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iWL25 Series
Ingenico iWL25 Series Manuals
Manuals and User Guides for Ingenico iWL25 Series. We have
2
Ingenico iWL25 Series manuals available for free PDF download: Operating Manual, User Manual
Ingenico iWL25 Series Operating Manual (132 pages)
2017 Paymark Software
Brand:
Ingenico
| Category:
Payment Terminal
| Size: 3.55 MB
Table of Contents
Table of Contents
2
1 Introduction
7
2 Hardware Overview
7
The Ingenico Iwl25X Terminal
7
Features of the Iwl25X
9
The Iwl25X Keyboard
10
Green/Enter Key
11
Yellow/Clear Key
11
Red/Cancel Key
11
FUNC Key
11
MENU Key
11
Soft' Function Keys
11
Alphanumeric Key Entry
11
Card Reader
12
Magnetic Stripe Card
12
Smart Card (IC Card)
12
Contactless Card
13
Installing Paper Roll
14
Installing the Battery
15
Power on Terminal
16
Power off Terminal
16
Iwl255 Base Configuration
17
Charging Base
17
Communication Icon Status for GPRS and 3G
18
Iwl252 Bluetooth
19
Bluetooth Communication Icon Status
20
Power Icon
21
3 Administration
22
Passwords
22
Shortcut Keys
23
4 Iwl 252 Bluetooth Terminal/Base Pairing and Un-Pairing Functions
24
5 Set up
26
Iwl255 Eftpos Configuration
26
Iwl252 Bluetooth Eftpos Configuration
28
Dial-Up Configuration
29
TCP-IP with Dial Backup Configuration
30
TCP-IP Configuration
32
Eftpos Configuration for Multi-Merchant
33
Multi-Merchant Configuration
35
Master Memory Reset
36
To Deactivate Multi-Merchant Configuration
37
Contactless
38
Contactless Configuration
39
Single Merchant Memory Reset Configuration
41
Remote Key Injection (Pkms)
42
Remote Key Injection (PKMS) Configuration
42
GPRS RKI Configuration
42
Remote Key Injection (PKMS) Initialisation
43
Enable/Disable Terminal Functions
44
Configure Receipt Header and Footer
46
Restart Terminal
48
Reset Gprs Link
48
6 Skylink
49
And 2 Way Interface Link
49
Skylink Interface Type
49
Skylink Interface Com Port
50
7 Credit Account Prompt
51
Disable Credit Account Prompt
51
Enable Credit Account Prompt
51
8 Terminal Management System (Tms)
52
Tms Configuration
52
TCP/IP (Broadband) Configuration
52
GPRS Configuration
53
Tms Download
54
Reset Tms Download
55
9 Pure Commerce Currency Select Eftpos (Cse)
56
Enable/Disable Pure Commerce CSE
57
Pure Commerce CSE Configuration
58
Pure Commerce CSE Connection Test
60
Pure Commerce CSE bin Table Download
60
Pure Commerce CSE Rates Table Download
61
Print Pure Commerce Rates Table
61
Pure Commerce CSE Configuration Reset
62
10 Pure Commerce Cse Purchase Transaction
63
Pure Commerce
63
Transaction
64
11 Operation of Terminal
65
Merchant Logon
65
Pending Reversal
65
Expired Stored Pre-Authorisation Transactions
66
12 Surcharge
68
Eftpos Configuration for Credit Card Surcharging
68
Enable Credit Card Surcharging
68
Disable Credit Card Surcharging
69
Bypass Surcharge
69
Credit Card Surcharge Transaction Process
70
Purchase Transaction
72
Contactless Purchase Transaction
74
Up to the CVM (Card Verification Method) Limit of $80
74
Above the CVM (Card Verification Method) Limit of $80
75
Cash out Transaction
77
Refund Transaction
79
Card Not Present Transaction
81
Card Not Present Refund Transaction
83
EMV (Europay Mastercard Visa) CHIP CARD TRANSACTION
85
Credit Card Tipping Transaction
88
Authorisation
88
Tip Transactions
88
Tipping Utilities
90
Void Tip
91
Uploading Tip Transactions
92
Printing Tips
92
Instant Tipping Transaction
93
Credit Card Hospitality Transaction
95
Hospitality Card Status Check
95
Hospitality Authorisation
96
Hospitality Top-Up Authorisation
98
Hospitality Completion Transaction
100
Hospitality Partial Completion Transaction
100
Hospitality Final Completion Transaction
102
Pure Commerce CSE Hospitality Final/Partial Completion Transaction
104
CSE Hospitality Final/Partial Completion Transaction Receipt Format
106
Hospitality Utilities
107
Hospitality Cancellation Transaction
107
Hospitality Delayed (Extra Charges) Completion
109
Hospitality Delayed (Extra Charges) Completion
110
Cheque Verification Authorisation
112
Merchant Administration Functions
113
Terminal Totals
113
Terminal Totals with Instant Tip
114
Terminal Totals with Credit Card Surcharging
115
Settlement Inquiry
116
Settlement Cutover
117
Duplicate Receipt
118
Electronic Offline Vouchers (Eov)
119
Notification of EOV Mode
120
To Exit out of EOV Mode
120
Upload Electronic Offline Transactions
121
13 Diagnostics
122
Extra Terminal Functions
124
Xtra
124
Training Mode
127
New Features of the Terminal
128
Decline Alert
128
Full Message Encryption
128
Customer Copy Receipt
128
Communication
128
14 Safety and Maintenance
129
Cleaning of the Terminal
129
General Safety Information
129
Battery Information
129
Ingress Guards
130
External Power Supply
130
Paper Size
131
Operating Environment
131
15 Skyzer Technologies Contact Details
132
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Ingenico iWL25 Series User Manual (97 pages)
Brand:
Ingenico
| Category:
Payment Terminal
| Size: 3.6 MB
Table of Contents
Table of Contents
2
Introduction
5
Thank You
5
This User Guide
5
Keeping Records
5
Helpdesk Information
5
Security of Your Terminal
6
Caring for Your Terminal
6
Terminal Management System
7
Supervisor Password
7
End of Day Process
7
Paper Rolls
7
Starting to Use Your Terminal
8
Your Terminal
9
Contents of Box
9
Terminal Model
10
Terminal Overview
10
Base Overview
11
Battery Installation
13
Terminal Keypad & Display
15
Menu System
16
Bluetooth Association
17
PSTN & Ethernet Connectivity
18
SIM Card Installation
19
Wifi Setup
20
Create a Wi-Fi Connection Profile
21
Selecting a Wi-Fi Connection Profile
23
Editing a Wi-Fi Connection Profile
23
Removing a Wi-Fi Connection Profile
24
Loading a Paper Roll
25
Transactions
27
Sale-Contactless
30
Sale - Inserted Card (Via Menu)
31
Sale - Swiped Card
32
Purchase with Cashback (PWCB)
33
Sales with Gratuity (Tip Mode)
34
Split Bills
34
Surcharging
35
Refund
36
Mailorder Transactions (Customer Not Present)
37
Mailorder Transaction
38
Hotel Mode
40
Pre-Auth
41
Completion
42
Reversals
43
Duplicate Receipts
43
Cash Advance
44
Authorisation Only Transaction
46
Declined Transactions
47
Referrals
48
Force Transaction
49
Transaction Receipts
50
Merchant Copy - Contactless Transactions
54
Customer Copy
55
Declined and Void Receipts
59
Transaction Referencing
60
Reports
61
End of Day Report
62
Banking Report
63
Balance Report
68
Z Balance Report
69
Stored Transaction Report
72
TMS Report
72
Supervisor Functions
74
Supervisor Password
74
Troubleshooting
83
Screen Messages
86
Diagnostic Codes
89
Menu Structure
91
Reccomendations
92
Safety
92
Security of the Terminal
94
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