Declined And Void Receipts - Ingenico IWL200 series User Manual

Terminal User Guide

Declined and Void Receipts

If the transaction is declined by the acquirer or by an inserted Chip card,
the terminal will print a declined receipt, as shown below. The text
printed below the Date and Time is the response from message from
the acquirer.
Example Declined Receipt (Customer Copy)
Merchant ID
Transaction
Referencing
Card Issuer
Card Details
EXP for Expiry Date
STT for Start Date
ISS for Issue Number
Transaction Type
Date & Time
Transaction Number
Merchant Name
Merchant Address 1
Merchant Address 2
M:****5678
TID:***0000
WAITER:02
TABLE:00000010
HANDSET:01
VISA DEBIT
************1111
EXP 12/16
STT 12/10
ISS 1
SWIPED
SALE
AMOUNT
TOTAL
* * * * * * * * * * * *
* D E C L I N E D
* * * * * * * * * * * *
THANKYOU FOR YOUR CUSTOM
01/01/11 12:40
NOT AUTHED
TXN 0008
DIAG 41
CUSTOMER COPY
PLEASE RETAIN RECEIPT
For security reasons the full card number is not shown on the
customer copy.
If you have had any voided transactions you must perform an
End of Day report to ensure that the acquirer receives
confirmation that the transaction(s) have been voided.
Terminal ID
S 11
Sequence Number
Card Number
Entry Method
ICC for Inserted Cards
SWIPED for Swiped Cards
KEYED for Keyed Cards
CONTACTLESS for Contactless Cards
£21.34
£21.34
*
Result Indication
Acquirer Message
Diagnostic Code
Transaction Receipts
63