Polycom RealPresence Immersive Studio Administrator's Manual page 72

Setting
Enable Remote Logging
Remote Log Server Address
Remote Log Server Transport Protocol
Enable H.323 Trace
Enable SIP Trace
Send Diagnostics and Usage Data to Polycom
Caution:
Setting
Enable H.323 Trace
Enable SIP Trace
Send Diagnostics and Usage Data to Polycom
5. Select Download system log, and then specify a location on your computer to save the file.
Polycom, Inc.
Do not enable the following settings unless advised to do so by
Polycom Support:
• Enable H.323 Trace
• Enable SIP Trace
• Send Diagnostics and Usage Data to Polycom
Description
Specifies whether remote logging is enabled.
Enabling this setting causes the Polycom
RealPresence Immersive Studio system to send
each log message to the specified server in
addition to logging it locally.
The system immediately begins forwarding its log
messages when you select Save.
Encryption is not supported for remote logging, so
Polycom recommends remote logging only for
secure, local networks.
Specifies the server address and port.
Specifies the type of transport protocol:
• UDP
• TCP
• TLS (secure connection)
Logs additional H.323 connectivity information.
Logs additional SIP connectivity information.
Sends crash log server information to Polycom to
help us analyze and improve the product. Click the
Polycom Improvement Program button to view
information about how your data is used.
Description
Logs additional H.323 connectivity information.
Logs additional SIP connectivity information.
Sends crash log server information to Polycom to
help us analyze and improve the product.
Select the Polycom Improvement Program
button to view information about how your data is
used.
Troubleshooting
70