HIKVISION DS-7764NI-M4 User Manual
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HIKVISION DS-7764NI-M4 User Manual

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  • Page 1 Network Video Recorder User Manual...
  • Page 2 WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,...
  • Page 3 Network Video Recorder User Manual INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN...
  • Page 4 Network Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 5 Network Video Recorder User Manual purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: http://www.recyclethis.info . 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information.
  • Page 6 Network Video Recorder User Manual Applicable Model This manual is applicable to the following models. Table 1-1 Applicable Model Series Model DS-9600NI-I8(B) DS-9608NI-I8(B) DS-9616NI-I8(B) DS-9632NI-I8(B) DS-9664NI-I8(B) DS-9600NI-I16(B) DS-9616NI-I16(B) DS-9632NI-I16(B) DS-9664NI-I16(B) DS-9600NI-I8 DS-9608NI-I8 DS-9616NI-I8 DS-9632NI-I8 DS-9664NI-I8 DS-9600NI-I16 DS-9616NI-I16 DS-9632NI-I16 DS-9664NI-I16 DS-8600NI-I8 DS-8608NI-I8 DS-8616NI-I8 DS-8632NI-I8...
  • Page 7 Network Video Recorder User Manual Series Model DS-7632NI-I2/16P DS-7700NI-I4 DS-7708NI-I4 DS-7716NI-I4 DS-7732NI-I4 DS-7700NI-I4(B) DS-7716NI-I4(B) DS-7732NI-I4(B) DS-7700NI-I4/P DS-7708NI-I4/8P DS-7716NI-I4/16P DS-7732NI-I4/16P DS-7700NI-I4/P(B) DS-7716NI-I4/16P(B) DS-7732NI-I4/16P(B) DS-7800NI-I2 DS-7808NI-I2 DS-7816NI-I2 DS-7832NI-I2 DS-7800NI-I2/P DS-7808NI-I2/8P DS-7816NI-I2/16P DS-7832NI-I2/16P DS-7900NI-I4 DS-7916NI-I4 DS-7932NI-I4 DS-7900NI-I4/P DS-7916NI-I4/16P DS-7932NI-I4/16P DS-7932NI-I4/24P DS-7608NI-M2 DS-7608NI-M2 DS-7616NI-M2 DS-7632NI-M2 DS-7600NI-M2/P DS-7608NI-M2/8P...
  • Page 8 Network Video Recorder User Manual Series Model DS-7764NI-M4 DS-7700NI-M4/P DS-7708NI-M4/8P DS-7716NI-M4/16P DS-7732NI-M4/16P DS-9600NI-M8 DS-9616NI-M8 DS-9632NI-M8 DS-9664NI-M8 DS-96128NI-M8 DS-9600NI-M8/R DS-9616NI-M8/R DS-9632NI-M8/R DS-9664NI-M8/R DS-96128NI-M8/R DS-9600NI-M16 DS-9616NI-M16 DS-9632NI-M16 DS-9664NI-M16 DS-96128NI-M16 DS-9600NI-M16/R DS-9616NI-M16/R DS-9632NI-M16/R DS-9664NI-M16/R DS-96128NI-M16/R...
  • Page 9 Network Video Recorder User Manual Safety Instruction Proper configuration of all passwords and other security settings is the responsibility of the ● installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations ●...
  • Page 10 Network Video Recorder User Manual Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: The device is designed for indoor use only. Install it in a well-ventilated, dust-free environment ● without liquids. Ensure recorder is properly secured to a rack or shelf.
  • Page 11 Network Video Recorder User Manual Content Convention In order to simplify description, please read the following conventions. Recorder or device mainly refers to video recorder. ● IP device mainly refers to network camera (IP camera), IP dome (speed dome), DVS (Digital ●...
  • Page 12 Network Video Recorder User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could Danger result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, could Caution result in equipment damage, data loss, performance degradation, or...

  • Page 13: Table Of Contents

    Network Video Recorder User Manual Contents Chapter 1 Basic Operation ......................1 1.1 Activate Your Device ......................1 1.1.1 Default User and IP Address ..................1 1.1.2 Activate via Local Menu ....................1 1.1.3 Activate via SADP ......................2 1.1.4 Activate via Client Software ..................3 1.1.5 Activate via Web Browser .....................
  • Page 14 Network Video Recorder User Manual Chapter 3 Live View ........................23 3.1 Start Live View ........................23 3.1.1 Configure Live View Settings ..................24 3.1.2 Configure Live View Layout ..................25 3.1.3 Switch Main/Auxiliary Port ..................26 3.2 Digital Zoom ......................... 26 3.3 Fisheye View ........................
  • Page 15 Network Video Recorder User Manual 4.2.1 Instant Playback ......................41 4.2.2 Play Normal Video ...................... 42 4.2.3 Play Smart Searched Video ..................43 4.2.4 Play Custom Searched Files ..................43 4.2.5 Play Tag Files ....................... 44 4.2.6 Play by Sub-periods ..................... 45 4.2.7 Play External Files .......................
  • Page 16 Network Video Recorder User Manual 6.2.6 Intrusion Detection ..................... 56 6.2.7 Region Entrance Detection ..................57 6.2.8 Region Exiting Detection ..................... 58 6.2.9 Vehicle Detection ......................59 6.2.10 Multi-Target-Type Detection ..................60 6.2.11 Object Thrown from Building ..................60 6.2.12 Loitering Detection ....................62 6.2.13 People Gathering Detection ..................
  • Page 17 Network Video Recorder User Manual 6.5.8 Configure PTZ Linkage ....................77 Chapter 7 IoT ..........................79 7.1 Add an IoT Device ........................ 79 7.1.1 Add an Access Control Device ..................79 7.1.2 Add an Alarm Device ....................80 7.2 Configure the Linkage Action and Arming Schedule ............82 7.3 Configure OSD ........................
  • Page 18 Network Video Recorder User Manual 11.1.2 Add a Network Disk ....................98 11.1.3 Configure Cloud Storage ................... 99 11.1.4 Manage eSATA ......................100 11.1.5 Dynamically Adjust Recording Writing Buffer ............102 11.2 Disk Array ......................... 103 11.2.1 Create a Disk Array ....................103 11.2.2 Rebuild an Array ......................
  • Page 19 Network Video Recorder User Manual 15.2 Manage User Permissions ....................127 15.2.1 Set User Permissions ....................127 15.2.2 Set Live View Permission on Lock Screen ..............130 15.2.3 Set Double Verification Permission for Non-admin Users ........131 15.3 Configure Password Security ................... 131 15.3.1 Export GUID File ......................
  • Page 20 Network Video Recorder User Manual 16.6.2 S.M.A.R.T. Detection ....................142 16.6.3 HDD Health Detection ..................... 143 16.6.4 Configure Disk Clone ....................144 16.6.5 Repair Database ...................... 145 16.7 Upgrade Device ........................ 145 16.7.1 Upgrade by Local Backup Device ................145 16.7.2 Upgrade by FTP .......................
  • Page 21 Network Video Recorder User Manual 17.1 Glossary ........................... 156 17.2 Communication Matrix ....................157 17.3 Device Command ......................157 17.4 Frequently Asked Questions .................... 158 17.4.1 Why is there a part of channels displaying “No Resource” or turning black screen in multi-screen live view? ......................

  • Page 22: Chapter 1 Basic Operation

    Network Video Recorder User Manual Chapter 1 Basic Operation 1.1 Activate Your Device 1.1.1 Default User and IP Address Default administrator account: admin. ● Default IPv4 address: 192.168.1.64. ● 1.1.2 Activate via Local Menu For the first-time access, you have to set an admin password to activate your device. No operation is allowed before activation.

  • Page 23: Activate Via Sadp

    Network Video Recorder User Manual Warning We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

  • Page 24: Activate Via Client Software

    Network Video Recorder User Manual Figure 1-2 Activate via SADP 4. Create and input the new password in the password field, and confirm the password. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 25 Network Video Recorder User Manual Figure 1-3 Control Panel 2. Click Device Management to enter the Device Management interface, as shown below. Figure 1-4 Device Management Interface 3. Check the recorder status from the device list, and select an inactive recorder. 4.
  • Page 26 Network Video Recorder User Manual Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

  • Page 27: Activate Via Web Browser

    Network Video Recorder User Manual 1.1.5 Activate via Web Browser You can get access to the recorder via web browser. You may use one of the following web browsers: Internet Explorer 6.0 and above, Apple Safari, Mozilla Firefox, and Google Chrome. The supported resolutions include 1024 ×...

  • Page 28: Configure Hdd

    Network Video Recorder User Manual Figure 1-8 TCP/IP Settings 2. Select Working Mode as Net-Fault Tolerance or Multi-Address Mode. Net-Fault Tolerance The two NIC cards use the same IP address, and you can select the main NIC to LAN1 or LAN2. In this way, in case of one NIC card failure, the device will automatically enable another standby NIC card so as to ensure the normal running of the system.

  • Page 29: Add Network Camera

    Network Video Recorder User Manual 1.4 Add Network Camera Before you can get live video or record the video files, you must add the network cameras to the connection list of the device. Before You Start Ensure the network connection is valid and correct and the IP camera to add has been activated. Steps 1.

  • Page 30: Add Network Camera Manually

    Network Video Recorder User Manual Figure 1-10 Add Automatically Searched Online Network Camera Note If the network camera to add has not been activated, you can activate it in the network camera list of camera management interface. 1.4.2 Add Network Camera Manually Before you view live video or record video files, you must add network cameras to the device.

  • Page 31: Add Network Camera Through Poe

    Import Network Camera Certificate . Note The enhanced SDK service is only available when you use HIKVISION protocol. 8. Optional: Click Search to search other network cameras. 9. Optional: Click Continue to Add to add other network cameras.
  • Page 32 Network Video Recorder User Manual When the transmission distance reaches 100 to 250 meters, you must use the CAT5E or CAT6 ● network cable to connect with the PoE interface. When the transmission distance reaches 250 to 300 meters, you must use the CAT6 network ●...

  • Page 33: Add Network Camera Via Customized Protocol

    Network Video Recorder User Manual Figure 1-13 Edit Network Camera 3. Select Adding Method as Manual. Plug-and-Play The camera is physically connected to the PoE interface. Its parameters cannot be edited. You can go to System → Network → TCP/IP to change IP address of PoE port. Manual Add IP camera without physical connection via network.

  • Page 34: Connect To Platform

    Network Video Recorder User Manual Note 3. Set protocol parameters. Type The network camera adopting custom protocol must support getting stream through standard RTSP. Path Contact the manufacturer of network camera for the URL (Uniform Resource Locator) of getting main stream and sub-stream. Note The protocol type and the transfer protocol must be supported by the network camera to add.
  • Page 35 Network Video Recorder User Manual Figure 1-14 ISUP Settings 2. Select Access Type as ISUP. 3. Check Enable. Note Enabling ISUP will disable other platform access. 4. Set the related parameters. Server Address The platform server IP address. Server Port The platform server port, ranges from 1024 to 65535.

  • Page 36: Configure Hik-Connect

    4. Bind your device with a Hik-Connect account. 1) Use a smart phone to scan the QR code, and download Hik-Connect app. You can also download it from https://appstore.hikvision.com , or the QR code below. Refer to Hik- Connect Mobile Client User Manual for details.
  • Page 37 Network Video Recorder User Manual Note If the device is already bound with an account, you can click Unbind to unbind with the current account. 5. Click Apply. What to do next You can access your video recorder via Hik-Connect.

  • Page 38: Chapter 2 Camera Settings

    Network Video Recorder User Manual Chapter 2 Camera Settings 2.1 Configure Image Parameters You can customize image parameters, including day/night switch, backlight, contrast, and saturation in Camera → Display . Image Settings Customize the image parameters including brightness, contrast, and saturation. Exposure Set the camera exposure time (1/10000 to 1 sec).

  • Page 39: Configure Privacy Mask

    Network Video Recorder User Manual Figure 2-1 OSD Settings 6. Drag the text frame on the preview window to adjust the OSD position. 7. Click Apply. 2.3 Configure Privacy Mask The privacy mask protects personal privacy by concealing parts of the image from kive view or recording with a masked area.

  • Page 40: Ip Camera Time Sync

    Network Video Recorder User Manual Figure 2-2 Privacy Mask Settings Note Up to 4 privacy masks zones can be configured and the size of each area can be adjusted. ● You can clear the configured privacy mask zones on the window by clicking the corresponding ●...

  • Page 41: Import Network Camera Certificate

    Network Video Recorder User Manual 2) Click Time Sync Configuration, select Enable IPC Time Sync or Disable IPC Time Sync to enable/disable scheduled time sync for all IPC/IoT channels. Figure 2-3 IP Camera Time Sync Note This function is only available for the admin user. 2.5 Import Network Camera Certificate Import the network camera certificate to the video recorder.

  • Page 42: Save Camera Vca Data

    Network Video Recorder User Manual Before You Start When importing the configuration file, connect the storage device that contains the configuration file to the device. Steps 1. Go to Camera → IP Camera Import/Export . 2. Click IP Camera Import/Export, and the detected external device contents appear. 3.
  • Page 43 Network Video Recorder User Manual Note Your device shall be properly connected to Hik-Connect. Local Inserted a USB flash drive that contains the firmware to your device. Click Upgrade Local Upgrade, and select the camera and firmware file for upgrade. The IP camera will automatically restart after it is upgraded.

  • Page 44: Chapter 3 Live View

    Network Video Recorder User Manual Chapter 3 Live View Live view displays the video image getting from each camera in real time. 3.1 Start Live View Click on the main menu bar. Select a window and double click a camera from the channel list to play the live image of the ●...

  • Page 45: Configure Live View Settings

    Network Video Recorder User Manual Note If exception occurs, error information will be displayed on the screen. Click to edit the parameters of different channel(s). 3.1.1 Configure Live View Settings Live View settings can be customized. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc.

  • Page 46: Configure Live View Layout

    Network Video Recorder User Manual 3.1.2 Configure Live View Layout Live view displays the video image getting from each camera in real time. Configure Custom Live View Layout Steps 1. Go to System → Live View → View . 2. Click Set Custom Layout. 3.

  • Page 47: Switch Main/Auxiliary Port

    Network Video Recorder User Manual 3. Select a layout or custom layout from the toolbar. 4. Select a division window, and double-click on a camera in the list to link the camera to the window. Note You can also click-and-drag the camera to the desired window on the Live View interface to ●...

  • Page 48: Fisheye View

    Network Video Recorder User Manual Figure 3-4 Digital Zoom 3.3 Fisheye View The device supports the fisheye camera expansion in Live View or playback mode. Before You Start The fisheye expansion view feature is supported only by certain models. ● The connected camera must support the fisheye view.

  • Page 49: Positioning

    Network Video Recorder User Manual Icon Description Icon Description vision of a fish’s convex eye. The lens produces curvilinear images of a large area, while distorting the perspective and angles of objects in the image. 3.4 3D Positioning 3D Positioning zooms in/out a specific live image area. Steps 1.

  • Page 50: Ptz Control

    Network Video Recorder User Manual Figure 3-5 Channel-Zero Encoding 3. Configure Frame Rate, Max. Bitrate Mode, and Max. Bitrate. Note The higher frame rate and bitrate require the higher bandwidth. 4. Click Apply. You can view all the channels on one screen via CMS or web browser. 3.6 PTZ Control 3.6.1 Configure PTZ Parameters Follow these procedures to set the PTZ parameters.

  • Page 51: Set A Preset

    Network Video Recorder User Manual Figure 3-6 PTZ Parameters Settings 3. Edit the PTZ parameters. Note All the parameters should be exactly match the PTZ camera parameters. 4. Click OK to save the settings. 3.6.2 Set a Preset Presets record the PTZ position and the status of zoom, focus, iris, etc. You can call a preset to quickly move the camera to the predefined position.

  • Page 52: Call A Preset

    Network Video Recorder User Manual Figure 3-8 View the Configured Presets 3.6.3 Call a Preset A preset enables the camera to point to a specified position such as a window when an event takes place. Steps 1. Click on the quick settings toolbar of the PTZ camera's Live View. 2.
  • Page 53 Network Video Recorder User Manual 3. Select the patrol No. 4. Click Set. Figure 3-12 Patrol Settings 5. Click to add a key point to the patrol. Figure 3-13 Key Point Configuration 1) Configure key point parameters. Preset Determines the order the PTZ will follow while cycling through the patrol. Speed Defines the speed the PTZ will move from one key point to the next.

  • Page 54: Call A Patrol

    Network Video Recorder User Manual Table 3-2 Operation Description Operation Description Operation Description Select a key point to delete. Edit the added key point. Adjust the key point order Adjust the key point order 7. Click Apply to save the patrol settings. 3.6.5 Call a Patrol Calling a patrol makes the PTZ move according to the predefined patrol path.

  • Page 55: Call A Pattern

    Network Video Recorder User Manual Figure 3-15 Pattern Configuration 3. Select the pattern No. 4. Set the pattern. 1) Click Record to start recording. 2) Click corresponding buttons on the control panel to move the PTZ camera. 3) Click Stop to stop recording. The PTZ movement is recorded as the pattern. 3.6.7 Call a Pattern Follow the procedure to move the PTZ camera according to the predefined patterns.

  • Page 56: One-Touch Park

    (park time). Before You Start Before operating this function, make sure the connected camera supports linear scan and is in HIKVISION protocol. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view.

  • Page 57: Chapter 4 Recording And Playback

    Network Video Recorder User Manual Chapter 4 Recording and Playback 4.1 Recording 4.1.1 Configure Recording Parameters Configure Video Parameters Go to Camera → Video Parameters . Main Stream Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size.
  • Page 58 Network Video Recorder User Manual Sub-Stream Sub-stream is a second code that runs alongside the main stream. It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is often exclusively used by apps to view live video. Users with limited internet speeds may benefit most from this setting.

  • Page 59: Enable H.265 Stream Access

    Network Video Recorder User Manual Expired Time The expired time is period for a recorded file to be kept in the HDD. When the deadline is reached, the file will be deleted. If you set the expired time to 0, the file will not be deleted. The actual keeping time for the file should be determined by the capacity of the HDD.
  • Page 60 Network Video Recorder User Manual Before You Start Ensure you have installed the HDDs to the device or added the network disks before storing the ● video files, pictures and log files. Before enabling Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm), and Event ●...

  • Page 61: Configure Holiday Recording

    Network Video Recorder User Manual Figure 4-2 Record Schedule Note You can repeat the above steps to set schedule recording or capture for each day in the week. ● Continuous recording is applied to each day by default. ● 6. Optional: Copy the recording schedule to other camera(s). 1) Click Copy to.

  • Page 62: Playback

    Network Video Recorder User Manual Figure 4-3 Edit Holiday Settings 5. Set Holiday Name, Mode, Start Date, and End Date. 6. Click OK. 7. Set the schedule for holiday recording. Refer to Configure Recording Schedule for details. 4.2 Playback 4.2.1 Instant Playback Instant playback enables the device to play the recorded video files recorded in the last five minutes.

  • Page 63: Play Normal Video

    Network Video Recorder User Manual Figure 4-4 Playback 4.2.2 Play Normal Video Go to Playback, select date and camera(s). is the window division shortcut for grouping cameras and playing videos. You can also select camera(s) from the list to achieve simultaneous playback of multiple camera(s). Position the cursor on playback window, and use the toolbar at the bottom to perform playback operations.

  • Page 64: Play Smart Searched Video

    Network Video Recorder User Manual 4.2.3 Play Smart Searched Video In smart playback mode, the device can analyze videos that containing motion, line, or intrusion detection information, and mark them in red. Go to Playback, click Smart, and then click motion detection ( ), line crossing detection ( ), or intrusion detection (...

  • Page 65: Play Tag Files

    Network Video Recorder User Manual Note You can click to view export progress. ● You can click to return to search interface. ● 4.2.5 Play Tag Files Video tag allows you to record information, such as people and locations of a certain time point, during playback.

  • Page 66: Play By Sub-Periods

    Network Video Recorder User Manual 4.2.6 Play by Sub-periods The video files can be played in multiple sub-periods simultaneously on the screen. Steps 1. Go to Playback. 2. Click at the lower-left corner. 3. Select a camera. 4. Set the start time and end time for searching video. 5.

  • Page 67: Thumbnails View

    Network Video Recorder User Manual 4.3.2 Thumbnails View With the thumbnails view on the playback interface, you can conveniently locate the required video files on the time bar. In the playback mode, position the cursor on time bar to get preview thumbnails. Figure 4-7 Thumbnails View You can click a thumbnail to enter the full-screen playback.

  • Page 68: Chapter 5 Picture Capture

    Network Video Recorder User Manual Chapter 5 Picture Capture Note This chapter is only available for certain models. 5.1 Configure Parameters The picture refers to the live picture captured in continuous or event recording. You can edit picture parameters in Storage → Schedule → Capture → Advanced . Resolution Set the picture resolution.
  • Page 69 Network Video Recorder User Manual Steps 1. Go to System → Holiday . 2. Select a holiday item from the list and click 3. Check Enable. 4. Edit holiday parameters, including name, mode, and date. Figure 5-1 Edit Holiday Settings 5.

  • Page 70: Chapter 6 Event

    Network Video Recorder User Manual Chapter 6 Event 6.1 Normal Event Alarm 6.1.1 Configure Motion Detection Alarms Motion detection enables the device to detect the moving objects in the monitored area and trigger alarms. Steps 1. Go to System → Event → Normal Event → Motion Detection . 2.

  • Page 71: Configure Video Tampering Alarms

    Network Video Recorder User Manual 6.1.3 Configure Video Tampering Alarms Video tampering detection triggered an alarm when the camera lens is covered and takes alarm response action(s). Steps 1. Go to System → Event → Normal Event → Video Tampering . 2.

  • Page 72: Configure Combined Alarm

    Network Video Recorder User Manual Figure 6-1 Event Hint Settings 3. Select an exception type. Figure 6-2 Exceptions Handling 4. Set the linkage actions. Refer to Configure Linkage Actions . 6.1.6 Configure Combined Alarm Combined alarm combines events with alarm input. The combined alarm will be triggered when it receives alarms from both alarm input and events.

  • Page 73: Vca Event Alarm

    Network Video Recorder User Manual Note The combined alarm arming schedule and linkage action are the same as the selected event(s). Figure 6-3 Combined Alarm 6.2 VCA Event Alarm The device supports receiving VCA detections sent by connected IP cameras. Enable and configure VCA detection on the IP camera settings interface first.

  • Page 74: Transparent Transmission

    Network Video Recorder User Manual Steps 1. Go to System → Event → Smart Event . 2. Select the optical channel of thermography camera. 3. Click Face Capture. 4. Optional: Check Save VCA Picture to save the captured pictures of face detection. 5.

  • Page 75: Hard Hat Detection

    Network Video Recorder User Manual 4. Click Save. What to do next Go to Configuration → Event → Smart Event → More Events to configure events. 6.2.3 Hard Hat Detection Hard hat detection detects people who are not wearing hard hats. You can configure the arming schedule and linkage actions.

  • Page 76: Line Crossing Detection

    Network Video Recorder User Manual 8. Set linkage actions. Refer to Configure Linkage Actions . 9. Click Apply. 6.2.5 Line Crossing Detection Line crossing detection detects people, vehicles, and objects crossing a set virtual line. The detection direction can be set as bidirectional, from left to right or from right to left. Steps 1.

  • Page 77: Intrusion Detection

    Network Video Recorder User Manual 5) Draw a virtual line in the preview window. 7. Optional: Draw the maximum size/minimum size for targets. Note Only the targets in the size ranging from maximum size to minimum size will trigger line crossing detection.

  • Page 78: Region Entrance Detection

    Network Video Recorder User Manual 1) Select a virtual panel. Up to 4 virtual panels are selectable. 2) Set Time Threshold, and Sensitivity. Time Threshold The time an object loiter in the region. When the duration of the object in the defined detection area exceeds the threshold, the device will trigger an alarm.

  • Page 79: Region Exiting Detection

    Network Video Recorder User Manual Figure 6-7 Region Entrance Detection 4. Check Enable Region Entrance Detection. 5. Optional: Check Save VCA Picture to save the captured pictures of region entrance detection pictures. 6. Set detection rules and detection areas. 1) Select Arming Region. Note Up to 4 regions are selectable.

  • Page 80: Vehicle Detection

    Network Video Recorder User Manual Steps 1. Go to Smart Analysis → Smart Event Settings → Perimeter Protection . 2. Select a camera. 3. Click Region Exiting. Figure 6-8 Region Exiting Detection 4. Check Enable Region Exiting Detection. 5. Optional: Check Save VCA Picture to save the captured region exiting detection pictures. 6.

  • Page 81: Multi-Target-Type Detection

    Network Video Recorder User Manual Steps 1. Go to Smart Analysis → Smart Event Settings → Vehicle Detection . 2. Select a camera. 3. Click Vehicle. 4. Check Enable Vehicle Detection. 5. Optional: Check Save VCA Picture to save the captured vehicle detection pictures. 6.
  • Page 82 Network Video Recorder User Manual Steps 1. Go to Configuration → VCA → Object Thrown from Building via web browser. 2. Select a camera. 3. Check Enable Object Thrown from Building. 4. Click Area Settings and click to draw rule area. Note a.

  • Page 83: Loitering Detection

    Network Video Recorder User Manual Note a. If there are parts of the screen (either within or outside the detection area) that do not need to be detected (such as an area where the light jumps from time to time or leaves often drift by and trigger false alarms, etc.), you can draw it as a shield region.

  • Page 84: People Gathering Detection

    Network Video Recorder User Manual Note Up to 4 areas are selectable. 2) Set Time Threshold. Time Threshold The time of the target staying in the region. If the value is 10, an alarm is triggered after the target has stayed in the region for 10 s. Range: [1-10]. 3) Set Sensitivity.

  • Page 85: Fast Moving Detection

    Network Video Recorder User Manual 6. Set people gathering detection parameters. 1) Select Arming Area. Note Up to 4 areas are selectable. 2) Click Draw Area to draw a quadrilateral in the preview window by specifying four vertices of the area. 3) Set Percentage.

  • Page 86: Parking Detection

    Network Video Recorder User Manual 5. Optional: Check Save VCA Picture to save the captured fast moving detection pictures. 6. Set fast moving detection parameters. 1) Select Arming Region. Up to 4 regions are selectable. 2) Click Draw Area to draw a quadrilateral in the preview window by specifying four vertices of the area.

  • Page 87: Unattended Baggage Detection

    Network Video Recorder User Manual Note Up to 4 areas are selectable. 2) Set Time Threshold. Time Threshold The time of a vehicle staying in the region. If the value is 10, an alarm will be triggered after the vehicle has stayed in the region for 10 s. Range: [5-20]. 3) Set Sensitivity.

  • Page 88: Object Removal Detection

    Network Video Recorder User Manual 5. Optional: Check Save VCA Picture to save the captured unattended baggage detection pictures. 6. Set the detection rules and detection areas. 1) Select Arming Area. Note Up to 4 areas are selectable. 2) Drag the sliders to set Time Threshold and Sensitivity. Time Threshold The time of the objects left in the region.

  • Page 89: Audio Exception Detection

    Network Video Recorder User Manual Figure 6-14 Object Removal Detection 4. Check Enable Object Removable Detection. 5. Optional: Check Save VCA Picture to save the captured object removable detection pictures. 6. Follow these steps to set the detection rules and detection areas. 1) Select Arming Area.
  • Page 90 Network Video Recorder User Manual Steps 1. Go to Smart Analysis → Smart Event Settings → Other Events . 2. Select a camera. 3. Click Audio Exception. Figure 6-15 Audio Exception Detection 4. Optional: Check Save VCA Picture to save the captured audio exception detection pictures. 5.

  • Page 91: Defocus Detection

    Network Video Recorder User Manual 6.2.19 Defocus Detection Image blur caused by lens defocus can be detected. Steps 1. Go to Smart Analysis → Smart Event Settings → Other Events . 2. Select a camera. 3. Click Defocus. Figure 6-16 Defocus Detection 4.

  • Page 92: Pir Alarm

    Network Video Recorder User Manual 2. Select a camera. 3. Click Sudden Scene Change. Figure 6-17 Sudden Scene Change 4. Check Enable. 5. Optional: Check Save VCA Picture to save the captured sudden scene change detection pictures. 6. Set the detection sensitivity. Sensitivity Ranges from 1 to 100, the higher the value, the more easily the change of scene can trigger the alarm.

  • Page 93: Thermal Camera Detection

    Network Video Recorder User Manual Figure 6-18 PIR Alarm 4. Check PIR Alarm. 5. Optional: Check Save VCA Picture to save the captured of PIR alarm pictures. 6. Set the arming schedule. Refer to Configure Arming Schedule . 7. Set the linkage actions. Refer to Configure Linkage Actions . 8.

  • Page 94: Queue Management

    Network Video Recorder User Manual 6.2.23 Queue Management After connecting with queue management camera, you can set the arming schedule and linkage action of queue management. Before You Start Ensure the recorder have connected with queue management camera. Steps 1. Go to Smart Analysis → Smart Event Settings → Other Events . 2.

  • Page 95: Configure Arming Schedule

    Network Video Recorder User Manual Temperature units including Celsius degree and Fahrenheit degree of the detected target are available. Enable this function, when the target does not wear mask, the pop-up will show yellow. Meanwhile, if the target has exceptional body temperature, the pop-up will turn red.

  • Page 96: Configure Linkage Actions

    Network Video Recorder User Manual 5. Click Apply to save the settings. 6.5 Configure Linkage Actions Alarm linkage actions will be activated when an alarm or exception occurs. 6.5.1 Configure Auto-Switch Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring.

  • Page 97: Notify Surveillance Center

    Network Video Recorder User Manual 6.5.3 Notify Surveillance Center The device can send an exception or alarm signal to the remote alarm host when an event occurs. The alarm host refers to the PC installed with client software (e.g., iVMS-4200, iVMS-5200). Steps 1.

  • Page 98: Trigger Alarm Output

    Network Video Recorder User Manual 6.5.6 Trigger Alarm Output The alarm output can be triggered by the alarm input, motion detection, video tampering detection, face detection, line crossing detection, and any all other events. Steps 1. Go to Linkage Action interface of the alarm detection (e.g., motion detection, face detection, line crossing detection, intrusion detection, etc.).
  • Page 99 Network Video Recorder User Manual Note You can set only one PTZ type for the linkage action each time.

  • Page 100: Chapter 7 Iot

    Maximum number of IoT channel is the half of maximum network camera number of your video recorder. 7.1.1 Add an Access Control Device Add Hikvision alarm host and video intercom devices to receive alarms. You can configure linkage actions like triggering recording and full screen monitoring, when an alarm occurs. Before You Start Install access control devices.

  • Page 101: Add An Alarm Device

    Network Video Recorder User Manual Note All IoT channels can be enabled/disabled with shortcuts. a. Go to Maintenance → System Service → More Settings . b. Click Time Sync Configuration, select Enable IoT Time Sync or Disable IoT Time Sync to enable/disable scheduled time sync for all IoT channels.
  • Page 102 Network Video Recorder User Manual Figure 7-3 Alarm Device 3. Enter access control device information. The information must be the same with the alarm device to add. 4. Optional: Check Enable IoT Time Sync as your desire. Note All IoT channels can be enabled/disabled with shortcuts. a.

  • Page 103: Configure The Linkage Action And Arming Schedule

    Network Video Recorder User Manual 7.2 Configure the Linkage Action and Arming Schedule Configure the linkage actions and arming schedule for access control or alarm devices. Linkage actions will be triggered when the designate alarm occurs. Steps 1. Click of an added IoT device. Figure 7-5 Configure IoT 2.

  • Page 104: Search The Iot Record

    Network Video Recorder User Manual Figure 7-6 OSD Configuration 5. Select items, including Device Name, Card No., Event Name, Name, and ID No., to display on live view image. The items are only for access control devices. 6. Configure OSD properties. Overlay Mode - Scroll The OSD will automatically scroll to show the new alarm information.
  • Page 105 Network Video Recorder User Manual Figure 7-7 Search Event Record (Access Control) Figure 7-8 Search Event Record (Alarm Device) 2. Specify search conditions. Note Name/Card No.: When card swiping event occurs, the access control device will upload card name and card No. to video record. You can search event by card name or card No. 3.

  • Page 106: Iot Video/Picture

    Network Video Recorder User Manual Figure 7-10 Search Result (Alarm Device) 7.5 IoT Video/Picture Configure the event recording or capturing schedule for the selected trigger channel, the channel will automatically record videos or capture pictures when IoT alarm occurs. 7.5.1 Configure the Event Recording/Capturing The video recorder can record videos or capture pictures when an IoT alarm occurs.

  • Page 107: Search Iot Video

    Network Video Recorder User Manual 4) Drag the mouse on the time bar to set the event detection recording schedule. Refer to Configure Recording Schedule for details. 5) Click OK. Figure 7-12 Event Recording Result When an alarm occurs, the selected trigger channel will start event recording. 7.5.2 Search IoT Video Search IoT event triggered videos.
  • Page 108 Network Video Recorder User Manual Figure 7-13 Search Event Video 2. Set search conditions. Camera Select it as the selected trigger channels in IoT linkage action configuration. Event Type Select the desired IoT event. 3. Click Start Search.

  • Page 109: Chapter 8 Smart Report

    Network Video Recorder User Manual Chapter 8 Smart Report 8.1 People Counting People counting calculates the number of people entering or leaving a certain configured area and creates daily/weekly/monthly/annual reports for analysis. Steps 1. Go to Smart Analysis → Smart Report → Counting . 2.
  • Page 110 Network Video Recorder User Manual Figure 8-2 Heat Map 5. Click Counting. Note As shown in the figure above, red color block (255, 0, 0) indicates the most trafficked area, and blue color block (0, 0, 255) indicates the less-popular area. The results will be displayed in graphics marked in different colors.

  • Page 111: Chapter 9 Self-Learning

    Network Video Recorder User Manual Chapter 9 Self-Learning After your camera has enabled self-learning, the camera will learn the false alarm examples in the self-learning library. When the amount of false alarm examples in the self-learning library is large enough, the false alarms would be significantly reduced. Note The chapter is only available for M series and certain event types.

  • Page 112: Delete False Alarm Pictures In Self-Learning Library

    Network Video Recorder User Manual 9.2 Delete False Alarm Pictures in Self-Learning Library You can view or delete false alarm pictures in the self-learning library. Steps 1. Go to Smart Analysis → Self-Learning Library . 2. Select false alarm pictures. 3.

  • Page 113: Chapter 10 File Management

    Network Video Recorder User Manual Chapter 10 File Management 10.1 Search Files Specify detailed conditions to search videos and pictures. Steps 1. Go to File Management → Video , or File Management → Picture . 2. Select a search method. For example, Search by Appearance, or Search by Event. 3.

  • Page 114: Quick Backup

    Network Video Recorder User Manual 10.3 Quick Backup All the videos can be backed up with a shortcut. Steps 1. Go to File Management → Video . 2. Search video(s) by setting different conditions (appearance, event or tag). 3. Click Quick Backup. Figure 10-1 Quick Backup 10.4 Smart Search 10.4.1 Face Picture Search...

  • Page 115: Human Search

    Network Video Recorder User Manual What to do next Refer to View Searching Result . Search by Appearance Search face picture by appearance. Steps 1. Go to File Management → Smart Search → Face → Search by Appearance . 2. Set search conditions. 3.

  • Page 116: Vehicle Search

    Network Video Recorder User Manual Note You can click to view export progress. ● You can click to return to search interface. ● 10.4.3 Vehicle Search You can search and view the matched vehicle pictures. Steps 1. Go to File Management → Smart Search → Vehicle . 2.

  • Page 117: Chapter 11 Storage

    Network Video Recorder User Manual Chapter 11 Storage 11.1 Storage Device Management 11.1.1 Manage Local HDD Configure HDD Group Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. Steps 1.
  • Page 118 Network Video Recorder User Manual Figure 11-2 Local HDD Settings 7. Select a group number for the HDD. 8. Click OK. Note Regroup the cameras for HDD if the HDD group number is changed. 9. Go to Storage → Storage Mode . 10.

  • Page 119: Add A Network Disk

    Network Video Recorder User Manual HDD supports both read and write. Read-only Files in read-only HDD will not be overwritten. Redundant Save the videos and pictures not only in the R/W HDD but also in the redundant HDD. It effectively enhances the data safety and reliability. Ensure at least another HDD which is in Read/Write status exists.

  • Page 120: Configure Cloud Storage

    Network Video Recorder User Manual Figure 11-3 Add NetHDD 3. Select NetHDD type. 4. Enter NetHDD IP address and click Search to search the available NetHDD. 5. Select the desired NetHDD. 6. Click OK. 7. The added NetHDD will be displayed in the HDD list. Select the newly added NetHDD and click Init.

  • Page 121: Manage Esata

    Network Video Recorder User Manual Figure 11-4 Cloud Storage 2. Check Enable Cloud Storage. 3. Set cloud storage server parameters. Note There are multiple pools in a cloud storage server. A pool is like an HDD, it is used for store files. Each pool has an ID, hence you have to get the pool ID from storage server.
  • Page 122 Network Video Recorder User Manual Figure 11-5 eSATA Mode What to do next If eSATA usage is set as Record/Capture, enter the storage device interface to edit its property or initialize it. Configure eSATA for Auto Backup If you made an automatic backup plan, the video recorder will back up the local videos of 24 hours ahead of the backup start time to eSATA.

  • Page 123: Dynamically Adjust Recording Writing Buffer

    Network Video Recorder User Manual Figure 11-6 Configure eSATA for Auto Backup 11.1.5 Dynamically Adjust Recording Writing Buffer Dynamically adjust recording writing buffer allows the device to adjust buffer memory dynamically when bit rate exceeds limit. Steps 1. Go to Storage → Advanced . 2.

  • Page 124: Disk Array

    Network Video Recorder User Manual Note This function will result in higher memory use. Restart the device after you enable/disable the function. 11.2 Disk Array A disk array is a data storage virtualization technology that combines multiple physical disk drives into a single logical unit.
  • Page 125 Network Video Recorder User Manual Note If you install 4 or more HDDs, a hot spare disk for array rebuilding will be created. 7. Optional: The video recorder will automatically initialize the created array. Go to Storage → RAID Setup → Array to view the information of the created array. Manual Creation Manually create a RAID 0, RAID 1, RAID 5, RAID 6, or RAID 10 array.

  • Page 126: Rebuild An Array

    Network Video Recorder User Manual RAID Level The Required Number of HDDs RAID 6 At least 4 HDDs. RAID 10 The number of HDD must be an even ranges from 4 to 16. 9. Click OK. 10. Optional: The video recorder will automatically initialize the created array. Go to Storage → RAID Setup →...
  • Page 127 Network Video Recorder User Manual Automatically Rebuild an Array The video recorder can automatically rebuild degraded arrays with the hot spare disks. Before You Start Create hot spare disks. For details, refer to Configure a Hot Spare Disk . Steps 1.
  • Page 128 Network Video Recorder User Manual Figure 11-12 Rebuild Array 3. Select the available physical disk. 4. Click OK. 5. Click OK on the pop up message box "Do not unplug the physical disk when it is under rebuilding."...

  • Page 129: Chapter 12 Hot Spare Device Backup

    Network Video Recorder User Manual Chapter 12 Hot Spare Device Backup Video recorders can form an N+M hot spare system. The system consists of several working video recorders and at least one hot spare video recorder. When a working video recorder fails, the hot spare video recorder would switch into operation, which increases the reliability of the system.

  • Page 130: Manage Hot Spare System

    Network Video Recorder User Manual Steps 1. Go to System → Hot Spare . 2. Set Work Mode as Hot Spare Mode. Figure 12-3 Hot Spare 3. Click Apply. 4. Click Yes in the pop-up. Your device will restart automatically. Note The camera connection will be disabled when the device works in hot spare mode.
  • Page 131 Network Video Recorder User Manual Table 12-1 Working Status of Working Device Working Status Description Monitoring Working devices are working properly. No need for backup The working device goes offline and has never been monitored before. Backing up The working device has been monitored before but goes offline.

  • Page 132: Chapter 13 Network Settings

    Network Video Recorder User Manual Chapter 13 Network Settings 13.1 Configure DDNS You can set Dynamic DNS service for network access. Different DDNS modes are available: DynDNS, PeanutHull, and NO-IP. Before You Start You must register the DynDNS, PeanutHull, or NO-IP services with your ISP before configuring DDNS settings.

  • Page 133: Configure Snmp

    Network Video Recorder User Manual 13.3 Configure SNMP You can configure SNMP (SNMP v2 and SNMP v3) settings to get device status and parameter information via web browser. SNMP v3 adds cryptographic security to SNMP v2, and provides security with authentication and privacy. Before You Start Download the SNMP software to receive device information via the SNMP port.

  • Page 134: Configure Email

    Network Video Recorder User Manual Figure 13-2 SNMP Settings 2. Enable SNMP v2 or SNMP v3 as your desire. 3. Set related parameters. 4. Set SNMP Port. 5. Click Save. 13.4 Configure Email The system can be configured to send an e-mail notification to all designated users when a specified event occurs such as when an alarm or motion event is detected, or the administrator password is changed, etc.
  • Page 135 Network Video Recorder User Manual Before You Start The device must be connected to a local area network (LAN) that contains an SMTP mail server. The network must also be connected to either an intranet or the Internet depending on the location of the email accounts to which you want to send notifications.

  • Page 136: Configure Port Mapping (Nat)

    Network Video Recorder User Manual 13.5 Configure Port Mapping (NAT) Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping. Before You Start If you want to enable the UPnP™ function of the device, you must enable the UPnP™ function of the router to which your device is connected.

  • Page 137: Configure Port

    Network Video Recorder User Manual other. If multiple devices are configured for the UPnP™ settings under the same router, the value of the port No. for each device should be unique. 4. Enter the virtual server setting page of router; fill in the blank of Internal Source Port with the internal port value, the blank of External Source Port with the external port value, and other required contents.
  • Page 138 Network Video Recorder User Manual Figure 13-5 Port Settings 2. Configure port settings as needed. Alarm Host IP/Port With a remote alarm host configured, the device will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the client management system (CMS) software installed.

  • Page 139: Configure Onvif

    Network Video Recorder User Manual RTSP Port RTSP (Real Time Streaming Protocol) is a network control protocol designed to control streaming media servers. The port is 554 by default. Enhanced SDK Service Port The enhanced SDK service adopts TLS protocol over the SDK service that provides safer data transmission.

  • Page 140: Chapter 14 Pos Configuration

    Network Video Recorder User Manual Chapter 14 POS Configuration The device can be connected to a POS machine/server, and receive a transaction message to overlay on the image during Live View or playback, as well as trigger a POS event alarm. 14.1 Configure POS Connection Steps 1.
  • Page 141 Network Video Recorder User Manual Figure 14-2 Universal Protocol Settings EPSON The fixed start and end line tag are used for EPSON protocol. The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port connection types are supported.
  • Page 142 Network Video Recorder User Manual USB-to-RS-232 Connection Configure the USB-to-RS-232 convertor port parameters, including the port serial number, baud rate, data bit, stop bit, parity, and flow ctrl. Figure 14-3 USB-to-RS-232 Settings RS-232 Connection Connect the device and the POS machine via RS-232. The RS-232 settings can be configured in Menu →...

  • Page 143: Configure Pos Text Overlay

    Network Video Recorder User Manual Figure 14-4 Sniff Settings 14.2 Configure POS Text Overlay Steps 1. Go to System → POS . 2. Click Channel Linkage and Display. Figure 14-5 Overlay Character Settings 3. Select linked channel to overlay the POS characters. 4.

  • Page 144: Configure Pos Alarm

    Network Video Recorder User Manual Font size and font color ● Display time (sec) of the characters. The value ranges 5 -3600 sec. ● Timeout of POS event. The value ranges 5 -3600 sec. When the device has not received the ●...
  • Page 145 Network Video Recorder User Manual Figure 14-6 Set Trigger Cameras of POS 5. Select the normal linkage actions. 6. Select one or more alarm output(s) to trigger. 7. Select one or more channels to record or become full-screen monitoring when a POS alarm is triggered.

  • Page 146: Chapter 15 User Management And Security

    Network Video Recorder User Manual Chapter 15 User Management and Security 15.1 Manage User Accounts The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete users and configure user parameters.

  • Page 147: Edit The Admin User

    Network Video Recorder User Manual 15.1.2 Edit the Admin User For the admin user account, you can modify your password and unlock pattern. Steps 1. Go to System → User . 2. Select the admin user from the list. 3. Click Modify. Figure 15-1 Edit User (Admin) 4.

  • Page 148: Edit An Operator/Guest User

    Network Video Recorder User Manual 9. Click OK to save the settings. 15.1.3 Edit an Operator/Guest User You can edit the user information, including user name, password, permission level, and MAC address. Steps 1. Go to System → User . 2.
  • Page 149 Network Video Recorder User Manual Figure 15-3 User Permission Settings Interface 3. Set the user's operating permissions for Local Configuration, Remote Configuration, and Camera Configuration for the user. 1) Set Local Configuration Local Log Search Searching and viewing logs and system information of device. Local Parameters Settings Configuring parameters, restoring factory default parameters, and importing/exporting configuration files.
  • Page 150 Network Video Recorder User Manual Remotely viewing logs that are saved on the device. Remote Parameters Settings Remotely configuring parameters, restoring factory default parameters, and importing/ exporting configuration files. Remote Camera Management Remote adding, deleting, and editing of the IP cameras. Remote Serial Port Control Configuring settings for RS-232 and RS-485 port settings.

  • Page 151: Set Live View Permission On Lock Screen

    Network Video Recorder User Manual Local Video Export Locally exporting recorded files of the selected camera(s). Local Live View View live video of the selected camera(s) in local. 4. Click OK to save the settings. 15.2.2 Set Live View Permission on Lock Screen The admin user can set live view permission for specific cameras in the screen lock status of device.

  • Page 152: Set Double Verification Permission For Non-Admin Users

    Network Video Recorder User Manual 4. Set the permissions. Select the camera (s) to allow live view when the current user account is in logout status. 5. Click OK. 15.2.3 Set Double Verification Permission for Non-admin Users After double verification is enabled in the channel, a non-admin user must be verified by an authorized user to get the permission.

  • Page 153: Configure Security Questions

    Network Video Recorder User Manual Before You Start Ensure you are on the same network segment with your device. Steps 1. Go to Configuration → System → User Management → User Management . 2. Select the admin user. 3. Click Account Security Settings. 4.

  • Page 154: Configure Reserved Email

    Network Video Recorder User Manual Figure 15-7 Configure Security Questions 3. Click OK. 15.3.3 Configure Reserved Email The reserved email will help you to reset password when you forget your password. Steps 1. Check Reserved E-mail when you are activating the device, or click Modify when you are editing the admin user account.

  • Page 155: Reset Password

    Network Video Recorder User Manual Figure 15-8 Configure Reserved Email 3. Click OK. 15.4 Reset Password When you forget the admin password, you can reset the password by importing the GUID file, answering security questions, or entering verification code from your reserved email. 15.4.1 Reset Password by GUID You can reset password by GUID via web browser.

  • Page 156: Reset Password By Security Questions

    Insert a USB flash drive to your device. b. Click Export to export the QR code to USB flash drive. c. Email the QR code to pw_recovery@hikvision.com as attachment. 6. Check your reserved email, and you will receive a verification code within 5 minutes.

  • Page 157: Reset Password By Hik-Connect

    Network Video Recorder User Manual 8. Click OK to set the new password. 15.4.4 Reset Password by Hik-Connect Before You Start Ensure your device has enabled Hik-Connect, and bound with a registered Hik-Connect account. Steps 1. On the user login interface, click Forgot Password. 2.

  • Page 158: Chapter 16 System Management

    Network Video Recorder User Manual Chapter 16 System Management 16.1 Configure Device Steps 1. Go to System → General . 2. Configure the following settings. Language The default language used is English. Output Standard Set the output standard to NTSC or PAL, which must be the same as the video input standard. Resolution Configure video output resolution.

  • Page 159: Ntp Synchronization

    Network Video Recorder User Manual Steps 1. Go to System → General . 2. Configure the date and time. 3. Click Apply to save the settings. 16.2.2 NTP Synchronization Connection to a network time protocol (NTP) server can be configured on your device to ensure the system’s date and time accuracy.

  • Page 160: Audio Management

    Network Video Recorder User Manual 16.3 Audio Management The audio files are used for alarm linkage. You can import and manage audio files in System → Audio Management . Note Before importing audio files, prepare a backup device with the audio files in it. 16.4 Configure Enhanced SVC Mode In live view or playback, enhanced SVC mode can be configured to extract frames of the video, providing better decoding capacity.

  • Page 161: Test Network Delay And Packet Loss

    Network Video Recorder User Manual Steps 1. Go to Maintenance → Network → Traffic . 2. You can view the real-time network traffic status, including MTU (Maximum Transmission Unit), and network throughput. Figure 16-2 Network Traffic 16.5.2 Test Network Delay and Packet Loss Network delay is caused by slow response of the device when oversized data information is not limited during transmission under certain network protocol, e.g.

  • Page 162: Export Network Packet

    Network Video Recorder User Manual 16.5.3 Export Network Packet After the recorder accessing network, you can use USB flash drive to export network packet. Before You Start Prepare a USB flash drive to export network packet. Steps 1. Insert the USB flash drive. 2.

  • Page 163: Storage Device Maintenance

    Network Video Recorder User Manual 16.6 Storage Device Maintenance 16.6.1 Bad Sector Detection Steps 1. Go to Maintenance → HDD Operation → Bad Sector Detection . 2. Select the HDD No. you want to configure in the dropdown list. 3. Select All Detection or Key Area Detection as the detection type. 4.

  • Page 164: Hdd Health Detection

    Network Video Recorder User Manual 4. Click Self-Test to start the S.M.A.R.T. HDD self-evaluation. Figure 16-7 S.M.A.R.T. Settings Interface Note To use the HDD even when the S.M.A.R.T. checking has failed, check Continue to use the disk when self-evaluation is failed. The related information of the S.M.A.R.T.

  • Page 165: Configure Disk Clone

    Network Video Recorder User Manual Figure 16-8 Health Detection 2. Click a HDD to view details. 16.6.4 Configure Disk Clone Select the HDDs to clone to the eSATA HDD. Before You Start Connect an eSATA disk to the device. Steps 1.

  • Page 166: Repair Database

    Network Video Recorder User Manual 16.6.5 Repair Database Repairing database will rebuild all databases. It might help to improve your system speed after upgrade. Steps 1. Go to Storage → Storage Device . 2. Select the drive. 3. Click Repair Database. 4.

  • Page 167: Upgrade By Ftp

    Network Video Recorder User Manual Figure 16-11 Local Upgrade 3. Select the firmware update file from the storage device. 4. Click Upgrade to start upgrading. After the upgrade is completed, the device will reboot automatically to activate the new firmware. 16.7.2 Upgrade by FTP Before You Start Ensure the network connection of the PC (running FTP server) and the device are valid and correct.

  • Page 168: Import/Export Device Configuration Files

    Network Video Recorder User Manual Before You Start Ensure the device has successfully connected to Hik-Connect, and it requires to install at least one read-write HDD for firmware downloading. Steps 1. Go to Maintenance → Upgrade → Online Upgrade . 2.

  • Page 169: Log Management

    Network Video Recorder User Manual 16.9 Log Management 16.9.1 Log Storage You can customize the log storage disk and log storage period. Steps 1. Go to Storage → Advanced . Figure 16-14 Log Storage 2. Set Log Storage Mode. System Each disk will allocate a certain space to store logs in 6 months.

  • Page 170: Upload Logs To The Server

    Network Video Recorder User Manual Figure 16-16 Log Search Results Note Up to 2,000 log files can be displayed each time. 5. Related Operation: Click or double-click it to view detailed information. Click it to view the related video file. Export/Export ALL Click it to export all the system logs to the storage device.

  • Page 171: One-Way Authentication

    Network Video Recorder User Manual 16.9.4 One-Way Authentication You can install a CA certificate (from the server) to your device to authorize the server via web browser. It would improve the log communication security. Before You Start Download the CA certificate from the server. ●...

  • Page 172: Restore Default Settings

    Network Video Recorder User Manual Figure 16-19 Two-Way Authentication 2. Install the CA certificate in CA Certificate. 3. Click Create in Client Certificate, and follow the pop-up to create the certificate. 4. Click Download to download the certificate file to a desired location. 5.

  • Page 173: Schedule Reboot

    Network Video Recorder User Manual Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings. Factory Defaults Restore all parameters to the factory default settings. Restore to Inactive Restore the recorder to inactive status.

  • Page 174: Ip/Mac Address Filter

    Network Video Recorder User Manual Caution We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

  • Page 175: Rtsp Digest Algorithm

    Network Video Recorder User Manual Steps 1. Go to System → System Service → System Service . Figure 16-22 RTSP Authentication 2. Select RTSP Authentication Type. Note Two authentication types are selectable, if you select digest, only the request with digest authentication can access the video stream by the RTSP protocol via the IP address.

  • Page 176: Http/Web Digest Algorithm

    Network Video Recorder User Manual Figure 16-23 HTTP Authentication 2. Check Enable HTTP. 3. Select HTTP Authentication Type. Note Two authentication types are selectable, for security reasons, it is recommended to select digest as the authentication type. 4. Click Apply to save the settings. 5.

  • Page 177: Chapter 17 Appendix

    Network Video Recorder User Manual Chapter 17 Appendix 17.1 Glossary Dual-Stream Dual-stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 1080P and the sub-stream having a maximum resolution of CIF.

  • Page 178: Communication Matrix

    Network Video Recorder User Manual NTSC Acronym for National Television System Committee. NTSC is an analog television standard used in such countries as the United States and Japan. Each frame of an NTSC signal contains 525 scan lines at 60Hz. Acronym for Network Video Recorder.

  • Page 179: Frequently Asked Questions

    Network Video Recorder User Manual Figure 17-2 Device Command 17.4 Frequently Asked Questions 17.4.1 Why is there a part of channels displaying “No Resource” or turning black screen in multi-screen live view? Reason 1. Sub-stream resolution or bitrate settings is inappropriate. 2.

  • Page 180: Why Is The Video Recorder Notifying Risky Password After A Network Camera Is Added

    Network Video Recorder User Manual Solution If the camera is using H.265/MJPEG for encoding, but video recorder does not support H.265/ MJPEG, change the camera encoding format to the same as video recorder. 17.4.3 Why is the video recorder notifying risky password after a network camera is added? Reason The camera password is too weak.

  • Page 181: Why Is The Video Recorder Notifying The Network Is Unreachable When A Network Camera Is Being Added

    Network Video Recorder User Manual Reason 1. When the video recorder is using event recording, it only records video when event occurs. Hence the video may not be continuous. 2. Exception occurs, such as the device offline, HDD error, record exception, network camera offline, etc.

  • Page 182: Why Is Image Getting Stuck When Playing Back By Single Or Multi-Channel Cameras

    Network Video Recorder User Manual Solution Change the IP address of video recorder. Ensure it is not the same as other devices. 17.4.10 Why is image getting stuck when playing back by single or multi-channel cameras? Reason HDD read/write exception. Solution Export the video, and play it with other devices.

  • Page 183: Why Is The Video Sound Quality Not Good

    Network Video Recorder User Manual Solution 1. The recording schedule is setup correctly by following the steps listed in Configuring Record/ Capture Schedule. 2. The motion detection area is configured correctly. The channels are being triggered for motion detection (See Configuring Motion Detection). 3.
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