Ingenico IWL200 series User Manual page 96

Terminal User Guide
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Offline store is full.
You should attempt an online transaction. If the problem
persists check the mobile network (mobile terminals),
telephone line or LAN (Bluetooth terminals), and contact
the terminal Helpdesk quoting the full diagnostic code.
PIN Bypass attempted.
This is not an error and is for information only.
PIN tries exceeded.
This is not an error and is for information only.
Error in transaction security.
Normally indicates that the MAC code is invalid, contact
the terminal Helpdesk quoting the full diagnostic code.
Merchant has indicated an invalid signature.
This is not an error and is for information only.
Terminal and host totals do not agree.
Do a Banking report, and contact the acquirer if advised to
do so. If the problem persists contact the terminal
Helpdesk quoting the diagnostic code.
Terminal completed online reconciliation.
This is not an error and is for information only.
Modem or communications error.
Retry transaction. If the problem persists check the mobile
network (mobile terminals), telephone line or LAN
(Bluetooth terminals), and contact the terminal Helpdesk
quoting the diagnostic code.
Transaction cancelled by the operator.
This is not an error and is for information only.
Bad password on TMS call.
Contact the terminal Helpdesk quoting the diagnostic
code.
Troubleshooting
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