Grandstream Networks UCM6510 User Manual page 17

Ip pbx
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Mounting
Additional Features
Multi-language Support
Caller ID
Polarity Reversal/ Wink
Call Center
Customizable Auto Attendant
Concurrent Calls
Conference Bridges
Call Features
Defense
Compliance
Firmware Version 1.0.0.5
Rack mount and Desktop
English, Simplified Chinese, Traditional Chinese, Spanish, French,
Portuguese, German, Russian, Italian, Polish, Czech for web GUI;
Customizable IVR/extension to support English, Chinese, British
English, German, Spanish, Greeks, French, Italian, Dutch, Polish,
Portuguese, Russian, Swedish, Turkish, Hebrew and Arabic
Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 - BT, NTT Japan
Yes, with enable/disable option upon call establishment and termination
Multiple configurable call queues, automatic call distribution (ACD)
based on agent skills/availability busy level, in-queue announcement
Up to 5 layers of IVR (Interactive Voice Response)
Up to 200 calls
Up to 5 bridges, up to 32 seats
Call park, call forward, call transfer, DND, DISA, DOD, ring group,
pickup group, blacklist, paging/intercom and etc
Fail2ban, Alert events, Data sync (automatically export previous day's
data), Cleaner (periodically delete user data)
FCC: Part 15 (CFR 47) Class B, Part 68
CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3,
EN60950-1, TBR21, RoHS
TICK: AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, AS/NZS
60950, AS/ACIF S002
ITU-T K.21 (Basic Level)
UL 60950 (power adapter)
T1: TIA-968-B Section 5.2.4
E1: TBR12/TBR13
E1: AS/ACIF S016
UCM6510 IP PBX User Manual
Page 16 of 192

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