Emerson Rosemount 2410 Reference Manual page 110

Service and Troubleshooting
March 2017
Symptom
Incorrect temperature
reading from
temperature transmitter
Incorrect level reading
from radar level gauge
No output on the
Rosemount 2410 integral
display
100
Possible cause
Configuration error
Measurement units are not
compatible with host system
Hardware failure
Configuration error
Measurement units are not
compatible with host system
Hardware failure
Hardware failure
00809-0100-2410, Rev DA
Action
Check configuration of the temperature

transmitter; in TankMaster Winsetup open
Properties for the ATD device associated with the
tank.
See the Rosemount Tank Gauging System

Configuration Manual (Document No.
00809-0300-5100) for more information on how to
configure ATD devices such as a Rosemount 2240S
Multi-Input Temperature Transmitter.
If default database is loaded to the Rosemount 2410
Tank Hub, do one of the following:
in TankMaster WinSetup verify system units and

re-install the tank associated with the Rosemount
2410 Tank Hub
update Holding Registers with correct

measurement units
Check diagnostics information, see

on page 84.
Check temperature elements.

Contact Emerson Automation

Solutions/Rosemount Tank Gauging service
department.
Check configuration of the level gauge; in

TankMaster Winsetup open Properties for the level
gauge associated with the tank.
See the Rosemount 5900S Reference Manual

(Document no. 00809-0100-5900) and the
Rosemount Tank Gauging System Configuration
Manual (Document No. 00809-0300-5100) for more
information on how to configure a Rosemount
5900S Radar Level Gauge.
If default database is loaded to the Rosemount 2410
Tank Hub, do one of the following:
in TankMaster WinSetup verify system units and

re-install the tank associated with the tank hub
update Holding Registers with correct

measurement units
Check diagnostics information, see

on page 84.
Contact Emerson Automation

Solutions/Rosemount Tank Gauging service
department.
Check the model code to verify that the

Rosemount 2410 was ordered with the LCD display
option.
Check display connection.

Check diagnostics information, see

on page 84.
Contact Emerson Automation

Solutions/Rosemount Tank Gauging service
department.
Reference Manual
"Diagnostics"
"Diagnostics"
"Diagnostics"
Service and Troubleshooting