HIKVISION DS-9600NI-I8 Series User Manual
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HIKVISION DS-9600NI-I8 Series User Manual

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  • Page 2 INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • Page 3 Network Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 4 Network Video Recorder User Manual Applicable Models This manual is applicable to the models listed in the following table. Series Model DS-9608NI-I8 DS-9616NI-I8 DS-9600NI-I8 DS-9632NI-I8 DS-9664NI-I8 DS-9616NI-I16 DS-9600NI-I16 DS-9632NI-I16 DS-9664NI-I16 DS-7608NI-I2 DS-7600NI-I2 DS-7616NI-I2 DS-7632NI-I2 DS-7608NI-I2/8P DS-7600NI-I2/P DS-7616NI-I2/16P DS-7632NI-I2/16P DS-7708NI-I4 DS-7700NI-I4 DS-7716NI-I4 DS-7732NI-I4 DS-7716NI-I4(B)
  • Page 5 Network Video Recorder User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Provides additional information to emphasize or supplement important points of the main text. Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
  • Page 6 Network Video Recorder User Manual Safety Instructions  Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.  In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
  • Page 7 Network Video Recorder User Manual Product Key Features General  Connectable to network cameras, network dome and encoders  Connectable to the third-party network cameras like Acti, Arecont, Axis, Bosch, Brickcom, Canon, Panasonic, Pelco, Samsung, Sanyo. Sony, Vivotek and Zavio, and cameras that adopt ONVIF or PSIA protocol ...
  • Page 8 Network Video Recorder User Manual  8 network disks (NAS/IP SAN disk)  S.M.A.R.T. and bad sector detection  HDD group management  Supports HDD standby function  HDD property: redundancy, read-only, read/write (R/W)  HDD quota management; different capacities can be assigned to different channels ...
  • Page 9 Network Video Recorder User Manual  Supports playback by transcoded stream  Manual capture, continuous capture of video images and playback of captured pictures  Supports enabling H.264+ to ensure high video quality with lowered bitrate Files Management  Search and export vehicle detection files and human appearance files ...
  • Page 10 Network Video Recorder User Manual  Support access by Hik-Connect  Remote Web browser access by HTTPS ensures high security  ANR (Automatic Network Replenishment) function is supported, which enables the IP camera to save the recording files in the local storage when the network is disconnected, and synchronizes the files to the device when the network is resumed ...

  • Page 11: Table Of Contents

    Network Video Recorder User Manual TABLE OF CONTENTS Introduction ............................. 18 Front Panel ........................18 DS-9600NI Series ..................... 18 DS-7700NI Series ..................... 23 DS-7600NI Series ..................... 25 IR Remote Control Operations ..................25 Pairing (Enabling) the IR Remote to a Specific Device (optional) ......25 Unpairing (Disabling) an IR Remote from a Device ..........
  • Page 12 Network Video Recorder User Manual Add Non-PoE IP Cameras ..................50 Configure PoE Interface ..................51 Enable the H.265 Stream Access ..................52 Upgrade the IP Camera ....................53 Configure the Customized Protocols ................53 Chapter 4 Camera Settings ......................55 Configure OSD Settings ....................
  • Page 13 Network Video Recorder User Manual Call a Pattern ......................71 Set Linear Scan Limits ....................72 Call Linear Scan ....................... 73 One-Touch Park ....................... 73 Auxiliary Functions ......................74 Chapter 7 Storage ..........................75 Storage Device Management ................... 75 Install the HDD ......................75 Add the Network Disks ....................
  • Page 14 Network Video Recorder User Manual Configure a Hot Spare Disk ..................96 Automatically Rebuild an Array ................96 Manually Rebuild an Array ..................97 Delete an Array ......................... 98 Check and Edit Firmware ....................99 Chapter 9 File Management ......................100 Search and Export All Files .....................
  • Page 15 Network Video Recorder User Manual Fast View ......................115 Digital Zoom ......................115 POS Information Overlay ..................115 Chapter 11 Event and Alarm Settings ..................116 Configure Arming Schedule..................116 Configure Alarm Linkage Actions ................. 116 Configure Motion Detection Alarms ................118 Configure Video Loss Alarms ..................
  • Page 16 Network Video Recorder User Manual Thermal Camera Detection ..................146 Queue Management....................146 Chapter 13 Smart Analysis ......................147 People Counting ......................147 Heat Map ........................147 Chapter 14 POS Configuration ....................149 Configure POS Settings ....................149 Configure POS Connection .................. 149 Configure POS Text Overlay .................
  • Page 17 Network Video Recorder User Manual Set Local Live View Permission for Non-Admin Users ........174 Set Live View Permission on Lock Screen ............175 Configure Password Security ..................176 Export GUID File ....................176 Configure Security Questions ................177 Configure Reserved Email ................... 178 Reset Password ......................
  • Page 18 Network Video Recorder User Manual Chapter 20 Appendix ........................202 Glossary ........................202 Troubleshooting ......................203 List of IP Cameras Connected to PoE by Long Network Cable (100 - 300 m) ....211...

  • Page 19: Introduction

    Network Video Recorder User Manual Introduction Front Panel DS-9600NI Series DS-9600NI-I8 Series DS-9600NI-I16 Series...
  • Page 20 Network Video Recorder User Manual Panel Description...
  • Page 21 Network Video Recorder User Manual No. Name Function Description ALARM Turns red when a sensor alarm is detected. Turns blue when the device is functioning READY properly. Turns blue when device is controlled by an IR remote. STATUS Turns red when controlled by a keyboard and purple when IR remote and keyboard is used at the same time.
  • Page 22 Network Video Recorder User Manual No. Name Function Description Universal Serial Bus (USB) ports for additional USB Interfaces devices such as USB mouse and USB Hard Disk Drive (HDD). Returns to the previous menu. Presses for arming/disarming the device in live view mode.
  • Page 23 Network Video Recorder User Manual No. Name Function Description Turns on/off PTZ light (if applicable) in PTZ control mode. Switches between play and reverse play in playback mode. Cycles through tab pages. F2/ AUX Switches between channels in synchronous playback mode. Returns to the Main menu (after successful login).

  • Page 24: Ds-7700Ni Series

    Network Video Recorder User Manual No. Name Function Description Plays or pauses the video playing in playback mode. Advances the video by a single frame in single- frame playback mode. Stops/starts auto switch in auto-switch mode. Moves the active selection up and down in a menu.
  • Page 25 Network Video Recorder User Manual Panel Description No. Name Function Description POWER Turns green when device is powered up. Status Blinks red when HDD is reading/writing. Indicators Blinks green when network connection is functioning Tx/Rx normally. The Enter button is used to confirm selection in menu mode;...

  • Page 26: Ds-7600Ni Series

    Network Video Recorder User Manual DS-7600NI Series DS-7600NI Series Panel Description No. Name Connections POWER Turns green when device is powered up. Flickers red when data is being read from or written to HDD. Flickers blue when network connection is functioning Tx/Rx properly.

  • Page 27: Unpairing (Disabling) An Ir Remote From A Device

    Network Video Recorder User Manual Press the DEV button. Use the Number buttons to enter the Device ID# that was entered into the device. Press Enter button to accept the new Device ID#. Remote Control Unpairing (Disabling) an IR Remote from a Device To unpair an IR Remote from a device so that the unit cannot control any device functions, proceed as follows: Press the DEV key on the IR Remote.
  • Page 28 Network Video Recorder User Manual IR Remote Functions...
  • Page 29 Network Video Recorder User Manual No. Name Function Description •To Turn Power On: -If User Has Not Changed the Default device Device ID# (255): 1.Press Power On/Off button (1). -If User Has Changed the device Device ID#: 1.Press DEV button. 2.Press Number buttons to enter user-defined Device ID#.
  • Page 30 Network Video Recorder User Manual Enable IR Remote: Press DEV button, enter device Device ID# with number keys, press Enter to pair unit with the device Disable IR Remote: Press DEV button to clear Device ID#; unit will no longer be paired with the device Switch to the corresponding channel in Live View or PTZ Control mode Numerals...
  • Page 31 Network Video Recorder User Manual Checks checkbox Play or pause video in Playback mode Advance video a single frame in single-frame Playback mode Stop/start auto switch in auto-switch mode Enter PTZ Control mode Go back to previous screen RESERVED Reserved Select all items on a list Switch between play and reverse play in Playback mode PTZ Control Adjust PTZ camera iris, focus, and zoom...
  • Page 32 Network Video Recorder User Manual  Batteries are installed correctly and the polarities of the batteries are not reversed.  Batteries are fresh and not out of charge.  IR receiver is not obstructed.  No fluorescent lamp is used nearby If the remote still can’t function properly, please change a remote and try again, or contact the device provider.

  • Page 33: Usb Mouse Operation

    Network Video Recorder User Manual USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this device. To use a USB mouse: Plug USB mouse into one of the USB interfaces on the front panel of the device. The mouse should automatically be detected.

  • Page 34: Rear Panel

    Network Video Recorder User Manual Rear Panel DS-9600NI Series DS-9600NI-I8 Series DS-9600NI-I16 Series...

  • Page 35: Ds-7600Ni Series

    Network Video Recorder User Manual Panel Description No. Name Description LAN1/LAN2 Interface 2 RJ-45 10/100/1000 Mbps self-adaptive Ethernet interfaces provided. LINE IN RCA connector for audio input. AUDIO OUT 2 RCA connectors for audio output. HDMI1/HDMI2 HDMI video output connector. VGA1/VGA2 DB9 connector for VGA output.
  • Page 36 Network Video Recorder User Manual DS-7600NI-I2/8P Series The DS-7616NI-I2/16P and DS-7632NI-I2/16P provide 16 network Interfaces with PoE function. Panel Description No. Name Description Audio In RCA connector for audio input. Audio Out RCA connector for audio output. VGA Interface DB9 connector for VGA output. Display local video output and menu.

  • Page 37: Ds-7700Ni Series

    Network Video Recorder User Manual 7600NI-I2/P) DS-7700NI Series DS-7700NI-I4 Series DS-7700NI-I4(B) Series DS-7700NI-I4/16P Series DS-7700NI-I4/16P(B) Series The DS-7708NI-I4/8P provides 8 network Interfaces with PoE function.
  • Page 38 Network Video Recorder User Manual Panel Description Name Description 1 network interface provided for DS-7700NI- LAN Interface I4/P, and 2 network interfaces for DS-7700NI-I4. AUDIO OUT RCA connector for audio output. LINE IN RCA connector for audio input. HDMI HDMI video output connector. Universal Serial Bus (USB) ports for additional USB 3.0 interface devices such as USB mouse and USB Hard Disk...

  • Page 39: Chapter 2 Getting Started

    Network Video Recorder User Manual Chapter 2 Getting Started Start up the Device Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the device. Before you start: Check that the voltage of the extra power supply is the same with the device’s requirement, and the ground connection is working properly.
  • Page 40 Network Video Recorder User Manual Activate the Device We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

  • Page 41: Configure Login Unlock Pattern

    Network Video Recorder User Manual  After the device is activated, you should properly keep the password.  You can duplicate the password to the IP cameras that are connected with default protocol. Configure Login Unlock Pattern You can configure a device login unlock pattern for the admin user. After the device is activated, enter the following interface to configure the device unlock pattern.

  • Page 42: Login To The Device

    Network Video Recorder User Manual Login to the Device Log in via Unlock Pattern Only the admin user has permission to unlock the device. Before you Start Configure the unlock pattern before unlocking. Refer to Chapter 2.3 Configure Login Unlock Pattern.

  • Page 43: Start Setup Wizard

    Network Video Recorder User Manual If the device has logged out, you must log in to the device before operating the menu and other functions. Select your User Name in the drop-down list. Login Interface Input password. Click Login to log in. If you forget the admin password, click Forgot Password to reset the password.
  • Page 44 Network Video Recorder User Manual Date and Time Settings Set the basic network parameters on the Network Setup interface. Network Settings Select a HDD and click Init to initialize it as demand on the Hard Disk interface.
  • Page 45 Network Video Recorder User Manual HDD Management Add IP cameras on the Camera Setup interface. 1. Click Search to search online IP camera. Before adding a camera, make sure the IP camera to be added is in active status. 2. Click Add to add the camera. If the camera is in inactive status, select the camera from the list and click Activate.
  • Page 46 Network Video Recorder User Manual Hik-Connect Access Enter the Change Password interface to create a new admin password if required. Change Password You can enter click the to show the characters input. Check the New Admin Password checkbox. Enter the original password in the Admin Password text field. Input the same password in the New Password and Confirm text fields.

  • Page 47: Enter Main Menu

    Network Video Recorder User Manual We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

  • Page 48: System Operation

    Network Video Recorder User Manual System Maintenance: System Operation Log out Purpose: After logging out, the monitor turns to live view mode. To perform any operations, you need to log in again. Click on the menu bar. Click Logout. After you log out of the system, menu operations on the screen are invalid. You must input a user name and password to unlock the system.

  • Page 49: Chapter 3 Camera Management

    (Optional) Check Use Default Port to use the default management port to add the camera. For SDK service, the default port value is 8000. For enhanced SDK service, the default value is 8443. The function is only available when you use HIKVISION protocol.

  • Page 50: Add The Automatically Searched Online Ip Cameras

    5) Go to Configuration > System > Security > Trusted Root Certification Authorities > Import 6) Click Import to import the IP camera certificate. The function is only available when you use HIKVISION protocol. Click Add to finish adding the IP camera.

  • Page 51: Manage Cameras For Poe Device

    Network Video Recorder User Manual Manage Cameras for PoE Device This chapter is only applicable for the following models: DS-7600NI-I2/P and DS-7700NI-I4/P series device. Purpose: The PoE interfaces enables the device system to pass electrical power safely, along with data, on Ethernet cabling to the connected PoE cameras.

  • Page 52: Configure Poe Interface

    Network Video Recorder User Manual Edit IP Camera Select Adding Method as Manual. • Plug-and-Play: The camera is physically connected to the PoE interface. Its parameters cannot be edited. You can go to System > Network > TCP/IP to change IP address of PoE port. . •...

  • Page 53: Enable The H.265 Stream Access

    Network Video Recorder User Manual PoE Settings  The PoE ports are enabled with the short distance mode by default.  The bandwidth of IP camera connected to the PoE via long network cable (100 to 300 meters) cannot exceed 6 MP. ...

  • Page 54: Upgrade The Ip Camera

    Network Video Recorder User Manual Click OK. Upgrade the IP Camera The IP camera can be remotely upgraded through the device. Plug the U-flash drive with the IP camera’s firmware upgrade file to the device. On the camera management interface, select a camera. Go to More Settings >...
  • Page 55 Network Video Recorder User Manual Protocol Management Select the protocol type of transmission and choose the transfer protocols.  Type: The network camera adopting custom protocol must support getting stream through standard RTSP.  Path: you have to contact the manufacturer of the network camera to consult the URL (uniform resource locator) for getting main stream and sub-stream.

  • Page 56: Chapter 4 Camera Settings

    Network Video Recorder User Manual Chapter 4 Camera Settings Configure OSD Settings Purpose You can configure the OSD (On-screen Display) settings for the camera, including date/time, camera name, etc. Go to Camera >Display. Select the camera from the drop-down list. Edit the name in Camera Name.

  • Page 57: Configure Privacy Mask

    Network Video Recorder User Manual Configure Privacy Mask Purpose The privacy mask protects personal privacy by concealing parts of the image from view or recording with a masked area. Go to Camera >Privacy Mask. Select the camera to set privacy mask. Click Enable to enable this feature.

  • Page 58: Configure The Image Parameters

    Network Video Recorder User Manual Configure the Image Parameters Purpose You can customize the image parameters including the brightness, contrast, and saturation for the Live View and recording effect. Go to Camera>Display > Image Settings. Select a camera from the drop-down list. Adjust the slider or click on the up/down arrow to set the value of the brightness, contrast, or saturation.

  • Page 59: Configure Other Camera Parameters

    Network Video Recorder User Manual Click OK. Configure Other Camera Parameters For a connected camera, you can configure the camera parameters including the exposure mode, backlight and image enhancement. Go to Camera>Display. Select a camera from the drop-down list. Configure the camera parameters. ...

  • Page 60: Chapter 5 Live View

    Network Video Recorder User Manual Chapter 5 Live View Live View displays the video image getting from each camera in real time. Start Live View Click on the main menu bar to enter the Live View. Select a window and double click a camera from the list to play the video from the camera in the selected window.

  • Page 61: 3D Positioning

    Network Video Recorder User Manual  The fisheye expansion view feature is supported only by the DS-7600/7700/9600-I (/P) Series.  The connected camera must support the fisheye view. In the Live View mode, click to enter the fisheye expansion mode. Select the expansion view mode.

  • Page 62: Live View Strategy

    Network Video Recorder User Manual Live View Strategy In Live View mode, click to enter the digital zoom operation interface in full screen mode. Select the Live View strategy to Real-time, Balanced or Fluency. Switch Main/Auxiliary Port Only the image displaying at the main port can enter main menu and achieve device operation. You can click in Live View mode to switch the main/auxiliary port.

  • Page 63: Configure Live View Settings

    Network Video Recorder User Manual Configure Live View Settings Live View settings can be customized. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc. Go to System >...

  • Page 64: Configure Live View Mode

    Network Video Recorder User Manual Select a window division mode from the toolbar. Configure Live View Layout Select multiple windows and click to joint the windows. The selected windows must be in rectangle area. Click Save. Result: The successfully configured view layout is displayed in the list. Related Operations: ...

  • Page 65: Configure Camera Auto-Switch

    Network Video Recorder User Manual Select the video output interface. Select a constant window-division layout or custom layout from the toolbar. Select a division window, and double-click on a camera in the list to link the camera to the window. You can enter the number in the text field to quickly search the camera from the list.
  • Page 66 Network Video Recorder User Manual Enable the channel-zero encoding when you need to get a remote view of many channels in real time from a web browser or CMS (Client Management System) software, in order to decrease the bandwidth requirement without affecting the image quality. Go to System>Live View>General.

  • Page 67: Chapter 6 Ptz Control

    Network Video Recorder User Manual Chapter 6 PTZ Control PTZ Control Wizard Before You Start Make sure the connected IP camera supports the PTZ function and is properly connected. Purpose Follow the PTZ Control Wizard to guide you through the basic PTZ operation. Click on the quick settings toolbar of the PTZ camera live view.

  • Page 68: Set Ptz Presets, Patrols, And Patterns

    Network Video Recorder User Manual Click on the quick settings toolbar of the PTZ camera’s Live View. The PTZ control panel displays on the right of the interface. Click PTZ Parameters Settings to set the PTZ parameters. PTZ Parameters Settings Edit the PTZ camera parameters.

  • Page 69: Call Presets

    Network Video Recorder User Manual The PTZ control panel displays on the right of the interface. Use the directional buttons on the PTZ control panel to wheel the camera to the location where you want to set a preset, and the zoom and focus operations can be recorded in the preset as well. Click in the lower right corner of Live View to set the preset.

  • Page 70: Set Patrols

    Network Video Recorder User Manual Call Preset (2) Set Patrols Purpose Patrols can be set to move the PTZ to key points and have it stay there for a set duration before moving on to the next key point. The key points are correspond to the presets. Click on the quick settings toolbar of the PTZ camera’s Live View.

  • Page 71: Call A Patrol

    Network Video Recorder User Manual Key Point Configuration 1) Configure key point parameters. Preset: Determines the order the PTZ will follow while cycling through the patrol. Speed: Defines the speed the PTZ will move from one key point to the next. Duration: Refers to the duration to stay at the corresponding key point.

  • Page 72: Set A Pattern

    Network Video Recorder User Manual The PTZ control panel displays on the right of the interface. Click Patrol on the PTZ control panel. Patrol Configuration Select a patrol in the text field. Click Call to start the patrol. (Optional) Click Stop to stop the patrol. Set a Pattern Purpose Patterns can be set by recording the movement of the PTZ.

  • Page 73: Set Linear Scan Limits

    Network Video Recorder User Manual Follow the procedure to move the PTZ camera according to the predefined patterns. Click on the quick settings toolbar of the PTZ camera’s Live View. The PTZ control panel displays on the right of the interface. Click Pattern to configure pattern.

  • Page 74: Call Linear Scan

    Network Video Recorder User Manual Call Linear Scan Before operating this function, make sure the connected camera supports the linear scan and is in HIKVISION protocol. Purpose Follow the procedure to call the linear scan in the predefined scan range.

  • Page 75: Auxiliary Functions

    Network Video Recorder User Manual The park time can be set only via the speed dome configuration interface. The default value is 5s by default. Click Stop Park (Quick Patrol), Stop Park (Patrol 1), or Stop Park (Preset 1) to inactivate it. Auxiliary Functions Before You Start Make sure the connected IP camera supports the PTZ function and is properly connected.

  • Page 76: Chapter 7 Storage

    Network Video Recorder User Manual Chapter 7 Storage Storage Device Management Install the HDD Before starting the device, install and connect an HDD to the device. Refer to the Quick Start Guide for the installation instructions. Add the Network Disks You can add the allocated NAS or IP SAN disk to the device, and use it as a network HDD.
  • Page 77 Network Video Recorder User Manual Select the NAS disk from the list shown below, or manually enter the directory in the NetHDD Directory text field. Click the OK to complete the adding of the NAS disk. Result: After successfully adding the NAS disk, return to the HDD Information menu. The added NetHDD will be displayed in the list.

  • Page 78: Configure Esata For Data Storage

    Network Video Recorder User Manual Add IP SAN Disk After having successfully added the IP SAN disk, return to the HDD Information menu. The added NetHDD will be displayed in the list. If the installed HDD or NetHDD is uninitialized, select it and click Init for initialization. Configure eSATA for Data Storage When there is an external eSATA device connected to the device, you can configure eSATA for the data storage, and you can manage the eSATA in the device.

  • Page 79: Configure Esata For Auto Backup

    Network Video Recorder User Manual Configure eSATA for Auto Backup After you set an auto backup plan, the system will back up the local record files to eSATA. It will back up the record files 24 hours ahead of the backup start time. Before you start Ensure the device has correctly connected with an external eSATA hard drive, and its usage type is set as Export.

  • Page 80: Storage Mode

    Network Video Recorder User Manual Configure eSATA for Auto Backup Storage Mode Configure HDD Groups Purpose Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. Go to Storage> Storage Device. Check the checkbox to select the HDD to set the group.
  • Page 81 Network Video Recorder User Manual Local HDD Settings Select the Group number for the current HDD. Click OK. Regroup the cameras for HDD if the HDD group number is changed. Go to Storage> Storage Mode. Check Group tab. Select the group No. from the list. Check the checkbox to select the IP camera(s) to record/capture on the HDD group.

  • Page 82: Configure Hdd Quota

    Network Video Recorder User Manual Storage Mode-HDD Group Click Apply. Reboot the device to activate the new storage mode settings. Configure HDD Quota Purpose Each camera can be configured with an allocated quota for storing recorded files or captured pictures. Go to Storage>...
  • Page 83 Network Video Recorder User Manual Storage Mode-HDD Quota (Optional) You can click Copy to if you want to copy the quota settings of the current camera to other cameras. Click Apply. When the quota capacity is set to 0, all cameras will use the total capacity of HDD for record and picture capture.

  • Page 84: Recording Parameters

    Network Video Recorder User Manual Recording Parameters Main Stream The Main Stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size. Comparing with the sub-stream, the main stream can provide a higher quality video with higher resolution and frame rate.

  • Page 85: Anr

    Network Video Recorder User Manual  ANR (Automatic Network Replenishment) function which enables the IP camera to save the recording files in the local storage when the network is disconnected, and when the network is resumed, it uploads the files to the device. Enable the ANR (Automatic Network Replenishment) function via the web browser (Configuration >...

  • Page 86: Configure Recording Schedule

    Network Video Recorder User Manual Stream Type: Main stream and sub-stream are selectable for recording. When you select sub- stream, you can record for a longer time with the same storage space. Click OK to save the settings. Configure Recording Schedule Set the record schedule, and then the camera automatically starts/stops recording according to the configured schedule.
  • Page 87 Network Video Recorder User Manual Record Schedule Repeat the above steps to schedule recording or capture for other days in the week. The all-day continuous recording is configured for the device by factory default. (Optional) Copy the schedule settings of the one day to the other days of the week or holiday. Click the tab.

  • Page 88: Configure Continuous Recording

    Network Video Recorder User Manual Click Apply. To enable Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm) and Event triggered recording and capture, you must configure the motion detection settings, alarm input settings and other events as well. Please refer to Chapter 11 Event and Alarm Settings and Chapter 12 VCA Event Alarm for details for details.

  • Page 89: Configure Alarm Triggered Recording

    Network Video Recorder User Manual Configure the event detection and select the channel (s) to trigger the recording when event occurs. Refer to Chapter 11 Event and Alarm Settings and Chapter 12 VCA Event Alarm for details. Go to Camera > Encoding Parameters > Recording Parameters. Set the event main stream/sub-stream recording parameters for the camera.

  • Page 90: Configure Picture Capture

    Network Video Recorder User Manual Go to Storage > Recording Schedule. Select the record type to POS Event. Set the schedule for the POS event triggered recording. Refer to Chapter 7.4 Configure Recording Schedule for details. Configure Picture Capture The picture refers to the live picture capture in continuous or event recording type. Go to Storage >...
  • Page 91 Network Video Recorder User Manual Edit Holiday Settings Edit the holiday name. Select the mode to by date, by week or by month. Set the start and end date of the holiday. Click OK. Set the schedule for the holiday recording. Refer to Chapter 7.4 Configure Recording Schedule for details.

  • Page 92: Configure Redundant Recording And Capture

    Network Video Recorder User Manual Configure Redundant Recording and Capture Purpose: Enabling redundant recording and capture, which means saving the record files and captured pictures not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability.
  • Page 93 Network Video Recorder User Manual Record Parameters Check the checkbox of Redundant Record/Capture. Click OK to save settings.

  • Page 94: Chapter 8 Disk Array (Raid)

    Network Video Recorder User Manual Chapter 8 Disk Array (RAID) Purpose A disk array is a data storage virtualization technology that combines multiple physical disk drives into a single logical unit. Also known as a “RAID”, an array stores data over multiple HDDs to provide enough redundancy so that data can be recovered if one disk fails.

  • Page 95: One-Touch Creation

    Network Video Recorder User Manual Click Apply. Reboot the device to have settings take effect. One-Touch Creation Purpose One-touch configuration creates the disk array. By default, the array type created by one-touch configuration is RAID 5. Before You Start  Enable the RAID function. For details, refer to Chapter 8.1.1 Enable a RAID. ...
  • Page 96 Network Video Recorder User Manual Create Array Window Input the array name. Select RAID Level as RAID 0, RAID 1, RAID 5, RAID 6, or RAID 10 as required. Select the physical disks to constitute the array. Required Number of HDDs RAID Level Required Number of HDDs RAID 0...

  • Page 97: Rebuild An Array

    Network Video Recorder User Manual Rebuild an Array Purpose: The array status includes Functional, Degraded, and Offline. To ensure the high security and reliability of the data stored in an array, take immediate and proper maintenance of the arrays according its status. ...

  • Page 98: Manually Rebuild An Array

    Network Video Recorder User Manual Manually Rebuild an Array Purpose If no hot spare disks are configured, rebuild a degraded array manually. Before You Start At least one available physical disk must exist to rebuild an array. Go to Storage > RAID Setup > Array. Array List Click of the degraded array.

  • Page 99: Delete An Array

    Network Video Recorder User Manual Delete an Array Deleting an array will delete all the data saved to it. Go to Storage > RAID Setup > Array. Array List Click of the array to delete it. Attention Click Yes on the popup message box.

  • Page 100: Check And Edit Firmware

    Network Video Recorder User Manual Check and Edit Firmware Purpose You can view the firmware information and set the background task speed on the Firmware interface. Go to Storage > RAID Setup > Firmware. Firmware Optionally, set the Background Task Speed. Click Apply.

  • Page 101: Chapter 9 File Management

    Network Video Recorder User Manual Chapter 9 File Management Search and Export All Files Search Files Purpose Specify detailed conditions to search videos and pictures. Go to File Management > All Files. Specify detailed conditions, including time, camera, event type, etc. Search All Files Click Search to display results.

  • Page 102: Search And Export Human Files

    Network Video Recorder User Manual Search and Export Human Files Search Human Files Purpose Specify detailed conditions by which to search human pictures and videos. Before You Start Configure the human body detection function for the cameras you want to search and export human pictures and videos.

  • Page 103: Search And Export Vehicle Files

    Network Video Recorder User Manual Search and Export Vehicle Files Search Vehicle Files Purpose Specify detailed conditions by which to search vehicle pictures and videos. Before You Start Configure the vehicle detection function for the cameras you want to search and export vehicle pictures and videos.

  • Page 104: Search History Operation

    Network Video Recorder User Manual Search History Operation Save Search Conditions Purpose You can save the search conditions for future reference and quick searches. Go to File Management > All Files/People Appearance File/Vehicle File. Set the search conditions. Click Save. Enter a name in text field and click Finished.

  • Page 105: Chapter 10 Playback

    Network Video Recorder User Manual Chapter 10 Playback Play Video Files Instant Playback Instant Playback enables the device to play the recorded video files recorded in the last five minutes. If no video is found, it means there is no recording during the last five minutes. On the Live View window of the selected camera, move the cursor to the window bottom to access the toolbar.

  • Page 106: Play Smart Searched Video

    Network Video Recorder User Manual Playback Interface 256x playing speed is supported. Play Smart Searched Video In smart playback mode, the device can analyze the video containing the motion, line, or intrusion detection information, mark it in red, and play the smart searched video. The smart playback must be in the single-channel playing mode.

  • Page 107: Play Custom Searched Files

    Network Video Recorder User Manual Playback by Smart Search Set the rules and areas for smart search of line crossing detection, intrusion detection or motion detection event triggered recording. Line Crossing Detection  Click the icon. Click on the image to specify the start point and end point of the line. Intrusion Detection ...

  • Page 108: Play Tag Files

    Network Video Recorder User Manual Custom Search Click Search. Custom Searched Video Files On the search results interface, select a file and click to start playing the video. Play Tag Files Purpose Video tag allows you to record related information such as people and locations of a certain time point during playback.
  • Page 109 Network Video Recorder User Manual Search and play back the video file(s). Click to add the tag. Edit the tag information. Click OK. Max. 64 tags can be added to a single video file. Edit Tag Files You can edit the tag information for the existed tag video. Go to Playback.

  • Page 110: Play Event Files

    Network Video Recorder User Manual Tag Search Click Search. Searched Tag Files On the search results interface, select a tag file and click to start playing the video. Play Event Files Purpose Play back video files on one or several channels searched by event type (e.g., alarm input, motion detection, line crossing detection, face detection, vehicle detection, etc.).
  • Page 111 Network Video Recorder User Manual Click Search. On the search results interface, select an event video file/picture file and double click to start playing the video. Event Files You can click button to play 30s backward or forward.  Refer to Chapter 11...

  • Page 112: Play By Sub-Periods

    Network Video Recorder User Manual Event and Alarm Settings and Chapter 12 VCA Event Alarm for details for event and alarm settings.  Refer to Chapter 7.7 Configure Event Triggered Recording for the event triggered recording/capture settings. Play by Sub-periods Purpose: The video files can be played in multiple sub-periods simultaneously on the screen.

  • Page 113: Play External Files

    Network Video Recorder User Manual System Log Search Interface Choose a log with a video file and click to start playing the log file. Play External Files Purpose You can play files from external storage devices. Before You Start Connect the storage device with the video files to your device. Go to Playback.

  • Page 114: Edit Video Clips

    Network Video Recorder User Manual In the Smart/Custom video playback mode, click to set the play strategy.  When Do not Play Normal Videos is checked, the device will skip the normal video and play the smart (motion/line crossing/intrusion) video and the custom (searched video) only in the normal speed (X1).

  • Page 115: Thumbnails View

    Network Video Recorder User Manual The encoding parameters for the main stream and sub-stream can be configured in Storage > Encoding Parameters. Thumbnails View With the thumbnails view on the playback interface, you can conveniently locate the required video files on the time bar. In the playback mode, move the mouse to the time bar to get the preview thumbnails of the video files.

  • Page 116: Fast View

    Network Video Recorder User Manual Fast View Hold the mouse to drag on the time bar to get a fast view of the video files. In the Video Playback mode, hold and drag the mouse through the playing time bar to fast view the video files.

  • Page 117: Chapter 11 Event And Alarm Settings

    Network Video Recorder User Manual Chapter 11 Event and Alarm Settings Configure Arming Schedule Select the Arming Schedule tab. Choose a day of the week and set the time period. Up to eight time periods can be set each day. Time periods cannot repeat or overlapped.
  • Page 118 Network Video Recorder User Manual Set Linkage Actions Select the normal linkage actions, trigger alarm output, or trigger the recording channel.  Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring.

  • Page 119: Configure Motion Detection Alarms

    Network Video Recorder User Manual The alarm signal will be transmitted automatically at detection mode when a remote alarm host is configured.  Send Email It will send an e-mail with alarm information to the user when an alarm is detected. Refer to 15.7 Configure Email for details of e-mail configuration details.
  • Page 120 Network Video Recorder User Manual Set Motion Detection Select the camera to configure the motion detection. Check Enable. Set the motion detection area.  Full screen: Click to set the full-screen motion detection for the image.  Customized area: Click-and drag the mouse to click and drag on the preview screen to draw the customized motion detection area (s).

  • Page 121: Configure Video Loss Alarms

    Network Video Recorder User Manual Configure Video Loss Alarms Purpose Video Loss Detection detects video loss of a channel and takes alarm response action(s). Go to System> Event>Normal Event>Video Loss. Set Video Loss Detection Select the camera to configure the video loss detection. Check Enable.

  • Page 122: Configure Video Tampering Alarms

    Network Video Recorder User Manual Configure Video Tampering Alarms Purpose Video Tampering Detection triggered an alarm when the camera lens is covered and takes alarm response action(s). Go to System> Event>Normal Event>Video Tampering. Select the camera to configure the video tampering detection. Set Video Tampering Setting Check Enable.

  • Page 123: Configure Sensor Alarms

    Network Video Recorder User Manual Configure Sensor Alarms Purpose: Set the handling action of an external sensor alarm. Configure Alarm Inputs Go to System> Event>Normal Event>Alarm Input Select an alarm input item from the list and click Alarm Input Select the alarm input type to N.C or N.O. Edit the alarm name.

  • Page 124: Configure Alarm Outputs

    Network Video Recorder User Manual Go to System> Event>Normal Event>Alarm Input Select Alarm Input 1 from the list and click Set the alarm input type to N.C or N.O. Edit the alarm name. Check Enable One-Key Disarming. One-Key Alarm Disarming Select the alarm linkage action(s) you want to disarm for the local Alarm Input.
  • Page 125 Network Video Recorder User Manual Edit the alarm name. Select the dwell time (the alarm duration) from 5s to 600s, or Manually Clear. Manually Clear: You should manually clear the alarm when the alarm occurs. Refer to Chapter 11.9 Trigger or Clear Alarm Output Manually for detailed instructions. Set the arming schedule.

  • Page 126: Configure Exceptions Alarms

    Network Video Recorder User Manual Configure Exceptions Alarms Exception events can be configured to take the event hint in the Live View window and trigger alarm output and linkage actions. Go to System> Event>Normal Event>Exception. (Optional) Enable the event hint to display it in the live view window. Check Enable Event Hint.
  • Page 127 Network Video Recorder User Manual Exceptions Handling Set the normal linkage and alarm output triggering. Refer to Chapter 11.8 Setting Alarm Linkage Actions...

  • Page 128: Setting Alarm Linkage Actions

    Network Video Recorder User Manual Setting Alarm Linkage Actions Purpose Alarm linkage actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output, and Send Email. Configure Auto-Switch Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring.

  • Page 129: Configure E-Mail Linkage

    Network Video Recorder User Manual Go to System > Network > Advanced > More Settings. Set the alarm host IP and alarm host port. Go to the Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.). Select the Notify Surveillance Center.

  • Page 130: Trigger Or Clear Alarm Output Manually

    Network Video Recorder User Manual Go to the Linkage Action interface of the alarm input or VCA detection (e.g., face detection, line crossing detection, intrusion detection, etc.). Select the PTZ Linkage. Select the camera to perform the PTZ actions. Select the preset/patrol/pattern No. to call when the alarm events occur. PTZ Linkage You can set only one PTZ type for the linkage action each time.
  • Page 131 Network Video Recorder User Manual Alarm Output...

  • Page 132: Chapter 12 Vca Event Alarm

    Network Video Recorder User Manual Chapter 12 VCA Event Alarm The device supports receiving VCA detections sent by connected IP cameras. Enable and configure VCA detection on the IP camera settings interface first.  VCA detections must be supported by the connected IP camera. ...

  • Page 133: Vehicle Detection

    Network Video Recorder User Manual (Optional) Check Save VCA Picture to save the captured pictures of face detection. Drag the Sensitivity slider to set the detection sensitivity. Sensitivity range: [1-5]. The higher the value is, the more easily the face will be detected. Set the arming schedule.

  • Page 134: Line Crossing Detection

    Network Video Recorder User Manual Set the arming schedule. Refer to Chapter 11.1 Configure Arming Schedule. Set the linkage actions. Refer to Chapter 11.2 Configure Alarm Linkage Actions. Configure rules, including Area Settings, Picture, Overlay Content, and Blacklist and Whitelist. Area Settings: Up to 4 lanes are selectable.

  • Page 135: Intrusion Detection

    Network Video Recorder User Manual Optionally, check Save VCA Picture to save the captured pictures of line crossing detection pictures. Follow the steps to set the line crossing detection rules and detection areas. 7) Select Arming Region. Up to 4 arming regions are selectable. 8) Select the Direction as A<->B, A->B, or A<-B.
  • Page 136 Network Video Recorder User Manual Intrusion Detection Select a camera to configure. Check Enable Intrusion Detection. Optionally, check Save VCA Picture to save the captured intrusion detection pictures. Follow these steps to set the detection rules and detection areas. 1) Select Virtual Panel. Up to 4 virtual panels are selectable. Set Time Threshold, Sensitivity, and Percentage.
  • Page 137 Network Video Recorder User Manual 2) Draw an area in preview window. 3) Click Stop Drawing. Set the arming schedule. Refer to Chapter 11.1 Configure Arming Schedule. Set the linkage actions. Refer to Chapter 11.2 Configure Alarm Linkage Actions. Click Apply.

  • Page 138: Region Entrance Detection

    Network Video Recorder User Manual Region Entrance Detection Purpose The region entrance detection function detects objects that enter a pre-defined virtual region. Go to System Management > Event Settings > Smart Event. Click the Region Entrance Detection item. Region Entrance Detection Select a camera to configure.

  • Page 139: Region Exiting Detection

    Network Video Recorder User Manual Click Apply. Region Exiting Detection Purpose The region exiting detection function detects objects that exit from a pre-defined virtual region. Go to System > Event > Smart Event. Click Region Exiting. Region Exiting Detection Select a camera to configure. Check Enable Region Exiting Detection.

  • Page 140: Unattended Baggage Detection

    Network Video Recorder User Manual Set the linkage actions. Refer to Chapter 11.2 Configure Alarm Linkage Actions. Click Apply. Unattended Baggage Detection Purpose The unattended baggage detection function detects the objects left over in a pre-defined region such as the baggage, purses, dangerous materials, etc., and a series of actions can be taken when the alarm is triggered.

  • Page 141: Object Removal Detection

    Network Video Recorder User Manual Sensitivity: Similarity of the background image to the object. The higher the value, the easier the detection alarm will be triggered. Click Draw Region and draw a quadrilateral in the preview window by specifying four vertices of the detection region.

  • Page 142: Audio Exception Detection

    Network Video Recorder User Manual Follow these steps to set the detection rules and detection areas. Select Arming Region. Up to 4 regions are selectable. Drag the sliders to set Time Threshold and Sensitivity. Time Threshold: The time of the objects removed from the region. If the value is 10, alarm will be triggered after the object disappears from the region for 10s.

  • Page 143: Sudden Scene Change Detection

    Network Video Recorder User Manual Select Exception Detection. Check Audio Loss Exception, Sudden Increase of Sound Intensity Detection, and/or Sudden Decrease of Sound Intensity Detection. Audio Loss Exception: Detects a steep sound rise in the surveillance scene. You can set the detection sensitivity and threshold for steep sound rise by configuring its Sensitivity and Sound Intensity Threshold.

  • Page 144: Defocus Detection

    Network Video Recorder User Manual Sudden Scene Change Select a camera to configure. Check Enable Sudden Scene Change Detection. Optionally, check Save VCA Picture to save the captured sudden scene change detection pictures. Set the detection sensitivity. Sensitivity range: [1-100]. The higher the value, the more easily the change of scene can trigger the alarm.

  • Page 145: Pir Alarm

    Network Video Recorder User Manual Defocus Detection Select a camera to configure. Check Enable Defocus Detection. Optionally, check Save VCA Picture to save the captured defocus detection pictures. Drag the Sensitivity slider to set the detection sensitivity. Sensitivity range: [1-100]. The higher the value, the more easily the defocus image will be detected.
  • Page 146 Network Video Recorder User Manual FIR Alarm Select a camera to configure. Check PIR Alarm. Optionally, check Save VCA Picture to save the captured of PIR alarm pictures. Set the arming schedule. Refer to Chapter 11.1 Configure Arming Schedule. Set the linkage actions. Refer to Chapter 11.2 Configure Alarm Linkage Actions. .Click Apply.

  • Page 147: Thermal Camera Detection

    Network Video Recorder User Manual Thermal Camera Detection The NVR supports the event detection modes of the thermal network cameras: fire and smoke detection, temperature detection, temperature difference detection, etc. Before you start Add the thermal network camera to your device and make sure the camera is activated. Go to System >...

  • Page 148: Chapter 13 Smart Analysis

    Network Video Recorder User Manual Chapter 13 Smart Analysis With the configured VCA detection, the device supports smart analysis for people counting and heat map. People Counting Purpose Counting calculates the number of people entering or leaving a certain configured area and creates daily/weekly/monthly/annual reports for analysis.
  • Page 149 Network Video Recorder User Manual The Heat Map function must be supported by the connected IP camera and the corresponding configuration must be set. Go to Smart Analysis > Heat Map. Select a camera. Select the report type as Daily Report, Weekly Report, Monthly Report, or Annual Report. Set the Data to analyze.

  • Page 150: Chapter 14 Pos Configuration

    Network Video Recorder User Manual Chapter 14 POS Configuration The device can be connected to a POS machine/server, and receive a transaction message to overlay on the image during Live View or playback, as well as trigger a POS event alarm. The POS feature is supported by DS-9600/7700/7600-I (/P) Series Device only.
  • Page 151 Network Video Recorder User Manual Universal Protocol Settings  EPSON The fixed start and end line tag are used for EPSON protocol.  AVE The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port connection types are supported.
  • Page 152 Network Video Recorder User Manual Click the Custom to configure the NUCLEUS settings. Enter the employee No., shift No., and the terminal No. in the field. The matching message sent from the POS device will be used as the valid POS data. The NUCLEUS protocol must be used in the RS-232 connection communication.
  • Page 153 Network Video Recorder User Manual USB-to-RS-232 Settings  RS-232 Connection Connect the device and the POS machine via RS-232. The RS-232 settings can be configured in Menu>Configuration>RS-232. The Usage must be set to Transparent Channel.  Multicast Connection When connecting the device and the POS machine via Multicast protocol, set the multicast address and port.

  • Page 154: Configure Pos Text Overlay

    Network Video Recorder User Manual Configure POS Text Overlay Go to System > POS. Click Channel Linkage and Display tab. Select the linked channel to overlay the POS characters. Set the characters overlay for the enabled POS.  Character encoding format: currently the Latin-1 format is available ...

  • Page 155: Configure Pos Alarm

    Network Video Recorder User Manual Click Apply to activate the settings. Configure POS Alarm Purpose A POS event can trigger channels to start recording, or trigger full screen monitoring or an audio warning, notifying the surveillance center, send e-mail, etc. Go to Storage >...

  • Page 156: Chapter 15 Network Settings

    Network Video Recorder User Manual Chapter 15 Network Settings Configure TCP/IP Settings Purpose TCP/IP settings must be properly configured before you can operate the device will operate over a network. Device with Dual Network Interface Go to System > Network > TCP/IP. TCP/IP Settings Select Net-Fault Tolerance or Multi-Address Mode under Working Mode.

  • Page 157: Device With A Single Network Interface

    Network Video Recorder User Manual  Check Enable DHCP to obtain IP settings automatically if a DHCP server is available on the network.  Valid MTU value range is 500 to 9676. Click Apply. Device with a Single Network Interface Go to System >...

  • Page 158: Configure Hik-Connect

    Network Video Recorder User Manual Configure Hik-Connect Purpose Hik-Connect provides mobile phone application and platform service to access and manage your connected devices, which enables you to get a convenient remote access to the surveillance system. Go to System > Network > Advanced > Platform Access. Check Enable to activate the function.

  • Page 159: Configure Pppoe

    Network Video Recorder User Manual Go to System > Network > TCP/IP > DDNS. Check Enable. Select DynDNS under DDNS Type. PeanutHull and NO-IP are also available under DDNS Type, and required information should be entered accordingly. Enter Server Address for DynDNS (i.e., members.dyndns.org). Under Device Domain Name, enter the domain name obtained from the DynDNS Website.

  • Page 160: Configure Snmp

    Network Video Recorder User Manual Connection to a network time protocol (NTP) server can be configured on your device to ensure the system’s date and time accuracy. Go to System > Network > TCP/IP > NTP. NTP Settings Check Enable. Configure NTP settings as need.

  • Page 161: Configure Email

    Network Video Recorder User Manual SNMP Settings Check Enable. A message will pop up to notify about a possible security risk. Click Yes to continue. Configure the SNMP settings as needed.  Trap Address: SNMP host IP address.  Trap Port: Port of the SNMP host. Click Apply.

  • Page 162: Configuring Nat

    Network Video Recorder User Manual E-mail Settings Configure the following e-mail settings.  Enable Server Authentication: Check to enable the function if the SMTP server requires user authentication, and enter the user name and password accordingly.  SMTP Server: IP address of SMTP Server or host name (e.g., smtp.263xmail.com). ...
  • Page 163 Network Video Recorder User Manual Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping. UPnP  Universal Plug and Play (UPnP™) can permit the device seamlessly discover the presence of other network devices on the network and establish functional network services for data sharing, communications, etc.

  • Page 164: Configure Ports

    Network Video Recorder User Manual If you select Manual, you can edit the external port on your demand by clicking activate External Port Settings.  You can use the default port No., or change it according to actual requirements.  External Port indicates the port No. for port mapping in the router. ...
  • Page 165 Network Video Recorder User Manual  HTTP Port: HTTP port (80 by default) should be configured for remote Web browser access.  Multicast IP: Multicast can be configured to enable Live View for cameras that exceed the maximum number allowed through network. A multicast IP address covers Class-D IP ranging from 224.0.0.0 to 239.255.255.255 and it is recommended to use an IP address ranging from 239.252.0.0 to 239.255.255.255.

  • Page 166: Chapter 16 Hot Spare Device Backup

    Network Video Recorder User Manual Chapter 16 Hot Spare Device Backup Purpose The device can form an N+1 hot spare system. The system consists of several working devices and a hot spare device; when the working device fails, the hot spare device switches into operation, thus increasing the reliability of the system.

  • Page 167: Set Working Device

    Network Video Recorder User Manual  The camera connection will be disabled when the device works in hot spare mode.  It is highly recommended to restore the device defaults after switching the working mode of the hot spare device to normal mode to ensure the normal operation afterwards. Set Working Device Go to System >...
  • Page 168 Network Video Recorder User Manual Figure 16-4 Add Working Device Working Status Descrption Working Status Description No record The working device works properly. If the working device goes offline, the hot spare device will record the Backing up video of the IP camera connected to the working device for backup The record back up functions for 1 working device at a time.

  • Page 169: Chapter 17 User Management And Security

    Network Video Recorder User Manual Chapter 17 User Management and Security Manage User Accounts Purpose The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete users and configure user parameters.
  • Page 170 Network Video Recorder User Manual Add User Strong Password Recommended–We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.

  • Page 171: Edit The Admin User

    Network Video Recorder User Manual User List Edit the Admin User For the admin user account, you can modify your password and unlock pattern. Go to System > User. Select the admin user from the list. Click Modify. Edit User (Admin)

  • Page 172: Edit An Operator/Guest User

    Network Video Recorder User Manual Edit the admin user information as desired, including a new admin password (strong password is required) and MAC address. Edit the unlock pattern for the admin user account. 1) Check Enable Unlock Pattern to enable the use of an unlock pattern when logging in to the device.

  • Page 173: Delete A User

    Network Video Recorder User Manual Edit User (Operator/Guest) Edit the user information as desired, including the new password (strong password is required) and MAC address. Delete a User The admin user account has the permission to delete an operator/guest user account. Go to System >...
  • Page 174 Network Video Recorder User Manual User Permission Settings Interface Set the user’s operating permissions for Local Configuration, Remote Configuration, and Camera Configuration for the user.  Local Configuration  Local Log Search: Searching and viewing logs and system information of device. ...

  • Page 175: Set Local Live View Permission For Non-Admin Users

    Network Video Recorder User Manual  Two-Way Audio: Operating the two-way radio between the remote client and the device.  Remote Alarm Control: Remotely arming (notify alarm and exception message to the remote client) and controlling the alarm output.  Remote Advanced Operation: Remotely operating HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output.

  • Page 176: Set Live View Permission On Lock Screen

    Network Video Recorder User Manual Set Live View Permissions Click of non-admin user. Click the Camera Configuration tab. Select Camera Permission as Local Live View. Select cameras to display in Live View. Click OK. Set Live View Permission on Lock Screen The admin user can set live view permission for specific cameras in the screen lock status of device.

  • Page 177: Configure Password Security

    Network Video Recorder User Manual Set Live View Permissions on Lock Screen Set the permissions.  Select the camera (s) to allow live view when the current user account is in logout status.  Deselect the camera (s) to forbidden the camera (s) being viewed when the current user account is in logout status.

  • Page 178: Configure Security Questions

    Network Video Recorder User Manual Select to export GUID file when you are activating the device, or editing the admin user account. Insert the U flash disk to your device, and export the GUID file to the U flash disk. Export GUID File Please keep your GUID file properly for future password resetting.

  • Page 179: Configure Reserved Email

    Network Video Recorder User Manual Configure Security Questions Configure Reserved Email Purpose: The reserved email will help you to reset password when you forget your password. Check Reserved E-mail when you are activating the device, or click Modify when you are editing the admin user account.

  • Page 180: Reset Password

    Network Video Recorder User Manual Configure Reserved Email Reset Password When you forget the admin password, you can reset the password by importing the GUID file, answering security questions, or entering verification code from your reserved email. Reset Password by GUID Before You Start The GUID file must be exported and saved in the local U flash disk after you have activated the device or edited the admin user account.

  • Page 181: Reset Password By Security Questions

    Network Video Recorder User Manual Click OK to set the new password. You can export the new GUID file to the U flash disk for future password resetting. When the new password is set, the original GUID file will be invalid. The new GUID file should be exported for future password resetting.
  • Page 182 1) Insert a USB flash drive to your device. 2) Click Export to export the QR code to USB flash drive. 3) Email the QR code to pw_recovery@hikvision.com as attachment. Check your reserved email, and you will receive a verification code within 5 minutes.

  • Page 183: Chapter 18 System Service Maintenance

    Network Video Recorder User Manual Chapter 18 System Service Maintenance Storage Device Maintenance Configure Disk Clone Purpose Select the HDDs to clone to the eSATA HDD. Before You Start Connect an eSATA disk to the device. Go to Maintenance > HDD Operation > HDD Clone. HDD Clone Check the HDD to clone.

  • Page 184: S.m.a.r.t. Detection

    Network Video Recorder User Manual Message Box S.M.A.R.T. Detection Purpose HDD detection functions such as the adopting of the S.M.A.R.T. and the Bad Sector Detection techniques. S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) are HDD monitoring systems to detect various reliability indicators in the hopes of anticipating failures. Go to Maintenance >...

  • Page 185: Bad Sector Detection

    Network Video Recorder User Manual S.M.A.R.T. Settings Interface To use the HDD even when the S.M.A.R.T. checking has failed, check Continue to use the disk when self-evaluation is failed checkbox. Bad Sector Detection Go to Maintenance > HDD Operation > Bad Sector Detection. Select the HDD No.

  • Page 186: Hdd Health Detection

    Network Video Recorder User Manual Bad Sector Detection  You can pause/resume or cancel the detection.  After testing has been completed, you can click Error information to see the detailed damage information. HDD Health Detection Purpose You can view the health status of a 4 TB to 8 TB Seagate HDD that generated after October 1, 2017. Use this function to help troubleshoot HDD problems.

  • Page 187: Search And Export Log Files

    Network Video Recorder User Manual Click an HDD to view details. Search and Export Log Files Purpose The device operation, alarm, exception, and information can be stored in log files, which can be viewed and exported at any time. Search the Log Files Go to Maintenance >...

  • Page 188: Export The Log Files

    Network Video Recorder User Manual Figure 18-7 Log Search Results Up to 2,000 log files can be displayed each time. Step 5 Related Operation:  Click or double-click it to view detailed information.  Click to view the related video file. Export the Log Files Before You Start Connect a storage device to the NVR.

  • Page 189: Import/Export Ip Camera Configuration Files

    Network Video Recorder User Manual Export Log Files On the Export interface, select the storage device from Device Name. Select the format of the log files to be exported. Up to 15 formats are selectable. Click Export to export the log files to the selected storage device. Click the New Folder button to create a new folder in the storage device.
  • Page 190 Network Video Recorder User Manual  Click Export to export the configuration files to the selected local backup device.  To import a configuration file, select the file from the selected backup device and click Import. After the importing process is completed, you must reboot the device to activate the settings.

  • Page 191: Import/Export Device Configuration Files

    Network Video Recorder User Manual Import/Export Device Configuration Files Purpose The device configuration files can be exported to a local device for backup; and the configuration files of one device can be imported to multiple devices if they are to be configured with the same parameters.
  • Page 192 Network Video Recorder User Manual If you need to enable the HTTP service, you can set the HTTP authentication to enhance the access security. Go to System > System Service > System Service. HTTP Authentication Check Enable HTTP to enable the HTTP service. Select HTTP Authentication.
  • Page 193 Network Video Recorder User Manual Go to System > System Service > System Service. RTSP Authentication Select the authentication type. Two authentication types are selectable, if you select digest, only the request with digest authentication can access the video stream by the RTSP protocol via the IP address. For security reasons, it is recommended to select digest as the authentication type.

  • Page 194: Manage Onvif User Accounts

    Network Video Recorder User Manual Restart the device to take effect the settings. Enable SDK Service Purpose SDK service is used for developing applications of hardware platform, software framework, operating system, etc. Go to System > System Service > System Service. Check Enable SDK Service.

  • Page 195: Configure Stream Encryption

    Network Video Recorder User Manual Add User Enter the user name, and password. We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.

  • Page 196: Control4 Protocol

    Control4 Protocol Purpose The Control4 protocol enables you to search the Hikvision devices via SDDP, get the basic network parameters, device information, or access some device operations. Go to Menu > Maintenance > System Service > More Settings > Control4.

  • Page 197: Upgrade By Ftp

    Network Video Recorder User Manual After the upgrade is completed, the device will reboot automatically to activate the new firmware. Upgrade by FTP Before You Start Ensure the network connection of the PC (running FTP server) and the device are valid and correct. Run the FTP server on the PC and copy the firmware into the corresponding directory of your PC.
  • Page 198 Network Video Recorder User Manual (Optional) You can switch on Download Latest Package Automatically to automatically download the latest firmware package. Click Upgrade Now.

  • Page 199: Restore Default Settings

    Network Video Recorder User Manual Restore Default Settings Go to Maintenance > Default. Restore Defaults Select the restore type from the following three options. Restore Defaults: Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.

  • Page 200: Chapter 19 General System Settings

    Network Video Recorder User Manual Chapter 19 General System Settings Configure General Settings Purpose: You can configure the BNC output standard, VGA output resolution, and mouse pointer speed in the System > General interface. Go to System > General. General Settings Interface Configure the following settings.

  • Page 201: Configure Date & Time

    Network Video Recorder User Manual Mouse Pointer Speed: Set the speed of the mouse pointer; 4 levels are configurable. Enable Wizard: Enable/disable the Wizard when the device starts up. Enable Password: Enable/disable the use of the login password. Click Apply to save the settings. Configure Date &...

  • Page 202: Configure Dst Settings

    Network Video Recorder User Manual Configure DST Settings DST (daylight saving time) refers to the period of the year when clocks are moved one period ahead. In some areas worldwide, this has the effect of creating more sunlit hours in the evening during months when the weather is the warmest.

  • Page 203: Chapter 20 Appendix

    Network Video Recorder User Manual Chapter 20 Appendix Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the device, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.

  • Page 204: Troubleshooting

    Check if the fault is solved by the step 1 to step 3. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  There is an audible warning sound “Di-Di-Di-DiDi” after a new bought device starts up.
  • Page 205 Check if the fault is solved by the step 1 to step 3. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  The status of the added IP camera displays as “Disconnected” when it is connected through Private Protocol.
  • Page 206 Check if the fault is solved by the step 1 to step 4. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  No monitor connected with the device locally and when you manage the IP camera to connect with the device by web browser remotely, of which the status displays as Connected.
  • Page 207 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  Live view stuck when video output locally. Possible Reasons: −...
  • Page 208 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  Live view stuck when video output remotely via the Internet Explorer or platform software.
  • Page 209 If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  When using the device to get the live view audio, there is no sound or there is too much noise, or the volume is too low.
  • Page 210 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  The image gets stuck when device is playing back by single or multi-channel.
  • Page 211 Go to Menu>Storage>Storage Device to view the HDD status, and verify the HDD is detected and can be read and written normally. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.

  • Page 212: List Of Ip Cameras Connected To Poe By Long Network Cable (100 - 300 M)

    Network Video Recorder User Manual List of IP Cameras Connected to PoE by Long Network Cable (100 - 300 m) Index Model DS-2CD4665F-IZHS DS-2CD4026FWD-AP DS-2CD4A35FWD-IZHS DS-2CD2642FWD-IZS DS-2CD2F42FWD-IWS DS-2CD2942F-IWS DS-2CD2510F DS-2CD2342WD-I DS-2CD2322WD-I DS-2CD2352-I DS-2CD2642FWD-IZS DS-2CD2642FWD-I DS-2CD2642FWD-IS DS-2CD2642FWD-IZ DS-2CD2742FWD-IZS DS-2CD2742FWD-I DS-2CD2742FWD-IS DS-2CD2742FWD-IZ DS-2CD2T42WD-I8 DS-2CD2T42WD-I5 0401701081030...
  • Page 213 Network Video Recorder User Manual UD12280B...

This manual is also suitable for:

Ds-7600ni-i2 seriesDs-9600ni-i16 seriesDs-7700ni-i4 seriesDs-7700ni-i4(b) seriesDs-7700ni-i4/p seriesDs-9608ni-i8 ... Show all

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