Ingenico IWL220 Technical Manual
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iWL220/250
Ingenico - 190-192 avenue Charles de Gaulle - 92200 Neuilly-sur-Seine
Tél. 33(0)1 46 25 82 00 - Fax 33 (0)1 47 72 56 95 –
www.ingenico.com

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Summary of Contents for Ingenico IWL220

  • Page 1 Ingenico - 190-192 avenue Charles de Gaulle - 92200 Neuilly-sur-Seine Tél. 33(0)1 46 25 82 00 - Fax 33 (0)1 47 72 56 95 – www.ingenico.com...
  • Page 2 Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 2/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 3: Table Of Contents

    2.3.5.5. The OS ensures the inter-violability of software application ________________________ 19 2.3.6. Card readers _________________________________________________________________ 19 2.3.6.1. Main smart card reader _____________________________________________________ 19 2.3.6.2. card reader ____________________________________________________________ 20 Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 3/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 4 3.2.5. Ethernet_____________________________________________________________________ 35 4. Standards __________________________________________________ 37 4.1. Immunity characteristics_______________________________________________ 37 4.2. Disturbance produced by the equipment _________________________________ 37 4.3. Operating conditions _________________________________________________ 37 4.4. Storage conditions ___________________________________________________ 37 Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 4/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 5 7. TMS _______________________________________________________ 51 7.1. Introduction _________________________________________________________ 51 7.2. Basic functions ______________________________________________________ 51 7.3. Advanced functions __________________________________________________ 51 7.4. Customer savings with Ingenico TMS solution _____________________________ 52 8. Glossary ____________________________________________________ 53 1. Document ___________________________________________________ 7 1.1. Document change history_______________________________________________ 7...
  • Page 6 2.3.6.4.3. The advantages of Contactless technology ____________________________________ 19 2.3.6.5. SAM readers ______________________________________________________________ 19 2.3.7. Keypad , navigation pad ________________________________________________________ 20 2.3.8. Display _______________________________________________________________________ 21 2.3.9. Printer _______________________________________________________________________ 21 Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 6/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 7: Document

    6.2. Memory space allocation ______________________________________________ 36 6.3. Software security management _________________________________________ 37 6.4. Operating system ____________________________________________________ 37 6.4.1. Bootstrap ___________________________________________________________________ 37 6.4.2. Operating system (OS) characteristics ____________________________________________ 38 Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 7/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 8 6.7. Development workstation _____________________________________________ 44 7. TMS _______________________________________________________ 45 7.1. Introduction _________________________________________________________ 45 7.2. Basic functions ______________________________________________________ 45 7.3. Advanced functions __________________________________________________ 45 7.4. Customer savings with Ingenico TMS solution _____________________________ 46 8. Glossary ____________________________________________________ 47 Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 8/60 Copyright ©...
  • Page 9 Legend:  This symbol indicates a process to follow. This symbol indicates an important warning. Italic typeface in a frame indicates a piece of information. Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 9/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 11: Document

    June 2012 Up-date 3G G. ANDRE 1.2. Document sign off Name Title Date Signature V. FILLAUD Product Management Mobility C. LARINIER R&D Product Manager G. ANDRE Marketing Product Manager Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 11/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 13: Equipment

    Equipment 2.1. Introduction This document is aimed at describing from a technical perspective the Ingenico’s new range of mobile terminals, the iWL series. The iWL range has been developed to address all the mobility payment needs, even in the most demanding situations. From pay-at-table to taking payment on-the-move, all iWL terminals have been designed around the core of Ingenico’s innovative technology and...
  • Page 14: With 40 Mm Paper Roll

    54mm 300 g 78 mm 165 mm 2.2.1.2. Functional overview Easy loading printer Navigation keys Large graphic display Backlit keyboard USB Connector Magnetic card reader Smart card reader Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 14/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 15: Card Readers

    150 (l) x 44 (H) x 78 (W) mm 165 (l) x 54 (H) x 78 (W) mm Weight 285g 300g Casing material Baked in ABS-PC Baked in ABS-PC Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 15/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 16: Base Description

    Up to 2 RS232 ports for serial links RJ11 Dial-up Modem RJ45 Ethernet 10/100 Base T 2.3. Technical hardware characteristics 2.3.1. Processor Main CPU RISC 32-bits ARM9 processor Clock frequency 380 MHz Capacity 450 MIPS Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 16/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 17: Memory Capacity

    (keys or confidential code) and to delete this data as soon as a tamper attempt is detected. Tamper detection Protection against tampering: By micro switches By temperature monitoring Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 17/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 18: Software Design

    The operation constitutes the authentication. If the loaded software is authentic, it is accepted. If this condition is satisfied, the downloading of a software application into an iWL2xx using a local or remote tool operates the same way as for other products in Ingenico’s range. 2.3.4.3. Product activation The product has to be activated before any use.
  • Page 19: Mmu Features

    The smart card reader is located at the front of the terminal. It allows easy introduction and removal of the card, and leaving the card visible to the user. Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 19/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 20: Nd Card Reader

    Don’t manage 4 and 8 contacts Resist to foreign object insertion IP30 Read head lifespan Resist to card insertion in a wrong way Up to 5000 card operations (insertion /withdrawal) Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 20/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 21: Magnetic Stripe Reader

    From 0.1m/s to 1m/s with typical cards Read direction Bi-directional Read head lifespan 500 000 reads 2.3.6.4. Contactless reader The contactless reader is located around the display. Feature Description Reader type Contactless Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 21/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 22: 2.3.6.4.1. Introduction To Contactless

    (for ID, payment and others uses). Contactless uses only one frequency: 13.56 MHz. Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 22/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 23: 2.3.6.4.2. What Is Contactless Card Payment

    SAMs are identified by marking on casing “1” and “2”. An optional third SAM is available. A SAM3 label identifies this option on the right of the reader. Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 23/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 24: Keypad , Navigation Pad

    Don’t manage 4 and 8 contacts Lifespan 1000 SAM operations (insertion/withdrawal) 2.3.7. Keypad , navigation pad Feature Description Number of keys 15+ up/down/OK navigation keys+ 4 function keys F1-F2-F3-F4 Type Elastomer membrane Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 24/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 25: Display

    Screen replaceable in repair Screen replaceable in repair Serviceability center only center only 2.3.9. Printer iWL2xx printer allows a fast printing: up to 30 lines/s. It is very silent: ≤52dB. Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 25/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 26: Audio

    2 modes available: - buzzer Feature Buzzer’s description Noise level Up to 60 dB, at 1 m all directions (adjustable by software) - audio speaker (option for iWL250) 2.3.11. Battery Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 26/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 27: Power Supply Unit

    CE, UK or US standards Monoplug PSU CE or US or UK type Character Description Input voltage 100-240V , 50/60 Hz Output voltage 5V, 1A Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 27/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 28: On Base

    Power supply jack with safety catch Mechanical Interface Straight flexible cable: about 3 meters long between base and power supply unit , plug in on base side Weight Approximately 100 g Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 28/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 29: Connectivity

    - Terminal to be used as a USB device 3.1.1.2. Base Interface The iWL2xx has a connection interface allowing to create a USB link between the Terminal (HOST) and the base (SLAVE). Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 29/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 30: Wireless Connectivity

    Full Quad band support GSM/GPRS/EDGE 850/900/1800/1900 MHz Class 4 (2W) for GSM850 / EGSM900 Class 1 (1W) for DCS1800 / PCS1900 Transmit power Class E2 EDGE 900 / 1800 Class 3 for UMTS 900/1900/2100 Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 30/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 31: Bluetooth

    Indoor: 30m typical Range mini 100m in free sight Home security OPEN, WEP, WPA, WPA2 Enterprise security EAP-TLS, EAP-TTLS, EAP-PEAPv0 Mis en forme : Anglais (États Unis) 3.2. On base Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 31/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 32: Ethernet

    ● ● ● (●) Modem- Base Bluetooth - ● ● ● ● ● ● (●) Ethernet- Modem Base (x): optional feature Brief technical descriptions of the base’s options: Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 32/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 33: Base Charger

    USB Slave B Electronic USB HOST USB slave interface Number of 1= vBus Slave 1= vBus wires 2= D – 2= D– 3= D+ 3= D+ 4= GND 4= GND Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 33/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 34: Bluetooth

    V34, V32b, V32,V42, V42b, MNP4& MNP5 Modulation / Compression V22b, V22, full duplex, asynchronous, synchronous Emission levels Software configured – 0 to 15dBm Reception levels Operation from 0 to -43dBm Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 34/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 35: Ethernet

    100 MHz - IPv4 - FTP SSLv3 (Open SSL layer embedded. Security profiles management. Single / dual authentication possible. Protocol Conforms to Mastercard PTS program) SNMP SMTP Connections examples Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 35/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 37: Standards

    Charging temperature +5°C to +40°C Max relative humidity (no condensation) 85%HR at +40°C 4.4. Storage conditions Details Temperature -20°C - +55°C Max relative humidity (no condensation) 85% HR +40°C Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 37/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 39: Norms And Certifications

    Norms and certifications Certifications Approved LOA 124350910400 21 FIM, 9/6/2010 Approved v.2 LOA 4-20161, 9/27/2010 Approved Manual ABECS Rev. 5 Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 39/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 41: Software

    The OS is multitask, real-time and pre-emptive. The inputs/outputs are managed under interruptions. This means the peripherals can be processed simultaneously, and thus improves the terminal's performance. It can be downloaded to FLASH memory. 6.1. Software architecture Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 41/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 42: Memory Space Allocation

    This part describes the memory usage as it is known at the present moment, this is subject to change. Example of a rough memory space allocation for a 16MB Flash + 16MB SDRAM configuration. Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 42/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 43: Software Security Management

    Before loading a software from Flash to SDRAM, the terminal checks: Its authenticity, by checking its signature with the RSA algorithm with RSA-2048 algorithm. 6.4. Operating system 6.4.1. Bootstrap Bootstrap is resident. Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 43/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 44: Operating System (Os) Characteristics

    Application isolation management: The OS provides the mechanisms described in the section on software isolation and memory protection. Between software isolation is managed by an MMU (Memory Management Unit). Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 44/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 45: Manager

    6.5.2. Terminal maintenance The terminal has maintenance functions for: Properties; Local downloading; Diagnostics. 6.5.2.1. Properties The properties function is used to print the following tickets: Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 45/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 46 This allows the operator to make a call to the server to transfer information saved in the terminal. The server can thus enrich a database for ensuring efficient monitoring of equipment, propose preventive maintenance services, operating statistics, etc. Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 46/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 47: Software Downloading

    Selection of the software to download is guided on the PC screen using an Explorer-type windowing system (Windows Loader). The downloading time of a 1Mo application is 4s by USB port. Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 47/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 48: Downloading By Usb Key

    The downloaded software is executed securely, using the authenticity check. Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 48/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 49: Starting The Downloading

    Through call scheduling: terminal can be set to call at schedule date and time to regularly check of the content is up to date. Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 49/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 50: Development Workstation

    Development workstation Introduction The software is written in high level C language in a multi-applications environment. Ingenico makes available all the software and equipment required for development. This includes the documentation. Also, training sessions are offered. Required configuration The development workstation executes on a Pentium PC running under Windows 2000/XP/Vista.
  • Page 51: Tms

    7.1. Introduction Ingenico developed its own Terminal Estate Management System called IngEstate. It is a link between an organisation with an estate of payment terminals and their merchants. It allows users to remotely manage payment terminals, modify their software content and interact with merchants.
  • Page 52: Customer Savings With Ingenico Tms Solution

    7.4. Customer savings with Ingenico TMS solution The most obvious cost saving is not having to send a technician to service the terminal at the merchant location. Many other costs savings are derived from the ability to have a “clean” estate; better diagnostics and remote software repairs mean less shipping of replacement terminals, less downtime, less mail and phone communication costs, more efficient update campaigns, etc.
  • Page 53: Glossary

    EMV card. Encryption: The transformation of data, for the purpose of privacy, into a unreadable format until reformatted with a decryption key. Ethernet: A network cabling system. Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 53/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 54 Modem: Modulator/DEModulator, a hardware device which converts digital data into analog and vice versa to enable digital signals from computers to be transmitted over analog telephones lines. MSR: Magnetic stripe reader Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 54/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 55: Processor

    With USB, a new device can be added to your computer without having to add an adapter card or having to turn the computer off. Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 55/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 56 Wifi 802.11n : wifi up to 130Mb/s (in SISO mode) on 2.4GHz or on 5Ghz Wifi SISO mode : single in, single out mode. Meaning 1 antenna only. Technical manual _iWL220/250 ICO_MKP_009_GU_EN_V4 56/60 Copyright © 2010 Ingenico All rights reserved...
  • Page 59 INGENICO. If such permission is granted, it will be subject to the condition that the recipient ensures that any other recipient of this document, or information contained therein, is held responsible to INGENICO for the confidentiality of that information.
  • Page 60 Your contact Ingenico 192 avenue Charles de Gaulle 92200 Neuilly sur Seine - France Tél.: + 33 1 46 25 82 00 - Fax: + 33 1 47 72 56 95 www.ingenico.com...

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