Customizing The Operator Console Title Bar; Configuring Hoot And Holler Groups - Avaya CS7000 Administrator's Manual

Chapter 15: Administering the Avaya Operator Console
As before, a separate desktop shortcut must be created for each Operator Console. The
shortcut target must point to the Operator.exe and Operator.ini files.
Operator OI16 handsets are directly configured using the Comport setting in the Operator ini
file. This setting must be unique to each operator.
Operators can also choose from multiple CRS servers. Choosing a particular server causes the
corresponding ini file to be used for the connection. All ini files must reside in the Windows
directory.

Customizing the Operator Console Title Bar

System Administrators can customize the Operator Console title bar by entering the required
title in the Operator.ini file. This feature enables operators to quickly identify individual consoles
when multiple consoles are running on a single workstation. The parameter that must be
updated is:
ConsoleLabel="A New Label"
If no value is entered, the system displays one of the following default values:
Avaya Console
●
DTMF Master
●
Demand PIN/V Master
●
PIN Master
●
Demand PIN Master
●
PIN/V Master
●
This feature only applies if separate Operator ini files are used. For more information, see
Configuring Multiple Operator Consoles on one Workstation

Configuring Hoot and Holler Groups

The Hoot and Holler Conferencing feature enables Operators to set up a conference between a
conference room, individual users and a trading floor.
Hoot and Holler circuits can be grouped together for convenience. Operators can connect Hoot
and Holler groups to a conference, rather than manually connecting individual circuits.
There are two main steps involved in the configuration of Hoot and Holler groups:
Defining Hoot and Holler Groups
●
Configuring the Operator ini File
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232
CS7000 System Administrator Guide for Release 9.4
on page 230.
January 2006