Upgrade Software From A Computer; View The Log File Status - Polycom RealPresence Immersive Studio Administrator's Manual

Procedure
1. Go to Admin Settings > General Settings > Software Updates > Software Server.
2. Enter the address of the server on which the software is loaded.
3. Select Check for Software Updates.
4. When an available update is displayed, select Start Update.

Upgrade Software from a Computer

You can download the latest software onto a Windows computer and transfer the update to the
RealPresence Immersive Studio system.
Procedure
1. Go to Admin Settings > General Settings > Software Updates > Manual Software Updates.
2. Browse to locate the software update package on your computer and select Start Transfer to
download it to the Group Series codec and start the update.
3. Repeat steps 1 and 2 for the left and right Group Series codecs.
Enable Automatic Software Updates
You can set the system to automatically check for and apply software updates. If your organization uses a
management system for provisioning endpoints, the RealPresence ITP system can get software updates
automatically.
Procedure
1. Go to Admin Settings > General Settings > Software Updates > Automatic Software
Updates.
2. Select Automatically Check for and Apply Software Updates.
3. Accept the license agreement.
4. In the Start Time field, specify the hour, minute, and AM/PM settings to start checking for updates.
5. In the Duration field, specify how long the system should wait to determine whether updates are
available
Refer to the Polycom RealPresence Immersive Telepresence (ITP) Release Notes for information about
the latest software version, including version dependencies.

View the Log File Status

You can view the log file status for your system in the system local or web interface.
Procedure
» Do one of the following:
• In the local interface, go to Settings > System Information > Status > Log Management.
• In the web interface, go to Diagnostics > System > System Status and select the More
Info link for Log Threshold.
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System Maintenance
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