Intrusion Detection 13.5 Region Entrance Detection 13.6 Region Exiting Detection 13.7 Unattended Baggage Detection 13.8 Object Removal Detection 13.9 Audio Exception Detection 13.10 Sudden Scene Change Detection 13.11 Defocus Detection 13.12 PIR Alarm Chapter 14 Smart Analysis 14.1 People Counting...
  • Page 15 Network Video Recorder User Manual 18.2 Search and Export Log Files 18.2.1 Searching the Log Files 18.2.2 Exporting Log Files 18.3 Importing/Exporting IP Camera Configuration Files 18.4 Importing/Exporting Device Configuration Files 18.5 Upgrading the System 18.5.1 Upgrading with a Local Backup Device 18.5.2 Upgrading by FTP 18.6 Restore Default Settings Chapter 19 General System Settings...

  • Page 16: Chapter 1 Introduction

    Network Video Recorder User Manual Chapter 1 Introduction 1.1 Front Panel 1.1.1 DS-9600NI Series Figure 1-1 DS-9600NI-I8 Series Figure 1-2 DS-9600NI-I16 Series UM NVR v4.xx 111717NA...
  • Page 17 Network Video Recorder User Manual Table 1-1 Panel Description Name Function Description ALARM Red when a sensor alarm is detected READY Blue when the device is functioning properly Blue when device is controlled by an IR remote STATUS Red when controlled by a keyboard, purple when IR remote and keyboard used at same time Flickers red when data is being read from or written to HDD Status MODEM...

  • Page 18: Ds-7700Ni Series

    Network Video Recorder User Manual 1.1.2 DS-7700NI Series Figure 1-3 DS-7700NI Series Table 1-2 Panel Description Name Function Description POWER Green when device is powered up Status Blinks red when HDD is reading/writing Indicators Tx/Rx Blinks green when network connection is functioning normally Confirms selection in menu mode;...

  • Page 19: Ir Remote Control Operations

    Network Video Recorder User Manual 1.2 IR Remote Control Operations The device may be controlled with the included IR remote control, shown in Figure 1-5. Batteries (2 × AAA) must be installed before operation. The IR remote control is set at the factory to control the device (using default Device ID# 255) without any additional steps.
  • Page 20 Network Video Recorder User Manual Figure 1-5 Remote Controller Unpairing (Disabling) an IR Remote Control from a Device To unpair an IR remote control from a device so that the unit cannot control any device functions, proceed as follows: Press the DEV key on the IR remote control. Any existing Device ID# will be erased from the unit’s memory and it will no longer function with the device.
  • Page 21 Network Video Recorder User Manual Table 1-4 IR Remote Functions Name Function Description • To Turn Power On - If user has not changed the default device Device ID# (255) 1. Press Power On/Off button (1). - If user has changed the device Device ID# 1.
  • Page 22 Network Video Recorder User Manual Troubleshooting the Remote Control Make sure you have installed batteries properly in the remote control. Also, you have to aim the remote control at the IR receiver on the front panel. If there is no response after you press any button on the remote, follow the procedure below to troubleshoot.

  • Page 23: Usb Mouse Operation

    Network Video Recorder User Manual 1.3 USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this device. To use a USB mouse: Step 1 Plug the USB mouse into one of the USB interfaces on the front panel of the device. Step 2 The mouse should automatically be detected.

  • Page 24: Rear Panel

    Network Video Recorder User Manual 1.4 Rear Panel 1.4.1 DS-9600NI Series Figure 1-6 DS-9600NI-I8 Series Figure 1-7 DS-9600NI-I16 Series Table 1-6 Panel Description Name Description LAN1/LAN2 Interface 2 RJ-45 10/100/1000 Mbps self-adaptive Ethernet interfaces provided LINE IN RCA connector for audio input AUDIO OUT 2 RCA connectors for audio output HDMI1/HDMI2...

  • Page 25: Ds-7600Ni Series

    Network Video Recorder User Manual 1.4.2 DS-7600NI Series Figure 1-8 DS-7600NI-I2 Series Figure 1-9 DS-7600NI-I2/8P Series DS-7616NI-I2/16P provides 16 network Interfaces with PoE. Table 1-7 Panel Description Name Description Audio In RCA connector for audio input Audio Out RCA connector for audio output VGA Interface DB-9 connector for VGA output.
  • Page 26 Network Video Recorder User Manual Figure 1-11 DS-7700NI-I4/16P Series DS-7708NI-I4/8P provides eight network Interfaces with PoE. Table 1-8 Panel Description Name Description LAN Interface 1 network interface provided for DS-7700NI-I4/P, and 2 network interfaces for DS-7700NI-I4 AUDIO OUT RCA connector for audio output LINE IN RCA connector for audio input HDMI...

  • Page 27: Chapter 2 Menu Tree

    Network Video Recorder User Manual Chapter 2 Menu Tree UM NVR v4.xx 111717NA...

  • Page 28: Chapter 3 Getting Started

    Network Video Recorder User Manual Chapter 3 Getting Started 3.1 Starting the Device Purpose Proper startup and shutdown procedures are crucial to expanding the life of the device. Before You Start Check that the voltage of the extra power supply matches the device’s requirement and the ground connection is working properly.

  • Page 29: Activating The Device

    Network Video Recorder User Manual 3.2 Activating the Device Purpose For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation. You can also activate the device via Web Browser, SADP, or Client Software.

  • Page 30: Configuring The Login Unlock Pattern

    Network Video Recorder User Manual Figure 3-2 Properly Keep Your Password Reminder If Admin’s password is modified, a dialog box pops up. Optionally, click Yes to duplicate the password to connected IP cameras. 3.3 Configuring the Login Unlock Pattern You can configure a device login unlock pattern for the admin user. Step 1 After the device is activated, enter the following interface to configure the device unlock pattern.

  • Page 31: Log In To The Device

    Network Video Recorder User Manual Step 3 Draw the same pattern again to confirm it. When the two patterns match, the pattern is configured successfully. If the two patterns are different, you must set the pattern again. 3.4 Log In to the Device 3.4.1 Log In via the Unlock Pattern admin Only the...

  • Page 32: Log In Via A Password

    Network Video Recorder User Manual If the pattern you draw is different from the pattern you configured, try again. If you draw the wrong pattern more than five times, the system will switch to the normal login mode automatically. 3.4.2 Log In via a Password Purpose If the device has logged out, you must log in to the device before operating the menu and other functions.

  • Page 33: Starting The Setup Wizard

    Network Video Recorder User Manual 3.5 Starting the Setup Wizard Figure 3-6 Setup Wizard By default, the Setup Wizard starts once the device has loaded. The Setup Wizard walks you through some important basic device settings. If you don’t want to use the Setup Wizard at that moment, click Exit.
  • Page 34 Network Video Recorder User Manual Figure 3-8 Network Settings Step 4 Click Next after configuring the network parameters, which takes you to the HDD Management window. Figure 3-9 HDD Management Step 5 To initialize the HDD, click Init. Initialization deletes all data saved in the HDD. Step 6 Click Next to enter the Camera Setup interface to add IP cameras.
  • Page 35 Network Video Recorder User Manual Figure 3-10 Search for IP Cameras Step 7 Enter Platform Access and configure the Hik-Connect settings. Figure 3-11 Hik-Connect Access Step 8 Click Next to enter the Change Password interface to create a new admin password if required.

  • Page 36: Entering The Main Menu

    Network Video Recorder User Manual Figure 3-12 Change Password Click to show the characters input. 1) Check the New Admin Password checkbox. 2) Enter the original password in the Admin Password text field. 3) Input the same password in the New Password and Confirm text fields. 4) Check the Unlock Pattern checkbox to enable login via the unlock pattern.

  • Page 37: System Operation

    Network Video Recorder User Manual Table 3-1 Description of Icons +EQP &GUETKRVKQP Live View Playback File Management Smart Analysis Camera Management Storage Management System Management System Maintenance: 3.7 System Operation 3.7.1 Logging Out Purpose After logging out, the monitor turns to Live View mode. To perform any operations, you need to log in again.

  • Page 38: Shutting Down The Device

    Network Video Recorder User Manual After you log out of the system, menu operations on the screen are invalid. You must input a user name and password to unlock the system. 3.7.2 Shutting Down the Device Step 1 Click on the menu bar. Figure 3-15 Shutdown Menu Step 2 Click Shutdown.

  • Page 39: Chapter 4 Camera Management

    Network Video Recorder User Manual Chapter 4 Camera Management 4.1 Adding IP Cameras 4.1.1 Adding IP Cameras Manually Purpose Before you can view live video or record video files, you must add the network cameras to the device’s connection list. Before You Start Ensure the network connection is valid and the IP camera has been activated.

  • Page 40: Adding Automatically Searched Online Ip Cameras

    Network Video Recorder User Manual 4.1.2 Adding Automatically Searched Online IP Cameras Step 1 On the Camera Management interface, click the Online Device panel to expand the Online Device interface. Step 2 Select the automatically searched online devices. Step 3 Click Add. If the IP camera you wish to add has not been activated, activate it from the IP camera list on the camera management interface.

  • Page 41: Configuring Poe Interfaces

    Network Video Recorder User Manual Figure 4-2 Edit IP Camera Step 3 Set Adding Method to Manual. Plug-and-Play: The camera is physically connected to the PoE interface. Its • parameters cannot be edited. You can go to System > Network > TCP/IP to change the IP address of the PoE port.

  • Page 42: Configuring Customized Protocols

    Network Video Recorder User Manual Figure 4-3 PoE Settings The PoE ports are enabled with the short distance mode by default. The bandwidth of an IP camera connected to the PoE via long network cable (100 to 300 meters) cannot exceed 6 MP. The allowed maximum long network cable may be less than 300 meters, depending on IP camera model and cable materials.
  • Page 43 Network Video Recorder User Manual Figure 4-4 Protocol Management Step 2 Select the protocol type of transmission and choose the transfer protocols. Type: The network camera adopting custom protocols must support getting streams through standard RTSP. Path: Contact the network camera manufacturer to consult the URL (uniform resource locator) for getting main stream and sub-stream.

  • Page 44: Chapter 5 Camera Settings

    Network Video Recorder User Manual Chapter 5 Camera Settings 5.1 Configuring OSD Settings Purpose You can configure the OSD (On-screen Display) settings for the camera, including date/time, camera name, etc. Step 1 Go to Camera > Display. Step 2 Select the camera from the drop-down list. Step 3 Edit the name in the Camera Name text field.

  • Page 45: Configuring Privacy Mask

    Network Video Recorder User Manual 5.2 Configuring Privacy Mask Purpose The privacy mask protects personal privacy by concealing parts of the image from view or recording with a masked area. Step 1 Go to Camera > Privacy Mask Step 2 Select the camera on which to set the privacy mask. Step 3 Click the Enable checkbox to enable this feature.

  • Page 46: Configuring Video Parameters

    Network Video Recorder User Manual 5.3 Configuring Video Parameters Purpose You can customize the image parameters including the brightness, contrast, and saturation for the Live View and recording effect. Step 1 Go to Camera > Display. Step 2 Select a camera from the drop-down list. Step 3 Adjust the slider or click on the up/down arrow to set the value of the brightness, contrast, or saturation.
  • Page 47 Network Video Recorder User Manual Exposure: Set the camera exposure time (1/10000 to 1 sec). A larger exposure value results in a brighter image. Backlight: Set the camera’s wide dynamic range (0 to 100). When the surrounding illumination and the object have large differences in brightness, you should set the WDR value.

  • Page 48: Chapter 6 Live View

    Network Video Recorder User Manual Chapter 6 Live View Live View displays the video image from each camera in real time. The device automatically enters Live View mode when powered on. It is also at the very top of the menu hierarchy, thus pressing ESC many times brings you back to Live View mode.

  • Page 49: Digital Zoom

    Network Video Recorder User Manual 6.1.1 Digital Zoom Digital Zoom zooms into the live image in different magnifications (1x to 16x). Step 1 In Live View mode, click from the toolbar to enter the digital zoom interface. Step 2 Move the sliding bar or scroll the mouse wheel to zoom in/out the image to different magnifications (1x to 16x).

  • Page 50: Positioning

    Network Video Recorder User Manual ): The PTZ Expansion is the close-up view of a defined PTZ Expansion ( • area in the fisheye view or panorama expansion. It supports the electronic PTZ function, also called e-PTZ. Radial Expansion ( ): In radial expansion mode, the whole wide-angle •...

  • Page 51: Target Detection

    Network Video Recorder User Manual 6.2 Target Detection In Live View mode, the target detection function can detect a human motion/face/vehicle/human body during the last five seconds and the following 10 seconds. Step 1 In Live View mode, click to enter the target detection interface. Step 2 Check the checkboxes to select different detection types: motion detection ( vehicle detection ( ), face detection (...

  • Page 52: Configuring Live View Settings

    Network Video Recorder User Manual 6.3 Configuring Live View Settings Live View settings can be customized. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc. Step 1 Go to System >...

  • Page 53: Configuring Live View Layout

    Network Video Recorder User Manual 6.4 Configuring Live View Layout Step 1 Go to System > Live View > View Settings. Figure 6-5 Live View Step 2 Select the video output interface, e.g., HDMI/VGA or channel-zero. Step 3 Select a window division mode from the toolbar. Step 4 Select a division window, and double-click on a camera in the list to set the camera to the window.

  • Page 54: Configuring Channel-Zero Encoding

    Network Video Recorder User Manual Step 1 Go to System > Live View > General. Step 2 Set the video output interface, Live View mode, and dwell time. Video Output Interface: Select the video output interface. Live View Mode: Select the display mode for Live View, e.g., 2*2, 1*5, etc. Dwell Time: The time in seconds to wait between switching of cameras when in auto-switch.

  • Page 55: Chapter 7 Ptz Control

    Network Video Recorder User Manual Chapter 7 PTZ Control 7.1 PTZ Control Wizard Before You Start Make sure the connected IP camera supports the PTZ function and is properly connected. Purpose Follow the PTZ Control Wizard to guide you through the basic PTZ operations. Step 1 Click on the quick settings toolbar of the PTZ camera’s Live View.

  • Page 56: Configuring Ptz Parameters

    Network Video Recorder User Manual 7.2 Configuring PTZ Parameters Purpose Follow these procedures to set the PTZ parameters. The PTZ parameters configuration must be done before you can control the PTZ camera. Step 1 Click on the quick settings toolbar of the PTZ camera’s Live View. The PTZ control panel displays on the right of the interface.

  • Page 57: Setting Ptz Presets, Patrols, And Patterns

    Network Video Recorder User Manual 7.3 Setting PTZ Presets, Patrols, and Patterns Before You Start Make sure that the presets, patrols, and patterns are supported by PTZ protocols. 7.3.1 Setting Presets Purpose Follow these steps to set the preset location that you want the PTZ camera to point to when an event takes place.

  • Page 58: Calling Presets

    Network Video Recorder User Manual 7.3.2 Calling Presets Purpose A preset enables the camera to point to a specified position such as a window when an event takes place. Step 1 Click on the quick settings toolbar of the PTZ camera Live View. Step 2 Click in the lower right corner of Live View.
  • Page 59 Network Video Recorder User Manual Step 5 Click Set to enter the Patrol Settings interface. Figure 7-8 Patrol Settings Step 6 Click to add a key point to the patrol. Figure 7-9 Key Point Configuration 1) Configure key point parameters. Preset: Determines the order the PTZ will follow while cycling through the patrol.

  • Page 60: Calling A Patrol

    Network Video Recorder User Manual Figure 7-10 Edit Key Point Step 8 (Optional) Select a key point and click to delete it. Step 9 (Optional) Click to adjust the key point order. Step 10 Click Apply to save the patrol settings. Step 11 Repeat steps 3-9 to set more patrols.

  • Page 61: Setting A Pattern

    Network Video Recorder User Manual 7.3.5 Setting a Pattern Purpose Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ move according to the predefined path. Step 1 Click on the quick settings toolbar of the PTZ camera’s Live View. Step 2 The PTZ control panel displays on the right of the interface.

  • Page 62: Setting Linear Scan Limits

    Also, the angle from the left limit to the right limit must be no more greater than 180°. 7.3.8 Calling Linear Scan Before operating this function, make sure the connected camera supports linear scan and is in HIKVISION protocol. UM NVR v4.xx 111717NA...

  • Page 63: One-Touch Park

    Reboot the camera to have the settings take effect. 7.3.9 One-Touch Park Before operating this function, make sure the connected camera supports linear scan and is in HIKVISION protocol. Purpose Certain speed dome models can be configured to start a predefined park action (scan, preset, patrol, etc.) automatically after a period of inactivity (park time).

  • Page 64: Auxiliary Functions

    Network Video Recorder User Manual Step 4 Click Stop Park (Quick Patrol), Stop Park (Patrol 1), or Stop Park (Preset 1) to inactivate it. 7.4 Auxiliary Functions Before You Start Make sure the connected IP camera supports the PTZ function and is properly connected. Purpose You can operate the auxiliary functions including light, wiper, 3D positioning, and center on the PTZ control panel.

  • Page 65: Chapter 8 Storage

    Network Video Recorder User Manual Chapter 8 Storage 8.1 Storage Device Management 8.1.1 Installing the HDD Before starting the device, install and connect an HDD to the device. Refer to the Quick Start Guide for installation instructions. 8.1.2 Adding Network Disks You can add the allocated NAS or IP SAN disk to the device, and use it as a network HDD.
  • Page 66 Network Video Recorder User Manual Figure 8-1 Add NAS Disk Step 7 Select the NAS disk from the list, or manually enter the directory in the NetHDD Directory text field. Step 8 Click OK to complete adding the NAS disk. Step 9 After successfully adding the NAS disk, return to the HDD Information menu.

  • Page 67: Configuring Esata For Data Storage

    Network Video Recorder User Manual Figure 8-2 Add IP SAN Disk Step 9 After having successfully added the IP SAN disk, return to the HDD Information menu. The added NetHDD will be displayed in the list. If the installed HDD or NetHDD is uninitialized, select it and click Init for initialization.

  • Page 68: Storage Mode

    Network Video Recorder User Manual Step 3 When the eSATA type is set to Record/Capture, enter the storage device interface. Step 4 Edit the property of the selected eSATA, or initialize it as required. 8.2 Storage Mode 8.2.1 Configuring HDD Groups Purpose Multiple HDDs can be managed in groups.
  • Page 69 Network Video Recorder User Manual Step 4 Select the Group number for the current HDD. Step 5 Click OK. Regroup the cameras for HDD if the HDD group number is changed. Step 6 Go to Storage > Storage Mode. Step 7 Check the Group tab checkbox. Step 8 Select the group No.

  • Page 70: Configuring Hdd Quota

    Network Video Recorder User Manual 8.2.2 Configuring HDD Quota Purpose Each camera can be configured with an allocated quota for storing recorded files or captured pictures. Step 1 Go to Storage > Storage Mode. Step 2 Check the Quota tab checkbox. Step 3 Select a camera for which to set the quota.

  • Page 71: Recording Parameters

    Network Video Recorder User Manual When the quota capacity is set to , all cameras will use the total capacity of the HDD for record and picture capture. Reboot the device to activate the new storage mode settings. 8.3 Recording Parameters 8.3.1 Main Stream Main Stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size.

  • Page 72: Picture

    Network Video Recorder User Manual 8.3.3 Picture Step 1 Picture refers to live picture capture in continuous or event recording type. Step 2 Picture Quality: Set the picture quality to low, medium, or high. Higher picture quality requires more storage space. Step 3 Interval: The interval of capturing live pictures.

  • Page 73: Configuring Recording Schedules

    Network Video Recorder User Manual Post-record: The time set to record after the event or scheduled time. For • example, if an alarm triggered recording ends at 11:00, and the post-record time is 5 seconds, the device will record until 11:00:05. Expired Time: The period of time for a recorded file to be kept in the HDD.
  • Page 74 Network Video Recorder User Manual Step 5 Select a day and click-and-drag the mouse on the time bar to set the record schedule. Figure 8-9 Record Schedule Step 6 Repeat the above steps to schedule recording or capture for other days of the week. All-day continuous recording is the factory default.
  • Page 75 Network Video Recorder User Manual Figure 8-10 Copy Schedule to Other Days Step 8 Click Apply to save the settings. To enable Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm), or Event triggered recording and capture, you must configure the motion detection settings, alarm input settings and other events as well.

  • Page 76: Configuring Continuous Recording

    Network Video Recorder User Manual Event and Alarm Settings and Chapter 13 VCA Event Alarm for details. 8.5 Configuring Continuous Recording Step 1 Go to Camera > Encoding Parameters > Recording Parameters. Step 2 Set the continuous main stream/sub-stream recording parameters for the camera. Step 3 Go to Storage >...
  • Page 77 Network Video Recorder User Manual Step 3 Go to Camera > Encoding Parameters > Recording Parameters. Step 4 Set the event main stream/sub-stream recording parameters for the camera. Step 5 Go to Storage > Recording Schedule. Step 6 Set the record type to Motion. Step 7 Set the schedule for the motion detection triggered recording.

  • Page 78: Configuring Event Triggered Recordings

    Network Video Recorder User Manual 8.7 Configuring Event Triggered Recordings You can configure recordings triggered by motion detection, motion detection and alarm, face detection, vehicle detection, line crossing detection, etc. Step 1 Go to System > Event. Step 2 Configure event detection and select the channel(s) to trigger the recording when an event occurs.

  • Page 79: Configuring Alarm Triggered Recordings

    Network Video Recorder User Manual Event and Alarm Settings and Chapter 13 VCA Event Alarm for details. Step 3 Go to Camera > Encoding Parameters > Recording Parameters. Step 4 Set the event main stream/sub-stream recording parameters for the camera. Step 5 Go to Storage >...
  • Page 80 Network Video Recorder User Manual Event and Alarm Settings and Chapter 13 VCA Event Alarm for details. Step 3 Go to Camera > Encoding Parameters > Recording Parameters. Step 4 Set the event main stream/sub-stream recording parameters for the camera. Step 5 Go to Storage >...

  • Page 81: Configuring Pos Event Triggered Recordings

    Network Video Recorder User Manual 8.9 Configuring POS Event Triggered Recordings You can configure recordings triggered by connected POS events such as transactions, etc. Step 1 Go to System > POS Settings. Step 2 Configure the POS and select the channel(s) in Event Linkage to trigger the recording when a POS event occurs.

  • Page 82: Configuring Holiday Recording And Capture

    Network Video Recorder User Manual Figure 8-12 Set Picture Capture Schedule Step 6 Set the picture capture schedule. See Chapter 8.4 Configuring Recording Schedule. 8.11 Configuring Holiday Recording and Capture Purpose Follow these steps to configure the holiday record or capture schedule for the year. You may want to have a different plan for recording and capture on holidays.

  • Page 83: Configuring Redundant Recording And Capture

    Network Video Recorder User Manual Figure 8-13 Edit Holiday Settings 1) Edit the holiday name. 2) Set the mode to by date, by week, or by month. 3) Set the start and end date of the holiday. 4) Click OK. Step 4 Set the schedule for the holiday recording.
  • Page 84 Network Video Recorder User Manual Figure 8-14 HDD Property-Redundancy Step 4 Go to Storage > Schedule Settings > Record Schedule/Capture Schedule. Step 5 Click Advanced to set the camera recording parameters. Figure 8-15 Record Parameters Step 6 Check the Redundant Record/Capture checkbox. Step 7 Click OK to save the settings.

  • Page 85: Chapter 9 Disk Array (Raid)

    Network Video Recorder User Manual Chapter 9 Disk Array (RAID) Purpose A disk array is a data storage virtualization technology that combines multiple physical disk drives into a single logical unit. Also known as a “RAID,” an array stores data over multiple HDDs to provide enough redundancy so that data can be recovered if one disk fails.

  • Page 86: One-Touch Creation

    Network Video Recorder User Manual 9.1.2 One-Touch Creation Purpose One-touch configuration quickly creates a disk array. By default, the array type created by one-touch configuration is RAID 5. Before You Start Enable the RAID function. For details, refer to Chapter 9.1.1 Enabling a RAID. Install at least three HDDs.

  • Page 87: Rebuilding An Array

    Network Video Recorder User Manual Figure 9-3 Create Array Window Step 3 Input the array name. Step 4 Select RAID Level as RAID 0, RAID 1, RAID 5, RAID 6, or RAID 10 as required. Step 5 Select the physical disks to constitute the array. Table 9-1 Required Number of HDDs RAID Level Required Number of HDDs...

  • Page 88: Configuring A Hot Spare Disk

    Network Video Recorder User Manual Functional: No disk loss in the array Offline: The number of lost disks has exceeded the limit Degraded: If any HDD fails in the array, the array degrades. Restore it to Functional status by rebuilding the array. 9.2.1 Configuring a Hot Spare Disk Purpose Hot spare disks are required for disk array automatic rebuilding.

  • Page 89: Deleting An Array

    Network Video Recorder User Manual Before You Start At least one available physical disk must exist to rebuild an array. Step 1 Go to Storage > RAID Setup > Array. Figure 9-7 Array List Step 2 Click of the degraded array. Figure 9-8 Rebuild Array Step 3 Select the available physical disk.

  • Page 90: Checking And Editing Firmware

    Network Video Recorder User Manual Figure 9-9 Array List Step 2 Click of the array to delete it. Figure 9-10 Attention Step 3 Click Yes on the popup message box. 9.4 Checking and Editing Firmware Purpose You can view the firmware information and set the background task speed on the Firmware interface.

  • Page 91: Chapter 10 File Management

    Network Video Recorder User Manual Chapter 10 File Management 10.1 Searching and Exporting All Files 10.1.1 Searching Files Purpose Specify detailed conditions to search videos and pictures. Step 1 Go to File Management > All Files. Step 2 Click Advanced Search in the menu bar to specify detailed conditions, including time, camera, event type, etc.

  • Page 92: Exporting Files

    Network Video Recorder User Manual 10.1.2 Exporting Files Purpose Export files for backup purposes using a USB device (USB flash drive, USB HDD, USB optical disc drive), SATA optical disc drive, or eSATA HDD. Step 1 Search for the vehicle files to export. For details, see 10.1.1 Searching Files. Step 2 Click files to select and click Export.

  • Page 93: Exporting Human Pictures

    Network Video Recorder User Manual Step 2 Click Advanced Search in the menu bar to specify detailed conditions, including time, camera, people appearance, etc. Figure 10-3 Advanced Search Step 3 Click Search to display results. The matched files are displayed in thumbnails or a list.

  • Page 94: Searching And Exporting Vehicle Files

    Network Video Recorder User Manual Figure 10-4 Export Files Step 3 Click OK to export pictures to the backup device. 10.3 Searching and Exporting Vehicle Files 10.3.1 Searching Vehicle Pictures Purpose Specify detailed conditions by which to search vehicle pictures. Before You Start Configure the vehicle detection function for the cameras you want to search and export vehicle pictures.

  • Page 95: Exporting Vehicle Pictures

    Network Video Recorder User Manual Figure 10-5 Advanced Search Step 3 Click Search to display results. The matched files are displayed in thumbnails or a list. Step 4 Select Target Picture or Source Picture in the menu bar to display related pictures only.

  • Page 96: Searching History Operation

    Network Video Recorder User Manual Figure 10-6 Export Files Step 3 Click OK to export pictures to the backup device. 10.4 Searching History Operation 10.4.1 Saving Search Conditions Purpose You can save the search conditions for future reference and quick searches. Step 1 Go to File Management >...

  • Page 97: Chapter 11 Playback

    Network Video Recorder User Manual Chapter 11 Playback 11.1 Playing Video Files 11.1.1 Instant Playback Instant Playback enables the device to play video files recorded in the last five minutes. If no video is found, it means there was no recording during the last five minutes.

  • Page 98: Playing Tag Files

    Network Video Recorder User Manual Step 5 You can use the toolbar in the bottom of the playback interface to control the playing and perform a series of operations. Refer to Chapter 11.2 Playback Operations 8.2. Figure 11-2 Playback Interface Figure 11-3 Toolbar of Playback Step 6 You can click the channel(s) to execute simultaneous playback of multiple channels.
  • Page 99 Network Video Recorder User Manual Step 3 Click to add the tag. Step 4 Edit the tag information. A maximum of 64 tags can be added to a single video file. Playing Tag Files Step 5 Go to Playback. Step 6 Click Tag button. Step 7 Click Custom Search on the left bottom to enter the Search Condition interface.

  • Page 100: Playing By Smart Search

    Network Video Recorder User Manual Figure 11-5 Searched Tag Files Step 11 On the search results interface, select a tag file and click to start playing the video. Figure 11-6 Tag Playback 11.1.4 Playing by Smart Search Purpose In Smart Playback mode, the device will analyze the video containing the motion, line, or intrusion detection information, mark it in green, and play it at normal speed.
  • Page 101 Network Video Recorder User Manual Step 2 Start playing the video files by channel or by time. Step 3 From the toolbar at the bottom of the playing window, click the motion/line crossing/intrusion icon for search. Figure 11-7 Playback by Smart Search Step 4 Set the rules and areas for smart search by line crossing detection, intrusion detection or motion detection event triggered recording.

  • Page 102: Playing Event Files

    Network Video Recorder User Manual 11.1.5 Playing Event Files Purpose Play back video files on one or several channels searched by event type (e.g., alarm input, motion detection, line crossing detection, face detection, vehicle detection, etc.). Step 1 Go to Playback. Step 2 Click Custom Search on the left bottom to enter the Search Condition interface.
  • Page 103 Network Video Recorder User Manual Figure 11-8 Event Files Step 7 Click to select the previous or next event. Refer to Chapter 12 UM NVR v4.xx 111717NA...
  • Page 104 Network Video Recorder User Manual Event and Alarm Settings and Chapter 13 VCA Event Alarm for details for event and alarm settings. Refer to Chapter 8.7 UM NVR v4.xx 111717NA...

  • Page 105: Playing By Sub-Periods

    Network Video Recorder User Manual Configuring Event Triggered Recording for the event triggered recording/capture settings. 11.1.6 Playing by Sub-Periods Purpose The video files can be played in multiple sub-periods simultaneously on the screen. Step 1 Go to Playback. Step 2 Select Sub-periods from the drop-down list in the upper-left corner of the page to enter the Sub-Periods Playback interface.
  • Page 106 Network Video Recorder User Manual Step 1 Go to Maintenance > Log Information. Step 2 Click the Log Search tab to enter Playback by System Logs. Step 3 Set search time and type and click Search Figure 11-10 System Log Search Interface Step 4 Choose a log with a video file and click to start playing the log file.
  • Page 107 Network Video Recorder User Manual Figure 11-11 Interface of Playback by Log UM NVR v4.xx 111717NA...

  • Page 108: Playing External Files

    Network Video Recorder User Manual 11.1.8 Playing External Files Purpose You can play files from external storage devices. Before You Start Connect the storage device with the video files to your device. Step 1 Go to Playback. Step 2 Click at the left bottom corner.

  • Page 109: Setting Play Strategy In Important/Custom Mode

    Network Video Recorder User Manual 11.2.2 Setting Play Strategy in Important/Custom Mode Purpose In the Important/Custom video playback mode, you can set the playing speed separately for normal video and important/custom video, or you can select to skip the normal video. Step 1 In the Important/Custom video playback mode, click to set the play strategy.

  • Page 110: Switching Between Main Stream And Sub-Stream

    Network Video Recorder User Manual 11.2.4 Switching Between Main Stream and Sub-Stream You can switch between the main stream and the sub-stream during playback. : Play the video in main stream. : Play the video in sub-stream. The encoding parameters for the main stream and sub-stream can be configured in Storage >...

  • Page 111: Fast View

    Network Video Recorder User Manual ): Switch Live View image to the 360° panorama view. 360° Panorama ( • ): The PTZ Expansion is the close-up view of a defined PTZ Expansion ( • area in the fisheye view or panorama expansion, and it supports the electronic PTZ function, which is also called e-PTZ.

  • Page 112: Pos Information Overlay

    Network Video Recorder User Manual 11.2.9 POS Information Overlay In Video Playback mode, click to overlay the POS transaction information on the playback video. When the playing speed is higher than 2x, the POS information cannot be overlayed on the video. UM NVR v4.xx 111717NA...

  • Page 113: Chapter 12 Event And Alarm Settings

    Network Video Recorder User Manual Chapter 12 Event and Alarm Settings 12.1 Configuring Arming Schedule Step 1 Select the Arming Schedule tab. Step 2 Choose a day of the week and set the time period. Up to eight time periods can be set each day.
  • Page 114 Network Video Recorder User Manual Figure 12-2 Set Linkage Actions Step 2 Select the normal linkage actions, trigger alarm output, or trigger the recording channel. Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring.

  • Page 115: Configuring Motion Detection Alarms

    Network Video Recorder User Manual Notify Surveillance Center It will send an exception or alarm signal to the remote alarm host when an event occurs. The alarm host refers to the PC installed with Remote Client. The alarm signal will be transmitted automatically at detection mode when a remote alarm host is configured.
  • Page 116 Network Video Recorder User Manual Figure 12-3 Set Motion Detection Step 2 Select the camera to configure the motion detection. Step 3 Check Enable. Step 4 Set the motion detection area. Full screen: Click to set full-screen motion detection for the image. Customized area: Click-and-drag the mouse on the preview screen to draw the customized motion detection area(s).

  • Page 117: Configuring Video Loss Alarms

    Network Video Recorder User Manual 12.4 Configuring Video Loss Alarms Purpose Video Loss Detection detects video loss of a channel and takes alarm response action(s). Step 1 Go to System > Event > Normal Event > Video Loss. Figure 12-4 Set Video Loss Detection Step 2 Select the camera to configure video loss detection.

  • Page 118: Configuring Sensor Alarms

    Network Video Recorder User Manual Figure 12-5 Set Video Tampering Setting Step 3 Check Enable. Step 4 Set the video tampering area. Click-and-drag the mouse on the preview screen to draw the customized video tampering area. Step 5 Click Clear to clear the current area settings and draw again. Step 6 Set sensitivity level (0-2).

  • Page 119: Configuring One-Key Disarming

    Network Video Recorder User Manual Figure 12-6 Alarm Input Step 3 Set the alarm input type to N.C. or N.O. Step 4 Edit the alarm name. Step 5 Check the Input radio button. Step 6 Set the arming schedule. Refer to Chapter 12.1 Configuring Arming Schedule. Step 7 Set the linkage actions.

  • Page 120: Configuring Alarm Outputs

    Network Video Recorder User Manual Figure 12-7 One-Key Alarm Disarming Step 6 Select the alarm linkage action(s) you want to disarm for the local Alarm Input . When Alarm Input 1 (Local < -1) is enabled with one-key disarming, the other alarm input settings are not configurable.

  • Page 121: Configuring Exceptions Alarms

    Network Video Recorder User Manual Figure 12-8 Alarm Output Step 7 (Optional) Click Copy to copy the same settings to other alarm output(s). 12.7 Configuring Exceptions Alarms Exception events can be configured to take the event hint in the Live View window and trigger alarm output and linkage actions.
  • Page 122 Network Video Recorder User Manual Figure 12-9 Event Hint Settings Step 3 Select the excetion type from the drop-down list to set the linkage actions. Figure 12-10 Exceptions Handling Step 4 Set the normal linkage and alarm output triggering. Refer to Chapter 10.2 Setting Alarm Linkage Actions.

  • Page 123: Setting Alarm Linkage Actions

    Network Video Recorder User Manual 12.8 Setting Alarm Linkage Actions Purpose Alarm linkage actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output, and Send Email. 12.8.1 Configuring Auto-Switch Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring.

  • Page 124: Notifying Surveillance Center

    Network Video Recorder User Manual 12.8.3 Notifying Surveillance Center The device can send an exception or alarm signal to the remote alarm host when an event occurs. The alarm host refers to the PC installed with client software (e.g., iVMS-4200, iVMS-5200). Step 1 Go to System >...

  • Page 125: Configuring Ptz Linkage

    Network Video Recorder User Manual 12.8.6 Configuring PTZ Linkage The system can trigger the PTZ actions (e.g., call preset/patrol/pattern) when the alarm event or VCA detection event occurs. Make sure the connected PTZ or speed dome supports PTZ linkage. Step 1 Go to the Linkage Action interface of the alarm input or VCA detection (e.g., face detection, line crossing detection, intrusion detection, etc.).
  • Page 126 Network Video Recorder User Manual Figure 12-12 Alarm Output UM NVR v4.xx 111717NA...

  • Page 127: Chapter 13 Vca Event Alarm

    Network Video Recorder User Manual Chapter 13 VCA Event Alarm The device supports receiving VCA detections sent by connected IP cameras. Enable and configure VCA detection on the IP camera settings interface first. VCA detections must be supported by the connected IP camera. Refer to the network camera’s user manual for detailed VCA detection instructions.

  • Page 128: Vehicle Detection

    Network Video Recorder User Manual Step 6 Drag the Sensitivity slider to set the detection sensitivity. Sensitivity range: [1-5]. The higher the value, the more easily the face will be detected. Step 7 Set the arming schedule. Refer to Chapter 12.1 Configuring Arming Schedule. Step 8 Set the linkage actions.

  • Page 129: Line Crossing Detection

    Network Video Recorder User Manual Step 8 Configure rules, including Area Settings, Picture, Overlay Content, and Blacklist and Whitelist. Area Settings: Up to four lanes are selectable. Step 9 Click Save. Refer to the Network Camera user manual for detailed instructions for vehicle detection. 13.3 Line Crossing Detection Purpose Line crossing detection detects people, vehicles, and objects crossing a set virtual line.

  • Page 130: Intrusion Detection

    Network Video Recorder User Manual 2) Select the Direction as A<->B, A->B, or A<-B. A<->B: Only the arrow on the B side shows. An object crossing a configured line in both directions can be detected and trigger alarms. A->B: Only an object crossing the configured line from the A side to the B side can be detected.

  • Page 131: Region Entrance Detection

    Network Video Recorder User Manual Step 4 Check Enable Intrusion Detection. Step 5 Optionally, check Save VCA Picture to save the captured intrusion detection pictures. Step 6 Follow these steps to set the detection rules and detection areas. Select a Virtual Panel to configure. Up to four virtual panels are selectable. Drag the sliders to set Time Threshold, Sensitivity, and Percentage.

  • Page 132: Region Exiting Detection

    Network Video Recorder User Manual Figure 13-5 Region Entrance Detection Step 3 Select a camera to configure. Step 4 Check the Enable Region Entrance Detection checkbox. Step 5 Optionally, check the Save VCA Picture checkbox to save the captured region entrance detection pictures.
  • Page 133 Network Video Recorder User Manual Step 2 Click Region Exiting. Figure 13-6 Region Exiting Detection Step 3 Select a camera to configure. Step 4 Check Enable Region Exiting Detection. Step 5 Optionally, check Save VCA Picture to save the captured region exiting detection pictures.

  • Page 134: Unattended Baggage Detection

    Network Video Recorder User Manual 13.7 Unattended Baggage Detection Purpose The Unattended Baggage Detection function detects objects left in a pre-defined region such as baggage, purses, dangerous materials, etc., and a series of actions can be taken when the alarm is triggered. Step 1 Go to System >...

  • Page 135: Object Removal Detection

    Network Video Recorder User Manual 3) Click Draw Region and draw a quadrilateral in the preview window by specifying four vertices of the detection region. Step 7 Set the arming schedule. Refer to Chapter 12.1 Configuring Arming Schedule. Step 8 Set the linkage actions. Refer to Chapter 12.2 Configuring Alarm Linkage Actions. Step 9 Click Apply.

  • Page 136: Audio Exception Detection

    Network Video Recorder User Manual Time Threshold: The time of the objects removed from the region. If the value is 10, alarm will be triggered after the object disappears from the region for 10s. Its range is [5s-20s]. Sensitivity: The similarity of the background image. If the sensitivity is high, a very small object taken from the region will trigger the alarm.

  • Page 137: Sudden Scene Change Detection

    Network Video Recorder User Manual 1) Select the Exception Detection tab. 2) Check the Audio Loss Exception, Sudden Increase of Sound Intensity Detection, and/or Sudden Decrease of Sound Intensity Detection checkbox(es). Audio Loss Exception: Detects a steep sound rise in the surveillance scene. You can set the detection sensitivity and threshold for steep sound rise by configuring its Sensitivity and Sound Intensity Threshold.

  • Page 138: Defocus Detection

    Network Video Recorder User Manual Figure 13-10 Sudden Scene Change Step 3 Select a camera to configure. Step 4 Check Enable Sudden Scene Change Detection. Step 5 Optionally, check Save VCA Picture to save the captured sudden scene change detection pictures. Step 6 Drag the Sensitivity slider to set the detection sensitivity.

  • Page 139: Pir Alarm

    Network Video Recorder User Manual Figure 13-11 Defocus Detection Step 3 Select a camera to configure. Step 4 Check Enable Defocus Detection. Step 5 Optionally, check Save VCA Picture to save the captured defocus detection pictures. Step 6 Drag the Sensitivity slider to set the detection sensitivity. Sensitivity range: [1-100]. The higher the value, the more easily the defocus image will be detected.
  • Page 140 Network Video Recorder User Manual Figure 13-12 FIR Alarm Step 3 Select a camera to configure. Step 4 Check PIR Alarm. Step 5 Optionally, check Save VCA Picture to save the captured PIR alarm pictures. Step 6 Set the arming schedule. Refer to Chapter 12.1 Configuring Arming Schedule. Step 7 Set the linkage actions.

  • Page 141: Chapter 14 Smart Analysis

    Network Video Recorder User Manual Chapter 14 Smart Analysis With the configured VCA detection, the device supports smart analysis for people counting and heat map. 14.1 People Counting Purpose Counting calculates the number of people entering or leaving a configured area and creates daily/weekly/monthly/annual reports for analysis.
  • Page 142 Network Video Recorder User Manual Step 2 Select a camera. Step 3 Set the report type as Daily Report, Weekly Report, Monthly Report, or Annual Report. Step 4 Set the Data to analyze. Figure 14-2 Heat Map Interface Step 5 Click Counting. The results will be displayed in graphics marked in different colors. As shown in the figure above, red color block (255, 0, 0) indicates the most trafficked area, and blue color block (0, 0, 255) indicates the less-popular area.

  • Page 143: Chapter 15 Pos Configuration

    Network Video Recorder User Manual Chapter 15 POS Configuration The device can be connected to a POS machine/server and receive a transaction message to overlay on the image during Live View or playback, as well as trigger a POS event alarm. The POS feature is supported by DS-9600/7700/7600-I (/P) Series devices only.
  • Page 144 Network Video Recorder User Manual Figure 15-2 Universal Protocol Settings EPSON • The fixed start and end line tag are used for EPSON protocol. • The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port connection types are supported.
  • Page 145 Network Video Recorder User Manual Figure 15-3 AVE Settings NUCLEUS • 1) Click Custom to configure the NUCLEUS settings. 2) Enter the employee No. shift No. and the terminal No. in the field. The matching message sent from the POS device will be used as the valid POS data.
  • Page 146 Network Video Recorder User Manual Figure 15-4 TCP Connection Settings UDP Connection • 1) When using UDP connection, the port must be set from 1 to 65535, and the port for each POS machine must be unique. 2) Set the Allowed Remote IP Address of the device sending the POS message.
  • Page 147 Network Video Recorder User Manual Figure 15-5 USB-to-RS-232 Settings RS-232 Connection • Connect the device and the POS machine via RS-232. The RS-232 settings can be configured in Menu > Configuration > RS-232. The Usage must be set to Transparent Channel. Multicast Connection •...

  • Page 148: Configuring Pos Text Overlay

    Network Video Recorder User Manual Figure 15-6 Sniff Settings 15.1.2 Configuring POS Text Overlay Step 1 Go to System > POS Settings. Step 2 Click Channel Linkage and Display tab. Step 3 Select the linked channel to overlay the POS characters. Step 4 Set the characters overlay for the enabled POS.

  • Page 149: Configuring Pos Alarm

    Network Video Recorder User Manual Figure 15-7 Overlay Character Settings Drag the frame to adjust the textbox size and position on the POS settings interface preview screen. Step 8 Click Apply to activate the settings. 15.2 Configuring POS Alarm Purpose A POS event can trigger channels to start recording, trigger full screen monitoring or an audio warning, notify the surveillance center, send e-mail, etc.
  • Page 150 Network Video Recorder User Manual Figure 15-8 Set Trigger Cameras of POS Step 8 Click Apply to save the settings. UM NVR v4.xx 111717NA...

  • Page 151: Chapter 16 Network Settings

    Network Video Recorder User Manual Chapter 16 Network Settings 16.1 Configuring TCP/IP Settings Purpose TCP/IP settings must be properly configured before the device will operate over a network. 16.1.1 Device with Dual Network Interface Step 1 Go to System > Network > TCP/IP. Figure 16-1 TCP/IP Settings Step 2 Select Net-Fault Tolerance or Multi-Address Mode under Working Mode.

  • Page 152: Device With A Single Network Interface

    Network Video Recorder User Manual Step 3 Configure other IP settings as needed. Check the Enable DHCP checkbox to obtain IP settings automatically if a DHCP server is available on the network. Valid MTU value range is 500 to 9676. Step 4 Click Apply.

  • Page 153: Configuring Hik-Connect

    Network Video Recorder User Manual 16.2 Configuring Hik-Connect Purpose Hik-Connect provides the mobile phone application as well as the service platform to access and manage your connected devices with remote access to the surveillance system. Step 1 Go to System > Network > Advanced > Platform Access. Figure 16-3 Hik-Connect Settings Step 2 Check the Enable checkbox and a Service Terms window will pop up.

  • Page 154: Configuring Ddns

    Network Video Recorder User Manual After configuration, you can access and manage your devices through Hik-Connect app or YYYJKMEQPPGEVEQO. For more detailed instructions of Hik-Connect, refer to help on YYYJKMEQPPGEVEQO. 16.3 Configuring DDNS Purpose You can set Dynamic DNS service for network access. Different DDNS modes are available: DynDNS, PeanutHull, and NO-IP.

  • Page 155: Configuring Pppoe

    Network Video Recorder User Manual Figure 16-4 DDNS Settings Step 7 Click Apply. 16.4 Configuring PPPoE If the device is connected to the Internet through PPPoE, you need to configure the user name and password accordingly under System > Network > TCP/IP > PPPoE. Contact your Internet service provider for details about PPPoE service.

  • Page 156: Configuring Snmp

    Network Video Recorder User Manual Figure 16-5 NTP Settings Step 2 Check Enable. Step 3 Configure NTP settings as need. Interval (min): Time interval between two time synchronization with NTP server NTP Server: IP address of the NTP server NTP Port: Port of the NTP server Step 4 Click Apply.

  • Page 157: Configuring E-Mail

    Network Video Recorder User Manual Figure 16-6 SNMP Settings Step 2 Check the Enable checkbox. A message will pop up to notify about a possible security risk. Click Yes to continue. Step 3 Configure the SNMP settings as needed. Trap Address: SNMP host IP address. Trap Port: SNMP host port.
  • Page 158 Network Video Recorder User Manual Before You Start The device must be connected to a local area network (LAN) that contains an SMTP mail server. The network must also be connected to either an intranet or the Internet depending on the location of the e-mail accounts to which you want to send notifications. Step 1 Go to System >...

  • Page 159: Configure Ports

    Network Video Recorder User Manual Enable Attached Picture: Check to send e-mail with attached alarm images. The interval is the time between sending two subsequent alarm images. Step 3 Click Apply. Step 4 (Optional) Click Test to send a test e-mail. 16.8 Configure Ports You can configure different types of ports to enable relevant functions.
  • Page 160 Network Video Recorder User Manual Figure 16-8 Port Settings UM NVR v4.xx 111717NA...

  • Page 161: Chapter 17 Hot Spare Device Backup

    Network Video Recorder User Manual Chapter 17 Hot Spare Device Backup Purpose The device can form an N+1 hot spare system. The system consists of several working devices and a hot spare device; when the working device fails, the hot spare device switches into operation, thus increasing the reliability of the system.

  • Page 162: Set Working Device

    Network Video Recorder User Manual The camera connection will be disabled when the device works in hot spare mode. It is highly recommended to restore the the device defaults after switching the working mode of the hot spare device to normal mode to ensure normal operation afterwards. 17.2 Set Working Device Step 1 Go to System >...
  • Page 163 Network Video Recorder User Manual Figure 17-4 Add Working Device Table 17-1 Working Status Descrption Working Status Description No record The working device works properly. Backing up If the working device goes offline, the hot spare device will record the video of the IP camera connected to the working device for backup The record back up functions for one working device at a time.

  • Page 164: Chapter 18 System Maintenance

    Network Video Recorder User Manual Chapter 18 System Maintenance 18.1 Storage Device Maintenance 18.1.1 Configuring Disk Clone Purpose Select the HDDs to clone to the eSATA HDD. Before You Start Connect an eSATA disk to the device. Step 1 Go to Maintenance > HDD Operation > HDD Clone. Figure 18-1 HDD Clone Step 2 Check the HDD to clone.

  • Page 165: Detection

    Network Video Recorder User Manual Figure 18-2 Message Box 18.1.2 S.M.A.R.T. Detection Purpose HDD detection functions such as S.M.A.R.T. and Bad Sector Detection techniques. S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) are HDD monitoring systems to detect various reliability indicators in the hopes of anticipating failures. Step 1 Go to Maintenance >...

  • Page 166: Bad Sector Detection

    Network Video Recorder User Manual Figure 18-3 S.M.A.R.T. Settings Interface To use the HDD even when S.M.A.R.T. checking has failed, check the Continue to use the disk when self-evaluation is failed checkbox. 18.1.3 Bad Sector Detection Step 1 Go to Maintenance > HDD Operation > Bad Sector Detection. Step 2 Select the HDD No.

  • Page 167: Hdd Health Detection

    Network Video Recorder User Manual Figure 18-4 Bad Sector Detection Step 5 You can pause/resume or cancel the detection. Step 6 After testing has been completed, click Error Information to see the detailed damage information. 18.1.4 HDD Health Detection Purpose You can view the health status of a 4 TB to 8 TB Seagate HDD manufactured after October 1, 2017.

  • Page 168: Search And Export Log Files

    Network Video Recorder User Manual 18.2 Search and Export Log Files Purpose The device operation, alarm, exception, and information can be stored in log files, which can be viewed and exported at any time. 18.2.1 Searching the Log Files Step 1 Go to Maintenance > Log Information. Figure 18-6 Log Search Interface Step 2 Set the log search conditions, including the time, major type, and minor type.

  • Page 169: Exporting Log Files

    Network Video Recorder User Manual Figure 18-7 Log Search Results Up to 2,000 log files can be displayed each time. Step 5 Related Operation: Click or double-click it to view detailed information. Click to view the related video file. 18.2.2 Exporting Log Files Before You Start Connect a storage device to the NVR.

  • Page 170: Importing/Exporting Ip Camera Configuration Files

    Network Video Recorder User Manual Figure 18-8 Export Log Files Step 3 On the Export interface, select the storage device from the Device Name drop-down list. Step 4 Select the format of the log files to be exported. Up to 15 formats are selectable.

  • Page 171: Importing/Exporting Device Configuration Files

    Network Video Recorder User Manual Step 3 Export or import the IP camera configuration files. Click Export to export the configuration files to the selected local backup device. To import a configuration file, select the file from the selected backup device and click Import.

  • Page 172: Upgrading The System

    Network Video Recorder User Manual After having finished importing the configuration files, the device will reboot automatically. 18.5 Upgrading the System Purpose The firmware on your device can be upgraded with a local backup device or remote FTP server. 18.5.1 Upgrading with a Local Backup Device Before You Start Step 1 Connect your device to a local storage device that contains the firmware update file.

  • Page 173: Restore Default Settings

    Network Video Recorder User Manual Step 2 Click the FTP tab to enter the local upgrade interface. Figure 18-11 FTP Upgrade Interface Step 3 Enter the FTP Server Address in the text field. Step 4 Click Upgrade to start upgrading. Step 5 After upgrading is complete, reboot the device to activate the new firmware.

  • Page 174: Chapter 19 General System Settings

    Network Video Recorder User Manual Chapter 19 General System Settings 19.1 Configuring General Settings Purpose You can configure the BNC output standard, VGA output resolution, and mouse pointer speed in the System > General interface. Step 1 Go to System > General. Figure 19-1 General Settings Interface Step 2 Configure the following settings.

  • Page 175: Configuring The Date And Time

    Network Video Recorder User Manual Auto Logout: Set the timeout time for menu inactivity. E.g., when the timeout time 5 minutes is set to , the system will exit from the current operation menu to the Live View screen after five minutes of menu inactivity. Mouse Pointer Speed: Set the speed of the mouse pointer;...

  • Page 176: Configuring The Dst Settings

    Network Video Recorder User Manual 19.3 Configuring the DST Settings DST (daylight saving time) refers to the period of the year when clocks are moved one period ahead. In some areas worldwide, this has the effect of creating more sunlit hours in the evening during months when the weather is the warmest.
  • Page 177 Network Video Recorder User Manual Figure 19-4 User Management Interface Step 2 Click Add to enter the operation permission interface. Step 3 Input the admin password and click OK. Figure 19-5 Add User Step 4 In the Add User interface, enter the information for a new user, including User Name, Password, Confirm (password), User Level (Operator/Guest), and User’s MAC Address.

  • Page 178: Setting User Permissions

    Network Video Recorder User Manual User Level: Set the user level to Operator or Guest. Different user levels have • different operating permission. Operator Operator: An user level has of Two-Way Audio permission in Remote Configuration and all operating permissions in Camera Configuration by default.
  • Page 179 Network Video Recorder User Manual Figure 19-7 User Permission Settings Interface Step 3 Set the user’s operating permissions for Local Configuration, Remote Configuration, and Camera Configuration. Local Configuration • Local Log Search: Searching and viewing logs and system information of device.
  • Page 180 Network Video Recorder User Manual Remote Camera Management: Remote adding, deleting, and editing IP cameras. Remote Serial Port Control: Configuring RS-232 and RS-485 port settings. Remote Video Output Control: Sending remote button control signals. Two-Way Audio: Operating the two-way radio between the remote client and the device.

  • Page 181: Setting Local Live View Permission For Non-Admin Users

    Network Video Recorder User Manual Only the admin user account has the permission to restore factory default parameters. 19.4.3 Setting Local Live View Permission for Non-Admin Users Step 1 Go to System > User Step 2 Click of the admin user. Step 3 Input admin password and click OK.

  • Page 182: Editing The Admin User

    Network Video Recorder User Manual 19.4.4 Editing the Admin User You can modify the admin user account’s password and unlock pattern. Step 1 Go to System > User Step 2 Select the admin user from the list and click Modify. Figure 19-9 Edit User (Admin) Step 3 Edit the admin user information as desired, including a new admin password (strong password is required) and MAC address.

  • Page 183: Editing An Operator/Guest User

    Network Video Recorder User Manual Figure 19-10 Set Admin User Unlock Pattern Step 5 Click the of Export GUID to enter the reset password interface to export the GUID file for the admin user account. Step 6 When the admin password is changed, export the new GUID to the connected USB flash disk in the Import/Export interface for future password resetting.

  • Page 184: Deleting A User

    Network Video Recorder User Manual Figure 19-11 Edit User (Operator/Guest) Step 3 Edit the user information as desired, including the new password (strong password is required) and MAC address. 19.4.6 Deleting a User The admin user account has permission to delete an operator/guest user account. Step 1 Go to System >...

  • Page 185: Chapter 20 Appendix

    Network Video Recorder User Manual Chapter 20 Appendix 20.1 Glossary Dual Stream: Dual stream is a technology used to record high resolution video locally while • transmitting a lower resolution stream over the network. The two streams are generated by the device, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.

  • Page 186: Troubleshooting

    Step 7 Check if the fault is solved by step 1 to step 3. Step 8 If it is solved, finish the process. Step 9 If not, contact a Hikvision engineer for further process. There is an audible warning sound “Di-Di-Di-DiDi” after a new device starts up.
  • Page 187 Step 4 Check if the fault is solved by step 1 to step 3. 1) If it is solved, finish the process. 2) If not, contact a Hikvision engineer for further process. The status of the added IP camera displays as “Disconnected” when it is connected through Private Protocol.
  • Page 188 Step 4 Check if the fault is solved by step 1 to step 3. 3) If it is solved, finish the process. 4) If not, contact a Hikvision engineer for further process. The IP camera frequently goes online and offline and the status displays as “Disconnected.”...
  • Page 189 Step 5 Check if the fault is solved by step 1 to step 4. 1) If it is solved, finish the process. 2) If not, contact a Hikvision engineer for further process. No monitor is connected to the device locally, and when you manage the IP camera to connect with the device by Web browser remotely, the status displays as Connected.
  • Page 190 Step 3 Check if the fault is solved by the above steps. 1) If it is solved, finish the process. 2) If not, contact a Hikvision engineer for further process. Live view is stuck when video is output remotely via Internet Explorer or platform software.
  • Page 191 Step 4 Check if the fault is solved by the above steps. 1) If it is solved, finish the process. 2) If not, contact a Hikvision engineer for further process. When using the device to get the Live View audio, there is no sound, there is too much noise, or the volume is too low.
  • Page 192 Step 4 Check if the fault is solved by the above steps. 1) If it is solved, finish the process. 2) If not, contact a Hikvision engineer for further process. The image gets stuck when the device is playing back single or multi-channel.
  • Page 193 Step 9 Check if the fault is solved by the above steps. 1) If it is solved, finish the process. 2) If not, contact a Hikvision engineer for further process. No record file is found in device’s local HDD, and a “No record file found” prompt is displayed.
  • Page 194 Network Video Recorder User Manual UM NVR v4.xx 111717NA 20.3...

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