Error And Reject Codes; Error Code Table - JCM GLOBAL VEGA Series Operation And Maintenance Manual

Troubleshooting

Error and Reject Codes

The flash rate is different between Error Codes and
Reject Codes. Long term blink rates (300msec)
indicate an Error Code situation occurrence, and a
short term flashing (120msec) condition indicates a
Reject Code situation occurrence.
These Error and Reject Code patterns also indicate
differently when On-line (e.g., communicating with
the Host Machine) versus Off-line (e.g., when per-

Error Code Table

Table A-2 lists the VEGA Unit's Error Codes.
On-line Off-line
Color Color
Flashes Flashes
(Interval (Interval
[msec]) [msec])
Yellow Yellow
1 1
(300) (300)
Yellow Yellow
2 2
(300) (300)
Red White
3 3
(300) (300)
Red White
3 5
(300) (300)
Red White
Feed Motor Lock-up
3 7
(300) (300)
Red Purple
Stacker Motor Lock-
3 5
(300) (300)
Red Purple
Stacker Motor Gear
3 7
(300) (300)
P/N 960-100189R_Rev. 4 {EDP #148850}
VEGA™ Series Banknote Validator
Table A-2 Error Codes
Error
ROM (Software) is malfunctioning.
ROM Error
[Solution] Re-download the current Software. If the error is not corrected
by this operation, change the CPU Circuit Board.
RAM is malfunctioning.
RAM Error
[Solution] Change the CPU Board.
While operating the Feed Motor, no pulse inputs exist greater than the
rated value.
Feed Motor Low [Solution] Check that the following parts are properly assembled and/or
Speed Problem Harness connected.
[Relative Parts] Feed Motor 
If the error is not resolved, change the above related part.
While operating the Feed Motor, no pulse inputs exist greater than the
rated value.
Feed Motor High [Solution] Check that the following parts are properly assembled and/or
Speed Problem Harness connected.
[Relative Parts] Feed Motor 
If the error is not resolved, change the above related part.
While operating the Feed Motor, no pulse inputs exist greater than the
rated value. (This error occurs while initializing, or when a Banknote is at
a transport position where it can not be returned).
[Solution] Check that the following parts are properly assembled and/or
Problem
Harness connected.
[Relative Parts] Feed Motor 
If the error is not resolved, change the above relative part or parts
While operating the Stacker Motor, no pulse inputs exist greater than the
rated value.
[Solution] Check that the following parts are properly assembled and/or
up Problem Harness connected.
[Relative Parts] Stacker Motor 
If the error is not resolved, change the above related part or parts.
The Pusher Mechanism stays in its Home Position while the Stacker
Motor is operating.
[Solution] Check that the following parts are properly assembled and/or
Harness connected, and clean all of the Sensors.
Problem
[Relative Parts] Stacker Motor, Pusher Mechanism and Home Position
Sensor 
If the error is not resolved, change the above related part or parts.
forming an Off-line Banknote Acceptance Test
during a Performance Test operation).
NOTE: The user may become confused if
the flashing Color Patterns are complicated
while On-line; so On-line Patterns are
made simpler than Off-line Patterns when
performing any Test functions.
However, Off-line Patterns can indicate more com-
plicated situations in order to identify the detailed
cause of a specific error condition.
Causes and Solutions
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Section A