Auth Only; Void (Credit Or Debit) - Ingenico iCT250 Quick Reference Manual

7 – Auth Only
An auth only transaction is used to reserve an amount against a card
holder's available credit limit for a certain period of time. Note that auth
only is a non-draft capture transaction and will not settle transactions.
1. At the idle screen, press [Enter] to enter the main menu, and then
press [0] to select Auth only.
2. Key in the total auth only amount and press [Enter].
3. Terminal displays "Pass Terminal to Customer," and then hand
the terminal to the cardholder.
4. The cardholder swipes his/her card/manually enters card
number/inserts the chip card/taps the card.
5. The cardholder processes customer EMV prompts and enters PIN.
6. Enter the last four digits of the card number (if enabled) and then
press [Enter]. (This extra step helps to reduce fraud and
chargebacks.)
7. Terminal will connect with host and print auth only receipt.
8 – Void (Credit or Debit)
If you have entered the wrong amount or need to cancel a transaction,
use the Void transaction (instead of Refund) wherever possible.
Transactions that are voided will not appear on cardholder statements.
Customers must be present for a void transaction on a debit card.
NOTE:
Transactions can only be voided before they are
settled.
1. At the idle screen, press [Enter] to enter the main menu.
2. Press [3] or use [▼] button to scroll down until Void is highlighted
and press [Enter].
3. Enter manager password and press [Enter].
4. Terminal prompts Void Pre-Auth; press [F1] for Yes and proceed
to step 5, or [F4] for Non Pre-Auth void and proceed to Step 7.
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