Ingenico iWL200 Series Manuals

Manuals and User Guides for Ingenico iWL200 Series. We have 4 Ingenico iWL200 Series manuals available for free PDF download: User Manual, Quick Start Manual

Ingenico iWL200 Series User Manual (100 pages)

Brand: Ingenico | Category: Payment Terminal | Size: 1.13 MB

Table of Contents
2
1 Introduction

4
- Thank You
  4
- This User Guide
  4
- Keeping Records
  4
- Helpdesk Information
  4
- Security of Your Terminal
  5
- Caring for Your Terminal
  5
- Terminal Management System
  6
- Supervisor Password
  6
- End of Day Process
  6
- Paper Rolls
  6
- Starting to Use Your Terminal
  7
2 Your Terminal

8
- Contents of Box
  8
- Terminal Model
  9
- Terminal Overview
  9
- Base Overview
  10
- Battery Installation
  12
- Terminal Keypad & Display
  14
- Menu System
  18
- Bluetooth Association
  18
- PSTN & Ethernet Connectivity
  19
- SIM Card Installation
  20
- Wifi Setup
  21
- Create a Wi-Fi Connection Profile
  22
- Selecting a Wi-Fi Connection Profile
  23
- Editing a Wi-Fi Connection Profile
  23
- Removing a Wi-Fi Connection Profile
  24
- Loading a Paper Roll
  24
- Reading Cards
  25
- Magnetic Stripe Reader
  25
- Chip Card Reader
  26
- Contactless Reader
  27
3 Transactions

28
- Performing Transactions
  28
- Contactless High Value Payment (HVP) - Wallet Payments
  29
- Dealing with Contactless Card Read Failures
  30
- Printing the Customer Copy (Duplicate)
  30
- Sales - Inserted Cards (Method One)
  31
- Sales - Inserted Cards (Method Two)
  32
- Sales - Contactless Cards
  33
- Sales - Swiped Cards
  34
- Sales with Gratuity (Tip Mode)
  35
- Sales with Gratuity - Inserted Cards (on Screen Method)
  36
- Sales with Gratuity - Inserted Cards (on Ticket Method)
  38
- Sales with Gratuity - Swiped Cards
  40
- Sales with Cashback
  41
- Split Bills
  42
- Surcharging
  42
- Refunds
  43
- Mailorder Transactions (Customer Not Present)
  45
- Mailorder - CSC/AVS Results
  45
- Mailorder - Sales & Refunds
  46
- Account Verification
  49
- Hotel Mode
  50
- Reversals
  51
- Duplicate Receipts
  51
- Cash Advance
  52
- Authorisation Only
  53
- Declined Transactions
  54
- Referrals
  55
- Forced Transactions
  56
4 Transaction Receipts

57
5 Reports

68
- End of Day Report
  69
- Banking Report
  70
- Balance Report
  75
- Z Balance Report
  76
- Stored Report
  79
- TMS Report
  80
6 Supervisor Functions

81
- Supervisor Password
  81
- Supervisor Password Change (Initial Transaction)
  82
- Refund Password
  82
- Supervisor Menus
  83
- Supervisor Sub-Menus
  86
7 Troubleshooting

89
- Frequently Asked Questions
  89
- Screen Messages
  92
- Diagnostic Codes
  95
- Menu Structure
  97
8 Notes

98
- Certification
  98
- Operating Environment
  99

Ingenico iWL200 Series User Manual (42 pages)

Brand: Ingenico | Category: Payment Terminal | Size: 1.74 MB

Table of Contents
2
Introduction
3
Important Safety Instructions
4
Declaration of Conformity
6
Installing the Bluetooth Terminal
7
Installing the GPRS Terminal
8
Installing the Wifi Terminal
9
Using the Terminal
10
- Battery and Display Information
  10
GPRS Connection Indicators
10
Bluetooth Connection Indicators
11
Wifi Connection Indicators
11
Using the Menus
12
Using a Payment Card
13
Starting a Transaction
14
Sale Transactions
14
Voice Referrals
17
Setting the Referral Password
18
Refund
19
Contactless Refunds
20
Purchase with Cashback
20
Cash Advance
21
- Add Gratuity as a Percentage
  21
- Purchase with Gratuity (Restaurants)
  22
Refund with Gratuity
23
Pre-Authorisation
24
Completion
25
- Key Entering Card Details and Mail Order Transactions
  25
Reversal
28
Verify Account
28
MCC6012 Support
28
Switching Comms
29
PIN Entry Failure
31
Cancelling Transactions
31
Clearing Mistakes
32
Printing Duplicate Receipts
32
And Z Totals
32
Waiter Totals
33
End of Day Banking
33
Entering Function Codes
34
Waiter Ids (Restaurants)
34
Power up Banner Setup
40
GSM Network
40
Insuring the Terminal
40
Security Warning Notice
40
Helpful Hints
40
Miscellaneous Prompts
41

Ingenico iWL200 Series Quick Start Manual (4 pages)

Brand: Ingenico | Category: Payment Terminal | Size: 0.84 MB

Ingenico iWL200 Series Quick Start Manual (2 pages)

Brand: Ingenico | Category: Payment Terminal | Size: 0.37 MB

Ingenico Categories

Payment Terminal Touch terminals Credit Card Machine Card Reader Battery Charger

More Ingenico Manuals

Ingenico iWL200 Series Manuals

Ingenico iWL200 Series User Manual (100 pages)

Table of Contents

1 Introduction

2 Your Terminal

3 Transactions

4 Transaction Receipts

5 Reports

6 Supervisor Functions

7 Troubleshooting

8 Notes

Ingenico iWL200 Series User Manual (42 pages)

Table of Contents

Ingenico iWL200 Series Quick Start Manual (4 pages)

Ingenico iWL200 Series Quick Start Manual (2 pages)

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