Hologic ThinPrep Operator's Manual page 131

Table 6.1: Text Messages on the Console Display
Error Message
Server Communication
Error
Slide Not Found
Slide Already Reviewed
Slide Removed
Slide Review Cancelled
Possible Cause
Communication between the Review Scope
and the Server failed.
The slide ID is not in the database.
The slide has already completed review at a
Review Scope. The ID and data are in the
Server database.
The slide was removed prior to being
prompted by software.
The slide shifted.
Slide Present Sensor malfunction.
The "Cancel" soft key has been pressed.
The operator has rejected pen marks or fidu-
cial marks and cancelled the review.
T
ROUBLESHOOTING
Corrective Action
• Press the "Retry" soft key on the console when
prompted.
• Check that the IPC with Server has not been
turned off or is not malfunctioning.
• Confirm that all cable connections to the RS and
the IPC are secure.
• If the error persists, contact Hologic Technical
Support.
Either do a manual review or return the slide for
imaging at the Image processor.
• Press the "Continue" soft key and proceed with a
subsequent review.
• Press the "Cancel" key if a subsequent review is
not desired.
• Run a Slide Data Record query on the Imager
User Interface to confirm that the slide has been
imaged.
• Do not remove a slide from the stage during
review.
• To terminate a slide review, press the "Cancel"
soft key and proceed to the Unload Slide prompt.
• Make sure the slide present sensor is clean (see
General Cleaning, page 5.1).
• If the message persists, contact Hologic Technical
Support.
Slide review is not complete until the "Review Com-
plete Unload Slide" message is displayed. Do not
remove the slide until prompted.
Review Scope Operator's Manual
6
6.3