Ingenico ICT-250 Home Working Manual
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Also See for ICT-250:
- Operating manual (116 pages) ,
- Merchant manual (48 pages) ,
- Quick reference manual (44 pages)
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The following guide is to assist anyone planning on using their Ingenico terminal from home for short or
long term. The guide covers:
How to set up respective machines to their communications sources.
How to take a Cardholder Not Present payment.
How to manually download an update on the machine.
How to manually settle the machine.
The installation of your terminal will depend on how it communicates with the banks, you can tell what
model of terminal you have by looking at the home screen of your terminal (i.e. when it says "Yorkshire
Payments") and at the top of the screen (pictured) you will see some symbols. The symbols indicate the
type of terminal you have (symbols may vary between models):
Please now proceed to the section based on your communications type:
ICT-250 Fixed Terminal
IWL-250 Bluetooth Terminal
IWL-250 WIFI Terminal
IWL-250 Mobile Terminal
Please note, if you have a non-contactless Ingenico (ICT/IWL-220 range) or one of the new Ingenico
Move range (Move3500) then please contact the office for special instructions.
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Summary of Contents for Ingenico ICT-250
- Page 1 The following guide is to assist anyone planning on using their Ingenico terminal from home for short or long term. The guide covers: How to set up respective machines to their communications sources. How to take a Cardholder Not Present payment.
- Page 2 The Ingenico Fixed Terminal (hereafter just referred to as “the terminal”) can communicate via the internet or a telephone line, although the latter is more designed as a back-up rather than a main comms means, this guide will cover how to install both comms means.
- Page 3 WIFI, provided your WIFI has a network password. Your Ingenico WIFI Terminal communicates directly with your router so long as it has a secure connection. To connect your terminal to the WIFI please follow the below steps (note you will need your WIFI Network Name and Password: 1.
- Page 4 My WIFI network is not listed on the “Active Profile” list and / or there are just two squares on the list (∏∏) This is a known glitch with the Ingenico software but it more inconvenient than troublesome, the terminal was not successful in connecting, you will need to remove the profile by selecting “Delete Profile”...
- Page 5 Once you are happy everything is connected correctly, we recommend that you test the terminal to make sure that it is working correctly. Firstly on an Ingenico terminal if you have no connection the terminal will not display a signal. You need to make sure that your terminal at least has one of the following showing: If those symbols are showing you can run a test on the machine by doing one of the following: Process £0.01 on a debit card you have in the household.
- Page 6 Running a Cardhold Not Present transaction is pretty simple on an Ingenico terminal; simply press the F4 button (top right button on keypad, above “3”). Once you see the “MAIL ORDER SALE” screen (pictured) start inputting the long card number from the front of the credit / debit card and when you have finished press the green enter button.
- Page 7 You should get a reciept print out saying it has completed a software update if everything was successful. Ingenico terminals could be set to automatically settle themselves every day, however, if not, you may be prompted to complete a reconciliation (Banking) by the machine or by a member of Yorkshire Payments staff.
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