Forced Transactions - Ingenico IWL200 series User Manual

Terminal User Guide

Forced Transactions

The Forced Transaction function allows for the completion of a
transaction following a referral or voice authorisation. It also provides
the opportunity to capture the details of transactions authorised by
means other than your terminal. For example, card transactions
authorised using paper vouchers and calls to the authorisation centre
during a power cut, or transactions previously authorised using the
Authorisation Only function.
You must have a valid authorisation code before performing a Forced
Transaction.
To perform a forced transaction press the menu key three times, then
FORCE TRANS
choose
your supervisor password, and then press enter.
 MENU, MENU, MENU, F2, [password], ENTER
HOTEL
FORCE TRANS
DUBPLICATE
MAILORDER
REFUND
CASH
SALE
INSERT OR SWIPE
CUSTOMER CARD
Enter Auth Code
_
The terminal will continue as normal, refer to the instructions for
transaction type that you chose to complete the transaction.
by pressing the F2 key. You will be asked to type
Select the desired transaction type.
Select the desired transaction type.
Insert, swipe or key the customer's card.
Enter the authorisation code for the
transaction and press the enter key.
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Transactions
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