Emerson Rosemount 2410 Reference Manual page 109

Reference Manual
00809-0100-2410, Rev DA
Symptom
TankMaster does not
present measurement
data from one or more
devices connected to the
Tankbus. The devices
communicate on the
Tankbus and appear in the
Device Live List.
Service and Troubleshooting
Possible cause
Incorrect configuration of the 2160
FCU slave database
Incorrect configuration of the
Rosemount 2460 tank database
Incorrect configuration of the
Rosemount 2410 tank database
Software or hardware failure
Too many devices connected to the
Tankbus
Service and Troubleshooting
Action
Check the Modbus communication addresses in the
2160 FCU slave database. In TankMaster WinSetup
open the FCU Properties/Slave Database window.
See the Rosemount Tank Gauging System
Configuration Manual (Document No.
00809-0300-5100) for more information on how to
configure the 2160 FCU slave database.
Check the Modbus communication addresses in the
2460 tank database. In TankMaster WinSetup open
the 2460 Properties/Slave Database window.
See the Rosemount 2460 Reference Manual
(Document No. 00809-0100-2460) for more
information on how to configure the 2460 tank
database.
Check the Rosemount 2410 tank database; ensure
that the device is available and mapped to the right
tank.
Rosemount 2460 System Hub tank database:
Check the Rosemount 2410 tank database

configuration; verify that the ATD Modbus address
is equal to the Temp Device address.
Check the Rosemount 2410 tank database

configuration; verify that the Level Modbus
address is equal to the Level Device address.
See the Rosemount 2460 Reference Manual

(Document No. 00809-0100-2460) for more
information on how to configure the tank
databases of the 2460 System Hub and the
Rosemount 2410 Tank Hub.
2160 FCU Slave Database:
Check the Rosemount 2410 tank database

configuration; verify that the ATD Modbus address
is equal to the 2410 Temp Modbus address.
Check the Rosemount 2410 tank database

configuration; verify that the Level Modbus
address is equal to the 2410 Level Modbus
address.
See the Rosemount Tank Gauging System

Configuration Manual (Document No.
00809-0300-5100) for more information on how
to configure the FCU 2160 Slave Database and
the Rosemount 2410 tank database.
Check diagnostics information, see

on page 84.
Check Device Status input register, see

status" on page 102.
Contact Emerson Automation

Solutions/Rosemount Tank Gauging service
department.
Check the model code to find out what type of

Rosemount 2410 Tank Hub that is used: Single tank
or Multiple tank version.
Change to a Rosemount 2410 Tank Hub for

multiple tanks.
March 2017
"Diagnostics"
"Device
99