Troubleshooting - Emerson Rosemount 2410 Reference Manual

Reference Manual
00809-0100-2410, Rev DA
6.3

Troubleshooting

Table 6-3. Troubleshooting chart
Symptom
No contact with the
Rosemount 2410 Tank
Hub
Service and Troubleshooting
Possible cause
Wiring
RS485 wiring
Field Bus Modem (FBM)
Connection to 2460 System Hub
Configuration of 2460 System Hub
Connection to FCU 2160
Configuration of FCU 2160
Configuration of communication
protocol
Service and Troubleshooting
Action
Check that wires are properly connected to the

terminals.
Check for dirty or defective terminals.

Check wire insulation for possible short circuits to

ground.
Check that the Rosemount 2410 Tank Hub is

connected to the right communication port on the
control room PC (if no 2460 System Hub or FCU
2160 is used).
Check for proper polarity at the terminals.
Check the LEDs for proper communication.

Check that the FBM is connected to the right port

on the control room PC.
Check that the FBM is connected to the right port

on the 2160 Field Communication Unit (FCU).
Check that the Rosemount 2410's
Primary/Secondary bus is connected to the right
port on the Rosemount 2460 System Hub.
Check the communication address specified for the

Rosemount 2410 in the Rosemount 2460's tank
database.
Check configuration of communication parameters

for the Rosemount 2460 ports.
Check that the correct communication channel is

selected.
See the Rosemount 2460 Reference Manual

(Document No. 00809-0100-2460) for more
information on how to configure the 2460 System
Hub.
Check that the Rosemount 2410

Primary/Secondary bus is connected to the right
field bus port on the FCU 2160.
Check communication port LED:s inside the 2160

Field Communication Unit (FCU).
Check the communication address specified for the

Rosemount 2410 in the FCU Slave Database.
Check configuration of communication parameters

for the FCU Fieldbus ports.
Check that the correct communication channel is

selected.
See the Rosemount Tank Gauging System Configuration
Manual (Document No. 00809-0300-5100) for more
information on how to configure the FCU 2160.
In TankMaster WinSetup/Protocol Channel
Properties:
check that the protocol channel is enabled

check the protocol channel configuration (port,

parameters, modem).
March 2017
95